Slack FAQs

If you'd prefer to format your messages with markup instead of automatic formatting on your desktop, you can adjust your preference at any time.

Note:To learn more about using Slack's automatic formatting for your messages, visit Format your messages.

Set your formatting preference on desktop

From your desktop, click your workspace name in the top left.

Select Preferences from the menu.

SelectAdvanced on the left side.

UnderInput Options, check the box next to Format messages with markup.

What to expect

If you choose to format messages with markup, there are some limitations to keep in mind:

When you copy and paste formatted messages, theyll appear in plain text.

To format bulleted lists on Mac, pressOption8for each bullet you want to add. Its not currently possible to format bulleted lists by typing an asterisk (*) on Slack for Mac, Windows, or Linux.

To format numbered lists, type each number you want to add, followed by a period. Its not currently possible to automatically format numbered lists.

Wedon'tcurrently offer keyboard shortcuts to format your messages when the markup preference is enabled.

You won't see the formatting toolbar in the message input field.

Tip: If you're not seeing the option to format your messages with markup in your preferences, try reloading Slack by pressing R (Mac) or CtrlR (Windows/Linux).

Add files to Slack and share them with your teammates to help you collaborate. You can choose and upload files to Slack from your device or your preferred file management app. Uploaded files are stored, searchable, and shareable across your workspace.

How files work in Slack

Share files across your workspace or externally

Comment on files by using threads

Play audio and video files inline within your workspace

Note:Files added to Slack may not exceed 1GB in size. Please note that imagescannot be edited in Slack.

Add a file from your device

Desktop

iOS

Android

Drag and drop up to 10 files into Slack, or click thepaper clip iconnext to the message field.

Add a message about the file(s) if you'd like.

To change a file's name, click Edit below the file name.

BelowShare with,choose where to share the file. To share a file later, or to keep it private, uncheck the box next toShare with.

Click Upload when you're ready.

Slack will include a preview of the file as part of your message to the channel or direct message.If it's an image file, the preview will display inline as long as it's smaller than 11,000 pixels on the longest side, or less than 45 million pixels total.

Note:Microsoft Office files that are larger than 50 MB will not display a preview.

Anyone in the conversation can click the file to open it. To see more options, hover over the file:

Download a copy to your computer Share the file without replies (if any) More actions, like star file or create external link

Tip:You can also upload a file by holding the Shift key as you drop it into Slack, or by pasting an image directly into the message field.

Tap the message field.

Tap the file with clip icon to upload a file or the image gallery icon to upload up to four photos. You can choose photos from your phone or take new ones.

Add a message if youd like.

Tap Send.

Slack will include a preview of the file as part of your message to the channel or direct message.If it's an image file, the preview will display inline as long as it's smaller than 11,000 pixels on the longest side, or less than 45 million pixels total.

Anyone in the conversation can tap the file to open it and can select from these options:

Start or reply to the file thread Star the file Share the file without replies (if any) More actions, like Save Image or Copy Link

Note: Looking to add a file to a thread ? Tap the thread to open it, tap the blue arrow, then tap the file with clip icon.

Tap the file with clip iconin the input bar to bring up your available files.

To upload a file, tap the Share OneDrive files in Slack files icon,or tap the image gallery icon to upload up to four photos. You can choose photos from your deviceor take a new one by tapping the camera icon.

Tap on the file to give it a title and add a message if youd like.

Tap the paper planeicon in the input bar.

Slack will include a preview of the file as part of your message to the channel or direct message.The image will display inline unless it's larger than 11,000 pixels on the longest side or over 45 million pixels total.

Anyone in the conversation can tap the file to open and find more options:

Start or reply to the file thread Star the file Share the file without replies (if any) More actions, like Save Image or Copy Link

Add files from Box, Dropbox, Google Drive, orOneDrive

You can also share files from a file management tool. To get started with one of these apps, visit an article below:

ShareBox files in Slack

ShareDropbox files in Slack

ShareGoogle Drive files in Slack

Once one of these apps is installed on your workspace, you can add files by clicking the paper clip icon or by pasting links into your message.

Message formatting helps add detail and clarity to communication in Slack. When you format your messages with Slack's automatic formatting, youll see exactly what they look like before you send them, and you can even add multiple formatting options to the same selection of text.

Note: If you'd prefer to format your messages with markup instead of automatic formatting on desktop, visit Set your formatting preference on desktop to learn more.

Add formatting to your messages

Desktop

Mobile

On desktop, there are three ways to format your messages:

Use the formatting toolbar in the message input field

Use keyboard shortcuts to format selected text

Surround text with the symbols associated with each format

sharing links in Slack

Note: To display or hide the formatting toolbar, click the text iconin the bottom-right corner of the message input field.

Bold

Select text, then click the bold icon in the formatting toolbar

Select text, then press B on Mac or CtrlB on Windows/Linux

Surround your text with asterisks: *your text*

Italic

Select text, then click the italic icon in the formatting toolbar

Select text, then press I on Mac orCtrlI on Windows/Linux

Surround your text with underscores: _your text_

Strikethrough

Select text, then click the strikethrough icon in the formatting toolbar

Select text, then press ShiftX on Mac orCtrlShiftX on Windows/Linux

Surround your text with tildes: ~your text~

Inline code

One word or one line:

Select text, then click the code iconin the formatting toolbar

Select text, then press ShiftC on Mac orCtrlShiftC on Windows/Linux

Surround your text with backtick symbols (`): `Formatone word or one line`

Blocks of text:

Select text, then click the code block iconin the formatting toolbar

Select text, then press OptionShiftC on Mac orCtrlAltShiftC on Windows/Linux

Begin your text with triple backticks (```):```Formatblocks of text

Note:Otherformatting, like bold or italic text, will not display in code block. For enhanced code sharing, we suggest creating a snippet.

Blockquote

Select text, then click the blockquote iconin the formatting toolbar

Select text, then pressShift9on Mac or CtrlShift9 on Windows/Linux

Begin your text with angled brackets (>): >Quote one or multiple sentences

PressShiftEnter to create a new pre-formatted line

Lists

Ordered list:

Select text, then click the ordered list iconin the formatting toolbar

Select text, then pressShift7on Mac or CtrlShift7 on Windows/Linux

Begin your message with 1, followed by a period (1.) and press Space

PressShiftEnter to create a new pre-formatted line

Bulleted list:

Select text, then click the bulleted list iconin the formatting toolbar

Select text, then press Shift8on Mac or CtrlShift8 on Windows/Linux

Begin your message with a bullet ()by typingan asterisk (*)

PressShiftEnter to create a new pre-formatted line

Note: The following formatting options work as described when using full-width (JP) input mode. When using half-width (EN) input mode, you'll need to add spaces before and after the formatting symbols.

Tip: When you copy and paste formatted messages into Slack, the formatting is retained. To quickly apply new formatting, pressShiftF (Mac) or CtrlShiftF (Windows/Linux). To undo formatting, press Z or CtrlZ.

On mobile, there are two ways to format your messages:

Use the formatting toolbar in the message input box

Surround text with the symbols associated with certain formats

Note: To display the formatting toolbar, tap the text icon at the bottom of the message input box. To hide it, tap the icon on iOS or the icon on Android.

Bold

Select text, then tap the bold icon in the formatting toolbar

Surround your text with asterisks: *your text*

Italic

Select text, then tap the italic icon in the formatting toolbar

Surround your text with underscores: _your text_

Strikethrough

Select text, then tap the strikethrough icon in the formatting toolbar

Surround your text with tildes: ~your text~

Inline code

One word or one line:

Select text, then tap the code iconin the formatting toolbar

Surround your text with backtick symbols (`): `Formatone word or one line`

Blocks of text:

Select text, then tap the code block iconin the formatting toolbar

Blockquote

Select text, then tap the blockquote iconin the formatting toolbar

Lists

Ordered list:

Select text, then tap the ordered list iconin the formatting toolbar

Bulleted list:

Select text, then tap the bulleted list iconin the formatting toolbar

Note: The following formatting options work as described when using full-width (JP) input mode. When using half-width (EN) input mode, you'll need to add spaces before and after the formatting symbols.

Note:To include a URL, paste it into the message input field its not currently possible to create hyperlinks in messages. Learn more about .

For an added layer of security, you can require your members and guests to use two-factor authentication (2FA) when they sign in to Slack.

How 2FA works

Members and guests will get a verification code sent to their mobile device.

To sign in, they'll enter their verification code along with their password.

Members and guests will need access to their mobile device each time they sign in.

Note:If you're using single sign-on (SSO), mandatory 2FA should be set up through your identity provider.

Turn on mandatory 2FA

Free, Standard, and Plus plans

Enterprise Grid plan

Workspace Owners and Admins can make 2FA mandatory for members of their workspace:

From your desktop, click your workspace name in the top left. Guests

Select Administration, then Workspacesettingsfrom the menu.

Click Authentication.

Next toWorkspace-widetwo-factor authentication, click Expand.

Click Activate two-factor authentication for my workspace, then enter your password.

Customize the Slackbot message for your members, if you'd like.

Click Activate two-factor authentication. Members will get an email and Slackbot message to help them get set up.Members who don't set up 2FA within 24 hours will be signed out of Slack and prompted to set up 2FA before they can sign in again. New members will be required to set up 2FA before creating an account and signing in to Slack.

Org Owners and Admins can make 2FA mandatory for any workspaces in their Enterprise Grid org:

From your desktop, click your workspace name in the top left.

Select Administration from the menu, then Organization settings.

SelectSecurityfrom the left sidebar, then click Security Settings.

Click Turn on Mandatory 2FA.

Customize the Slackbot message for your members, if you'd like.

Click Turn on Mandatory 2FA.Members will get an email and a Slackbot message to help them to get set up.Members who don't set up 2FA within 24 hours will be signed out of Slack and prompted to set up 2FA before they can sign in again.New members will be required to set up 2FA before signing in to Slack.

Manage mandatory2FA

Free, Standard, and Plus plans

Enterprise Grid plan

See who has 2FA turned on

Workspace Owners and Admins can see which members have 2FA set up:

From your desktop, click your workspace name in the top left.

Select Administration, then Manage members from the menu.

On the Members page, select Filters in the top right.

Below Authentication, check the box next to Two-factor (2FA).

Troubleshoot locked-out members

If a member gets locked out, Workspace Owners and Admins can temporarily turn off 2FA for that person. On their next sign-in attempt, they'll be prompted to set up 2FA again. Here's how to turn off 2FA for a member:

From your desktop, click your workspace name in the top left.

Select Administration, then Manage members from the menu.

Click the three dots icon to the right of the member's name.

Choose Disable 2FA.

Note: Only the Workspace Primary Ownercan turn off 2FA for Workspace Owners. Likewise, only Workspace Owners can turn off 2FA for Workspace Admins.

See who has 2FA turned on

Workspace Owners and Admins of workspaces in an Enterprise Grid org can see which of their members have 2FA set up:

From your desktop, click your workspace name in the top left.

Select Administration, then Manage members from the menu.

On the Members page, select Filters in the top right.

Below Authentication, check the box next to Two-factor (2FA).

Note:You can't see which members have 2FA enabled from your organizations Admin Dashboard at this time.

Troubleshoot locked-out members

If a member gets locked out, Org Owners and Admins can temporarily turn off 2FA for that person. On their next sign-in attempt, they'll be prompted to set up 2FA again. Here's how to turn off 2FA for a member:

From your desktop, click your workspace name in the top left.

Select Administration, then Manage members from the menu.

Click the three dots icon to the right of the member's name.

Choose Disable 2FA.

Use 2FA with single sign-on

Standard and Plus plans

Enterprise Grid plan

Workspace Owners and Admins can set up 2FA alongside SAML single sign-on (SSO). To do so, make sure to set up 2FA with your identity provider. If you're using Google authentication with Slack, set up two-step verification with Google.

What to expect

Workspace Owners must set up 2FA for themselves to keep their backup password secure.

Guests must set up 2FA if they are not required to use SSO.

On workspaces where SSO is optional, members can use SSO or their email address and password to sign in to Slack. These members will also be notified when workspace-wide 2FA is turned on.

2FA in Slack will be turned off when a member connects, or binds, their SSO account.

In an Enterprise Grid org, Workspace Owners and Admins can set up 2FA alongside SAML single sign-on. To do so, make sure to set up 2FA with your identity provider. If you're using Google authentication with Slack, set up two-step verification with Google.

What to expect

Workspace Owners must set up 2FA for themselves to keep their backup password secure.

must set up 2FA if they are not required to use SSO.

Who can use this feature?

WorkspaceOwners/Adminsand Org Owners/Adminscan enable

Free, Standard, Plus,and Enterprise Grid plans

As a member of a Slack Enterprise Grid organization, it's easy to discover and join other workspaces that are central to your work.

Not on the Enterprise Grid plan?Youwon'thave the option to discover or join new workspaces without an invitation. See Join a Slack workspace to learn more.

Join a workspace

From your desktop, click your workspace name in the top left. Manage workspace discovery and access

ClickFind more workspaces.

ClickView Details on any workspace in the list. You can also search for teammates to view their workspaces and find the right one for you.

To join an open workspace, clickJoin and Open. Or if a workspace requires approval first, clickRequest to Join.

Note:Workspace Owners can control how members find and join their workspaces. Read formore.

Leave a workspace

No longer need access to a workspace in your org? No problem! As long as it's not a default workspace, you can leave it. This also removes the workspace's icon from your Slack app.

Desktop app

Web browser

Mobile

From your desktop, click your workspace name in the top left.

ClickLeave this workspace.

From your desktop, click your workspace name in the top left.

ClickLeave this workspace.

Its not possible to leave a workspace in your org from a mobile device. However, if you leave a workspace from the desktop app or a web browser, itll be removed from your mobile app too.

Note: If you don't see the menu option to leave, you're in a default workspace. You'll need to contact a Workspace Owner or Admin for help.

Note: Any workspace you were added to via an identity provider (IDP) group is treated as a default workspace. An Org Owner or Admin will need to remove you from the IDP group before you can leave.

Who can use this feature?

All members of an organizationexcept guests

Available on theEnterprise Grid plan

Welcome back to Slack! There are two ways to sign in once you've joined a workspace :

Directly from the web browser sign-in pageYoull need your Slack URL, email address, and password.

Using the workspace finder tool Youll just need your email address.

Having trouble signing in? Get help below.

Sign in to your workspace

Desktop app

Browser

iOS

Android

Note:After you initiate signing in from the desktop app, you'll be directed to your browser to finish logging in.

Sign in

Open the Slack desktop app and click Sign In.

From your browser, enter your Slack URL, then clickContinue.

Enter your email and password, then selectSign in. Orauthenticate using your company's single sign-on (SSO) provider.

When prompted, clickOpen Slack to return to the desktop app.

Find your workspace

Forgot which email address you used to sign up for Slack or don't know your Slack URL? Use the workspace finder tool to get the info you need and sign in:

From your browser, visit the Find your Slack workspace page.

Enter your email address and clickConfirm. We'll send you an email with a list of workspaces you've joined using that email address.

Open the email and clickConfirm Email Address to see your list of workspaces and their Slack URLs.

ClickLaunch next to a workspace to sign in.If you're a member of an Enterprise Grid org, click Sign In.

Sign in

From your browser, visit https://slack.com/signin.

Enter your Slack URL, then clickContinue.

Enter your email address and password.

ClickSign in.

Find your workspace

Forgot which email address you used to sign up for Slack or don't know your Slack URL? Use the workspace finder tool to get the info you need and sign in:

From your browser, visit the Find your Slack workspace page.

Enter your email address and click Confirm. We'll send you an email with a list of workspaces you've joined using that email address.

Open the email and click Confirm Email Address to see your list of workspaces and their Slack URLs.

ClickLaunch next to a workspace to sign in. If you're a member of an Enterprise Grid org, click Sign In.

Get a magic link

Open the Slack app, then tapSign in.

TapEmail me a magic link.

Enter your email address and tapNext. Then, tapOpen Email App.

