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Santander Bank Claimed Company
one of the country's top retail banks by deposits and a wholly owned subsidiary of one of the most respected banks in the world read more
Santander Bank Company Culture
Santander Bank Culture
This score is derived from employee ratings & reviews2.6/5
Santander Bank's Overall Culture is rated D
Top Rated Culture Dimensions
Gender
C+CEO Rating
C-Team
C-Compensation
C-Perks & Benefits
C-Santander Bank CEO
Bottom 35%Bottom 35% of Similar Size Companies on Comparably
Scott Powell
63 /100
See More
Diversity at Santander Bank
Bottom 20%Bottom 20% of Similar Size Companies on Comparably
D
Diverse employees at Santander Bank have rated Compensation, Work Culture, and Team as the highest categories they have scored
Women at Santander Bank
Top 50%Top 50% of Similar Size Companies on Comparably
C+
Women at Santander Bank have rated Team, Work Culture, and Perks And Benefits as the highest categories they have scored
Santander Bank eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 30%Bottom 30% of Similar Size Companies on Comparably
Recommend to a Friend?
-28
Santander Bank employees are -28% more likely to recommend Santander Bank as a great place to work
| 27% | Promoters |
|---|---|
| 18% | Passives |
| 55% | Detractors |
Working at Santander Bank
Working at Santander Bank is rated below average by 148 employees, across various culture dimensions. Santander Bank employees rate CEO Rating highest among all categories, and think that Office Culture and Professional Development have the most room for improvement, putting Santander Bank’s culture in the Bottom 20% compared to similar sized companies on Comparably and in the Bottom 15% compared to other companies in Boston. See below in detail how working at Santander Bank was rated by employees.
Overall Company Culture at Santander Bank
D
Overall Company Culture at Santander Bank is rated D
Last updated today
Bottom
20%
Santander Bank ranks in the Bottom 20% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score
Santander Bank Employee Reviews
Out of 112 Santander Bank employee reviews, 70% were positive. The remaining 30% were constructive reviews with the goal of helping Santander Bank improve their work culture.
| Positive Reviews | 70% |
|---|---|
| Constructive Feedback | 30% |
Positive Reviews From Santander Bank Employees
- What did you like most about the interview process?It was quick and easy
- What is the best part about your compensation package?Benefits are awesome. Definitely the best I've had in the industry. But the trade off is that I feel like I'm selling my soul working for an entity with so little concern for the experience of their customer.
- What makes you most happy at work?The customer service and the fun with my co-workers.
Constructive Feedback From Santander Bank Employees
- Why do you feel undervalued and what would make you feel better about your compensation?Pay that reflects my knowledge and abilities. Seperate sick days from vacation days. Time to actually use the "benefits" they offer.
- What would you improve about your company's interview process?Act like you care about or are at least interested in the candidate.
- What needs to change to make the company culture better?Overhaul it from the top down.
Santander Bank Company Information
Santander Bank Company Overview
one of the country's top retail banks by deposits and a wholly owned subsidiary of one of the most respected banks in the world
Santander Bank was founded in 2013 and its current CEO is Scott Powell. Since its inception 13 years ago, Santander Bank has grown to 9800 employees.
Santander Bank Mission, Vision & Values
Santander Bank Mission & Values
To help you prosper. So we treat you and your money the way we all want to be treated—with respect. How do we do it? With simple ways to spend, save, and manage your money better. From teaching your high schooler how to set up and use a checking account to helping you buy your first home, we'll be there, right by your side. Because, at Santander, we believe respecting you and your money is the first step on the journey to prosperity.
Sustainability and Corporate Social Responsibility at Santander Bank
We understand the decisions we take impact on society, on the UK economy, and on our environment. This is why we are embedding sustainability into the way we do business.
Our strategy focuses on the issues where, as a bank, we feel we can make the biggest impact. We believe that by embracing sustainability and integrating social, economic and environmental considerations into our business decisions, we can, step by step, drive progress for our customers and employees, as well as our business and society
The world's a better place when we all make an effort to do the little things that drive real change. At Santander Bank, we believe your bank should be part of this effort. This conviction extends to our colleagues, whom we empower to "walk the walk" through our many corporate programs that encourage community service, charitable giving, and volunteering. The result? Thousands of our hours spent every year helping our neighbors, fellow citizens and communities.
| Headquarter | 75 State Street Boston, MA 19612 United States of America |
|---|---|
| Website | www.santanderbank.com |
| Founding Date | 2013 |
| Tel | 877-768-2265 |
| Company Status | Private |
Santander Bank Competitors
Santander Bank competitors include Td Bank, Bank of America, and Citizens National Bank. Santander Bank ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how Santander Bank compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Santander Bank Employees
Santander Bank has 9800 employees. 148 employees at Santander Bank have reviewed Santander Bank across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was today.
