Headquartered in Palo Alto, ServiceRocket is a global leader in tech-enabled services with offices around the world. A trusted partner to Atlassian, Meta and Salesforce, we help reduce technical complexity with human expertise and smart solutions. Working collaboratively across five continents, Rocketeers deliver our brand promise to customers, partners and each other: We’ve got your back. ServiceRocket’s diverse roster of solutions and services—from software adoption to platform expansion, Cloud migration, support, customer education and apps—enable us to be the single most reliable partner in the acceleration of your growth. Learn more: https://www.servicerocket.com/ read more

EMPLOYEE PARTICIPANTS: 12

TOTAL RATINGS: 257

CEO: Robert Castaneda

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ServiceRocket Retention Score

ServiceRocket is in the Top 20% of similar sized companies in its ability to retain quality employees. 100% of employees would not leave ServiceRocket if they were offered a job for more money while 73% are excited to go to work each day. Overall, 75% of ServiceRocket's employees feel the company is doing what it should to retain them while 25% may be considering new employment. Quality employees are difficult to find which makes retaining them all the more important.

Last updated months ago.

Where This Score Ranks ServiceRocket's Retention

TOP
20%
In the Top 20% of 2032 Similar Sized Companies on Comparably
TOP
35%
In the Top 35% of 944 Nearby Companies in San Francisco
2nd
2nd place versus 4 competitors rated on Comparably

Jun

Aug

Jul

Aug

B+78 / 100

Jan

Who Ranks ServiceRocket's Retention the Highest?

Ethnicity - Hispanic or Latino 79/100

Gender - Male 66/100

Who Ranks ServiceRocket's Retention the Lowest?

Not Enough Ratings To Show Who Ranks Retention the Lowest

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ServiceRocket Retention At a Glance

ServiceRocket's Retention score is rated a "B+" by 12 employees. The category helps understand ServiceRocket's focus and commitment to retaining employees in their organization.

Over the past three months, ServiceRocket's Retention score has remained steady at 78/100. ServiceRocket ranks in 2nd place versus 4 competitors which include Gainsight, Contegix, Cprime, and ISOS Group.

ServiceRocket's Retention score is in the Top 20% of 2032 similar sized companies (201-500 Employees) on Comparably. The Company ranks in the Top 35% compared to 944 nearby companies in San Francisco.

ServiceRocket's Retention Trendline

ServiceRocket78
Other Companies in San Francisco
Similar Size on Comparably

How ServiceRocket's Retention Score is Calculated

Answer	Percent
Yes	100%
No	0%

Do you believe you're paid fairly?

Answer	Percent
Yes	88%
No	12%

Do you look forward to interacting with your coworkers?

out of 100

How would you rate the quality of your coworkers?

Answer	Percent
Yes	73%
No	27%

Are you typically excited about going to work each day?

Answer	Percent
Every week	0%
Once a month	50%
Once a quarter	25%
Once a year	25%
Never	0%

How often do you get valuable feedback on how to improve at work?

Answer	Percent
Yes	50%
No	50%

Do you approve of the job your executive team is doing at your company?

Answer	Percent
Yes	75%
No	25%

Do Your Company Leaders Do What They Should to Retain You as an Employee?

Answer	Percent
Very Secure	33%
Secure Enough	33%
Neutral	34%
Insecure	0%
Very Insecure	0%

How secure do you feel your job is at your company?

Answer	Percent
Yes	25%
No	75%

Do you have a close friend at work?

Answer	Percent
Yes	67%
No	33%

Would you leave your current job for a 20% raise at a different company?

Answer	Percent
Multiple times a week	33%
Once a week	33%
Once a month	34%
Once a quarter	0%
Never	0%

How often do you socialize with team members outside of work?

Answer	Percent
Yes	33%
No	67%

Do you feel burnt out at work?

Answer	Percent
Yes	100%
No	0%

Are you challenged at work?

Answer	Percent
Yes	100%
No	0%

Would you turn down a job offer today, for slightly more money?

Answer	Percent
Yes	100%
No	0%

Are you proud to be a part of your company?

ServiceRocket's Retention Rank Against Similar Sized Companies on Comparably

TOP

20%

ServiceRocket ranks in the Top 20% of other companies on Comparably with 201-500 Employees for Retention Score.

ServiceRocket's Retention Rank Against Other Companies Nearby

TOP

35%

ServiceRocket ranks in the Top 35% of other companies in San Francisco for Retention Score.

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