Open the email from Slack and tapConfirm Email Address.

TapNext to sign in.If single sign-on (SSO) is required for your workspace or org, authenticate with your company's SSO provider to finish logging in.

Sign in manually

Open the Slack app, then tapSign in.

TapI'll sign in manually.

Enter your Slack URL, email address, and password to sign in.

If you don't have an account yet, you'll see workspaces you're eligible to join. ClickJoin workspace to create an account and sign in.

Get a magic link

Open the Slack app, then tapSign In.

TapEmail me a magic link.

Enter your email address, then tapOpen email app.

Open the email from Slack and tapConfirm Email Address.

TapNext to sign in. If single sign-on (SSO) is required for your workspace or org, authenticate with your company's SSO provider to finish logging in.

Sign in manually

Open the Slack app, then tapSign In.

TapI'll sign in manually.

Enter your Slack URL, email address, and password to sign in.

If you don't have an account yet, you'll see workspaces you're eligible to join. ClickJoin workspace to create an account and sign in.

Tip: If your workspace or org requires two-factor authentication (2FA), you'll need a 6-digit authentication code on hand when signing in.

Sign in to multiple workspaces

Desktop app

Browser

iOS

Android

From your desktop, click the plus icon on the left-hand side of the app. Youll see it below the workspaces youre signed in to and to the left of your channel list.

When your browser opens, enter your Slack URL, then click Continue. If youre already signed in on the browser, youll be signed in automatically on the desktop app.

If not signed in on the browser, enter your email address and password, then click Sign in. Or authenticate using your companys single sign-on (SSO) provider.

Note: If youre only signed in to one workspace, for the first step, click on your workspace name in the top left and select Sign in to another workspace.

Using Slack on the web, you can open each workspace in a separate browser tab just enter your Slack URLin your browser's address bar to sign in. You'll receive desktop notifications for all workspaces simultaneously.

If you prefer to use a single browser tab, click your workspace name in the top left and selectSign in to another workspace. You'll be able to switch between workspaces from this menu.

Swipe right or tap the workspace icon to open the channel list.

Tap theSlack iconuntil you reach your list of workspaces.

TapAdd workspacesto sign in to another workspace.

Tap the email youd like to use. You'll see a list of workspaces with accounts linked to that email, as well as any other workspaces youre able to join.

If youdon'tsee the email you want to use, tapConfirm another email addressand enter your email address.

On the same mobile device, check your email and clickConfirm Email Addressto return to the Slack app.

Swipe right or tap the workspace icon to open the channel list.

Tap theWorkspacesMenu.

Tap theAdd workspacebutton to sign in to another workspace.

Unless you sign out of a workspace or org, your workspace icons will remain on the left-hand side of the app, so you can switch between them easily.

Resolve problems signing in to Slack

Were sorry youre having a hard time signing in to your workspace.

Forgot your password?

Visit the sign-in page and enter your workspace URL.

Click the Forgot password? link and enter your email address. You should receive a reset link right away.

Not receiving emails?

Double-check your email address. If you have different addresses for personal and work email, make sure youre using the right one.

Check your Spam folder and talk to your IT team. If emails from Slackaren'tgetting delivered to your inbox or Spam folder, or links in our emails are expiring, ask IT to whitelist [email protected] and [email protected].

2FA not working?

Review the troubleshooting steps in Set up two-factor authentication.

Note: You may need to ask a Workspace Owner or Admin to temporarily disable 2FA for your account so you can sign in.

Still having trouble? Let our Support team know and well get back to you soon.

Accessing the right information in Slack is key to working smarter, faster, and more productively. Search your teams conversation history in Slack to find the relevant messages, files, channels, and people you need to get work done.

How to search in Slack

Start a search to find relevant messages, files, channels, and people.

Add search modifiers to locate something specific.

Use filters to narrow your search results.

Start a search

Desktop

iOS

Android

Click the search field in the top right to open the search window, or use theG (Mac) or CtrlG (Windows/Linux) keyboard shortcut.

Type what youre looking for into the search field, and add modifiers if youd like. Slack will suggest relevant channels, files, and recent searches.

Click a suggested option in the list to open it in Slack, or pressEnter to view your search results.

Tap the magnifying glass icon in the top right.

Type your search terms.

Tap Messages or Files. (You can toggle between these options afteryou'verun your search too).

Youll see suggestions on how to format your search terms and narrow your results. Select any recommendations youd like.

Tap Search.

Tap the magnifying glass icon in the top right.

Type your search terms.

Tap Messages or Files. (You can toggle between these options afteryou'verun your search too).

Youll see suggestions on how to format your search terms and narrow your results. Select any recommendations youd like.

Tap the magnifying glass icon onyour device's keyboard to run your search.

Tip:Start a search from the message field using the /s slash command on desktop.

Add search modifiers

Search modifiers help narrow the scope of what youre looking for in Slack so you can find information faster. Use a single modifier, or combine modifiers together. If youre not sure which modifiers to use, you can filter your search results later.

Search modifiers

Description

Modifiers

Examples

Search for info shared by someone

from:@display name

from:@sara

Search a specific conversation

in:channel name in:@display name

in:#team-marketing in:@sara

Search for direct messages sent to you

to:@my display name

to:@anna

Search a date or time frame*

before:date after:date on:date during:monthor year

before:4/8/2019 after:4-8-2019 on:4/8/2019 during:april

Search for a specific emoji reaction

has::emoji-code:

has::white_check_mark:

Search for something that's pinned, starred, or has a link

has:pin has:star has:link

*Tip:To search for specific dates, use MM/DD/YYYY or MM-DD-YYYY formatting in the U.S., or use YYYY/MM/DD or YYYY-MM-DD if youre outside the U.S. You can also use these keywords: yesterday, today, week, month, or year.

Filter your search results

To help you search in Slack, filter your results to find exactly what you need. Keep in mind that the desktop app offers more filtering options than our mobile apps.

Desktop

iOS

Android

When you search in Slack, the results are divided into four tabs: messages, files, channels, and people. You can choose to sort the results in each tab by relevance or by date. Click the downward caret icon to toggle between these two options.

customize which profile fields are available as search filters

Messages

See all messages in Slack that fit your search criteria.

When you hover over a result, click View in channel to jump to the original message, or click the link icon to copy a link to the message.

Use the options in the right column to filter by people, channels and direct messages, date, and more.

Files

Search will scan all files you have access to in your workspace and youll see results that match either a files title or content. Click a file to open it, or hover over it for additional options.

Click the download icon to save it to your desktop.

Clickthe arrow icon to share it with a channel or person.

Click the More actions icon to view the file in Slack, copy the file's link, star it, or open the original.

Use the options in the right column to filter people, channels and direct messages, dates, and more.

Channels

Search for channels by name, description, or topics of conversation.

Click a result to open the channel in Slack.

Hover over a result tojoin a channel youre not a member of, or leave a channelyou'vealready joined.

Use the options in the right column to filter by channel type and more.

People

Search for people you work with by name, title, profile information, email address, and the things they discuss. Slack will only search public channels and your direct messages to find people relevant to your search terms. Keep in mind that Workspace Owners and Admins can .

When you hover over a result, click Message to send someone a direct message, or click View Profile.

Use the options in the right column to filter by account type and other profile fields.

Toggle between Messages and Files to browse results of either type.

To narrow your search, swipe down to select from a list of additional modifiers.

Toggle between Messages and Files to browse results of either type.

Tap the back button to apply a different search modifier.

Note: When you search in Slack, youll see a list of results that match your search terms and any close matches. For example, if you search for report, you may get results that include reports or reporting.

Additional search tips

Use quotation marks to only see results for a specific word or phrase (e.g., "reports")

Add an asteriskto a partial word to see results that begin with those specific letters (e.g., rep* may show results for reply or report)

Add a dash in front of a specific word to see search results without that word (e.g.,July and August-reportwill show results for July and August that do not contain the word report)

Fuzzy search isn't supported, so misspelled words won't return the correctly spelled alternative.

If you click away from your current search on, useG (Mac) or CtrlG (Windows/Linux) on desktop to reopen your results from the last five minutes.

When you scroll back in a channel far enough, Slack will provide a tip for how to search for results within that channel.

Posts let you create, edit, and share fully-formatted documents directly in Slack. Theyre a great way to share and collaborate on long-form content like project plans or meeting notes.

Unlike sending a message in channel, a post offers additional formatting options and allows you to collaborate with other members.

Create a post

To create a new post, follow these steps:

From your desktop, click the paper clip iconnext to the message field.

Select Postfrom the menu.

Enter a title and begin typing. Your work will be saved automatically.

You can see a list of posts you've created at any time. Here's how:

Click theMore items icon in the top-right corner.

Select Files.

Note: You can view posts on Slacks mobile apps, but youll need to use Slack on desktop to create and edit them.

Share a post

Share your post to allow others to view and edit it.

Open your post by clicking the Edit in new window icon.

Click theSharebutton.

UnderShare in, search for a channel or person to share your post with.

Check the box next to Let others edit this Post.

Copy a link to your post to share it at a later time.

Open your post.

In the top right, click theMore options icon.

Click Copy link.

Edit a post

Before editing a post, youll have to first share it somewhere in Slack. This can be done in any channel or direct message (DM), including in a DM with yourself or Slackbot. Once shared, follow these steps:

Open the post and click Edit.

Make your changes.

Once youre finished, click Done Editing.

With shared editing turned on, you and other members can take turns editing a post. If someone is editing, youll see their profile photo on the post and the Edit button will be unavailable.

How shared editing works

When a post is shared in a channel, any member of that channel will be able to edit to it. A post shared in a private channel or direct message can only be edited by the members in those channels or messages.

Manage shared editing

Open your post.

In the top right, click theShare button.

Check or uncheck the box next toLet others edit this post.

ClickShare to save.

Formatting options

In a post, a menu with formatting options will appear when you highlight a portion of text.

Tip: Use keyboard shortcuts to format your post. Press/ on Mac or Ctrl/ on Windows/Linux for a full list of shortcuts.

Add images to your post

It's not possible to attach or upload an image to a post, but there are two ways to include images:

Image from the web:Simply paste the image URL in the post.

Images shared in your Slack workspace:Paste the link to the image in Slack in the post.

Here's how to get a link:

Hover over the image you'd like to use.

Click theMore options icon and chooseCopy link to file.

Paste the link in the post. If the image is public and shared, it will automatically expand in your post.

Org Owners and Admins can decide who can manage multi-workspace channels within an Enterprise Grid organization. Members with this permission can add channels to other workspaces in the org and modify who can post it them.

Set multi-workspace channel permissions

Org Owners and Admins can set permissions for multi-workspace channels.

From your desktop, click your workspace name in the top left. Get in touch with us

Click Administration, then chooseOrganization settingsfrom the menu.

ClickSettings in the left-side column, then Channel Administration.

UnderMulti-Workspace Channels, select an option belowWho can manage multi-workspace channels?

ClickSave Changes.

Note:Only an Org Owner or Admin can change a multi-workspace channel from public to private.

Choose who can post to multi-workspace channels

If you have permission to modify multi-workspace channels, you can decide who can post in them:

Open a multi-workspace channel.

Click the gear icon to open the Channel Settings menu.

Select Additional options.

Under Manage posting permissions, choose who can post in the shared channel.

Click Review, thenSet posting permissions.

Learn how to create a multi-workspace channel.

Apps and bots: Some apps and custom bots may not be available in multi-workspace channels. for more information we're happy to help!

Who can use this feature?

Org Owners andOrgAdmins

Available on theSlackEnterprise Gridplan

Looking to upgrade from the free version of Slack to a paid plan? That's great news, as you'll be one step closer to accessing more Slack features! We've outlined everything you need to know to upgrade your workspace below.

Who can upgrade a workspace, and how?

By default, any member (except for guests) can upgrade a free workspace to a paid plan, but Workspace Owners can restrict this.

Pay by credit card, or pay by self-serve invoice if your workspace meets the requirements.

Workspace Owners (or the person who upgrades a workspace) can manage payment and plan details from the Billing page.

Tip: Upgrading to a paid plan will remove message, file storage, and app limits.

Upgrade a workspace

Pay by credit card

Pay by invoice

Visit https://my.slack.com/plans to review plans and pricing details.

To select a plan, clickUpgrade Now.

Below the plan name in the top right, choose a payment schedule.

Add your company information.

Select the Pay by card tab, then enter your credit card information.

ClickReview Order, thenPurchase to confirm.

Note: You'llbe billed for the number of active users in your workspace when you upgrade. Review our Fair Billing Policy to learn more about how billing works.

Note: For self-serve invoices, we can't complete vendor or payment forms, upload invoices to portals, or make manual revisions at this time.

To pay by self-serve invoice, your workspace must be on an annual payment schedule and meet certain workspace requirements. If you're eligible to pay by invoice, follow the steps below:

Visit https://my.slack.com/plans to review plans and pricing details.

To select a plan, clickUpgrade Now.

Below the plan name in the top right, selectBilled yearly.

Add your company information.

Select thePay by invoicetab, thenenter the number of members youd like to pay for. This number must include all of your active members.

BelowAlso send a receipt to, enter additional billing contacts. You can also fill in a purchase order number if you'd like.

Click Review Order, then Purchase to finish. Payment is due within 30 days via ACH, check, or wire transfer. Slack's bank details will be listed on your invoice.

By default, Slack will retain all messages and files for the lifetime of your workspace. If youd like, you can customize retention settings and delete all messages and files after a set amount of time.For example, a10-day message retention policy will automaticallydelete any messageon your workspace that is older than 10 days.

The basics

Message and file deletion is permanent. Use care when adjusting these settings.

On the Standard and Plus plans, you can adjust retention settings for the entire workspace or for specific channels.

In an Enterprise Grid org, you can set a policy that applies to every workspace in your org.

Setting or changing a policy won't immediately delete anything this will occur the next time your policy runs, typicallyat 9 p.m. PST.

Deletions with message retention settings occur once per day on a cycle.

Retention settings will apply to all messages and files, including ones that are pinned or starred.

Slackbot will notify all Workspace Owners of changes to retention policies.

Note: If your application to use Corporate Export is approved and you've enabled the tool,custom retention settings will be reset to keep all files.

Message retention

There are four options when choosingmessage retention for channels and direct messages:

Keepeverything Slack will keep all messagesexchanged in your workspace, and logs of user's message edits and deletions, found in a data export.

Keepall messages, but don't track revisions Slack will keep all messages, but will not keep logs of what the original text was, prior to users message edits and deletions.

Delete messages and their revisions after... This setting allows you to determine a period of time after which Slack will permanently delete messages (including message edit and deletion logs) from channels and direct messages. This setting can be as short as one day.

Let workspace members override these settingsThis setting allows members to set their own retention period making it shorter or longer for private channels and direct messages. Workspace Owners will be able to adjust this for public channels, too.

Set a message retention policy

Standard and Plus plans

Enterprise Grid plan

Heres how to set a retention policy for channels and direct messages:

From your desktop, click your workspace name in the top left. contact Slack

Select Administration, then Workspace settings from the menu.

Under Settings, expandMessage Retention & Deletion.

ClickSave, thenConfirm Settings.

Remember:If members are allowed to set different retention policies for direct messages and private channels they are a part of, those policies will override the workspace-wide policy.

Note: An Org Owner must contact Slack to add or change their organization's retention policies.

Org Owners can set a message retention policy that applies to every workspace in their organization. If a policy is set, Slackbot will notify the Primary Org Owner and request approval to apply it. With a policy in place, Workspace Ownerswon'thave the option to adjust message retention for their individual workspaces.

Review org-level message retention policies:

From your desktop, sign in to your Slack Enterprise Grid, then click Manage Organization.

Under Settings, click Messages and Files.

View policies for channels and DMs under Message Retention Policies.

Set workspace-level message retention policies:

Note: With an org-level policy in place, Workspace Ownerswon'tbe able to set message retention at the workspace-level. These settings will be locked and non-adjustable.

