Sears Home Services Employee Reviews | Comparably
Sears Home Services Claimed Company
Sears Home Services delivers solutions for your entire home, from appliance care to interior and exterior upgrades for your home. You can trust our experts to help take care of your house so you can enjoy your home. read more
EMPLOYEE
PARTICIPANTS
55
TOTAL
RATINGS
536
HR or Marketing? Claim Your Free Employer Account

Sears Home Services Employee Reviews

Out of 189 Sears Home Services employee reviews, 15% were positive. The remaining 85% were constructive reviews with the goal of helping Sears Home Services improve their work culture.

What does the leadership team need to get better at?

Leadership Reviews

Leaving faster then they are

asking and listening to the employees that preform the day to day business.

This company does not care about their employees. There has been no raises in over 7 years. As technicians all they want us to do is sell added services and some of those have no value. During this crisis the company was purely reactive not proactive. We were sent to home WITHOUT PPE provided by the

Care for employees benefits more

Supporting hourly workers and pay disparity.

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

they are not competitive in the marketplace, to retain or attract employees.

Because were the frontline and face of the company having to deal with customers face to face in upsetting enviorments and having to provide expectional experiance is needed when call center wrongfully tells customers lies just to ge them off the phone and having to explain the underlying truth

Techs need more pay,many are leaving for companies like LG at higher pay.

Bankruptcy is always looming close by

Getting paid more, getting raises, matching on my 401-k.

What do your coworkers need to improve and how could you work together better?

Team Reviews

Having a better team of coworkers instead of hiring just anyone.

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of Sears Home Services yet.
Be the first to contribute a review.

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Sears Home Services yet.
Be the first to contribute a review.

What's going wrong and how can it be improved?

Outlook Reviews

Not well paid. No resolution to customer issues. Constant change with no support. Unreasonable expectations

we seem to not be focus on the business were in, more focus on sales. we are in the repair business. need to focus on customer satisfaction.

Corporation is on the verge of bankruptcy creating uncertainty

What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of Sears Home Services yet.
Be the first to contribute a review.

×
Rate your company