Route Leadership Employee Reviews | Comparably
Route Claimed Company
Route is helping people discover and celebrate the world's brands through a completely reimagined e-commerce marketplace that directly connects and empowers both consumers and brands. Route’s unique platform takes a holistic approach to online shopping, rethinking the consumer experience from discovery to delivery via the Route app, while offering a suite of features that provides merchants the tools necessary to enhance the overlooked post-purchase experience. Since launching in 2018, Route has built a network of over 2 million app users and 10,000 merchants. The company has offices in Lehi, UT and Los Angeles, CA. For more information go to www.route.com. read more
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EMPLOYEE
PARTICIPANTS
298
TOTAL
RATINGS
8650

Route Leadership Employee Reviews

What do you like best about the leadership team?

Commit to the goals for each quarter, engage and ensure everybody from the team will achieve the plans following the company's goals.

Review from Engineering Dept

I like their experience and confidence

Review from Engineering Dept

I'm valued for the person I am, not only for the things I do

Review from Engineering Dept

Ability to be transparent, communicate our goals, and trust us how to get there.

Review from Customer Success Dept

Action oriented and pivot easily with market

Review from Customer Success Dept

They are kind and approachable people.

Review from Customer Success Dept

they push through initiatives that matter

Very caring of my success

Review from Sales Dept

They are transparent, clear, and concise about team goals and individual expectations while maintaining an open-door policy on any and all conversations you may want to explore.

Review from Customer Success Dept

How transparent they are, how they always communicate with the whole company about goals and accomplishments we have.

Review from Customer Support Dept

They always have Route's success in mind when making strategic decisions and are good at communicating that with us.

Review from Customer Support Dept

Clearly doing what it takes to make this company a success

Review from Sales Dept

They are agile. They have to make a lot of decisions. If they recognize that they may have made a mistake, they ate quick to pivot and make things right.

Review from Sales Dept

They help me in any way I can!

Review from Customer Support Dept

The fact that they try and make things more enjoyable and celebrate together. Additionally, I appreciate the transparency that they appear to have with us.

Review from Customer Success Dept

They actually try to fully care about you.

Review from Customer Support Dept

The thing I like best about my leadership team is they are balanced in being goals-oriented but also being concerned about each team member and giving them every opportunity/resource to be successful.

Review from Customer Success Dept

Guidance and prioritization of the features, it's really well managed. Also, 1:1 meetings to have the freedom to speak about everything.

Review from Engineering Dept

They are very encouraging and supportive

Review from Customer Support Dept

The leadership is very transparent about where we stand and what needs improvement to continue to progress. They have an incredible way of also encouraging the team and keeping them motivated.

Review from Customer Support Dept

What does the leadership team need to get better at?

We need to reassess the raise requirements, only a few things are taken into account, management should be looking at the value that the representatives bring overall(including additional responsibilities taken on and projects).

Review from Customer Success Dept

Give up on Discover. It's not a winner.

Review from Engineering Dept

Clear direction is non existent.

Review from Engineering Dept
TOP
5%

Leadership Scores are rated in the Top 5% of similar size companies on Comparably

Rated Route Leadership the Highest

  • Department - Legal
    +8%
  • Department - Design
    +4%
  • Department - Sales
    +4%

Rated Route Leadership the Lowest

  • Department - Consumer Marketing
    -14%
  • Ethnicity - African American/Black
    -8%
  • Department - Finance
    -4%
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