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ServiceTitan Inc. Claimed Company
We're building the operating system to power the trades read more
ServiceTitan Inc. Company Culture
ServiceTitan Inc. Culture
This score is derived from employee ratings & reviewsChoice Employer
A+
4.8/5
Top Rated Culture Dimensions
CEO Rating
A+Compensation
A+Diversity
A+Environment
A+Executive Team
A+ServiceTitan Inc. CEO
Top 5%Top 5% of Similar Size Companies on Comparably
Ara Mahdessian
89 /100
See More
Diversity at ServiceTitan Inc.
Top 5%Top 5% of Similar Size Companies on Comparably
A+
Diverse employees at ServiceTitan Inc. have rated Team, Meetings, and Perks And Benefits as the highest categories they have scored
Women at ServiceTitan Inc.
Top 5%Top 5% of Similar Size Companies on Comparably
A+
Women at ServiceTitan Inc. have rated Team, Perks And Benefits, and Outlook as the highest categories they have scored
ServiceTitan Inc. eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 5%Top 5% of Similar Size Companies on Comparably
Recommend to a Friend?
63
ServiceTitan Inc. employees are 63% more likely to recommend ServiceTitan Inc. as a great place to work
| 75% | Promoters |
|---|---|
| 13% | Passives |
| 12% | Detractors |
Working at ServiceTitan Inc.
Working at ServiceTitan Inc. is rated highly by 243 employees, across various culture dimensions. ServiceTitan Inc. employees are most satisfied about CEO Rating, Compensation, and Environment categories, putting ServiceTitan Inc.’s culture in the Top 5% compared to similar sized companies on Comparably and in the Top 5% compared to other companies in Los Angeles. See below in detail how working at ServiceTitan Inc. was rated by employees.
Overall Company Culture at ServiceTitan Inc.
A+
Overall Company Culture at ServiceTitan Inc. is rated A+
Last updated 2 days ago
Top
5%
ServiceTitan Inc. ranks in the Top 5% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
ServiceTitan Inc. Employee Reviews
Out of 539 ServiceTitan Inc. employee reviews, 98% were positive. The remaining 2% were constructive reviews with the goal of helping ServiceTitan Inc. improve their work culture.
| Positive Reviews | 98% |
|---|---|
| Constructive Feedback | 2% |
Positive Reviews From ServiceTitan Inc. Employees
- What did you like most about the interview process?HR department was very communicative.
- What makes you most happy at work?Working with other team members
- What is most positive about the culture and environment at your company?Family friendly culture that encourages employees that have stability
Constructive Feedback From ServiceTitan Inc. Employees
- What do your coworkers need to improve and how could you work together better?Team members are friendly and band together to get the work done, but all work is last minute and there is no room to plan ahead.
- What do your coworkers need to improve and how could you work together better?Be more transparent and less of a clique. It's weird when you get the vibe of preferential treatment from Director and direct report
- What does the leadership team need to get better at?Leadership team is only focused on meeting the monthly numbers and how that impacts the year, but there could be more emphasis on seeing the larger scope and how the product makes an impact.
ServiceTitan Inc. Company Information
ServiceTitan Inc. Company Overview
We're building the operating system to power the trades
ServiceTitan Inc. was founded in 2007 and its current CEO is Ara Mahdessian. Since its inception 19 years ago, ServiceTitan Inc. has grown to 2000 employees.
ServiceTitan Inc. Mission, Vision & Values
ServiceTitan Inc. Mission Statement
We’re building the operating system for the trades, a critical industry that’s been underserved by technology for far too long. Founded by the sons of hard working tradespeople and backed by top investors, our platform delivers a seamlessly integrated experience that enables thousands of business owners to accelerate growth, drive operational efficiencies and deliver a superior customer experience. We currently serve over ten trades industries, and we’re just getting started. Joining our team means that you’ll have the opportunity to make an outsized impact on the trades ecosystem and world at large. Are you built for the challenge?
ServiceTitan Inc. Vision Statement
Building the operating system for the trades
ServiceTitan Inc. Values
- Change Lives
- Achieve The Extraordinary
- Be a Dream Team
| Headquarter | 801 N Brand Blvd Glendale, CA 91203 United States of America |
|---|---|
| Website | servicetitan.com/ |
| Founding Date | 2007 |
| Tel | 855-899-0970 |
| Company Status | Private |
| Jobs | www.servicetitan.com/careers |
| Social Sites |
Titans
Titans
Titans
APac Titans
Titans
Campus recruiting in SLC
Titans
Campus recruiting in SLC
ServiceTitan Inc. Employees
ServiceTitan Inc. has 2000 employees. 243 employees at ServiceTitan Inc. have reviewed ServiceTitan Inc. across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 2 days ago.
