ShipBob Culture | Comparably
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ShipBob Claimed Company
ShipBob is a global logistics platform that fulfills ecommerce orders for direct-to-consumer brands. Our mission is to make merchants more successful online by providing best-in-class fulfillment so their customers get the fast and affordable shipping they expect. read more
EMPLOYEE
PARTICIPANTS
319
TOTAL
RATINGS
4249

ShipBob Company Culture

ShipBob Culture

This score is derived from employee ratings & reviews
Choice Employer
A+
4.8/5

Top Rated Culture Dimensions

ShipBob CEO

Top 5%Top 5% of Similar Size Companies on Comparably
Dhruv Saxena ShipBob's CEO
Dhruv Saxena
95 /100

Diversity at ShipBob

Top 5%Top 5% of Similar Size Companies on Comparably
A+

Diverse employees at ShipBob have rated Professional Development, Retention, and CEO Rating as the highest categories they have scored

Women at ShipBob

Top 5%Top 5% of Similar Size Companies on Comparably
A+

Women at ShipBob have rated Professional Development, Team, and CEO Rating as the highest categories they have scored

ShipBob eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 5%Top 5% of Similar Size Companies on Comparably

Recommend to a Friend?

67

ShipBob employees are 67% more likely to recommend ShipBob as a great place to work

78%Promoters
11%Passives
11%Detractors

Working at ShipBob

Working at ShipBob is rated highly by 319 employees, across various culture dimensions. ShipBob employees are most satisfied about CEO Rating, Compensation, and Environment categories, putting ShipBob’s culture in the Top 5% compared to similar sized companies on Comparably and in the Top 5% compared to other companies in Chicago. See below in detail how working at ShipBob was rated by employees.

Overall Company Culture at ShipBob

A+

Overall Company Culture at ShipBob is rated A+

Last updated 2 months ago

Top
5%

ShipBob ranks in the Top 5% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 319 Employees

View Results
0
20
40
60
80
100
HR
95
HR95
Admin
94
Admin94
Finance
93
Finance93
Sales
92
Sales92
Engineering
91
Engineering91
Operations
91
Operations91
Customer Support
90
Customer Support90
Customer Success
88
Customer Success88
IT
88
IT88
Marketing
88
Marketing88
Business Dev
83
Business Dev83

ShipBob Employee Reviews

Out of 860 ShipBob employee reviews, 97% were positive. The remaining 3% were constructive reviews with the goal of helping ShipBob improve their work culture.

97%
3%
Positive Reviews97%
Constructive Feedback3%

Positive Reviews From ShipBob Employees

  • What did you like most about the interview process?
    Interactive and leadership always listen to our part as well.
  • What is most positive about the culture and environment at your company?
    It is completely neutral and fair as of now.
  • What are some of the best things about your team?
    Everyone is very helpful and co-operative.

Constructive Feedback From ShipBob Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    I feel that our equity needs to be more balanced with higher rewards and yearly renewals not just a once and done grant.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Overall, I believe ShipBob’s total compensation strategy is above market. Our healthcare and PTO benefits are world-class. Even with the recent restructuring, our equity plan and 401K offerings are below standard. Cash compensation is hit or miss. Though, we’re proactive about re-band
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Seeking global alignment where possible.

ShipBob Company Information

ShipBob Company Overview

ShipBob is a global logistics platform that fulfills ecommerce orders for direct-to-consumer brands. Our mission is to make merchants more successful online by providing best-in-class fulfillment so their customers get the fast and affordable shipping they expect.

ShipBob was founded in 2014 and its current CEO is Dhruv Saxena. Since its inception 12 years ago, ShipBob has grown to 1200 employees.

ShipBob Mission, Vision & Values

ShipBob Mission Statement

To provide best in class logistics to small & mid-size companies.

ShipBob Vision Statement

Help eCommerce businesses be more successful online.

ShipBob Values

  • Be Mission Driven: We work together with a common goal in mind.
  • Be Humble: We work hard in silence and allow success to do the talking.
  • Be Resilient: After the hardest climb comes the best views.
  • Be a Creative Problem Solver: We see only opportunities, never impossibilities.
  • Be Safety Minded: It’s not just talk; it’s the way you work.
Headquarter120 North Racine, Suite 100
Chicago, IL 60607
United States of America
Websitewww.shipbob.com/
Founding Date2014
Tel765-430-7769
Company StatusPrivate
Jobswww.shipbob.com/careers/
Social Sites

ShipBob Competitors

ShipBob competitors include ShipHawk, Coyote Logistics, ShipStation, and Deliv. ShipBob ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how ShipBob compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    ShipHawk's Logo
    ShipHawk
    4.7/5
  2. #2
    ShipBob's Logo
    ShipBob
    4.8/5
  3. #3
    Coyote Logistics' Logo
    Coyote Logistics
    4.5/5
  4. #4
    ShipStation's Logo
    ShipStation
    3.5/5
  5. #5
    Deliv's Logo
    Deliv
    3.0/5
  • Culture Video
  • Europe Team in Manchester
  • Autism Awareness Grapevine FC
  • 100 Days Safe Cicero FC
  • Employee Appreciation Moreno Valley FC
  • Happy Hour Chicago
  • Town Hall Chicago
  • Australia Team enjoying an Arabic lunch.
  • Product Team
  • Q1 Winners Dinner

ShipBob Employees

ShipBob has 1200 employees. 319 employees at ShipBob have reviewed ShipBob across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 2 months ago.

Overall, the 319 ShipBob employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at ShipBob are extremely happy with their total compensation at ShipBob, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at ShipBob are extremely happy with their team. 319 Participants grade the quality of their coworkers an A+. The majority believe the meetings at ShipBob are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at ShipBob believe the environment at ShipBob is positive. Most Participants believe the pace of work at ShipBob is comfortably fast. About 57% of the employees at ShipBob work 8 hours or less, while 4% of them have an extremely long day - longer than twelve hours.

