ServiceTitan Inc. Employee Reviews
Out of 539 ServiceTitan Inc. employee reviews, 98% were positive. The remaining 2% were constructive reviews with the goal of helping ServiceTitan Inc. improve their work culture. The Operations team, with 100% positive reviews, reports the best experience at ServiceTitan Inc. compared to all other departments at the company. The Marketing team offered the most constructive feedback, with 5% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Not much no development in career
Our vision is crystal clear and resources are always available
I guess they are trying
They care about our customers
Transparency is key. These executives have embraced the open culture that the founders have set.
What does the leadership team need to get better at?
Leadership team is only focused on meeting the monthly numbers and how that impacts the year, but there could be more emphasis on seeing the larger scope and how the product makes an impact.
Clarity, communication and an appropriate plan to bring on new hires.
Review from Customer Success Dept
What is the best part about your compensation package?
The stock options and bonuses are well compensated.
Healthcare is the best I have had
The compensation package is competitive in the market
Our benefits are really great. Makes you feel very taken care of
Stock options for early employees and RSUs for later employees.
Why do you feel undervalued and what would make you feel better about your compensation?
Having fair promotions across departments & appropriately being rewarded for hard work would make me feel better about my compensation and would help me feel more valued.
Compared to my years of experience and industry average, I am underpaid. Equity seems to be drastically lower than standard stock practice in the tech/software world.
Review from Sales Dept
I don't receive healthcare which I believe I deserve.
Review from Marketing Dept
What are some of the best things about your team?
Fun, funny, career driven, hardworking... you name it my team has it
Openness, candid feedback, creativity, ambition and experience
collaborative and fun loving, competent and results oriented
Diverse group of people that think differently than the other to problem solve and exchange ideas.
We work hard and help each other
What do your coworkers need to improve and how could you work together better?
Team members are friendly and band together to get the work done, but all work is last minute and there is no room to plan ahead.
Be more transparent and less of a clique. It's weird when you get the vibe of preferential treatment from Director and direct report
What is most positive about the culture and environment at your company?
Family friendly culture that encourages employees that have stability
Everyone works hard and plays hard. Everyone is free to take necessary time off
Growth and possible payout when it's all said and done
Review from HR Dept
The cultute is very open and focused on the customer and employee.
It's super encouraging and goal oriented
Review from Sales Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of ServiceTitan Inc. yet.
Be the first to contribute a review.
What did you like most about the interview process?
HR department was very communicative.
Talking to people in general
Meeting different team members and hearing about their experience.
Very engaging questions, you can tell they're looking for the right people
Review from Sales Dept
It was fast and informative.
Review from Customer Success Dept
What would you improve about your company's interview process?
less steps for engineers to get to decision
Review from HR Dept
What makes you most happy at work?
Working with other team members
The impact our work has on our customers and the cross collaboration to build products that matter
My team and customers make it all worth it
The constant challenge of new tasks and projects
Learning new stuff and interacting with my team
What's going wrong and how can it be improved?
There aren't any Outlook reviews of ServiceTitan Inc. yet.
Be the first to contribute a review.
What do you like best about your company?
Forward-thinking, diverse, good company culture, transparency
What would you most like to see improved at your company?
More inclusive health insurance