Overall, the 148 Santander Bank employees give their leadership a grade of D, or Bottom 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Santander Bank are not very pleased with their total compensation at Santander Bank, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Santander Bank are generally satisfied with their team. 148 Participants grade the quality of their coworkers a C-. Less than half believe the meetings at Santander Bank are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Santander Bank believe the environment at Santander Bank is positive. Most Participants believe the pace of work at Santander Bank is extremely fast. About 74% of the employees at Santander Bank work 8 hours or less, while 2% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Santander Bank are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Santander Bank employees generally work 8.5 hrs a day
Work Hours
A Day in the Life
Employees at Santander Bank report the work pace is extremely fast
Work Pace
A Day in the Life
On a typical day, employees at Santander Bank have 1 meeting
Meetings
A Day in the Life
76% of Santander Bank employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Santander Bank employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
37% of Santander Bank employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Santander Bank employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
51% of Santander Bank employees call their work environment negative
Environment
Joining Santander Bank - Employee Onboarding
The prevailing opinion from employees about joining Santander Bank is that the company was unprepared on their first day. Santander Bank employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Santander Bank KPIs and OKRs
Employees’ understanding of Santander Bank's KPIs and OKRs is essential for its success. Out of 11 Santander Bank employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 6 have said yes.
Are your company's goals clear, and are you invested in them?
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Santander Bank CEO & Leadership
Santander Bank CEO - Scott Powell
63 /100
Scott’s approval rate is lower compared to CEOs at similar sized companies, putting Scott in the Bottom 35% of all CEOs of similar-sized companies on Comparably, and in the Bottom 25% compared to CEOs of all other companies in Boston. Scott Powell’s employees rank Santander Bank in the Bottom 35% for Team, in the Bottom 30% for Compensation, and in the Bottom 30% for Perks And Benefits. Powell is generally unpopular with Santander Bank employees, but ranks especially low with employees with 1 to 3 Years experience, and by employees with the company for Less than 1 Year and Male employees. However, employees in the Finance department have a slightly more favorable view of the CEO. When compared to Santander Bank’s competitors, Scott Powell ranks below both Citizens National Bank CEO David Verble and Bank of America CEO Brian Moynihan.
Santander Bank Leadership
The Santander Bank Executive Team is rated a “D” and led by CEO Scott Powell, Vice President Kathy Oliver, and Executive Vice President and General Counsel Laura OHara
Scott Powell CEO / President
Scott Powell serves as the CEO / President of Santander Bank.
Kathy Oliver Vice President
Kathy Oliver serves as the Vice President of Santander Bank, N.A.. Kathy started at Santander Bank, N.A. in October of... read more
Laura OHara Executive Vice President and General Counsel
Laura OHara serves as the Executive Vice President and General Counsel of Santander Bank, N.A.. Laura started at... read more
Belinda Tucker Head of Credit Management, GCB US - Managing Director
Belinda Tucker serves as the Head of Credit Management, GCB US - Managing Director of Santander Bank, N.A.. Belinda... read more
Johan Roos Director - Platform and Delivery Management in CIO Office at Santander
Johan Roos serves as the Director - Platform and Delivery Management in CIO Office at Santander of Santander Bank, N.A..... read more
Larry Jonas VP/Director, Risk Management
Larry Jonas serves as the VP/Director, Risk Management of Santander Bank, N.A.. Larry started at Santander Bank, N.A. in... read more
Peter Triano SVP, Regional Credit Director (CRE Underwriting Manager)
Peter Triano serves as the SVP, Regional Credit Director (CRE Underwriting Manager) of Santander Bank, N.A.. Peter... read more
Sarah Drwal Chief Risk Officer - Consumer and Business Banking
Sarah Drwal serves as the Chief Risk Officer - Consumer and Business Banking of Santander Bank, N.A.. Sarah started at... read more
Santander Bank Salaries
How much does Santander Bank pay?