Workspace Owners can only set a retention policy for their workspace if there's no org-level policy in place. Because files are stored at the org-level, Workspace Owners won't be able to set a file retention policy, but they can set a message retention policy in their workspace. Here's how:

From your desktop, click your workspace name in the top left.

Select Administration, then Workspace settings from the menu.

Under Settings, expand Message Retention & Deletion.

Click Save, then Confirm Settings.

Note:Members can set different retention policies for their direct messages and private channels if both the org-level and workspace-level policies are set to allow this.

Configure settings for a specific channel

You can also set a message retention policy for individual channels. Any custom retention settings will override the policy you've set in your Workspace Settings.

Note: Multi-workspace channels will always adhere to the organization retention policy. In cases where the org-level policy isn't set, the default is to keep all messages and files.

From your desktop, open the channel whose retention settings you'd like to configure.

Click the gear icon to open the Channel Settings menu.

ClickEdit message retention.

Select Use custom retention settings for this conversation.

Choose how long you'd like to save messages in this channel and clickSave.

Check the box next toYes, apply these new settings, then click the buttonApply Settings. A Slackbot message confirming these new settings will be posted in the channel the change was made for.

Tip: To set custom retention settings for a specific channel, you have to first enable the option to let members override the workspace message-retention policy.

File retention

When setting your file retention policy, there are two options to choose from:

Keep all filesSlack will keep all shared files for the lifetime of your workspace.

Keep all files, only for a set number of daysSlack willpermanently delete files ( snippets, posts, uploaded files, and those shared via apps like Dropbox or Google Drive) older than the number of days you choose.

Files shared via apps like Dropbox or Google Drive remain stored in the service they originate from. Deleting them from Slack won't impact the original files.

Set a file retention policy

Standard and Plus plans

Enterprise Grid plans

Heres how to set a retention policy for files shared in your workspace:

From your desktop, click your workspace name in the top left.

SelectAdministration from the menu.

Choose Settings & permissions.

Under Settings,expand theFileRetention & Deletionsection.

Click Save, thenConfirm Settings.

Note: An Org Owner must to add or change your organization's retention policies.

Org Owners can set custom file retention policies for the Enterprise Grid org. The Primary Org Owner will receive a Slackbot message with a request to approve or deny the new file retention policy.

With org-level policies in place, individualswon'tbe able to modify their own retention settings.

Review file retention policies:

From your desktop, sign in to your Slack Enterprise Grid, then click Manage Organization.

Under Settings, click Messages and Files.

View policy under File Retention Policies.

Note:There is no option to set channel-by-channel file retention settings at this time.

Who can use this feature?

Workspace Ownersand Org Owners

Standard, Plus, and Enterprise Grid plans

Deleting a workspace is permanent, and only the Primary Owner can do so.If you're not the Workspace Primary Owner, you won't see the option to delete your workspace, and you'll need to contact your Primary Owner for help.

Keep in mind

Before deleting,consider exporting workspace data first.

Once deleted, all the workspace's messages and files areirretrievable.

You can only delete a workspace from your desktop this action isn't available on mobile devices.

Tip:Need to change your workspace's name or URL? There's no need to delete your workspace you can change either of these from Settings & Permissions under Workspace Name & URL.

Delete a workspace

Free, Standard, and Plus plans

Enterprise Grid plan

If you're the Primary Owner, use the steps below to delete your workspace:

From your desktop, click your workspace name in the top left. About This Workspace page

Click Administration, thenWorkspace settings.

Scroll down to Delete Workspace at the bottom of the list.

Click Delete Workspace.

Check the box to confirm you want to delete the workspace.

Enter your password and click Yes, delete my workspace.

If you don't see the option to delete your workspace, identify your Primary Owner from the and ask them for help.

To remove a workspace from an Enterprise Grid org, the workspace's Primary Owner must delete it.

From your desktop, click your workspace name in the top left.

Click Administration, thenWorkspace settings.

Scroll down to Delete Workspace.

Click Delete Workspace.

Check the box to confirm you want to delete the workspace.

Enter your password and click Yes, delete my workspace.

Who can use this feature?

Only the WorkspacePrimary Owner can delete a workspace

Free, Standard, Plus, and Enterprise Gridplans

If you rely on your desktop keyboard to get around, we have shortcuts to help you navigate from one area in Slack like links, buttons, and message input fields to another. You can be just as efficient without ever touching a mouse!

Accessibility shortcuts

Here youll find a list of shortcuts to help you move from one element to another. Youll know an elementis in focus when its surrounded by an outline.

Mac

Windows/Linux

Action

Mac keyboard

Move focus to the next element*

Tab

Move focus to the previous element*

Shift Tab

Move focus frommessages in a channel or DM**

or

Move focus to the next section***

F6

Move focus to the previous section****

ShiftF6

Take action or "click" on buttons

Spacebar

Take action or "click" on links

Enter

Close windows, menus or the message field

Esc

*If using Slack in a browser, you may need to configure Tabto move focus in your OS settings first.**If using a screen reader, you may need to toggle the virtual cursor.***If using Slack in a browser, useF6.****If using Slack in a browser, useShiftF6.

Action

Windows or Linux keyboard

Move focus to the next element*

Tab

Move focus to the previous element*

Shift Tab

Move focus frommessages in a channel or DM**

or

Move focus to the next section***

F6

Move focus to the previous section****

ShiftF6

Take action or "click" on buttons

Spacebar

Take action or "click" on links

Enter

Close windows, menus or the message field

Esc

*If using Slack in a browser, you may need to configureTabto move focus in your OS settings first.**If using a screen reader, you may need to toggle the virtual cursor.***If using Slack in a browser, use CtrlF6.****If using Slack in a browser, useCtrlShiftF6.

Note: If youdon'thave a menu open or youre not typing a message, Esc marks messages as read.

Using your keyboard in Slack

With these shortcuts in hand, lets put them into practice. Heres how to accomplish a few of the most common actions in Slack for desktop:

Mac

Windows/Linux

Read messages in a channel or DM

PressF6 to move to the message window.

Pressor to navigate between individual messages. Or use any of these keys: Page up or Page down to move up or down. Home to go to the oldest message. End to go to the most recent message. Spacebar to scroll through messages. FnShift to scroll to the start of the previous day's messages. FnShift to scroll to the start of the next day's messages.

Interact withmessages in a channel or DM

PressF6 to move to the message window.

Pressorto navigate between individual messages.

When focused on a message, press Tab to scroll through links, attachments, or themessage actionsmenu.

Press Enter to make a selection.

Navigate message threads

PressF6 to move to the message window.

Pressor to choose which message you want to view.

Press to open the thread pane. Use these keys to get around: Page up or Page down to move up or down. Home to go to the oldest reply. End to go to the most recent reply.

Switch to achannel or DM

PressF6 to move to the channel list on the left.

Press Tab to navigate to the channel or DM.

Press Enter to make a selection.

Tip: You can also jump swiftly between channels and DMs with the quick switcher just press K.

Read messages in a channel or DM

PressF6 to move to the message window.

Pressor to navigate between individual messages. Or use any of these keys: Page up or Page down to move up or down. Home to go to the oldest message. End to go to the most recent message. Spacebar to scroll through messages. ShiftPage Up to scroll to the start of the prior day's messages. ShiftPage Down to scroll to the start of the next day's messages.

Interact withmessages in a channel or DM

PressF6 to move to the message window.

Pressorto navigate between individual messages.

When focused on a message, press Tab to scroll throughlinks, attachments, or themessage actionsmenu.

Press Enter to make a selection.

Navigate message threads

PressF6 to move to the message window.

Pressor to choose which message you want to view.

Press to open the thread pane. Use these keys to get around: Page up or Page down to move up or down. Home to go to the oldest reply. End to go to the most recent reply.

Switch to achannel or DM

PressF6 to move to the channel list on the left.

Press Tab to navigate to the channel or DM.

Press Enter to make a selection.

Tip: You can also jump swiftly between channels and DMs with the quick switcher just press CtrlK.

Note: Read more about all of Slack's keyboard shortcuts.

If youd like your workspace to go back to using Slacks built-in authentication, you can turn offsingle sign-on (SSO).WhenSSO is turned off, members will sign in using theiremail address and Slack password.

Note:If you never created a password for your Slack account, youll need to set one before you remove single sign-on. Follow the steps to reset your password.

Turn offSSO

From your desktop, click your workspace name in the top left.

Select Administration, then Workspace settings from the menu.

From the Authentication tab, click the orange button to Disable Google Auth or Switch to built-in authentication if youre using SAML authentication. Members will be sent an email to let them know about the change and to remind them to set a passwordif theydon'talready have one. Members who receive this email when signed in to Slack will remain logged in.

Who can use this feature?

Workspace Owners

Available on StandardandPlus plans

Sometimes it helps to talk things out. With Slack calls, you can make a voice or video call with any member of your workspace.

Tip: Are you new to Slack calls, or need a refresher? Review some of the basics to become more familiar. If you ever need extra help with Slacks call features, visit Troubleshoot Slack Calls.

Note: Slack Calls can only be used to make calls within Slack for your desktop and mobile devices. To call another person with Slack Calls, make sure you're a part of the same workspace.

Start a call

On any plan, a member can start a call with one other member via a direct message (DM). To start a call from a group DM or a channel, a workspace must be on one of our paid plans. For calls with more than two people, there can be a total of 15 participants.

Desktop

iOS

Android

From a direct message

Open a direct message.

Click the phone icon at the top right.

Your call will start right away, and the member you're calling will receive a pop-up notification. You can also click the camera iconto start avideo call and share your screen if your workspace is on a paid plan.

Note: If using Do Not Disturb, the member you're calling will see a missed call notification in a direct message.

From a channel

Open a channel and click the phone iconat the top right.

Your call will post to the channel and any member (up to 15 total) can join by clicking Join this call. You can also click the camera iconto start avideo call and share your screen if your workspace is on a paid plan. When you start a call in a channel with more than 100 members, Slack will confirm this is the action you want to perform before the call starts.

Tip:Use an @here or @channel mention to notify channel members before or after you start the call.

Tap the channel or direct message name to openthe channel or conversation info.

TapStart a call.

Tap the channel or direct message name to openthe channel or conversation info.

TapStart a call.

Note: Need a shortcut for making calls? We've got a slash commandfor that! Use /callin a DM or channel to start a call.

Share and invite others to a call

If you're a member of a workspace on a paid plan, you can share calls in channels and invite others to join them.

Desktop

iOS

Android

Inviteother members to a call

To invite a specific member to join your current call, follow these steps:

Click theinvite icon in the upper-right corner of the call window.

Start typing a member's name to filter the list.

Select a member to invite.

If you'd like to share a call in other channels, here's how:

Click the invite icon in the upper-right corner of the call window.

Click Share this call.

Click Copy link.

Post the call link to a channel.

Tap Invite.

Tap the names of the people you'd like to invite to the call.

Tap Invite again.

Tap the Add user icon.

Tap the names of the people you'd like to invite to the call.

Tap Invite again.

Join a call

Answer adirect message call

Desktop

iOS

Android

When another member calls you in a one-to-one or group DM, you'll see a pop-up call notification. Click the green phone icon to answer the call.

Tap the green phone icon to answer the call.

Tap Answer from the pop-upnotification or on the call message in the direct message.

Tap the phone icon.

Join achannel call

Desktop

iOS

Android

Click Join this call from the in-channel invitation. A call window will open where you can see who else is on the call, and who is speaking.

Tap Join this call from the channel where the call is taking place.

Tap Join this call from the channel where the call is taking place.

Slack works with many of the Microsoft tools and services you already use every day. Learn how to connect them to Slack so you have everything in one place.

Outlook email add-in

By sending emails to a Slack workspace with the Microsoft Outlook email add-in, you can bring important context out of siloed inboxes, facilitate collaboration between teammates, and make relevant information visible to all stakeholders.

For more details, visit our Microsoft Outlook add-in for Slack guide.

Outlook Calendar app

With the Outlook Calendar app for Slack, you can stay on top of your 365 Outlook Calendar right from your workspace. Automatically update your Slack status, join video calls, respond to event notifications, see when event details change, and more.

Learn more about Outlook Calendar for Slack.

OneDrive

Manage and host your files in the cloud with OneDrive. Share your OneDrive and SharePoint files in Slack to add context to your discussions in channels. Your files will still be stored in the cloud, but you can easily search for them in Slack.

Install the OneDrive app from the Slack App Directory.

Azure in Slack

Azure Active Directory

Use Azure Active Directory to manage the access and identity of your members in Slack. Connect the Azure Active Directory app for Slack to provision and manage members' accounts within the Azure portal.

Read SAML single sign-on for details.

Azure Boards

Keep track of work activity in your Azure Boards projects without leaving Slack. By linking a channel to a project, you can receive notifications when you're assigned work and create new work items directly from Slack.

Learn more about Azure Boards in the Slack App Directory.

Azure Pipelines

Azure Pipelines enables you to build code and easily share your projects with others. With the Azure Pipelines app for Slack, you can create and manage subscriptions for completed builds, releases, and pending approvals, plus get notifications for these updates in channels.

Install the Azure Pipelines app to get started.

Azure Repos

Monitor your Azure Repos repository activity in a Slack channel and get notifications whenever code is checked in or pushed. You'll also see previews of pull requests that can help keep your conversations about code on the right track.

Get the app to set up Azure Repos in Slack.

Microsoft Flow Slack templates

Microsoft Flow helps you build workflows that automate time-consuming tasks, apps, and services. Use templates to connect Slack with Microsoft products: Office 365 email, SharePoint, and more.

Explore the Slack templates to get started.

On an Enterprise Grid org, by default, only Org Owners and Org Admins can manage shared channels. They can also set related permissions for all workspaces in their org and allow others to perform these actions:

View all shared channels

Manage shared channel requests

Stop sharing channels

Set permissions for managing shared channels

Org Owners and Admins can give Workspace Owners, Workspace Admins, and other members permission to manage shared channels. To decide who can manage shared channels in your org, use the steps below:

From your desktop, click your workspace name in the top left. Disconnect all shared channels

Select Administration, then Organization settings from the menu.

Click Settings, then Channel Administration.

Next to Shared channel requests, click Edit.

Decide who can manage shared channels, then click Save Setting.

Managing shared channels

Org Owners, Org Admins, and those with permission to manage shared channels, have the ability to perform the actions below.

View all shared channels

To view all the shared channels in your org or workspace, as well as the external organizations they're shared with, use the steps below:

Org level

From your desktop, click your workspace name in the top left.

Select Administration, then Organization settingsfrom the menu to open the Admin Dashboard.

Below Organization on the left, click External sharingto view a list of your org's shared channels.

Workspace level

From your desktop, click your workspace name in the top left.

Select Administration from the menu.

Click Manage shared channels.

From the Organizations tab on the left, view a list of your workspaces shared channels and the organizations youre sharing channels with.

Manage shared channel requests

Org Owners, Org Admins, and those with permission to manage shared channels can approve or decline a shared channel request using the steps below:

From your desktop, click your workspace name in the top left.

Select Administration from the menu.

Click Manage shared channels.

Select the Pending requests tab on the left.

Choose Approve or Decline next to the channel names.

Stop sharing channels

To disconnect shared channels, there are two options:

Disconnect individual shared channels when you want continue working with another organization and preserve the other shared channels you share.

to end the connection between your organizations and stop collaboration.

Who can use this feature?

Org Ownersand Org Admins(default)

Available on theEnterprise Grid plan

Jira provides robust workflows and project tracking. If your team uses Jira, integrate one of these apps to stay up-to-date without ever leaving Slack.

Decide which app to use

Jira Cloud

Jira Server Alerts

Youre using the cloud version of Jira, you want Jira notifications in Slack, and you want a little extra. No problem! Use the Jira Cloud app to put Jira bot to work and get even more Jira magic in Slack.

Here's how it works:

Prompt Jira bot to send customizable notifications to you and your channels.

When you've connected a project to a Slack channel, Jira bot will automatically preview Jira issues in Slack when they're mentioned.

Use message actions to create new issues or add to existing issues in Slack.

