ServiceRocket Employee Reviews | Comparably
ServiceRocket Claimed Company
Headquartered in Palo Alto, ServiceRocket is a global leader in tech-enabled services with offices around the world. A trusted partner to Atlassian, Meta and Salesforce, we help reduce technical complexity with human expertise and smart solutions. Working collaboratively across five continents, Rocketeers deliver our brand promise to customers, partners and each other: We’ve got your back. ServiceRocket’s diverse roster of solutions and services—from software adoption to platform expansion, Cloud migration, support, customer education and apps—enable us to be the single most reliable partner in the acceleration of your growth. Learn more: https://www.servicerocket.com/ read more
EMPLOYEE
PARTICIPANTS
12
TOTAL
RATINGS
257
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ServiceRocket Employee Reviews

Out of 19 ServiceRocket employee reviews, 100% are positive. See below how ServiceRocket employees enjoy their experience at work.

What do you like best about the leadership team?

Leadership Reviews

That they walk the talk and are a great example of ServiceRocket's values.

They are hands-on and easy to talk to. Great people that not only care about growing the company but also contribute to our team's personal growth.

The Leadership Team is very accessible. They communicate often to the employees and are very transparent about the health of the company and direction (at all times). They created Leadership Behaviors that are continually referred to and not just words on the web site. They also #talkstraight.

What does the leadership team need to get better at?

Leadership Reviews

There aren't any Leadership reviews of ServiceRocket yet.
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What is the best part about your compensation package?

Compensation Reviews

The quarter bonus and the health insurance that works perfectly with our local laws

I like that it takes into consideration not only work performance goals but also it considers our health, career development and learning opportunities. Also, the percentages are always the same depending on the level of the role so the model is very transparent.

There are many allowances that are simply paid on a monthly basis instead of requiring "paperwork" for reimbursement. Compensation also includes "Share the Fruit" (variable pay) that is tied to Goals. This keeps us focused on what is important for the company to thrive.

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

There aren't any Compensation reviews of ServiceRocket yet.
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What are some of the best things about your team?

Team Reviews

Outstanding professionals but also really fun people to be around!

They are excellent professionals, always there to help when someone needs it and open to learn new things no matter how long they've been around.

Very smart people that put emphasis on being their best selves every day. People you can connect with and can become great friends!

There is a strong connectivity across the organization and within teams. Although many work remotely, we operate well through tools to stay very connected to each other's deliverables. Many offer to help whenever they can. I feel there are not the typical silos many companies have.

What do your coworkers need to improve and how could you work together better?

Team Reviews

There aren't any Team reviews of ServiceRocket yet.
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What is most positive about the culture and environment at your company?

Environment Reviews

We celebrate each other successes as we understand it helps us to grow the tree. There is no competitiveness or excessive goals and I can see the company values are not just in paper but rather something we live every day.

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of ServiceRocket yet.
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What did you like most about the interview process?

Interviews Reviews

I loved the people I met during the process. They made me excited about the opportunity to work alongside them.

What would you improve about your company's interview process?

Interviews Reviews

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What makes you most happy at work?

Outlook Reviews

My team is awesome, it makes me confident we are all aligned and we will be successful.

When I'm able to surpass expectations. I work very hard and I feel my managers and leadership recognize it and celebrate my achievements.

The ability to see how my efforts (and the team's) can impact the bottom line. Everyone works on the most important things for the company's success.

What's going wrong and how can it be improved?

Outlook Reviews

There aren't any Outlook reviews of ServiceRocket yet.
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What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of ServiceRocket yet.
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What would you most like to see improved at your company?

Outlook Reviews

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