Shoe Carnival Employee Reviews | Comparably
"Shoe Carnival offers an assortment of dress, casual and athletic footwear for men, women and children." read more
EMPLOYEE
PARTICIPANTS
212
TOTAL
RATINGS
1748

Shoe Carnival Employee Reviews

Out of 142 Shoe Carnival employee reviews, 71% were positive. The remaining 29% were constructive reviews with the goal of helping Shoe Carnival improve their work culture. The Sales team, with 64% positive reviews, reports the best experience at Shoe Carnival compared to all other departments at the company.

What do you like best about the leadership team?

Leadership Reviews

Forward thinking, solid vision and business plan

Nothing there not leadership just bossing around

Pertaining to my Regional I'm happy with his commitment and communication to his team.

Communication is good and training is thorough.

everyone is nice and fun

Review from Sales Dept

What does the leadership team need to get better at?

Leadership Reviews

The leadership needs to be improved because managers get mad and cut your hours and they are not understanding and talk to you as if you were less than human.

Transparency. Also, Certain people's decisions go unchallenged because of fear of retaliation.

Review from Sales Dept

Communication and teamwork would help managers and sales associates have a better working relationship.

Communication,Sales tactics,Increase Salary, Customer service.

Helping associates when needed, creating a more welcoming environment

What is the best part about your compensation package?

Compensation Reviews

DENTAL COVERAGE IS AMAZING COVERED ALOT OF WHAT I NEEDED TO GET TAKEN CARE OF IN ORDER TO GET MY SMILE AND MY CONFIDENCE BACK and WITH THAT IM FOREVER AND UTTERLY GRATEFUL.THANK YOU.?

Pay is good for my area.

best is definitely the employee discount

The Quaterly Bonus Program is great!

Affordable insurance for fulltime associates

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

I get paid lower then a majority of states minimum

Get paid less then the managers even tho they make everyone do more then them. I have 0 bennefits, 0 time off, and you cant just call in a sick day without them asking 100 questions. Always calling me in on days offs. Seem to always have trouble with schequal and always having to change.

Im working full time hours as a part time employee

No holiday pay. I also accompanied managers during the government shutdown, being the only employee other than the managers helping with boxing and shipping out shoes and received no extra bonus while they did, while also making a fraction of what they do, And also not receiving covid pay while sick

I feel undervalued because I am doing things above my job description that I am not getting paid extra for.

Review from Sales Dept

What are some of the best things about your team?

Team Reviews

We work together look out for each other overall great team

Engaging and energetic... passionate, focused, and genuine

Ny team is very tenured which creates a family type environment

Review from Sales Dept

My fellow associated are great

We work together well. Most listen and try to learn.

What do your coworkers need to improve and how could you work together better?

Team Reviews

They need bias training and learn how to talk to people

We need to face problems head-on rather than complaining about others

Communication is key to an effective team.

Management can have courses on diffusing situations as well as taking responsibility for her actions.

Coworkers need to improve attitude at work. No place for gossip!

Review from Sales Dept

What is most positive about the culture and environment at your company?

Environment Reviews

WORK WITH GOOD AND NICE PEOPLE THAT VALUE THEIR JOB AND HAVE GOOD WORK ETHIC

Associate recognition and chance of advancement

Coworkers and some of the managers

it's just a light-hearted vibe

The most positive about the culture and environment is your ability to recruit and promote from within. You have the luxury of cultivating your team.

What needs to change to make the company culture better?

Environment Reviews

explain to the managers what is and isn't okay to say to their employees. one manager asked a hispanic employee who speaks spanish with customers due to language barriers in the store if they could "even read english,"

Management in store 0083... the GM and DM are bestfriends so its alot of failures being over looked including the proper training of the team. Also PAY and holding everyone accountable not just those that can see thru to games and contradictions.

I like the business itself

Stop pushing Shoe perks so much! Management pressure employees to much about it!

Review from Sales Dept

Better pay for the associates and managers. We lose so so many great people because other companies pay much more than we do.

Review from Sales Dept

What did you like most about the interview process?

Interviews Reviews

WILLING TO GIVE ME THE OPPORTUNITY TO WORK FOR THE COMPANY and I HAVE WORKED HARD AND TRIED MY BET TO EXCEL EVERYDAY WITH THIS COMPANY AND HOPE TO CONTINUE TO GROW WITH SHOE CARNIVAL TWO YEAR ANNIVERSARY IN MAY and HOPEFULLY MANY MORE YEARS TO COME

It is just a normal process

Both in person and virtual options are avalaible

Review from Sales Dept

This interview was one of the most laid-back ones I've experienced. Nothing felt scripted, but more like a general day-to-day conversation you have with somebody.

very relaxed, i didnt feel anxious at all and the interviewer was very talkative, open to any questions/concerns and made sure i knew what to expect

What would you improve about your company's interview process?

Interviews Reviews

My interview was a joke. The GM brought me in said that he would tell me about the job and if I still liked then to call him back in the morning. After the interview I told him that I was still interested and he said well call me tomorrow morning.

Review from Sales Dept

What makes you most happy at work?

Outlook Reviews

OVERALL EXPERIENCE IS GREAT I FEEL APPRECIATED BEING AN EMPLOYEE FOR SHOE CARNIVAL

People, location, size and future growth

Interacting with my customers and coworkers

Review from Sales Dept

What makes me most happy at work is interacting with friendly customers, days where associates don't complain about each other

Learning new tasks and working with people

What's going wrong and how can it be improved?

Outlook Reviews

Terrible shoes collection, like the store is 80% female sandles and we dont even sell half of them

Managers are constantly yelling at other employees in front of customers and cussing them out in front of customers

Review from Sales Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Shoe Carnival yet.
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What would you most like to see improved at your company?

Outlook Reviews

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