Use slash commands to manage and look up issues in Slack.

If youre looking to only receive Jira notifications in Slack and/or you have a self-hosted version of Jira, then this is your best option.

Heres how it works:

Receive notifications in Slack when a Jira alert is created or updated.

Customize which issue statuses will trigger a notification.

Note:You'll need to be an Administrator in Jira to configure these apps.

The Jira Cloud app

To use the Jira Cloud app, your team should be using Jira Cloud. Keep reading to learn how to get set up.

Set up the Jira Cloud app

Visit the Jira Cloud page in the Slack App Directory.

Click the Add to Slack button at the top of the page.

Select the Slack workspace youd like Jira Cloud to authorize.

Click Authorize.

Jira bot will send you a direct message to confirmyou'vesuccessfully connected the app. To get started, simply invite Jira bot to one of your channels or use the slash command /jira connect [your Jira URL].

Jira Server Alerts

Set up Jira server alerts

Visit the Jira Server alerts page in the Slack App Directory.

Click Add to Slack below the Jira icon on the left.

Choose a channel where you'd like Jira notifications to be posted.

Click Add Jira integration.

Copy the webhook URL on the page.

In your Jira account, clickSystem in the Administration menu.

Click Webhooks in the sidebar under Advanced.

Click Create a Webhook to see the webhook creation form, enter a name (e.g., Slack), and paste in the webhook URL from step #5.

Under Events, choose what youd like to receive notifications for.

Click Create when youre done.

Limit updates to certain Jira projects

Using the Jira Query Language (JQL), you can limit your webhook to only post notifications from certain projects. For a single project, use project = Project A, and for multiple projects, use project in (Project A,Project B).

CustomizeJira status changes

Slack willautomatically post someissue status changes (e.g. Open Done and Closed Reopened), but you can also customize the supported transitions to suit your team's needs.

For example, you can add a status change when an issue transitions fromIn Development In Review. Status names must match the statuses that are configured in your team's Jira account.

Wildcard status changes

We also allow the use of wildcards in place of a single status. For example, if you want to receive notifications when any issue (regardless of its status) transitions to Done, you can add a status change that reads * Done.

Event logs

When a Jira issue is created or updated, we temporarily log the event to help with debugging. You can check this log to see if a given status change was delivered or ignored. If you want to then support this status change, it's easy to add to your list!

Busy as a bee, or maybe feeling a little forgetful? You can send yourself or other members a reminder for anything: important meetings, to-do items, even motivational messages!

There are two ways to set a reminder in Slack on either your desktop or mobile:

Custom reminders using /remind slash commandUse the /remind slash command anywhere in Slack, and Slackbot will send the reminder for you.

Message remindersWhen you want to follow up on a message in Slack, choose from a preset menu of time options for Slackbot to notify you.

Use Slack in a different language? The functionality of this feature may vary depending on your language preference. Use the English /remind slash command and formatting suggested in this article if youre stuck. Or type /remind andpress Enter for a menu of preset options.

Set a custom reminder

In the message field, type the /remind slash command and youll see a template of how to format your reminder: /remind [@someone or #channel] [what] [when]

language preference

Remind a person or a channel

Set reminders for other members on your team or for a specific channel. Keep in mind that if you set a channel reminder, all members in that channel will be able to see it.

Slash command

[@someone or #channel]

[What]

[When]

Toremind yourself

/remind

me

Drink water

Everyday

Toremind a member

/remind

@lima

Submit report

May 30

Toremind a channel

/remind

#design

Join the meeting

Monday

Remember:Forprivate channel reminders, don't forget to add the # sign in front of the exact spelling of the private channel's name.

Note: Multi- and Single-Channel Guests cannot set reminders for other members or channels in a workspace.

Format a reminder

There are a number of ways to set a reminder at a specific time and date.If youdon'tinclude a time of day, Slackbot will default to 9:00am on the day or date you choose. Time and date formats

The /remind slash commandunderstands a number of time and date formats various examples are shown in bold below:

Increments of time: in 10 seconds, in 17 minutes, in 1 hour, or in 2.5 hoursE.g. /remind meto "Call Rieko" in 25 minutes

Specific time: at 8:55pm (12-hour clock), at 16:00 (24-hour clock), at midnight E.g. /remind @lima"Lunch time!"at 12:30pm

Specific date: on January 1, on 8 Feb, on 11/30/2018 (MM/DD/YYYY)E.g. /remind #management "Send annual salary review report"on July 15

Specific days: every weekday, every Monday, Wednesday, and FridayE.g. /remind #design"Design critique meeting"every Thursday

Specific days, alternating weeks: every other TuesdayE.g. /remind me"Physiotherapy after work"every other Wednesday

Tip:Use quotation marks to separate your reminder message from the time and/or date that you want the reminder to occur.

Time zones

For teammates who are in a different time zone, you'll need to take their time zone into account when setting the reminder. For example, if you're inEastern Standard Time(EST) and need to remind a teammate whos inPacific Standard Time (PST) at 9:00am their time, you'll need to set the reminder for 12:00pm your time.

Recurring reminders

You can set recurring reminders in a number of ways, too. Here are some ways to format the [when] portion of a recurring reminder for you or a channel:

/remind meon Mondaysto update the team meeting agenda

/remind #channel-nameat 11:00 every Tuesday to attend the team meeting

/remind meevery January 25to schedule annual reviews

Note: Youcan'tset recurring reminders for other members.

Message reminders

You can have Slackbot remind you about a message or file that was sent in Slack.

Here's how:

Desktop

iOS

Android

Click the More actions icon on a message or file.

Hover over Remind me about this, then choose a timeframe from the list.

Use the /remind list slash command to see a list of your reminders.

Touch and hold on a message or file.

Tap Remind Me.

Tap the timeframe when you would like to be reminded.

Use the /remind list slash command to see a list of your reminders.

Touch and hold on a message or file.

Tap Remind Me.

Tap the timeframe when you would like to be reminded.

Use the /remind list slash command to see a list of your reminders.

Snooze a reminder

If youre not ready to act on your reminder, use the drop-down menu in the reminder message to reschedule: in 20 minutes, 1 hour, or tomorrow at 9am.

Note: Channel reminderscan'tbe snoozed.

Delete a reminder

Type the /remind list slash command and send it anywhere in Slack to view a list of your upcoming, past, or incomplete reminders. To view and manage reminders for a particular channel, use the /remind list slash command in that channel.

Deletethe reminders you no longer need or created by mistake.

Mark reminders as Complete and simply click View completed reminders to see a full list.

If you need to modify reminders you've set, delete the existing ones and create new ones with the updated information.

Keep in mind: Recurring reminders cannot be completed, only deleted.

Troubleshooting

Type the /remind help slash command for a recap on how to format your reminders. Alternatively, here are some things that can help:

Check your time zoneEvery time you schedule a reminder, Slackbot will confirm it in a message back to you. Carefully review the time and date. If it seems wrong, it may be that your Slack profiles time zone setting is different from the system time on the device youre using.

Follow the reminder instructions for EnglishThe functionality of this feature may vary depending on the you have set in Slack. Were working hard to improve setting custom reminders in Slack. In the meantime, you can still create the reminder in your language, but we recommend following the time and date format of English reminders if youre having trouble.

You can use the free version of Slack for as long as you'd like, but there are a few usage limits to consider:

Message visibility Only the most recent 10,000 messages can be viewed and searched.

File storage Add up to 5GB of files to your workspace.

Apps Install up to 10 third-party or custom apps.

Tip: Upgrading to a paid plan will remove message and app limits, and increase your workspace's file storage limit.

Message visibility limit

Members can send unlimited messages in Slack, but only the most recent 10,000 can be searched and viewed in your workspace. Keep in mind that you'll only be able to see messages in public channels, private channels you belong to, and your direct messages when searching.

If your workspace exceeds the message visibility limit, members can continue to send messages, but older messages will be archived. If you upgrade your workspace to a paid plan, all archived messages will become available again.

What counts as a message

Anything typed into the message field and sent to a channel or direct message counts as a message. A one-word message or single emoji is counted the same as a message with 500 words and multiple paragraphs.

Links, snippets, posts, uploaded files, replies in a thread, messages in archived channels, and messages from bot users all count towards your workspace's total number of messages sent.

Note: Deleted messages do not count towards the message limit.

File storage limit

On the free version of Slack, workspaces have up to 5GB of file storage available. Anything uploaded to a channel or a direct message (e.g., PDFs, documents, images, screenshots, audio and video files) counts towardsthis limit.

If your workspace reaches the limit, members can continue to upload files, but Slack will start archiving the oldest files to make room for new ones. Members won't be able to view archived files in channels, direct messages, or search results.

Like messages, archived files will immediately become available again if you upgrade to a paid plan. If you choose to upgrade,file storage limits will be determined by the total number of members (including Multi-Channel Guests ) in your workspace:

10GB per member on theStandard plan

20GB per member on thePlus plan

Note: Deleted files and files added to Slack via apps (like Google Drive, Dropbox, etc.) do not count towards the file storage limit.

App installation limit

Members of workspaces on the free version of Slack can add up to 10 apps. Apps from the Slack App Directory and custom apps built for your team count towards this limit.

If your workspace reaches the app installation limit, you can uninstall apps to make space for new ones, or upgrade to a paid plan to install as many apps as you'd like.

Data residency for Slack allows global teams to choose the region where certain types of data at rest are stored. You can contact our Sales team to set up data residency for your organization. Before you get started, here's what you should know:

We currently offer data storage in Frankfurt, Germany.

Customers must store all Slack data in a single region.

Customer data stored in Frankfurt is backed up in Paris, France.

Note: The data residency feature does not change any aspects of Slack other than the data storage location. Slack will continue to store and process all other categories of data in accordance with your written agreement for Slack Services and Slacks Privacy Policy.

How data residency for Slack works

Customer data

The following categories of customer data will be stored at rest in a data center within the Customers selected region as of the date data residency is enabled:

Messages, posts and snippets

Files (e.g., images, docs, etc.) uploaded to the Service

Search index of Customer Data

App- or bot-generated messages and files

Other categories of customer data, such as user profile information and channel names, channel topics and channel descriptions, may be delayed or unavailable for storage in the data residency region.

Other data

The following categories of data may be processed and stored in regions outside of the customers data region:

Workspace and channel membership information

Data used to measure seat count, usage, and revenue

Data used for analytics and to measure quality of service, e.g. Logs (sanitized logs)

IDs generated by Slack on behalf of the customer (UID, EID, TID)

Data migration

If a new workspace or Enterprise Grid org is set up in a data residency region, customer data will be stored in the selected region starting the date the workspace or org is created. For existing customers wishing to enable data residency, customer data can be migrated to a selected data region at any time. When a workspace or Enterprise Grid's data is migrated, all new user data will start residing in this region. However, old data will continue to live in the United States. Over time, Slack will migrate the data stored in the U.S. to the customers selected data region.

Shared channels

If two organizations connected by a shared channel are both in the same data region, all of their customer data will remain in that data region as well. If the organizations are located in different data regions, the following will happen:

Each organizations messages will live in their respective data regions.

The search index for the shared channel will live in both regions.

If the shared channel is disconnected, both organizations will get a copy of the other partys previously shared data.

Note: Enterprise Key Management (EKM) is not currently integrated with data residency, but we may offer this capability in the future.

Ready to get started? Contact our Sales team.

Who can use this feature?

Only the Primary Owner can enable data residency for a workspace or org

Plus and Enterprise Grid plans

See what's new in Slack and what we're gradually rolling out.

December 2019

Data residency for Slack

With data residency for Slack, organizations can choose the region where certain types of customer data like messages, files, and posts are stored at rest. The first data storage region available outside of the United States is Frankfurt, Germany.

New ways to format your messages

Weve added new ways to format your messages on desktop and mobile devices. With automatic formatting, you can see exactly what your messages look like before you send them. If you prefer to use markup instead, weve also added the option to adjust your formatting preference. Visit our Help Center to learn more.

November 2019

Manage apps on Enterprise Grid

Org Owners on Enterprise Grid can now approve or restrict apps and enable an app management policy for every workspace in their org. By setting an app management policy, you ensure that all apps installed to your org are approved by a Workspace Owner or app manager.

An improved way to create shared channels

You can now create a shared channel by copying and pasting an invitation link and sending it to a member of another workspace. Any member can accept the invitation, but Owners or Admins of both workspaces must approve the request before the channel is connected.

Centralize invitation requests on Enterprise Grid

Org Owners and Org Admins on Enterprise Grid can manage workspace invitation requests at the org level using a new set of APIs. Visit Slack API to get started.

Whitelist org domains on Enterprise Grid

Org Owners and Org Admins on Enterprise Grid can now whitelist an org domain with Enterprise Mobility Management (EMM). This will ensure that users can only access authorized workspaces on their device.

Add people to channels in bulk

Weve made it easier to add large groups of people to channels. Its now possible to add up to 1,000 people to a channel at once, instead of adding them one at a time. Visit our Help Center to learn more.

Other news

Using the Discovery API, Org Owners on Enterprise Grid can now search for specific users conversations rather than building a full archive.

Install or open the Outlook Calendar app for Slack and click the new Home tab to see your schedule and manage your calendar.

October 2019

Mute direct messages

You can now mute direct messages the same way you mute channels for greater control of your notifications.

Understand app permissions more easily

Weve made it easier to see what information an app can access when you install or approve an app for your Slack workspace.

Android

Improved channel-specific notification settings

To help you set channel-specific notifications, weve changed the way these preferences look. Youll now see your existing preferences as soon as you click thegear icon, and you can set new preferences without leaving the channel view.

New app permissions model

Weve released a new way for app developers to manage information their apps access in Slack. Developers interested in adopting our new granular permissions model can get access to the open beta on Slack API. Workspace Admins and app managers may see requests to re-approve apps installed to their workspace if their scopes change. Learn more on the Slack blog

Automate everyday tasks in Slack with Workflow Builder

Workflow Builder offers a simple set of tools anyone can use to automate routine processes no coding required. Create a workflow to collect information, share it with the right people, and move work along without leaving Slack. Check out our example workflows, or visit the Help Center to learn more.

Other news

When migrating workspaces to your Enterprise Grid org, members can now continue using workspaces in the org while direct messages (DMs) are being migrated. The workspaces will still be temporarily unavailable while channels are being migrated.

Notifications now clear individually from the Android Notification Shade or lock screen, and only afteryou'veread the associated messages.

Enterprise Grid Org Owners can now require members to use a secure mobile browser when signing in with single sign-on (SSO) or opening external links in the Slack mobile apps.

Manage your Google Calendar more effectively with the updated Google Calendar app for Slack. Install or open the app, then visit the new Home tab to see your schedule, respond to invites, and more.

We've restored the ability to switch to workspaces outside of your organization on the desktop app. Click the search bar at the top and start typing the name of any workspace you stay signed in to.

Workspace Owners and Admins on the Standard and Plus plans can now edit usernames in the same way they can edit emails, full names, and display names.

Install the new Salesforce app for Slack to connect Slack with Service Cloud or Sales Cloud, send Salesforce alerts for record or object updates to channels, attach Slack messages to records in Salesforce, and more.

The default image for members without a profile photo has changed. Take a look below, and learn how to upload a profile photo.

September 2019

It's official: shared channels are here

With shared channels, Slack offers a better way to work with people outside your company. They work just like normal channels, only they connect two separate organizations together, bringing the right people into the same place, no matter where they work. Read our blog post and visit our Help Center to learn more.

Dark mode comes to desktop

Slack just got a darker look! Dark mode on desktop has arrived, making it possible to switch to a darker color theme. You can now ease your eyes across all the devices you use Slack on not just our mobile apps. Learn how to use dark mode.

A new way for members to request invitations

Workspace members (but not guests) can now request invitations for others directly in Slack. Workspace Owners and Admins can approve or deny requests in a dedicated Slack channel or via a Slackbot message.

Other news

You can now search for people in your workspace by the email address listed in their Slack profile.

On the iOS app, use the new three horizontal lines icon to access your channels and direct messages in the sidebar list.

