Ropers Majeski Kohn & Bentley NPS & Customer Reviews | Comparably
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Ropers Majeski Kohn & Bentley
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About Ropers Majeski Kohn & Bentley's Brand

Founded more than 60 years ago as Silicon Valley began transforming into the world’s technology hub

Brand at a Glance

1.5/5
Product Quality
1.5/5
Pricing

Ropers Majeski Kohn & Bentley NPS

Ropers Majeski Kohn & Bentley's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Ropers Majeski Kohn & Bentley's customers would recommend using the product based on a scale of -100 to 100.

Ropers Majeski Kohn & Bentley Overall NPS

100
NPS
100%Promoters
0%Passives
0%Detractors
Ropers Majeski Kohn & Bentley Overall NPS

Ropers Majeski Kohn & Bentley NPS Trend

-100
-50
0
50
100
Jan 2026
100
Jan 2026100

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Ropers Majeski Kohn & Bentley Product Quality

1.5/5

Ropers Majeski Kohn & Bentley has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.

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Ropers Majeski Kohn & Bentley Product Information

Ropers Majeski Kohn & Bentley’s product quality score is a 1.5 out of 5 as rated by its users and customers.

Website
http://www.rmkb.com/
Company Size
201-500 Employees

Industry

Tech
Business Services
FinTech
SaaS

Ropers Majeski Kohn & Bentley Pricing

Ropers Majeski Kohn & Bentley ROI & Value For Money

1.5/5

Ropers Majeski Kohn & Bentley has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.

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Ropers Majeski Kohn & Bentley Customer Satisfaction (CSAT)

Very Satisfied0%
Satisfied0%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied100%
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Ropers Majeski Kohn & Bentley as an Employer

2.4/5

Ropers Majeski Kohn & Bentley has a 2.4/5 stars for its overall company culture rated by their employees

  Ropers Majeski Kohn & Bentley CEO
top
25%
CEO of Ropers Majeski Kohn & Bentley

In the Top 25% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Ropers Majeski Kohn & Bentley scored a 100 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Ropers Majeski Kohn & Bentley would recommend the brand to a friend. ENPS measures how likely Ropers Majeski Kohn & Bentley employees would recommend working at Ropers Majeski Kohn & Bentley to a friend.

Net Promoter Score

100
NPS Score
100%Promoters
0%Passive
0%Detractors

Employee Net Promoter Score

0
eNPS Score
33%Promoters
34%Passive
33%Detractors

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