Securus Technologies Senior Customer Service Manager Salary | Comparably
Securus Technologies, Inc. is one of the largest providers of detainee communications, parolee tracking, and government information read more
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188

Securus Technologies Senior Customer Service Manager Salary

The average Securus Technologies Senior Customer Service Manager earns an estimated $68,481 annually, which includes an estimated base salary of $64,481 with a $4,000 bonus. Securus Technologies' Senior Customer Service Manager compensation is $1,814 less than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at Securus Technologies can range from $42,000 - $95,400.

The Customer Support Department at Securus Technologies earns $652 more on average than the Admin Department.

Last updated 3 years ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$68,481
Average Compensation
$64,481
avg. base
$4,000
avg. bonus

Senior Customer Service Manager Salaries at Securus Technologies

Senior Customer Service Managers earn $1,950 more than Customer Service Managers.

Customer Service Manager
$67k*
Technical Support
$56k*
CS Rep
$48k*
* estimated salary

Compensation at Securus Technologies by Department

The Customer Support Department averages $652 more than the Admin Department, and $24,557 less than the Marketing Department

Marketing
$78,994 Avg. total comp.
+$25k
Customer Support
$54,437 Avg. total comp.
Admin
$53,785 Avg. total comp.
-$652

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to Securus Technologies reported making $85,760, while the average male Senior Customer Service Manager at similar sized companies reported making $89,842.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Native American Senior Customer Service Manager at companies similar size to Securus Technologies reported making $150,000, while the average African American/Black Senior Customer Service Manager at similar sized companies reported making $65,039.

How Senior Customer Service Managers at Securus Technologies Rate Their Compensation

The majority of Senior Customer Service Managers at Securus Technologies believe they're not compensated fairly. 100% of Senior Customer Service Managers at Securus Technologies say they receive annual bonuses, and the majority (43%) are not satisfied with their benefits. See more compensation ratings at Securus Technologies

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