Santander Bank Employee Reviews
Out of 118 Santander Bank employee reviews, 69% were positive. The remaining 31% were constructive reviews with the goal of helping Santander Bank improve their work culture.
What does the leadership team need to get better at?
The leadership team does not understand the work they make decisions for. The treatment to employees is also quite bad.
They cannot improve. They are destroying what Sovereign Bank built. They have zero interest in the communities and customers. They take and take, but never give. Disgusting people!
Communication with their employees, accepting that they need to be just as involved with out of the way branches as others, and understanding the community their branches are located in.
Remove the sales aspect/tactics. Foster development of relationships with clients
Complete double standard the managers do as little as possible
Why do you feel undervalued and what would make you feel better about your compensation?
Pay that reflects my knowledge and abilities. Seperate sick days from vacation days. Time to actually use the "benefits" they offer.
I feel as per market standards the pay is low
Poor wages for employees Did increase in salary
Hourly rate doesn't match those of participating companies.
Review from Customer Support Dept
Can not survive working there for peanuts
What do your coworkers need to improve and how could you work together better?
People´s skills are rare. Disrespect is usual
Ability to collaborate on more matters
Not necessarily the coworkers issues, more of a training issue.
Review from Customer Support Dept
What needs to change to make the company culture better?
Overhaul it from the top down.
Training, promoting qualified people, not necessarily those with longer tenure.
Review from Customer Support Dept
They could care less about you
Review from Operations Dept
What would you improve about your company's interview process?
Act like you care about or are at least interested in the candidate.
What's going wrong and how can it be improved?
Almost everything works inefficiently and results are poor quality.
They need to fix employee retention at the branch level, everything flows from that.
Supervisors should be prepared for unexpected problems. The computers and software is outdated.
Review from Customer Support Dept
What would you most like to see improved at your company?
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