Comparably Awards

ShipBob Claimed Company

ShipBob is a global logistics platform that fulfills ecommerce orders for direct-to-consumer brands. Our mission is to make merchants more successful online by providing best-in-class fulfillment so their customers get the fast and affordable shipping they expect. read more

EMPLOYEE PARTICIPANTS: 319

TOTAL RATINGS: 4249

CEO: Dhruv Saxena

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ShipBob Customer Success Department Culture

On Comparably 16 employees in ShipBob's Customer Success department have rated their company’s overall culture grade an A+ contributing a total of 265 ratings. Most employees in Customer Success department have a minimum of Over 10 Years of work experience and have worked at ShipBob for Less than 1 Year. Customer Success employees rate the categories Meetings, Team, and CEO Rating the highest while rating Compensation, Happiness, and Perks And Benefits the lowest.

Based on users who have contributed to ratings on Comparably the Customer Success department consists of 55% men and 45% women.

Meetings

Top 5% This score puts ShipBob in the Top 5% of similar sized companies on Comparably

Meetings Score at ShipBob is rated an A+ by 14 employees.

Team

Top 5% This score puts ShipBob in the Top 5% of similar sized companies on Comparably

Team Score at ShipBob is rated an A+ by 16 employees.

CEO Rating

Top 5% This score puts ShipBob in the Top 5% of similar sized companies on Comparably

CEO Rating at ShipBob is rated an A+ by 16 employees.

Leadership

Top 5% This score puts ShipBob in the Top 5% of similar sized companies on Comparably

Leadership Score at ShipBob is rated an A+ by 16 employees.

Executive Team

Top 5% This score puts ShipBob in the Top 5% of similar sized companies on Comparably

Executive Team Score at ShipBob is rated an A+ by 16 employees.

Outlook

Top 5% This score puts ShipBob in the Top 5% of similar sized companies on Comparably

Outlook Score at ShipBob is rated an A+ by 14 employees.

Diversity

Top 5% This score puts ShipBob in the Top 5% of similar sized companies on Comparably

Diversity Score at ShipBob is rated an A+ by 11 employees.

Work Culture

Top 5% This score puts ShipBob in the Top 5% of similar sized companies on Comparably

Work Culture Score at ShipBob is rated an A+ by 16 employees.

Gender

Top 5% This score puts ShipBob in the Top 5% of similar sized companies on Comparably

Gender Score at ShipBob is rated an A+ by 8 employees.

Manager

Top 5% This score puts ShipBob in the Top 5% of similar sized companies on Comparably

Manager Score at ShipBob is rated an A+ by 16 employees.

Retention

Top 5% This score puts ShipBob in the Top 5% of similar sized companies on Comparably

Retention Score at ShipBob is rated an A+ by 16 employees.

Environment

Top 5% This score puts ShipBob in the Top 5% of similar sized companies on Comparably

Environment Score at ShipBob is rated an A+ by 14 employees.

eNPS

Top 5% This score puts ShipBob in the Top 5% of similar sized companies on Comparably

eNPS at ShipBob is rated an A+ by 14 employees.

Perks And Benefits

Top 10% This score puts ShipBob in the Top 10% of similar sized companies on Comparably

Perks And Benefits Score at ShipBob is rated an A by 16 employees.

Happiness

Top 20% This score puts ShipBob in the Top 20% of similar sized companies on Comparably

Happiness Score at ShipBob is rated a B+ by 16 employees.

Compensation

Top 30% This score puts ShipBob in the Top 30% of similar sized companies on Comparably

Compensation Score at ShipBob is rated a B by 16 employees.

Professional Development

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Office Culture

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