ServiceTitan Inc. KPIs and OKRs

At ServiceTitan Inc. 33% of employees think their department KPIs and OKRs are clear. Employees’ understanding of ServiceTitan Inc. KPIs and OKRs is essential for its success. Out of 10 ServiceTitan Inc. employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 10 have said yes.

Answer	Percent
Yes	100%
No	0%

Are your company's goals clear, and are you invested in them?

Answer	Percent
Yes	33%
No	67%

Are the KPIs/OKRs for your department clear?

Manager's Role in Accomplishing Goals

A main function of a managerial role is to lead one’s subordinates. A manager at ServiceTitan Inc. is responsible for ensuring his subordinates accomplish objectives using key performance indicators. ServiceTitan Inc. employees shared they generally receive helpful feedback every week or once a month, while 100% of ServiceTitan Inc. employees said they’re given recognition for their impact & accomplishments. Feedback and positive reinforcement are both conducive to meeting goals.

Answer	Percent
Yes	100%
No	0%

Are you typically recognized for the impact and accomplishments you make for your current company?

Answer	Percent
Every week	42%
Once a month	25%
Once a quarter	25%
Once a year	0%
Never	8%

How often do you get valuable feedback on how to improve at work?

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ServiceTitan Inc. KPIs and OKRs

Manager's Role in Accomplishing Goals

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