On Android 9 or higher, a message reply you start writing from the phones Notification Shade will be saved in the mobile app.

After a bug fix, notifications on the iOS app now clear individually, and only afteryou'veread the associated messages.

August 2019

Simplified channel naming

Help your team's work in Slack stay organized with channel prefixes. Members can now choose from a set of standard prefixes when creating or renaming channels. Plus, Workspace Owners and Admins can add or delete prefixes to suit their teams' needs. Learn more in the Help Center.

Easier app management for Enterprise Grid orgs

Enterprise Grid Org Owners can now set app management policies for all workspaces in their org at once, or use an API to manage apps at the org level. Visit our Help Center for more details.

Changes to Transport Layer Security (TLS) in Slack

On February 19, 2020, Slack will discontinue support for TLS versions 1.0 and 1.1 to align with industry best practices for security and data integrity. After this date, requests sent to Slack from any service that hasn't been upgraded to TLS 1.2 will fail. We'll be contacting all customers who are affected by this change, which you can read more about in our Help Center.

A new and improved way to disconnect shared channels

When a project ends or a channel is no longer needed, Owners and Admins can stop sharing it with an external organization without disrupting members from collaborating in other shared channels and direct messages. If two organizations no longer need to work together, Owners and Admins can stop sharing all channels to break their connection.

Introducing longer channel names

To allow for more channel naming flexibility, weve extended the character limit from 21 to 80. Learn more about creating channels.

Search for people in Slack

Ever needed to find the right person to talk to, but werent sure where to start? Now you can search for people you work with by name, title, profile information, or things they discuss in Slack. Learn more about search and the best way to find the information you need.

Other news

Org Owners on Enterprise Grid can choose the email address that members see if they try to create a new workspace using a claimed domain.

Now, when you tap and hold a message on iOS or Android, you can start or reply to a thread from the menu. Youll also see your top five most frequently used emoji reactions.

When youre working in a shared channel, youll see the external organizations name just above the message field.

July 2019

Secondary authentication now available for Enterprise Grid orgs

Get an extra layer of security with Slacks latest addition to mobile security for Enterprise Grid. Org Owners and Admins can now require members to use a secondary form of authentication a passcode, fingerprint, or facial scan when accessing Slack on mobile devices. Learn more.

Changes to SSO setup permissions for Enterprise Grid

On Enterprise Grid orgs, only Workspace Owners and Org Owners have the ability to set up single sign-on (SSO). Workspace Admins and Org Admins no longer have this permission.

Formatting posts made easy

Create and edit posts more smoothly with faster loading times and updated formatting options for a more polished look and feel. Please note that the ability to create public posts (to share outside of your workspace) is no longer available.

Onboard new teammates more efficiently

When you invite a new person to Slack, you can immediately start working with them. Add invited members to channels, @mention them in messages, or send a direct message. Read more about how this works.

Upload custom emoji from Slack and search by creator

Add custom emoji directly from the Slack desktop app by clicking thesmiley face icon in the message field, then theAdd Emojibutton. Plus, visit your workspace's Customize page to search for all the emoji you or another member have created.

Sync your Slack status with Google Calendar

Let your team know when you're in a meeting by automatically updating your Slack status based on calendar events without leaving Slack. If you already use the Google Calendar app for Slack, tell your team about this new feature. If not, install the Google Calendar app to get started.

Limit who can post in channel

Weve made it easier to keep large announcement channels on topic and free from distraction by giving you better control over who can post in channel. Learn more.

A smoother, faster Slack experience

The latest version of our desktop app provides a smoother, faster experience for all. Some notable changes include faster loading times, better overall performance and the ability to work offline.Download the latest version of our desktop app.

Whats new

Limited offline support set your status, star items, and react to messages when youdon'thave an internet connection

Less memory usage, better performance

Faster loading times

Improved Slack calls

Other notable updates

Click the new paper clip icon in the message field to add attachments

A redesigned autocomplete menu for @mentions and slash commands

No more loading messages Slack loads too quickly for them to be readable

Visual improvements to the activity view, Quick Switcher, and channel sidebar

Unread message activity displays as a dot on the top-right of your workspace icon

Member profiles have a bigger profile image and include the option to message or call the individual

Drafts sync across Enterprise Grid workspaces

Other news

Weve added back and forward buttons next to the Jump to section in the sidebar allowing you to navigate through your channel history with ease.

Slack calls have a new look! Our new interface makes it easy to see whos joined meetings and when they started.

App Release Notes: Dive into the details! Mac | Windows | Linux | iOS | Android

June 2019

Whitelist specific Slack workspaces

IT adminscan now limit connections to an entire Slack org or to a list of external workspaces. This allows them to prevent people on their network from signing in to non-whitelisted workspaces. Learn more.

Shared channels beta available on Enterprise Grid

On Enterprise Grid, you can start collaborating with external organizations, just like you would with teams in your own org. If you're an Org Owner or Admin, learn how to use shared channels and manage settings and permissions.

Internal shared channels are now multi-workspace channels

Channels that connect separate workspaces within a single Enterprise Grid organizationare now called multi-workspace channels.

Improved app administration

Admins of workspaces with Approved Apps enabled will now be prompted to review any apps requesting new permissions, even if they were previously approved.

Compact layout for images and files

Good news! Now you can add up to 10 images and files at once in Slack. As an added bonus, multi-file uploads will appear in a nice, neat grid for your viewing pleasure.

Keep track of draft messages

Pick up where you left off, with drafts in Slack. If you have any unfinished or unsent messages, youll see a list of the related channels or DMs under the Drafts heading at the top of your sidebar.

May 2019

Easier custom emoji management

Weve made it easier for Admins to manage custom emoji by adding two new ways to sort them by name and by date added. Head to your workspaces Customize page to check it out!

April 2019

Slack is available in three new languages

Weve added Brazilian Portuguese, Latin American Spanish, and UK English to the list of languages we support! Simply update your language preference to use Slack however its most comfortable for you.

More pleasant app management

Now, if a member who installs any of the 20+ Slack-built apps leaves your company, these apps will remain active instead of deactivating unexpectedly. More apps will be added to this list, so keep an eye on our Help Center for the latest.

Office 365 apps for Slack

Update your Slack status based on your calendar, respond to meeting invites, send emails into Slack, and more with the new Office 365 apps for Slack. Get the apps to connect Slack with the O365 tools you use every day.

Gmail add-on for Slack

Facilitate collaboration between teammates and make relevant information visible to all stakeholders by sending emails to Slack channels and DMs directly from Gmail. Install the add-on to get started.

March 2019

Channels now appear in search

Search results now include a new tab dedicated to channels, making it easier to discover new channels across your workspace(s). Find key conversations and files, and the channels where they live.

Introducing Slack Enterprise Key Management (Slack EKM)

Security-conscious and regulated organizations can now manage their own encryption keys. Learn more about Slack EKM, a new security add-on for the Enterprise Grid plan.

Mobile Security updates for Enterprise Grid

In addition to file downloads, Org Owners can also block members from copying content to unmanaged mobile devices. Learn more about Mobile Security for Enterprise Grid orgs.

Updates to our supported browsers and operating systems

To focus on delivering the best Slack experience possible, weve updated the minimum requirements for our supported browsers and operating systems. Read more about the minimum requirements for using Slack.

Dark mode for mobile

Dark Mode has arrived for Slacks iOS and Android apps. Ease your eyes by switching to a darker color theme for reading and writing especially in low-light settings. Learn more.

A smoother sign in experience for desktop

When you sign in to the Slack desktop app, youll be asked to authenticate from your browser. This allows you to use password managers or other two-factor authentication hardware to easily access your account. If you're already signed in to Slack on your browser, youll be automatically signed in to the desktop app.

Refreshed emoji reactions

We gave our beloved emoji reactions a fresh new look. Youll notice a more rounded style, which is not only more modern, but also more forgiving for custom emoji.

Microsoft Office file previews

If you share Office files in Slack, weve got exciting news: you can see a full preview of Powerpoint, Word, and Excel documents right from your workspace, no download required! Upload an Office file to give it a try.

Other news

From the Slack Platform, introducing Scheduled Messages. Read the Slack Platform Blog for more, and see our Slack API documentation.

Also from the Slack Platform, legacy tester tokens will start to automatically expire if they havent been used in over three months.

February 2019

Build with Block Kit

Create or update custom apps with Block Kit a UI framework that makes it easier to build powerful, intuitive apps for Slack. Check out the Slack Platform Blog for more.

Say hello to Slack Tips

Browse the Slack Tips library for step-by-step guides that can help you get the most out of Slack.

Note: Slack Tips are currently only available in English.

Improved import speed and performance

If you're importing data to Slack from Hipchat, Stride, a CSV file, or another workspace, you'll notice a faster, more seamless experience.

January 2019

Mobile security features for Enterprise Grid orgs

On an Enterprise Grid org, Owners and Admins can protect their organizations data by blocking file downloads to unauthorized devices. This feature does not require set up with an Enterprise Mobility Management (EMM) provider. Learn more.

Fewer unexpected app removals, less disruption

Deactivated member accounts used to result in the unexpected removal of any apps they installed. Weve made it harder for these kinds of surprises to happen: app features like bot users, commands, actions, or incoming webhooks will remain active, even if the installing member is deactivated. With fewer disruptions, your workspace can keep humming along. Learn more.

Two Google Calendar apps to choose from

Our Slack App Directory now offers two Google Calendar apps. Designed for personal use, Google Calendar helps you keep track of your work schedule. For teams that collaborate together, Google Calendar for Team Events brings a shared calendar into Slack. Learn more about connecting Google Calendar to Slack.

Introducing our new logo

We've given our logo a fresh coat of paint! Read all about why we refreshed our look.

Improved import flow for merging workspaces

If you're merging two workspaces together, we've made it easier to combine matching members and channels. Read more about importing data from one workspace to another.

Workspace migration approvals

To streamline the migration process, Org Owners can now approve or decline all upcoming migrations from the Admin Dashboard. Read more about moving workspaces to an Enterprise Grid org.

New subdomains for reliability

As part of our commitment to reliability, weve added new subdomains that will be rolling out slowly over the next few weeks. If your organization whitelists specific subdomains, learn more about managing connection issues.

December 2018

Compressed file uploads on mobile

To improve the experience of uploading files to Slack on iOS and Android devices, the size of JPG files are automatically compressed.

November 2018

Get updates on Slack's availability

To keep everyone informed, we share updates about service availability and uptime through Slack Status. Now you can subscribe to receive service alerts via Atom or RSS feed.

Access and share your OneDrive files from Slack

If you use Microsofts OneDrive to host and manage your files, sharing them to Slack just got easier. Using the plus icon next to the message field, add a file from OneDrive without ever leaving your workspace.

More options for Do Not Disturb

Now you can pause your notifications with Do Not Disturb (DND) for as long as youd like. Choose a preset option, or enter a custom time frame of your choosing. Although youwon'tget alerted while in DND, all of your notifications will be waiting for you when you return. Youwon'tmiss a beat!

Import Stride data to Slack

Back in July, Slack and Atlassian announced a new partnership. We're excited to share, in addition to Hipchat, you can import your company's Stride data to Slack. Get started!

Sign in more easily from mobile

Now it's much easier to sign in to your Slack workspace on mobile. Enter your email address when signing in, and select the workspaces you want to launch in your mobile app.

Improved mobile in-app notifications

Never miss an important update or conversation again. With in-app notifications for direct message and @mentions, you'll now receive notifications even when you're in the mobile app.

September 2018

Grouped notifications for iOS 12

If youre using iOS 12, youll notice some nifty updates to your Slack notifications. Theyre now grouped together by channel or direct message (DM) in the Notification Center, making it easier to catch up while on the go.

See new replies to threads

Keeping up with threads just got a bit easier. When someone replies to a thread (and sends that message to the entire channel), you'll now see when additional replies are added. Learn more about threads.

August 2018

Set your status, and forget it!

The next time you set a status, choose exactly how long it will display: once it expires, it will automatically clear. Read more about setting a status in Slack.

Slack demo: see where and how work happens

As your collaboration hub, Slack brings your team and your tools together.Visit slackdemo.com to see exactly how it works!

Fresh updates to help you manage custom emoji

When you create a custom emoji, well now automatically resize the image file for you. You can also replace or edit emoji your teammates have added simply search for them by name!

Reply to Google Drive comments in Slack

If you use Slack with Google Drive, we've got exciting news:you can now reply directly to comments on all your Drive files without leaving Slack. Visit our Help Center to learn more, and check out our blog post too.

Message actions for apps now on mobile

Kick off the next step in your work, even when you're on the go! Some apps come with built-in shortcuts called actions: they help you quickly move work from Slack messages to a connected app. Learn more about using actions on mobile.

July 2018

Atlassian + Slack

We've forgedan exciting new partnership with Atlassian were officially welcoming Hipchat and Stride users to the Slack family! Hipchat users can start moving to Slack today: simply export your data from Atlassian, then use Slacks import tool to choose which users, rooms, and messages to bring into your Slack workspace. Learn more about importing Hipchat data to Slack and check out our Slack Guide for Hipchat users.

The ability to export Stride data to Slack is coming soon! Stay tuned.

Threads support filesand files support threads

Images and files can be uploaded directly to threads by adding files as you normally would. And instead of posting to the bottom of the channel, replies to files will stay neatly nested in a thread just like message threads.

Old file comments posted in channel

New file replies stay in threads

View Enterprise Grid migrations in progress

Moving workspaces over to an Enterprise Grid organization? Stay in the loop by monitoring the migration's progress.

Search in Slack has a new look

Finding your files and messages is easier than ever. See your search in a full-screen window with clickable filter options to sort results by people, conversations, date, and more. And all the search modifiers you already know still work! Learn how to search in Slack.

Other news

You have the option to add a send button to your message field, allowing you to use the Enter key to create a new line of text.

Refine data exports by selecting the date range you're most interested in.

We've made updates to the Audit Log API that gives Enterprise Grid customers more insight into access events related to app activity, like who requested or approved an app for a workspace.

New security features: Build more secure apps with Request Signing & Mutual TLS.

June 2018

Update to Slack for Desktop 3.2.0

The latest Slack desktop app is here! Get ready for fewer pesky unread badges, better calls, quicker switching for Enterprise Grid and even more. Read the release notes for a full list of what's changed.

Create links to guide people to a member's profile

With our API, create links (or deeplinks) and share them in your employee directory, email signatures, or company newsletters! Learn how.

Troubleshoot mobile notifications from the app

Weve built a new tool for troubleshooting and fixing mobile notification issues. Find it under the Notifications section in your mobile Slack app's Settings.

Other news

Your channel list on iOS now more closely matches your Desktop sidebar.

You may see channel names briefly appear as grey bars when launching Slack don't be alarmed, this helps Slack load faster for large workspaces.

When navigating Slack by keyboard, pressingF6will focus on a single message, rather than the whole message window.

You can use familiar keyboard shortcuts to format your messages.

May 2018

Message actions for apps

Turn your conversations into action: create a task, comment, or follow-up from any Slack message. Message actions for apps make it quick and simple to kick off the next step in your work, so nothing gets lost as you go about your day. See how they work !

IRC and XMPP gateways are now closed

Gateways can no longer support all of Slacks features, so weve made the decision to close them. Ifyou'vebeen using gateways for accessibility reasons, you can continue to navigate Slack by keyboard and with a screen reader, and use VoiceOver (Mac) and Narrator (Windows) to read your messages.

Updates from our Platform and App Directory

Receive a courtesy confirmation before deactivating an app on your entire workspace. You can even transfer apps from deactivated members to new owners.

Introducing workspace apps : installed at the workspace level,they'rebuilt for the way your team works, offering more flexibility and improved app management.

Other news

Weve updated our two Microsoft Installer (MSI) packages for installing Slack for Windows on thousands of machines.

We now support international characters for keyword notifications.

We automatically translate preset Slack status suggestions to the locale of each member.

New image viewer enhancements let you zoom in or pan out on images shared in Slack.