Overall, the 243 ServiceTitan Inc. employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at ServiceTitan Inc. are extremely happy with their total compensation at ServiceTitan Inc., which includes a combination of pay, stock and equity, and benefits.
Overall, employees at ServiceTitan Inc. are extremely happy with their team. 243 Participants grade the quality of their coworkers an A+. The majority believe the meetings at ServiceTitan Inc. are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at ServiceTitan Inc. believe the environment at ServiceTitan Inc. is positive. Most Participants believe the pace of work at ServiceTitan Inc. is comfortably fast. About 50% of the employees at ServiceTitan Inc. work 8 hours or less, while 2% of them have an extremely long day - longer than twelve hours.
Overall, the employees at ServiceTitan Inc. are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
ServiceTitan Inc. employees generally work 9.1 hrs a day
Work Hours
A Day in the Life
Employees at ServiceTitan Inc. report the work pace is comfortably fast
Work Pace
A Day in the Life
97% of ServiceTitan Inc. employees look forward to interacting with their team every day
Coworkers
A Day in the Life
ServiceTitan Inc. employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
93% of ServiceTitan Inc. employees call their work environment positive
Environment
Joining ServiceTitan Inc. - Employee Onboarding
The prevailing opinion from employees about joining ServiceTitan Inc. is that the company was prepared on their first day. ServiceTitan Inc. employees concluded that their overall onboarding experience was positive. 33% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
ServiceTitan Inc. KPIs and OKRs
At ServiceTitan Inc. 33% of employees think their department KPIs and OKRs are clear. Employees’ understanding of ServiceTitan Inc. KPIs and OKRs is essential for its success. Out of 10 ServiceTitan Inc. employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 10 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
ServiceTitan Inc. CEO & Leadership
89 /100
ServiceTitan Inc. CEO Awards and Recognitions
ServiceTitan Inc.’s CEO Ara Mahdessian started in this role in 2007. Ara’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in Los Angeles. With a high CEO score, Ara Mahdessian has won the Top 30% Rated CEO in 2016. ServiceTitan Inc.’s CEO is highly regarded especially by employees in the Engineering department, employees with 1 to 3 Years experience, and employees in the Sales department. However, employees with the company for 2 to 5 Years, employees with the company for Less than 1 Year, and employees with the company for 1 to 2 Years have a less favorable view of the CEO and believe there is room for improvement. Under Mahdessian’s leadership, ServiceTitan Inc. employee respondents are most happy about their Compensation and the company’s Environment. Professional Development and Work Culture are two areas, according to respondents, where ServiceTitan Inc. could stand to see real improvement.
ServiceTitan Inc. Leadership
The ServiceTitan Inc. Executive Team is rated an “A+” and led by CEO Ara Mahdessian, CFO David Burt, and CRO Ross Biestman
Ara Mahdessian CEO / President
Ara Mahdessian serves as the CEO / President of ServiceTitan Inc..
David Burt CFO
David Burt serves as the CFO for ServiceTitan. David started at ServiceTitan in October of 2018. David is based in the... read more
Ross Biestman CRO
Ross Biestman serves as the CRO of ServiceTitan Inc..
Chris Petros CMO
Chris Petros serves as the CMO of ServiceTitan Inc..
Edward Yip VP, Product
Edward Yip serves as the VP, Product of ServiceTitan Inc..
Jay Jones GVP, Corporate Sales
Jay Jones serves as the GVP, Corporate Sales of ServiceTitan Inc..
Leslie Gildea VP, Social Impact
Leslie Gildea serves as the VP, Social Impact of ServiceTitan Inc..
Keith Favreau GVP, Sales
Keith Favreau serves as the GVP, Sales of ServiceTitan Inc..
Thomas Howard VP, Customer Experience
Thomas Howard serves as the VP, Customer Experience of ServiceTitan Inc..
ServiceTitan Inc. Salaries
How much does ServiceTitan Inc. pay?
How much do people at ServiceTitan Inc. get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at ServiceTitan Inc. is $105,701, or $50 per hour, while the estimated median salary is $106,617, or $51 per hour.