Overall, the employees at ShipBob are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining ShipBob - Employee Onboarding

100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

ShipBob KPIs and OKRs

Employees’ understanding of ShipBob's KPIs and OKRs is essential for its success. Out of 2 ShipBob employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.

AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

ShipBob CEO & Leadership

Dhruv Saxena ShipBob's CEO
95 /100

ShipBob CEO Awards and Recognitions

Best CEOs for Diversity 2023 (Large Companies)
Best CEOs for Women 2023 (Large Companies)

ShipBob’s CEO Dhruv Saxena started in this role in 2014. Dhruv’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in Chicago. With a high CEO score, Dhruv Saxena has won the Best CEOs for Women in 2023. In addition, Dhruv has garnered Best CEOs for Diversity in 2023 specifically for Diversity, making ShipBob’s CEO one of the top rated CEOs by diverse employees. ShipBob’s CEO is highly regarded especially by African American/Black employees, employees with Entry Level experience, and employees identified with Other ethnicities. However, employees in the Marketing department, employees with 1 to 3 Years experience, and employees in the Finance department have a less favorable view of the CEO and believe there is room for improvement. Compared to ShipBob’s competitors, Dhruv Saxena ranks right above Deliv CEO Daphne Carmeli. Under Saxena’s leadership, ShipBob employee respondents are most happy about their Compensation and the company’s Environment. Office Culture and Work Culture are two areas, according to respondents, where ShipBob could stand to see real improvement.

ShipBob Leadership

The ShipBob Executive Team is rated an “A+” and led by CEO Dhruv Saxena, CFO David Pickel, and Chief Marketing Officer Casey Armstrong

  • Dhruv Saxena  CEO / President

    Dhruv Saxena CEO / President

    Dhruv Saxena serves as the CEO / President of ShipBob.

  • David Pickel CFO

    David Pickel serves as the CFO of ShipBob, Inc.. David started at ShipBob, Inc. in Aug of 2017. David currently resides... read more

  • Casey Armstrong Chief Marketing Officer

    Casey Armstrong serves as the Chief Marketing Officer of ShipBob, Inc.. Casey started at ShipBob, Inc. in August of... read more

  • Paul Rosen Chief Revenue Officer

    Paul Rosen serves as the Chief Revenue Officer of ShipBob, Inc.. Paul started at ShipBob, Inc. in September of 2018.... read more

ShipBob Salaries

How much does ShipBob pay?

How much do people at ShipBob get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at ShipBob is $98,362, or $47 per hour, while the estimated median salary is $100,689, or $48 per hour.

At ShipBob, the highest paid job is a Corporate Counsel at $187,312 annually and the lowest is a CS Rep at $44,315 annually. Average ShipBob salaries by department include: Product at $127,678, Engineering at $121,960, Sales at $219,727, and Legal at $133,633. Half of ShipBob salaries are above $100,689.

239 employees at ShipBob rank their Compensation in the Top 5% of similar sized companies in the US (based on 710 ratings) while 234 employees at ShipBob rank their Perks And Benefits in the Top 5% of similar sized companies in the US (based on 234 ratings).

Salaries contributed from ShipBob employees include job titles like Jr Developer and Account Manager. Comparably data has a total of 3 salary records from ShipBob employees.

Last updated months ago.

1st Percentile
$63k
$63k1st Percentile
17th Percentile
$82k
$82k17th Percentile
33rd Percentile
$99k
$99k33rd Percentile
50th Percentile
$158k
$158k50th Percentile
67th Percentile
$218k
$218k67th Percentile
83rd Percentile
$279k
$279k83rd Percentile
100th Percentile
$281k
$281k100th Percentile
$98,362*
Average Compensation
$100,689*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

ShipBob Salaries by City

ShipBob Salaries by Department

Explore ShipBob Salaries

Diversity & Inclusion at ShipBob

Diverse employees at ShipBob score the company 92/100 across various culture categories, placing ShipBob in the Top 5% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at ShipBob across various culture dimensions.

Ranked Culture the Highest

Women 96/100
Department - HR
Men 95/100
Department - Finance
Diverse Employees 96/100
Department - HR

Ranked Culture the Lowest

Women 86/100
Department - Marketing
Men 85/100
Department - IT
Diverse Employees 88/100
Department - IT

ShipBob Perks & Benefits

Quarterly Wellness Days & Meeting-Less Fridays

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Performance Bonus

Office Perks

  • Work From Home Policy

ShipBob PTO

ShipBob PTO policy is a critical component of the benefits package offered to employees.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

ShipBob Careers

ShipBob Jobs

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H1B Visa

In 2019, ShipBob applied for 7 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

ShipBob has a total of 1200 employees

7
Total Applied
  • 100% Granted (7 out of 7)
  • 0% Denied ( out of 7)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 7)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 7)

This data was calculated using publicly sourced data from OFLC Performance Data

Let ShipBob Know You Want To Work There

Overview of Candidates Interested in ShipBob on Comparably

Candidates By Department

All Industries
50%
Business Development
50%

Candidates By Location

Phoenix
50%
Other
50%

Frequently Asked Questions regarding ShipBob

What is ShipBob address?

ShipBob location is at 120 North Racine, Suite 100

Who is the CEO of ShipBob?

ShipBob CEO is Dhruv Saxena, their score by employees is 95

What is ShipBob eNPS?

The eNPS for ShipBob is 67

What is the salary for Jr Product Manager in ShipBob?

Jr Product Manager average salary in the US is 87k

What are the salaries in the HR in ShipBob?

The average salaries for HR in ShipBob is 111k

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