April 2018

Workspace Directory redesign

Searching for workspaces to join on an Enterprise Grid org just got a lot easier. Find out where your teammates are working by searching their name or email address.

Other news

We've added new ways to interact with app dialogs. For instance, you'll find new menu types that allow you to select members, channels, or conversations. Visit Slack API for more.

App Release Notes:Dive into the details! Mac | Windows | Linux | iOS | Android

March 2018

Manage apps on Enterprise Grid

The Admin Dashboard lets you manage apps installed across the org. Easily review an app's permissions or uninstall from a central location.

Quicker switcheroos

The Quick Switcher got a makeover. It's quicker and sleeker. And now it helps you switch between channels in other workspaces if you're on the Enterprise Grid plan. See how it works!

Updates to our Privacy Policy and tools

Were committed to helping teams around the world work better, together. As part of our growth and to support changes to EU data protection law, weve updated our Privacy Policy and User Terms. Weve also made some changes to our export tools and made it possible to remove profile information for deactivated members.

Audit logs on Enterprise Grid

A new API method is available on the Enterprise Grid plan to help proactively protect an organization. Visit the Help Center or Slack API for more.

Admins can delete private channels

Workspace Owners and Admins can delete public and private channels that they have been invited to join. Simply follow the same steps to delete a channel.

February 2018

Customize your Terms of Service on Enterprise Grid

Ifyou'veset ground rules for your employees to use Slack, now you can make them visible when members sign in. Learn how to create a custom Terms of Service for all of your members and guests.

Retention settings with clearer descriptions

The design and language used to describe workspace message retention settings now give you a better understanding of the choices available. Read how to customize message and file retention policies.

Suggestions to archive idle channels

To help you increase focus and decrease clutter in your channel sidebar, Slackbot will periodically suggest channels you may want to archive. They're just suggestions, so take 'em or leave 'em!

Updates to emoji in Slack

Slack has updated its emoji set. Slack now offers Emoji 5.0, which includes the latest additions to Unicode 10.0.

Your emoji style may change. The emoji you see in Slack are based on your devices operating system. Use a screen reader? Convert emoji to plain text.

Emoji names are translated. The names for emoji have been translated into Slacks current languages: French, German, Japanese, and Spanish.

Other news

To make it easier for members to find and join workspaces on your Enterprise Grid organization, we've made the default workspace access preferenceBy Request. Learn how to manage workspace access.

On Enterprise Grid organizations, members no longer see Guests and bots that existon workspaces they haven't yet joined in the Org Directory and Quick Switcher.

We've made some behind-the-scenes enhancements so search works even faster.

App Release Notes:Dive into the details! Mac | Windows | Linux | iOS | Android

January 2018

Apple Watch users: one iOS app for all your needs

Everything you could do with the standalone Watch app is now done through the iOS app: rest assured, receiving and replying to messages from your wrist works the same as before. Its like two for the price of one, but with apps.

New channel sidebar preference for Slack Enterprise Grid

Group all of the channels shared across your Enterprise Grid organization in your sidebar under the headerOrganization Channels. To adjust, openPreferences, click Sidebar, then head to the options underSorting and grouping.

Find stuff faster with improved search suggestions

Click the search bar to see your recent searches, or type a search term and Slack will show you related channels, members, and file matches. Just select a suggestion to quickly jump to the item!

Default channels for Slack Enterprise Grid

Its even easier to get your members on the same page and in the same channels! Org Admins can automatically add every member (excluding guests) to channels shared across your entire organization. Create a default channel.

Private shared channels (beta)

Create both private and public shared channels to communicate with vendors, agencies, or clients in Slack. Each party can choose the level of privacy for a shared channel on their workspace.

New and improved shared channel management

A central, convenient place to view all of the external workspaces yours is connected to. Or, easily create, view, and stop sharing any (or all) shared channels. Click here for details!

See emoji as you type

Emoji codes (like :thumbsup:) convert into the actual emoji as soon as you type them out in your message. Voila!

December 2017

Ding! Desktop 3.0.0 is ready

The latest Slack desktop app is fully baked! This version loads faster and uses less memory. Sweet, right? Read the release notes for a full list of what's changed.

Better shared channel management

Now Workspace Owners and Admins can cancel, decline, or accept pending shared channel invitations. To access, clickChannelsin the channel sidebar to browse all channels, then chooseShow all shared channels (beta).

November 2017

The Slack app is available in Japanese!

Learn how to select your preferred language in Slack. Need some extra help? You're welcome to email us to speak to our Japanese speaking Support agents anytime. Domo arigato!

Self-serve invoices

If paying for Slack by credit cardisn'tideal, the option to pay by invoice is available for eligible workspaces. Read more about how it works.

Helpful loading messages from Slack

Sometimes Slack needs a bit of time to load. If youre like us, productivity is paramount. So, turn on helpful tips while you wait!

App Release Notes:Dive into the details! Mac | Windows | Linux | iOS | Android

October2017

Share control of your screen During any Slack call, share control of your screen to co-edit documents on the spot. Or simply let others click, draw, and navigate!

The latest Slack Enterprise Grid updates and features:

Remove access to shared channels. Did you share a channel with too many workspaces in your Enterprise Grid organization? Well, good news! Now you can remove workspaces from a shared channel. Learn how!

Invite onlyworkspaces.Members can see invite only workspaces exist, but they'll need an invitation to join. Manage workspace discovery and access.

Redesigned search. Smarter, faster results.Try the new All view to see search results that are most relevant to you: messages, files, and people included! Learn more about sorting through search results in Slack.

September2017

Communicatewith any organization in Slackwithshared channelsShared channels (beta) are a new type of channel that connects two workspaces, creating a common space for both organizations to work together, with the benefit of using Slacks communication features and platform integrations.

Admins, sound interesting? Join our shared channels beta !

Display names and @mentionsNow that the Slack app is available in other languages, display names (formerlycalled usernames) can support spaces, capitalization, and non-Latin characters. To get someone's attention,type the @ symbol, then simply select a namefrom the list. Change your display name or dig into @mentions for more.

The Slack app is availablein multiple languages!English, German, French, Spanish whats your fancy?Simply select the language you prefer to see throughout the app. (Admins! You can set the default language of an entire workspace.)

August2017

Forward your emails to SlackDo you have important information saved in your email inbox? Send those emails to yourself in Slack to keep everything in one place! Learn how to set up a forwarding address.

More insightful channel detailsNew to a channel or want to know more? Channel highlights provide a high-level overview of anything you've missed. Read all about em!

Enterprise mobile securityEnterprise Grid admins can integrate Slack with their mobile security provider for additional control over which devices can access Slack. See how it works!

July2017

Control guest invitation permissionsfor EnterpriseNow only members with permission can invite guests to workspaces that are connected to Enterprise Gridorganizations. Click to read more.

Better insights about your teamSlacks improved analytics give a better picture of how members use Slack and the tools and services connected to your workspace. Read more to see how your team is doing.

Keyboard accessibility in SlackRely on your keyboard to get around? We have shortcuts to help you navigate from one area in Slack like links, buttons, and message input fields to another. Click to find all of our accessibility shortcuts (and say goodbye to your mouse)!

Single sign-on test mode for EnterpriseTest mode is now available on both the Plus plan andSlack Enterprise Grid go ahead, testSAML single sign-on configurations safely (and make adjustments!) before putting those changes into effect. Sound interesting? Read all about it.

Change Google Drive file permissions from SlackIf you share a file in Slack that doesnt give other people access either to view, edit, or leave comments We'll check whether you wantto change the files permissions. Read on for more about Google Drive for Slack.

The Slack app can now be found in theG Suite Marketplace!When you add Slack to your Google apps,Google Drive connectsautomatically.

Discover and add apps to get things doneWeve made it easier to discover the apps your team isalready using in Slack. Find theAppssection in your channel sidebar to browse and manage apps, or jump right into Slacks App Directory. Learn more about adding apps to your team.

June 2017

Use highlights to focus on the important thingsWell summarize whats important to you in your all unreads view and highlight key messages in channels. Youll spend less time reading and more time getting things done. Want to learn more?

Sync info stored in your identity provider to your members' profilesPeople at your company can view consistent and clear information like job title or phone number right from within their teammates profile in Slack. And there are other benefits, too. Read more!

Weve streamlined your notification preferencesAccess all your notification preferences across channels and devices right from the Slack desktop app. Dive into desktop notifications in our Help Center.

Hidejoin and leave messagesJoin and leave messages can be useful, but as your team grows theymay be getting in the way of real work. If you'd like,now you can turn them off. Manage your team's preferences.

Hola! We launched ourSpanishHelp CenterSlack'sHelp Center is now available in Spanish. Switch to the Spanish Help Center !

Other news

Admins can now customize their team's set of suggested statuses, to better reflect the ones your team use most often.

If youre using Slacks desktop app, channel archives will open inthe app rather than redirecting you outof the app to a web browser.

And finally, the limited edition Bren Brown loading message collection was just that (it was both limited edition, anda loading message collection) and, as such, is no longer available for new teams. Don't worry: If you have it enabled now, it's not going anywhere. Well have something just as special to come and you can, as ever, add your own.

App Release Notes:Dive into the details! Mac | Windows | Linux | iOS | Android

May 2017

Preview GDrive files inchannelLinks to GDrive files whether docs, spreadsheets, or slideshows expand in channel, giving a clearer (and more useful) glimpse ofwhat's inside. Read our blog post for more.

Share your screen directly from SlackFrom a Slack call, press the share screen icon to present all of yourhard work to teammates. Learn more about making calls (and sharing your screen) !

Relevant conversations and channelsTo help you find answers to questions faster, we highlight specific people and channels that are most relevant to what youre searchingfor. See how it works !

Set a deactivation time for Guest accountsManage Guest accounts on your team efficiently with more control over how long theyll have access to your team. Learn more.

App Release Notes:Dive into the details! Mac | Windows | Linux | iOS | Android

April 2017

Better mobile message inputOn iOS and Android devices, weve made sending messages and sharing files and photos easier when youre on the move.

Better guest management on Enterprise GridOn Slack Enterprise Grid, Guests can be converted to regular members through the Admin Dashboard. Learn more.

Updates to our set of supported browser and operating systemsTo deliver a better experience in Slack weve focused our efforts on a smaller set of supported browsers and operating systems. Learn more.

Add a custom status

Whether youre going on vacation or working remotely, let your teammates know what youre up to. Pop over totheHelp Center article for the details.

! Introducing the Japanese Help CenterSlacks Help Center is available in Japanese! Switch to the Japanese Help Center.

Interactive message menus in appsBuilding an app for Slack? Along with buttons, apps can include drop-down menus offering members a list of options to choose from. Learn more.

We've added international billing currenciesIn addition to US Dollars, Slack pricing is offered in British Pound, Euro, and Japanese Yen. Learn more.

Share files from your Google Team DriveFor teams using the Google Drive app, share, expand, search, and preview files shared from your Team Drive in Slack. Learn more.

Safe browsingAt Slack, safety and security is paramount. Weve added an extra layer of protection to identify potentially unsafe websites or malicious links.

Slack gives engineers and developers a new way of building and shipping software. Becomefamiliar witheverything Slack'sAPI has to offer: Build internal tools, brilliant bots, and useful apps so you can share external information, streamline performance monitoring, and centralize communication with your development team and beyond!

Why should development teams use Slack?

Write, deploy, and debug code with the help of other apps.

Track bug notifications and change requests.

Work using agile methodologies and create efficient workflows.

Create internal integrations for your workspace.

Keep reading to learn how your software developmentteam can best leverage Slack.

Create and share snippets

Snippets are useful. They let youshare code, configuration files, and log files essential for letting developers know how the computer executes codeand what ithas to tell you in the form of logs.

When you create a snippet, you can select from over 60 different programming languages. Go ahead, create and share snippets with your workspace in a snap!

Need to share a plain text file? Upload the file in Slack and it will automatically convert to a snippet so everyone can read it easily without opening a separate application.

Keyboard shortcut: ShiftEnter (Mac) or CtrlShiftEnter (Windows) will open a pop-up window tocreate a new snippet in Slack.

Jira for Slack

In addition to code snippets (which are easy to download to share longer code), you can display shorter portions of text as fixed-width code and send it as a message in any channel.

Simplysurround your text with```triple backticks``` tocreate a block of pre-formatted, fixed-width text. Here's what it would look like in Slack:

Read on for more on how to format your messages.

Track bugs and change requests

Software development can be in constant flux, so integrate your issue and project tracking tools with Slack to help your team keep track of bug reports, change requests, and user feedback. (We'll tell you how to do this with webhooks and integrations !)

If you use a repository tool like GitHub, try integratingit with your workspace! With the two connected, you can create dedicated channels in Slack to track commits, pull requests, issues, and deploys.

Read GitHub for Slack to learn more.

Webhooks and integrations

Here at Slack, our team haschannels for #alerts-php, #cron-jobs, and #dev-ops! Incoming webhooks are a great way to automatically pipe information and data from external sources into a channel in Slack. Need to efficiently monitor cron jobs or batch scripts? Webhooks are the answer. (You can make them interactive, too!)

Heres what you might see in a dedicated #cron-jobs channel:

Our Slack API site shows you how to format your bot's messages so information is easy to read.

How to interactwith apps within Slack

Slash commands let Slack users interact with your app directly in Slack. We already have built-in commands like /remind and /mute to help you move around Slack more quickly but the possibilities are endless.

For example, connect Jira (or a similar app) with Slack to simplifythe bug reporting process for your team.Assigning theslash command/bugcouldnt be easier for your teammates to remember, and theydont even need to leave Slack to log a new bug.

How to build custominternal integrations for yourworkspace

Engineers and developers have the technical know-how to build internal integrations that are tailored precisely to your team. Using Slacks APIs, connect your third-party tools, external data sources, and custom workflows to Slack:

Focus work in one place.

Turn notifications into action.

Search across your systems.

Increase the visibility of how work gets done.

Learn more about how you can customize Slack with internal integrations.

Work using agile methodologies

Hold daily stand-up meetings

Give your team some time back by holding recurring meetings in Slack. To keep the meetings focused, consider creating a dedicated #stand-up channel just for everyones daily updates.

If some of your members work remotely ordon'tadhere to the traditional office environment, holding meetings in Slack gives everyone the ability to participate from whereverthey'relocated.

Use posts for technical specs and pin them to relevant channels

Make it easy for everyone to find details about the product youre building. Compose a post in Slack to document technical specs, project outlines, or to-do lists. Pin these items in relevant channels so you and your development team can refer to them later.

Track feedback, requests, and problems with emoji (and reacji!)

Coordinate your teams efforts by assigning one person each day to answer questions in a focused triage channel (#triage-ios, #triage-android, #triage-webapp, #triage-ops, etc.).

Here's how:

Update the channel topic to let everyone know whos on duty for the day, week, or month.

Encourage people to use specific emoji to indicate an issues severity. :red_circle: emoji means theissue is urgent. :blue_circle: emoji denotes a question or problem. :white_circle: emoji shows something is feedback.

Then use emoji reactionsto let others know youre working on the issue. :eyes:emoji reaction means "Im looking at this for you". :white_check_mark:emoji reaction means "Ive fixed the issue".

That's it! Here's an example of what that might look like in your #triage-webapp channel.

If your triage channel gets a lot of action, build a bot that scans the channel for specific emoji to help you keep track of outstanding issues.

Tip: Choose a custom emoji that represents the feature or project your team is working on. Get creative!

Apps for software developers

Weve listed a couple of examples here, but the Slack App Directory is chock-full of developer tools take your pick!

GitHub

GitHub makes it easy to store your Git projects and work together on them with your team. Connect GitHub to Slack to keep members in sync youll receive Slack notifications about commit events, pull requests, issue events, and deployment statuses.

Codeship

For teams working together on features or projects, Codeship keeps everyone on the same page of the development workflow. Run tests on your hosted software and automate your teams code deployments. When integrated with Slack, Codeship will automate your teams code deployments and send notifications to a designated channel, letting everyone know when new builds are successful or not.