At ServiceTitan Inc., the highest paid job is a Group Engineering Manager at $202,113 annually and the lowest is a Technical Support at $46,817 annually. Average ServiceTitan Inc. salaries by department include: Sales at $142,491, Customer Support at $59,103, Operations at $99,654, and Finance at $81,948. Half of ServiceTitan Inc. salaries are above $106,617.
162 employees at ServiceTitan Inc. rank their Compensation in the Top 5% of similar sized companies in the US (based on 493 ratings) while 158 employees at ServiceTitan Inc. rank their Perks And Benefits in the Top 5% of similar sized companies in the US (based on 162 ratings).
Salaries contributed from ServiceTitan Inc. employees include job titles like Developer, QA Manager, Senior QA, and Senior Product Manager. Comparably data has a total of 10 salary records from ServiceTitan Inc. employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $66k | $66k | 1st Percentile |
17th Percentile $87k | $87k | 17th Percentile |
33rd Percentile $104k | $104k | 33rd Percentile |
50th Percentile $190k | $190k | 50th Percentile |
67th Percentile $258k | $258k | 67th Percentile |
83rd Percentile $288k | $288k | 83rd Percentile |
100th Percentile $365k | $365k | 100th Percentile |
$105,701*
Average Compensation
$106,617*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
ServiceTitan Inc. Salaries by City
ServiceTitan Inc. Salaries by Department
Diversity & Inclusion at ServiceTitan Inc.
Diverse employees at ServiceTitan Inc. score the company 87/100 across various culture categories, placing ServiceTitan Inc. in the Top 5% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at ServiceTitan Inc. across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
ServiceTitan Inc. Perks & Benefits
Fully paid individual medical, dental, and vision coverage. Tax free savings via HSA, FSA, and Dependent Care FSA. Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more. 401(k) match. Monthly work from home stipend. Personal development programs and annual learning budget. Access to a Certified Financial Planner through Northstar. Adoption support including reimbursement of up to $20,000. Medical plan with up to $20,000 in fertility coverage
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Performance Bonus
Office Perks
- Free Food
- Company Social Outings
- Legal Assistance
- Work From Home Policy
- Unique Office Space
ServiceTitan Inc. PTO
ServiceTitan Inc. PTO and Vacation policy typically gives unlimited days off a year. Paid Time Off is ServiceTitan Inc. most important benefit besides Healthcare when ranked by employees, with 67% of employees saying it is the most important benefit. ServiceTitan Inc. benefits and PTO Package averages to represent a $2500+ cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
ServiceTitan Inc. Careers
ServiceTitan Inc. Jobs
No Recent Jobs found for ServiceTitan Inc. on Comparably
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H1B Visa
In 2019, ServiceTitan Inc. applied for 18 H1B visas. Of the work permits applied for, 89% were approved.
An in-depth look at ‘Certified-withdrawn’ H1B applications at ServiceTitan Inc. unveil that one approved work permit application was withdrawn before the employee’s start date.
Work Permit Application Outcome
ServiceTitan Inc. has a total of 2000 employees
18
Total Applied
H1B Applications Outcome
- 89% Granted (16 out of 18)
- 0% Denied ( out of 18)
- 11% Withdrawn Application was withdrawn by the employer before approval/rejection (2 out of 18)
- 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 18)
This data was calculated using publicly sourced data from OFLC Performance Data
Let ServiceTitan Inc. Know You Want To Work There
Overview of Candidates Interested in ServiceTitan Inc. on Comparably
Candidates By Department
All Industries | 42% | |
|---|---|---|
Engineering | 15% | |
Product | 12% | |
Design | 6% | |
IT | 6% | |
Other | 18% |
Candidates By Location
Los Angeles | 55% | |
|---|---|---|
Encino | 3% | |
Glendale | 3% | |
Bellingham | 3% | |
West Hills | 3% | |
Other | 33% |
Frequently Asked Questions regarding ServiceTitan Inc.
What is ServiceTitan Inc. address?
ServiceTitan Inc. location is at 801 N Brand Blvd
Who is the CEO of ServiceTitan Inc.?
ServiceTitan Inc. CEO is Ara Mahdessian, their score by employees is 89
What is ServiceTitan Inc. eNPS?
The eNPS for ServiceTitan Inc. is 63
What is the salary for UI/UX Designer in ServiceTitan Inc.?
UI/UX Designer average salary in the US is 94k
What are the salaries in the Engineering in ServiceTitan Inc.?
The average salaries for Engineering in ServiceTitan Inc. is 137k
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