Shoe Carnival Employee Reviews
Out of 142 Shoe Carnival employee reviews, 71% were positive. The remaining 29% were constructive reviews with the goal of helping Shoe Carnival improve their work culture. The Sales team, with 64% positive reviews, reports the best experience at Shoe Carnival compared to all other departments at the company.
What does the leadership team need to get better at?
The leadership needs to be improved because managers get mad and cut your hours and they are not understanding and talk to you as if you were less than human.
Transparency. Also, Certain people's decisions go unchallenged because of fear of retaliation.
Review from Sales Dept
Communication and teamwork would help managers and sales associates have a better working relationship.
Communication,Sales tactics,Increase Salary, Customer service.
Helping associates when needed, creating a more welcoming environment
Why do you feel undervalued and what would make you feel better about your compensation?
I get paid lower then a majority of states minimum
Get paid less then the managers even tho they make everyone do more then them. I have 0 bennefits, 0 time off, and you cant just call in a sick day without them asking 100 questions. Always calling me in on days offs. Seem to always have trouble with schequal and always having to change.
Im working full time hours as a part time employee
No holiday pay. I also accompanied managers during the government shutdown, being the only employee other than the managers helping with boxing and shipping out shoes and received no extra bonus while they did, while also making a fraction of what they do, And also not receiving covid pay while sick
I feel undervalued because I am doing things above my job description that I am not getting paid extra for.
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
They need bias training and learn how to talk to people
We need to face problems head-on rather than complaining about others
Communication is key to an effective team.
Management can have courses on diffusing situations as well as taking responsibility for her actions.
Coworkers need to improve attitude at work. No place for gossip!
Review from Sales Dept
What needs to change to make the company culture better?
explain to the managers what is and isn't okay to say to their employees. one manager asked a hispanic employee who speaks spanish with customers due to language barriers in the store if they could "even read english,"
Management in store 0083... the GM and DM are bestfriends so its alot of failures being over looked including the proper training of the team. Also PAY and holding everyone accountable not just those that can see thru to games and contradictions.
I like the business itself
Stop pushing Shoe perks so much! Management pressure employees to much about it!
Review from Sales Dept
Better pay for the associates and managers. We lose so so many great people because other companies pay much more than we do.
Review from Sales Dept
What would you improve about your company's interview process?
My interview was a joke. The GM brought me in said that he would tell me about the job and if I still liked then to call him back in the morning. After the interview I told him that I was still interested and he said well call me tomorrow morning.
Review from Sales Dept
What's going wrong and how can it be improved?
Terrible shoes collection, like the store is 80% female sandles and we dont even sell half of them
Managers are constantly yelling at other employees in front of customers and cussing them out in front of customers
Review from Sales Dept
What would you most like to see improved at your company?
There aren't any Outlook reviews of Shoe Carnival yet.
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