Jira Cloud

Jira Cloud helps teams reach their full potential with powerful workflow and project tracking. Stay up to date with Jira without ever leaving the Slack app. @jirabot will send notifications from Jira Cloud to your channels in Slack, and onceyou'veconnected a project to your channel, @jirabot will automatically preview Jira issues whenthey'rementioned.

For more, visit .

Workspace Owners and members who have upgraded a workspace can view and manage payment details from the Billing page.

Manage payment methods

Update a credit card

Add a new card

Choose a different card

Remove a card

From your desktop, click your workspace name in the top left. get in touch with us

Select Billingfrom the menu.

Click Payment Methods.

Enter your credit card details, then click Add Card.

From your desktop, click your workspace name in the top left.

Select Billingfrom the menu.

Click Payment Methods.

BelowExisting Cards, select Pay with this card next to the card you want charged.

From your desktop, click your workspace name in the top left.

Select Billingfrom the menu.

Click Payment Methods.

Click the close icon next to it.

Switch to invoicing

To pay by self-serve invoice, a workspace must be on an annual payment schedule and meet certain workspace requirements. Workspace Owners and members who upgraded a workspace can review what's required, and if eligible, use the steps below to switch to paying by invoice:

From your desktop, click your workspace name in the top left.

SelectBilling from the menu.

From theOverview tab, select Change plan.

From the drop-down menu, select the option toSwitch immediately to paying by invoice.

ClickPreview changes to review the details.

Click Add a Payment Method.

SelectInvoice. Enter the number of members you want to pay for (this number must include all of your active members ). If you want to pay for more members than you currently have, .

Add additional billing contacts or a purchase order number if you'd like.

Click Review Order, then Purchase to finish. Payment via ACH, check, or wire transfer is due within 30 days. Slack's bank details will be listed on your invoice.

View and edit your billing statements

Follow the steps below to view your billing statement history, edit your company name and address, and add or change your VAT/ABN ID and business status if applicable.

View billing history

From your desktop, click your workspace name in the top left.

SelectBilling from the menu.

ChooseHistory.

Click the calendar icon and select a month, then clickGo To to view your billing statement for that month.

Edit billing statements

From your desktop, click your workspace name in the top left.

SelectBilling from the menu.

ClickSettings. Company name and addressEnter your information belowCompany Name & Address, then clickSave Settings. VAT/ABN ID and business statusClickSelect a country to choose yours from the list. Enter your business status (if required) and VAT or ABN ID, then selectSave Settings.

Tip: Choose how often you'll receive billing notification emails from the Email Frequency section of the Settings tab on the Billing page.

Add billing contacts

There may be other people within your company that need to stay up to date on billing, like the Accounting department. Workspace Owners and members who upgraded a workspace can add people as billing contacts to ensure they also receive billing-related emails. All billing contacts will be notified via email when a payment card on file is charged, and if credits are added to an account.

From your desktop, click your workspace name in the top left.

SelectBilling from the menu.

Click Contacts, then selectAdd a new billing contact.

Choose a member from the list or enter an email address. Then, clickAdd billing contact.

Who can use this feature?

Workspace Ownersor amember who upgrades a workspace

Free, Standard, andPlus plans

Shared channels let two separate organizations work together in a single channel, each from their own Slack workspace.There are three components to creating a shared channel:

An organization sends an invitation link to another organization.

The receiving organization chooses to accept or decline the invitation.

If accepted, both organizations must approve the request to share a channel.

Note: To share a channel, both workspaces must be on a paid plan. If you're using the free version of Slack, learn how to upgrade your workspace. Read more about managing shared channels on the Standard and Plus and Enterprise Grid plans.

Who can create shared channels?

Any member (but not guests) can send or accept an invitation to share a channel. Before a channel is shared, the request must be approved by both organizations:

On the Standard and Plus plans, by default, only Workspace Owners and Workspace Admins can approve requests to share a channel.

On the Enterprise Grid plan, by default, only Org Owners and Org Admins can approve requests to share a channel.

Org Owners/Admins on the Enterprise Grid plan and Workspace Owners/Admins on the Standard and Plus planscan give others permission to approve requests to share a channel.

Create a shared channel

You can create a brand new channel to share with another organization, or you can share an existing channel.

Things to keep in mind

Sharing a channel gives another organization access to only that channel and not everything in your workspace.

When you share an existing channel, the other organization can view the channels message history, members, and any bots.

Members of both organizations can direct message each other ifthey'rea part of the same shared channel.

You can share any channel with one other workspace or Enterprise Grid org, except for the #general channel.

Send a shared channel invitation

Before you get started, youll need the contact information of someone from the other organization, such as an email address, phone number, or any communication platform you prefer. You can then send a shared channel invitation link to another organization the way youd share any link.

Create a new channel

Share an existing channel

Click the plus icon next to Channels in the left sidebar. For more details, see Create a channel.

Next to the link, clickCopy, thenDone.

Using thecontact information you have, share the invitation link outside of Slack. You can share this with one or multiple members of another organization.

From your desktop, open the channel you'd like to share.

Click the gear icon to open the Channel Settings menu.

Select Add people to channel.

Click Share this channel.

Next to the link, click Copy, then Done.

Using the contact information you have, share the invitation link outside of Slack. You can share this with one or multiple members of another organization.

Note: Shared channel invitations expire after seven days. If an invitation link expires before its accepted or approved, you can copy a new invitation link to share.

Accept a shared channel invitation

When you receive a shared channel invitation link from a member of another organization, you or anyone else in your workspace who also received the invitation can accept it. To decline an invitation, youdon'thave to take any action.

Click the invitation link.

Choose the workspace the shared channel will be a part of, or click Sign in to another workspace.

Review and accept the details, then click Accept Invitation.

Choose if youd like to change the channel name, or make it a public or private channel. Note that these changes will only apply to your workspace and not to the external organization.

Click Accept Invitation.

Tip: The same shared channel invitation link can be sent to multiple people. Only one member of your organization needs to accept the invitation link before its pending approval.

Approve or decline a request to share a channel

When someone in your organization accepts a shared channel invitation, a request will be sent to both organizations to review and approve. View Manage shared channels on the Standard and Plus plans or Manage shared channels on Enterprise Grid to learn how.

Stop sharing a channel

When a project ends, or a channel is simply no longer needed, you can stop sharing it. Visit Stop sharing channels with another organization to learn how.

Who can use this feature?

Owners and Admins (default)

Standard, Plus, and EnterpriseGrid plans

To preview the latest Slack for Mac or Slack for Windows desktop app enhancements, youre invited to try our beta! As a member of Slacks beta community, you will automatically receive new builds of the Slack app before they become available to the public.

Download the beta

To download the beta for your operating system, follow the steps below:

Mac (beta)

Windows (beta)

Visit slack.com/beta/mac.

Click Download beta.

In your Downloads folder, double-click the Slack .dmg file.

Drag and drop the Slack app icon over to your Applications.

To launch Slack, simply double-click the Slack icon in your Applications folder.

The app will automatically check for updates and install the latest beta within 6 hours. You can also do this manuallyat any pointby going toSlack > Check for Updates.

Visit slack.com/beta/windows.

ClickDownload beta.

In your downloads folder, double-click the file calledSlackSetup.

Installation will begin, and the Slack app will automatically launch once installation is complete.

To open Slack when it's not already in use, double-click the Slack icon on your Windows Desktop.

Tell us what you think

All feedback is welcome and appreciated. Every little bit helps! Click Help > Troubleshooting > Report Issue in the apps menu bar, or send us a note at [email protected].

Opt out of the beta

If you change your mind after downloading the beta, you can choose to opt out at any time. To unsubscribe, use these steps:

From your desktop, click your workspace name in the top left.

Select Preferences from the menu.

SelectAdvancedon the left side.

UnderRelease Channel, click the dropdown menu and chooseProduction.

Slash commands act as shortcuts for specific actions in Slack. Type a slash command in the message field, select enter to send, and that's it. You've performed a task in one simple step!

To see a full list of available slash commands for your workspace, even custom ones, type a / forward slash in any channel or direct message.

Available slash commands

*Not available on all mobile apps.

Slash command

Action

/apps*

Search for Slack apps in the App Directory

/archive

Archive the current channel

/away*

Toggle your "away" status

/collapse

Collapse all inline images and video in the current channel (opposite of /expand)

/dnd [some description of time]

Start or end a Do Not Disturb session

/expand

Expand all inline images and video in the current channel (opposite of /collapse)

/feed help [or subscribe, list, remove]

Manage RSS subscriptions

/feedback [your text]

Send feedback or a help request to Slack

/invite @someone [#channel]

Invite a member to a channel

/join [#channel]

Open a channel and become a member

/leave (or /close or /part)

Leave a channel

/me [your text]

Display italicized text, e.g. /me does a dance will display asdoes a dance

/msg [#channel] (or /dm @someone) [your message]

Send a message to a channel or send a private direct message to another member

/mute

Mute a channel (or unmute a channel that is muted). On desktop, you can also use/mute to unfollow a thread.

/open [#channel]

Open a channel

/remind [@someone or #channel] to [What] [When]

Set a reminder for a member or a channel

/remind help

Learn more about how to set reminders

/remind list

Get a list of reminders you have set

/remove (or /kick) @someone

Remove a member from the current channel. This action may be restricted to Workspace Owners or Admins

/rename [new name]

Rename a channel (Admin only)

/search [your text]*

Search Slack messages and files

/shortcuts*

Open the keyboard shortcuts menu

/shrug [your message]

Appends\_()_/ to the end of your message

/star*

Star the current channel or conversation

/status

Set or clear your status

/topic [text]

Set the channel topic

/who

Listup to 100members in the current channel

Use Slack in a different language? The functionality of some slash commands, e.g., /remind, may vary depending on your language preference.

Note:When slash commands are added to shared channels, only members of the installing workspace will be able to use them.

Who can use this feature?

By default,all memberscan use this feature. WorkspaceOwnerscan choose to limit access forMulti-Channel Guests.

Free, Standard, Plus, and Enterprise Grid plans

Meetings are meant for sharing ideas, so make sure yours are seen. With the Slack desktop app, hop on a Slack Call and:

Present your screen

Draw on your screen

Let others draw on your screen

Step 1: Start a call

From either a channel or DM, click the phone icon at the top of your screen.

From a DM your call will start right away. From a channel, click Start new call to post it to the channel.

Tip: Check out Make calls in Slack for more in-depth instructions. And while you're at it, review some of the basics of Slack Calls.

Step 2: Share your screen

Present your screen

During a call, any participant can present their screen by clicking the Share your screen icon. check out our troubleshooting guide

Allow others to draw on your screen

By default, your teammates can draw on your screen while you're presenting. To turn this off, click the group drawing icon. You can also draw on your screen by clicking the pencil icon. Use this tool to draw attention to specific sentences, charts, data points, or whatever else is important to call out.

Tip: Take a look at all the actions you can take when you're on a call.

Step 3: Review screen sharing tips

Take turns

During a call, only one person can share their screen at a time. When you're done presenting, the next person can start sharing to take control. Yay teamwork!

Active Speaker

The member sharing their screen becomes the active speaker by default: other teammates on the call will only see the active speaker's screen, even when others are talking.

Google Chrome

If you use Slack in Google Chrome, you can view your teammate's shared screen, but you won't be able to start a screen share from your end. To share your own screen, you'll need to switch to the Slack app for Mac or Windows.

Windows 7

Screen sharing in Slack requires transparent windows, but these are unavailable with some Windows 7 desktop themes. Here's how to make sure youre using transparent windows:

From your Windows desktop, choose Start.

Select Control Panel.

Choose Personalization and select any Aero theme.

Note: If you ever need some extra help with Slacks call features, .

Who can use this feature?

All members and guests

Standard, Plus, and Enterprise Gridplans

If a channel's conversation is better suited for a closed audience, Owners and Admins can convert the channel to private. This type of channel is best for discussions that shouldn't be open to everyone.

Keep in mind

Only Workspace Owners/Admins and Org Owners/Admins can convert a channel to private, and they'll need to be a member of the channel to do so. If you're not an Owner or Admin, contact one for help.

The #general channel cannot be converted to a private channel.

Shared channels will only be converted in the workspace that makes the change.

Files within the channel will not become private.

Convert a channel to private

Note: Its not possible to undo this action. Onceyou'veconverted a channel to private, you cannot make it public again.

Desktop

Mobile

From your desktop, open the channel you'd like to make private.

Click thegear icon in the top right.

Select Additional options from the menu.

Choose Change to a private channel. If you don't see the option to convert the channel, reach out to an Owner or Admin for help.

Click Change to Privateto confirm.A message will post in the channel to let members know its been converted.

Its not possible to convert a channel to private from the Slack iOS or Android app.

Restrict who can convert channels

By default, Owners and Admins of a workspace or org can convert channels to private (members don't have the option). If theyd prefer, Workspace and Org Owners can limit channel management preferences including private channel conversions to only Owners.

Who can use this feature?

Workspace Owners/AdminsandOrg Owners/Admins

Free, Standard, Plus, and Enterprise Grid plans

If an Org Owner or Workspace Owner enables single sign-on (SSO) or requires members to re-authenticate, well let you know.We'll send you an email explaining how to connect (or "bind") your Slack account with your identity provider (IDP).

Note: Your SSO binding email will expire after 72 hours. You can always request a new email from an Org Owner or Workspace Owner.

Press the Authenticate your accountbutton in the binding email to get started. The process takes less than a minute!

send a single sign-on rebind email

Note:You can connect your SSO account with Slack from your desktop or mobile device.

Rebind your SSO account after a session reset

If theyd like, Org Owners and Workspace Owners can initiate an SSO session reset. If that happens, members will be signed out of Slack. Org Owners and Workspace Owners can, prompting members to rebind their SSO and Slack accounts.

To sign back into your workspace, open the rebind email and complete the steps below. Youll then be able to sign in using your IDP.

To rebind, click the Sign in to authenticate your account button in the rebind email.

Users may see an option to Remain associated with their account (continue using the same account they had been using) or Switch.

Tip: To retain your message history in Slack, make sure to choose the option to remain associated with your account.

Who can use this feature?

Membersand guests

Standard,Plus, and Enterprise Grid

Whether you're kicking off a new project or your team needs a place to discuss ongoing topics, channels are where collaboration happens. When you need to create a new one, use the steps below.

Who can create channels?

By default, the following roles can create channels:

Public channels: All members of a workspace, but not guests

Private channels: All members, including Multi-Channel Guests

Workspace Owners can change default permissions and limit who can create channels in their workspace. If you don't have permission to create a channel, ask a Workspace Owner to do it for you.

New to Slack? Watch our Getting Started With Channels webinar to learn all about channelsfrom members of the Slack team.

Create channels

Desktop

iOS

Android

Click the plus icon next to Channels in the left sidebar.

Enter a channel name. If you see the option to choose a channel prefix, you can select one from the drop-down menu. Channel names must be lowercase, without spaces or periods, and shorter than 80 characters.

Add a description to let others know what the channel is about.

Use the toggle to make the channel public or private.

When youre ready, click Create channel.

Add others to the channel: start typing a name, then select it from the dropdown menu to add that person. You can also add members later on.

Swipe to the right to open the channel list.

Tap the plus icon next toCHANNELS in the left sidebar.

Tap Create in the top right.

Use the toggle make the channel public or private.

Enter a channel name.Names must be lowercase, without spaces or periods, and shorter than 80 characters.

Add a purpose to let others know what the channel is about.

Tap Create to finish.

Swipe to the right to open the channel list.

Tap the plus icon next to the CHANNELS header.

Tap the plus icon in the bottom-right corner.

Use the toggle make the channel public or private.

Enter a channel name.Names must be lowercase, without spaces or periods, and shorter than 80 characters.

Add a purpose to let others know what the channel is about.

Tap Create to finish.

Note:Every channel must have a unique name. If a name is already taken, Slack will let you know.

