ServiceTitan Inc. Employee Reviews
Out of 539 ServiceTitan Inc. employee reviews, 98% were positive. The remaining 2% were constructive reviews with the goal of helping ServiceTitan Inc. improve their work culture. The Operations team, with 100% positive reviews, reports the best experience at ServiceTitan Inc. compared to all other departments at the company. The Marketing team offered the most constructive feedback, with 5% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Leadership team is only focused on meeting the monthly numbers and how that impacts the year, but there could be more emphasis on seeing the larger scope and how the product makes an impact.
Clarity, communication and an appropriate plan to bring on new hires.
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Having fair promotions across departments & appropriately being rewarded for hard work would make me feel better about my compensation and would help me feel more valued.
Compared to my years of experience and industry average, I am underpaid. Equity seems to be drastically lower than standard stock practice in the tech/software world.
Review from Sales Dept
I don't receive healthcare which I believe I deserve.
Review from Marketing Dept
What do your coworkers need to improve and how could you work together better?
Team members are friendly and band together to get the work done, but all work is last minute and there is no room to plan ahead.
Be more transparent and less of a clique. It's weird when you get the vibe of preferential treatment from Director and direct report
What needs to change to make the company culture better?
There aren't any Environment reviews of ServiceTitan Inc. yet.
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What would you improve about your company's interview process?
less steps for engineers to get to decision
Review from HR Dept
What's going wrong and how can it be improved?
There aren't any Outlook reviews of ServiceTitan Inc. yet.
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What would you most like to see improved at your company?
More inclusive health insurance