How much do people at Santander Bank get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Santander Bank is $107,307, or $51 per hour, while the estimated median salary is $107,084, or $51 per hour.
At Santander Bank, the highest paid job is a Director of Sales at $226,466 annually and the lowest is a CS Rep at $45,131 annually. Average Santander Bank salaries by department include: Admin at $58,398, Customer Support at $46,303, Product at $138,624, and Sales at $146,810. Half of Santander Bank salaries are above $107,084.
61 employees at Santander Bank rank their Compensation in the Bottom 30% of similar sized companies in the US (based on 201 ratings) while 57 employees at Santander Bank rank their Perks And Benefits in the Bottom 30% of similar sized companies in the US (based on 63 ratings).
Salaries contributed from Santander Bank employees include job titles like Data Scientist, DevOps, Scrum Master, and Operations Manager. Comparably data has a total of 9 salary records from Santander Bank employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $63k | $63k | 1st Percentile |
17th Percentile $86k | $86k | 17th Percentile |
33rd Percentile $104k | $104k | 33rd Percentile |
50th Percentile $163k | $163k | 50th Percentile |
67th Percentile $212k | $212k | 67th Percentile |
83rd Percentile $265k | $265k | 83rd Percentile |
100th Percentile $274k | $274k | 100th Percentile |
$107,307*
Average Compensation
$107,084*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Santander Bank Salaries by City
Santander Bank Salaries by Department
Diversity & Inclusion at Santander Bank
Diverse employees at Santander Bank score the company 54/100 across various culture categories, placing Santander Bank in the Bottom 20% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Santander Bank across various culture dimensions.
Here at Santander, we appreciate the importance of different voices and viewpoints. It’s why we’re working hard to build an inclusive and supportive environment where we are fair, respect the various strengths, talents, ideas and opinions of our people and allow them to shine. After all, the more diverse experience, skills, and insights our people can bring to the table enables us to be personal, and better meet and reflect the needs of the customers and communities we serve. We want to make sure that Santander is the place where our approach to what we do is simple; everyone can grow their career and feel included, valued and respected.
Ranked Culture the Highest
Ranked Culture the Lowest
Santander Bank Perks & Benefits
Health & Wellness
- Dental Insurance
- Health Insurance
Santander Bank PTO
Santander Bank's PTO and Vacation policy typically gives 20-30 days off a year with 33% of employees expected to be work free while out of office. Paid Time Off is Santander Bank's most important benefit besides Healthcare when ranked by employees, with 50% of employees saying it is the most important benefit. Santander Bank's benefits and PTO Package averages to represent a $2500+ cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Santander Bank Careers
Santander Bank Jobs
No Recent Jobs found for Santander Bank on Comparably
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H1B Visa
In 2019, Santander Bank applied for 75 H1B visas. Of the work permits applied for, 88% were approved.
Work Permit Application Outcome
Santander Bank has a total of 9800 employees
75
Total Applied
H1B Applications Outcome
- 88% Granted (66 out of 75)
- 0% Denied ( out of 75)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 75)
- 12% Certified-Withdrawn Application was approved but later withdrawn by employer (9 out of 75)
This data was calculated using publicly sourced data from OFLC Performance Data
Let Santander Bank Know You Want To Work There
Overview of Candidates Interested in Santander Bank on Comparably
Candidates By Department
All Industries | 45% | |
|---|---|---|
IT | 14% | |
Operations | 7% | |
Finance | 7% | |
Legal | 3% | |
Other | 24% |
Candidates By Location
Boston | 52% | |
|---|---|---|
Everett | 3% | |
Nashua | 3% | |
Billerica | 3% | |
Nashville | 3% | |
Other | 34% |
Frequently Asked Questions regarding Santander Bank
What is Santander Bank address?
Santander Bank location is at 75 State Street
Who is the CEO of Santander Bank?
Santander Bank CEO is Scott Powell, their score by employees is 63
What is Santander Bank eNPS?
The eNPS for Santander Bank is -28
What is the salary for Marketing Associate in Santander Bank?
Marketing Associate average salary in the US is 58k
What are the salaries in the Legal in Santander Bank?
The average salaries for Legal in Santander Bank is 176k
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