ShipBob Outlook Employee Reviews | Comparably
ShipBob Claimed Company
ShipBob is a global logistics platform that fulfills ecommerce orders for direct-to-consumer brands. Our mission is to make merchants more successful online by providing best-in-class fulfillment so their customers get the fast and affordable shipping they expect. read more
EMPLOYEE
PARTICIPANTS
319
TOTAL
RATINGS
4249
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ShipBob Outlook Employee Reviews

What makes you most happy at work?

My work being acknowledged. My limitations are not focused as my weakness. Great support from entire leadership.

Tackling a new challenge as a team

Making merchants happy! We truly want to see them succeed.

When I intro our B2B offering to a new merchant and see how suprised they are we can handle nearly all their supply chain.

Review from Sales Dept

The people, work together as a team, help each other

Review from Operations Dept

A sense of achievement! Recognition and support. Great feeling when someone takes time to check in to see or hear how you are doing.

Review from Executive Dept

The work and the importance provided to each individual in the organization

Review from Customer Success Dept

Work from Home and hekping our merchants

Review from Customer Support Dept

When I have the appropriate resources needed to get the job done and I have an open environment where I can collaborate cross-functionally to solve problems.

Hearing success stories from our clients that we have helped them to solve a problem, taken fulfillment off their plate (where they were spending hours doing this themselves, or seeing that a brand has scaled with us.

Review from Marketing Dept

Making an impact and getting people interested in our services

The people I work with

Review from Sales Dept

Hitting quota, taking time off, when leadership buys lunch.

Working for a fast growing company and seeing the growth. Being part of it

Speaking with brands we service

Review from Sales Dept

Having impact and career opportunities, feeling valued for what I do

Review from Customer Success Dept

Getting people on the phone and talking to them about how we can help make their fulfillment process more efficient and save them time and headache at the end of the day!

being part of a great company with unlimited potential

Review from Operations Dept

Constantly being challenged and learning from the people around me

that I don't have to feel stressed about fluctuation in work day, personal life, managing everything together

Review from Sales Dept

What's going wrong and how can it be improved?

Some overpromising in the sales cycle, which isn't uncommon. Main issues are related to slow support responses due to no direct contacts at the FC level and outsourced fulfillment centers. Leads to multiple day lags to get anything resolved and frustrated merchants.

Review from Customer Success Dept

Stop rewarding people for being popular, cheating the system, and going behind their coworkers backs. Start rewarding integrity and good work.

Review from Marketing Dept

What do you like best about your company?

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What would you most like to see improved at your company?

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Review Sentiment at ShipBob

97
97%
3
3%

About ShipBob's Outlook

A+
90/100

Where This Score Ranks ShipBob's Outlook

TOP
5%

In the Top 5% of 2020 similar size companies on Comparably

TOP
5%

In the Top 5% of 183 companies in Chicago

1st

1st place versus 5 competitors rated on Comparably

ShipBob's Outlook is scored an A+ by 728 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” ShipBob's Outlook score helps to boost their overall culture score, due partly to the fact that the Finance department’s positive scores help Outlook to be one of ShipBob's stronger culture attributes. Use the filters below to understand ShipBob employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated 2 months ago.

Rate Outlook the Highest

  • Experience - Entry Level
    +10%
  • Department - Finance
    +7%
  • Department - HR
    +7%

Rate Outlook the Lowest

  • Experience - 1 to 3 Years
    -4%
  • Department - Marketing
    -2%

How ShipBob's Outlook Score is Calculated

FILTER RATINGS BY

Results from 304 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

94
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic47%
Good45%
Neutral8%
Bad0%
Terrible0%
How do your customers perceive your company?
AnswerPercent
Yes89%
No11%
Are you typically excited about going to work each day?
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Rate your company