Samsung Electronics Competitors | Comparably
Samsung Electronics Claimed Company
Manufacturer of consumer electronics. The company designs, manufactures, markets and sells a comprehensive range of products, including smartphones, tablets, home-theater products, online payment systems, mobile phone applications, memory and storage devices, home appliances, smart home and security devices, military-grade communications equipment and medical devices. read more
EMPLOYEE
PARTICIPANTS
40
TOTAL
RATINGS
326
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Samsung Electronics Competitors

Samsung Electronics competitors include LG Electronics North America, Apple, Huawei, HTC Corp and Electrolux. Samsung Electronics ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Samsung Electronics compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
3rd
eNPS Rank
5th
Gender Rank
1st
Diversity Rank
1st
Product Quality
3rd
NPS Rank
3rd
Pricing Rank
3rd
Customer Service
3rd

See Samsung Electronics Culture vs Competitors:

Samsung Electronics Competitors
RankCompanyScore
1Samsung Electronics79
2LG Electronics North America74
3Apple73
4Huawei68
5HTC Corp68
6Electrolux66

Samsung Electronics Competitors at a Glance

Product Quality Score Comparison

Samsung Electronics Ranks 3rd in Product Quality Score

89 Customers rate Samsung Electronics' Product Quality Score a 4/5, which ranks it 3rd against its competitors, below Huawei.

  1. 1st
    Apple
    4.3 / 5
  2. 2nd
    Huawei
    4.2 / 5
  3. 3rd
    Samsung Electronics
    4 / 5
  4. 4th
    HTC Corp
    3.5 / 5
  5. 5th
    Electrolux
    2.5 / 5
  6. 6th
    LG Electronics North America
    1.5 / 5
Product Quality Score Comparison
RankCompany Score
1Apple86
2Huawei85
3Samsung Electronics81
4HTC Corp70
5Electrolux50
6LG Electronics North America24
NPS Comparison

Samsung Electronics Ranks 3rd in Net Promoter Score

117 Customers rate Samsung Electronics' Net Promoter Score a 33, which ranks it 3rd against its competitors, below Huawei. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Samsung Electronics to a friend?”.

  1. 1st
    Apple
    46
  2. 2nd
    Huawei
    38
  3. 3rd
    Samsung Electronics
    33
  4. 4th
    HTC Corp
    -20
  5. 5th
    Electrolux
    -26
  6. 6th
    LG Electronics North America
    -77
NPS Comparison
RankCompany Score
1Apple46
2Huawei38
3Samsung Electronics33
4HTC Corp-20
5Electrolux-26
6LG Electronics North America-77
Pricing Score Comparison

Samsung Electronics Ranks 3rd in Pricing Score

82 Customers rate Samsung Electronics' Pricing Score a 3.8/5, which ranks it 3rd against its competitors, below Apple.

  1. 1st
    Huawei
    4 / 5
  2. 2nd
    Apple
    4 / 5
  3. 3rd
    Samsung Electronics
    3.8 / 5
  4. 4th
    HTC Corp
    3.6 / 5
  5. 5th
    Electrolux
    2.4 / 5
  6. 6th
    LG Electronics North America
    1.5 / 5
Pricing Score Comparison
RankCompany Score
1Huawei81
2Apple80
3Samsung Electronics76
4HTC Corp73
5Electrolux48
6LG Electronics North America23
Customer Service Comparison

Samsung Electronics Ranks 3rd in Customer Service

79 Customers rate Samsung Electronics' Customer Service a 3.8/5, which ranks it 3rd against its competitors, below Huawei.

  1. 1st
    Apple
    4.2 / 5
  2. 2nd
    Huawei
    4 / 5
  3. 3rd
    Samsung Electronics
    3.8 / 5
  4. 4th
    HTC Corp
    3.7 / 5
  5. 5th
    Electrolux
    2.3 / 5
  6. 6th
    LG Electronics North America
    1.5 / 5
Customer Service Comparison
RankCompany Score
1Apple84
2Huawei81
3Samsung Electronics77
4HTC Corp75
5Electrolux46
6LG Electronics North America21
Overall Culture Score Comparison

Samsung Electronics Ranks 1st in Overall Culture Score

40 Employees rate Samsung Electronics' Overall Culture a 79/100, which ranks it 1st against its competitors. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Samsung Electronics
    79 / 100
  2. 2nd
    LG Electronics North America
    74 / 100
  3. 3rd
    Apple
    73 / 100
  4. 4th
    Huawei
    68 / 100
  5. 5th
    HTC Corp
    68 / 100
  6. 6th
    Electrolux
    66 / 100
Overall Culture Score Comparison
RankCompany Score
1Samsung Electronics79
2LG Electronics North America74
3Apple73
4Huawei68
5HTC Corp68
6Electrolux66
eNPS Comparison

Samsung Electronics Ranks 5th in Employee Net Promoter Score

30 Employees rate Samsung Electronics' Employee Net Promoter Score a -4, which ranks it 5th against its competitors, below Electrolux. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Samsung Electronics to a friend?”.

  1. 1st
    Apple
    16
  2. 2nd
    LG Electronics North America
    5
  3. 3rd
    Huawei
    2
  4. 4th
    Electrolux
    2
  5. 5th
    Samsung Electronics
    -4
  6. 6th
    HTC Corp
    -18
eNPS Comparison
RankCompany eNPS
1Apple16
2LG Electronics North America5
3Huawei2
4Electrolux2
5Samsung Electronics-4
6HTC Corp-18
Gender Score Comparison

Samsung Electronics Ranks 1st in Gender Score

7 Employees rate Samsung Electronics' Gender Score a 78/100, which ranks it 1st against its competitors. The Gender Score tracks how positively women rate their experience at Samsung Electronics.

  1. 1st
    Samsung Electronics
    78 / 100
  2. 2nd
    Apple
    72 / 100
  3. 3rd
    LG Electronics North America
    71 / 100
  4. 4th
    HTC Corp
    68 / 100
  5. 5th
    Electrolux
    60 / 100
  6. 6th
    Huawei
    49 / 100
Gender Score Comparison
RankCompany Score
1Samsung Electronics78
2Apple72
3LG Electronics North America71
4HTC Corp68
5Electrolux60
6Huawei49
Diversity Score Comparison

Samsung Electronics Ranks 1st in Diversity Score

11 Employees rate Samsung Electronics' Diversity Score a 75/100, which ranks it 1st against its competitors. The Diversity Score tracks how positively diverse employees rate their experience at Samsung Electronics.

  1. 1st
    Samsung Electronics
    75 / 100
  2. 2nd
    Apple
    72 / 100
  3. 3rd
    LG Electronics North America
    72 / 100
  4. 4th
    HTC Corp
    69 / 100
  5. 5th
    Electrolux
    66 / 100
  6. 6th
    Huawei
    65 / 100
Diversity Score Comparison
RankCompany Score
1Samsung Electronics75
2Apple72
3LG Electronics North America72
4HTC Corp69
5Electrolux66
6Huawei65
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