Reserved channel names

Some words in Slack are reserved and can't be used as channel names, regardless of the locale you're using. See the list, by language, below.

Brazilian Portuguese:aqu,canais, canal, eu, geral, grupo, m, todos

English:archive, archived, archives, all, channel, channels, create, delete, deleted-channel, edit, everyone, group, groups, here, me, ms, slack, slackbot, today, you

French:chane/chaine, groupe, ici,moi, tous

German:alle, allgemein, Channel/channel, hier, Gruppe/gruppe, mir

Japanese:,,,,

Spanish:aqu,canal, grupo, m, todos

Who can use this feature?

Members and sometimes guests (default)

Free,Standard,Plus, andEnterprise Grid

Workspace Owners and Admins on the Standard and Plus plans and Org Owners and Admins on the Enterprise Grid plan can send emails that prompt members to rebind their single sign-on (SSO) accounts to their Slack accounts when their sessions end.

Send an SSO rebind email

Standard and Plus

Enterprise Grid

From your desktop, click your workspace name in the top left. connect their SSO account

From the menu, click Administration, then Manage members.

Search for the member youd like to send an SSO rebinding email to.

Click the three dots icon.

Select Send SSO Rebind Email.

From your desktop, click your workspace name in the top left.

From the menu, click Administration, then Organization Settings.

Visit the Organization page of the Admin Dashboard.

Click Members, then search for the member youd like to send an SSO rebinding email to.

Click on the member's name to open their profile.

Click the three dots icon, then select Send SSO Rebind Email.

Members will receive an email from Slack asking them to to their workspace or Enterprise Grid org. To begin the binding process, theyll need to click Authenticate your account from the email.

Who can use this feature?

Workspace Owners/Admins and Org Owners/Admins

Standard, Plus, and Enterprise Grid

Keyboard shortcuts help you navigate Slack with minimal effort. You can see a quick list of shortcuts by pressing/(Mac) andCtrl/(Windows/Linux), ortake a look at the detailed lists below.

Why use keyboard shortcuts?

They make Slack accessible for everyone.

They increase efficiency by helping you get around Slack faster.

Note:You can't set custom keyboard shortcuts for Slack, but we may add this in the future. For now, use the shortcut above to see a quick list.

Using an international keyboard?Some shortcuts may differ from whats listed below (they're marked with an * asterisk). See Manage your keyboard layout for shortcuts specific to your keyboard.

Navigation

Mac

Windows/Linux

Action

Mac

Quick Switcher

(T is desktop app only)

K

T

Navigate by section

F6

Open direct messages menu

ShiftK

Browse all channels

ShiftL

Open the Threads view**

ShiftT

Previous unread channel orDM

OptionShift

Nextunread channel or DM

OptionShift

Previous channel or DM visited

[

Next channel or DM visited

]

Preferences**

,

Open or close right pane

.

Channel info pane

ShiftI

Activity**

ShiftM

Directory

ShiftE

Starred Items

ShiftS

Search current channel or conversation

F

Open previous search

G

Toggle full screen view

^F

**This shortcut only works on the Slack desktop app.

Action

Windows/Linux

Quick Switcher

(T is desktop app only)

CtrlK

CtrlT

Open direct messages menu

CtrlShiftK

Browse all channels

CtrlShiftL

Open the Threads view**

CtrlShiftT

Previous unread channel orDM

AltShift

Nextunread channel or DM

AltShift

Previous channel or DM visited

Alt

Next channel or DM visited

Alt

Preferences**

Ctrl,

Open or close right pane

Ctrl.

Channel info pane

CtrlShiftI

Activity**

CtrlShiftM

Directory

CtrlShiftE

Starred Items

CtrlShiftS

Search current channel or conversation

CtrlF

Open previous search

CtrlG

Toggle full screen view

(Only when the message input box is not in focus)

CtrlShiftF

**This shortcut only works on the Slack desktop app.

All Unreadsnavigation

To learn about this feature and how to turn it on, visit View all your unread messages.

Mac

Windows/Linux

Action

Mac

Open All Unreads view

ShiftA

Mark messages as unread

Option+ click a message

Move between channels

or

Open and collapse channel sections

or

Action

Windows/Linux

Open All Unreads view

CtrlShiftA

Mark messages as unread

Alt+ click a message

Move between channels

or

Open and collapse channel sections

or

Switch workspaces

Mac

Windows/Linux

Action

Mac

Switch to previous workspace

Shift[

Switch to next workspace

Shift]

Switch to a specific workspace (see assigned number under the workspace icon in your Slack app)

[number]

Action

Windows/Linux

Switch to previous workspace

CtrlShiftTab (Windows)

CtrlShift[(Linux)

Switch to next workspace

CtrlTab (Windows)

Ctrl](Linux)

Switch to a specific workspace (see assigned number under the workspace icon in your Slack app)

Ctrl[number]

Mark messages read or unread

Mac

Windows/Linux

Action

Mac

Mark all messages in current channel or DMas read

Esc

Mark all messagesas read

ShiftEsc

Set amessage as your oldest unread message

Option+ click a message

Action

Windows/Linux

Mark all messages in current channel or DMas read

Esc

Mark all messagesas read

ShiftEsc

Set amessage as your oldest unread message

Alt+ click a message (Windows)

CtrlAlt+ click a message (Linux)

Format messages

Make sure your cursor is in the message field to perform these shortcuts.

Mac

Windows/Linux

Action

Mac

Edityour last message

in emptymessage field

Selecttext to beginning of current line

Shift

Select text to end of current line

Shift

Create a new line in your message

ShiftEnter

Add an emoji reaction to a message* (May vary by keyboard)

Shift\

Bold selected text

B

Italicize selected text

I

Strikethrough selected text

ShiftX

Quote selected text

Shift9

Code selected text

ShiftC

Codeblock selected text

AltShiftC

Turn selected text into a numbered list

Shift7

Turn selected text into a bulleted list

Shift8

Apply formatting when you copy and paste text in markdown from another source into Slack

ShiftF

Undo message formatting

Z

Action

Windows/Linux

Edityour last message

in emptymessage field

Selecttext to beginning of current line

Shift

Select text to end of current line

Shift

Create a new line in your message

ShiftEnter

Add an emoji reaction to a message* (May vary by keyboard)

CtrlShift\

Bold selected text

CtrlB

Italicize selected text

CtrlI

Strikethrough selected text

CtrlShiftX

Quote selected text

CtrlShift9

Code selected text

CtrlShiftC

Code block selected text

CtrlAltShiftC

Turn selected text into a numbered list

CtrlShift7

Turn selected text into a bulleted list

CtrlShift8

Apply formatting when you copy and paste text in markdown from another source into Slack

CtrlShiftF

Undo message formatting

(Only when the message input box is in focus)

CtrlZ

Files and snippets

Mac

Windows/Linux

Action

Mac

Upload file

U

Create new Snippet

ShiftEnter

Action

Windows/Linux

Upload file

CtrlU

Create new Snippet

CtrlShiftEnter

Call actions

Mac

Windows/Linux

Action

Mac

Toggle mute on and off (Hold down to talk when muted)

M

Toggle video on and off

V

Show invite list

+ or A

View and select an emoji reaction

E then 1 - 9

Action

Windows/Linux

Toggle mute on and off (Hold down to talk when muted)

M

Toggle video on and off

V

Show invite list

+ or A

View and select an emoji reaction

E then 1 - 9

Who can use this feature?

Org OwnersandOrg Admins

Available on the Enterprise Grid plan

Org Owners and Org Admins can manage apps for all workspaces in their org from the Admin Dashboard:

Approve apps for members to install

Restrict apps so member cannot install them

View all installed, approved, and restricted apps across their org

Approve or restrict apps for your org

If theres an app management policy in place for your org, apps will need to be approved before members can install them to their workspace. Org Owners and Org Admins can approve or restrict apps for every workspace in their Enterprise Grid org.

Note: If an app is approved at the org level, Workspace Owners can still restrict it for their workspace. If an app is restricted at the org level, Workspace Ownerscan'tapprove it for their workspace.

Create a list of approved apps

From your desktop, click your workspace name in the top left. App Directory

Select Administration from the menu, then Organization Settings.

Select Apps, then click Approve in the top-right corner of the page.

Search for and select an app from the drop-down menu.

Review the apps requested permissions, then click Next.

Click Approve.

Restrict apps for your org

From your desktop, click your workspace name in the top left.

Select Administration from the menu, then Organization Settings.

Select Apps, then click Restrict in the top-right corner of the page.

Search for and select an app from the drop-down menu.

Click Restrict.

Note: Restricting an app will not remove any existing installations of that app from workspaces in your org.

View your org's apps

Org Owners and Org Admins can see which apps are installed, approved, or restricted across workspaces in their org, along with details about what permissions the app requires.

View apps in your org

From your desktop, click your workspace name in the top left.

SelectAdministration from the menu, thenOrganization Settings.

BelowOrganizationin the left sidebar, selectApps.

Select the tabs at the top of the page to view Installed Apps, Approved Apps, or Restricted Apps.

To view more info about an app, click on the apps name. Select Permissions to view the apps scopes and click App Details to view more info in the App Directory.

Tip: To export a list of installed apps across your org, open the Export CSV dropdown menu, then click Generate CSV.

View apps by workspace

From your desktop, click your workspace name in the top left.

SelectAdministration from the menu, thenOrganization Settings.

Select a workspace from the list.

Below the workspace name at the top of the page, clickApps.

Click on an app's name to view details, or click theManage Apps button in the top right to open the .

Shared channels let two separate organizations work together in a single channel, each from their own Slack workspace. Use shared channels to focus your communication with organizations you work with regularly, like clients, vendors, and partners. With this feature, we've taken added precautions to protect your privacy and keep your workspace or Enterprise Grid org secure.

Shared channel requests

Approve a request to share a channel

The request to share a channel must be approved by both workspaces before the channel is connected. By default, only these individuals can approve a request to share a channel:

Standard and Plus plans: Workspace Owners and Admins

Enterprise Grid plan: Org Owners and Admins

A shared channel request will include the external organization's name and workspace name. Use this information to identify the sender and confirm that someone from your workspace or Enterprise Grid org needs access to this channel.

Decline a request to share a channel

If you're unsure what a proposed shared channel is for or who the request is from, you have a few options:

Don't accept the request to share a channel. You can decline any request your receive.

Ask your members for more info about the request if they're already working with the sender in some capacity.

Contact the sender for clarification.

Message and file retention

Custom message and file retention policies aren't supported. All messages and files shared in a shared channel and related direct messages will abide by the default setting, keep all messages.

Message editing and deletion

Message editing and deletion settings for your workspace or Enterprise Grid org will apply to shared channels. For example, A Workspace Admin can delete messages sent by members of their workspace, but not those sent from a member of an external organization.

Export tools and Data Loss Protection (DLP)

On the Standard and Plus plans, Workspace Owners and Admins can use Standard Export to export content from shared channels. On the Plus plan, Workspace Owners can apply to access Corporate Export to export content all shared channels (public or private) and the related direct messages shared across two workspaces.

Both workspaces can read content or data posted in a shared channel, but only the workspace that sent the data may edit or delete it from Slack.

Review our guide to export tools to read more about these options.

Shared channels let two separate organizations work together in a single channel, each from their own Slack workspace. Here's what members of the same shared channel can do:

Send and read messages in the channel

Exchange direct messages with other members

Upload files, and use apps and integrations

Who can create shared channels

Shared channels are available on the Standard, Plus, and Enterprise Grid plans. Everyone (except guests) can send and accept an invitation to share a channel with another organization.

Before a channel is shared, the request to share the channel needs to be approved by someone with permission to manage shared channels from both organizations. View Create shared channels to learn more.

How to work in shared channels

Shared channels are a lot like other channels in Slack,but there are some differences to keep in mind. Heres what to expect when you work in a shared channel.

Identify a shared channel

A shared channel will have a diamond icon next to the channel name, and the external organization's name will appear above the message field. Enterprise Key Management customers

View a member's profile and status

Members of a shared channel can see each others full profiles and profile photos. When working with external members, you'll see their organization's Slack icon on their profile photos, and they'll see yours too. Keep in mind that only members of your workspace can see ifyou've set a status in Slack.

Manage channel details

A shared channel is a common place for two separate organizations to work together, but each workspace can have a different channel name, topic, purpose, and decide if the channel is public or private.

Use custom emoji

Members of the other workspace in your shared channel can only see your workspaces custom emoji whenthey'reused as emoji reactions. Members outside of your workspacewon'tsee your custom emoji in their emoji picker or be able to see them if included in a message.

Use apps and integrations

You can use apps and integrations in shared channels just like any other channel. All members can see messages from bots and apps, and even message another workspaces bot user if its been added to the channel.

Keep in mind that your slash commands will only work in your workspace, and that members of the other organization can't use Actions for apps and third-party tools that have been connected to your workspace.

Shared channels and Enterprise Key Management (EKM)

will be able to use shared channels; however, messages and files sent in shared channels are not currently encryptable using your own keys.

Messages and files in all other channels within Slack will still be encrypted using your keys. Once EKM becomes supported across shared channels, EKM will retroactively apply to all your messages and files in shared channels.

Whether in a channel or a direct message, communication in Slack is the backbone of collaboration. Slack makes it easy to send and read messages so you can quickly share information with your workspace.

Send messages in Slack

Desktop

iOS

Android

When you're viewing a channel, its name will be highlighted in the channel list on the left. Click the message field at the bottom of the screen to send a message to this channel.

Type your message in the message field.

PressEnterto send.

You can quickly edit your last message by pressingthe up arrow keyin the empty message field.

Tip: You also have the option to add a send button to Slack, allowing you to use the Enter key to add a new line to your text.

Tap the message field at the bottom of the screen.

Type your message.

Tap Send.

Note:To give yourself more space to compose, tap the diagonal arrows iconor swipe up on the message field.

You can add to your message using the options below:

Action

Icon

Share a photo

Upload and attach a file

Choose a slash command

Mention a member

Tip: To edit a message, tap and hold the message, then tap Edit Message.

Tap the message field at the bottom of the screen

Type your message

Tap the paper plane icon to send.

You can add to your messages using the options below:

Action

Icon

Choose an emoji

Take a photo to share

Share a photo

Upload and attach a file

Choose a slash command

Mention a member

Tip: To edit a message, tap and hold the message, then tap Edit.

Note:If a message fails to send, you may see an exclamation mark next to a channel or direct message in the sidebar. To resend your message, open the channel or DM, find the message, then click or tap theexclamation mark icon.

Drafts

If you start writing a message and navigate away, you'll see apencil icon next to the channel name or direct message. That unsent message will sit under the Drafts heading at the top of your sidebar until youre ready to send it.

Drafts are available on desktop, iOS and Android. They do not sync across different devices.

Note: Drafts is a built-in feature it's not possible to disable it for your account or workspace.

Read messages in Slack

Desktop

iOS

Android

Open and view channels

If you see abolded channel name in the list, that means there's unread activity click it to open the channel and view unread messages.

You'll see a blue bar when you open a channel with unread activity: you'll easily see the numberof new messages since you last viewed the channel.

Unread messages

By default, Slack marks a channel as read as soon as you view it, but you can change the way your unread activity is managed from your preferences. Here's how:

From your desktop, click your workspace name in the top left.

Select Preferences from the menu.

Click the Mark as Read tab.

Under When I view a channel, select your preference.

You can choose from one of these options:

Start where you left off (at the oldest unread message) and mark the channel as read

Start at the newest message and mark the channel as read

Start at the newest message but leave the older messages unread

Mark messages as unread

If you need to come back to a channel later, you can mark messages as unread. Here's how:

Hover over the oldest message youd like to mark as unread.

Click the More actions icon.

Click Mark unread.

The message you've selected and any others that are sent after it will be marked unread

Tip: You can also holdAlt and click a message to mark that message and any others sent after it as unread.

Open and view channels

In the iOS app, your main view will be of the channel you're currently in. Here's how to navigate to other channels:

Swipe left to right to open the channel list.

Tap the channel you'd like to view.

If a channel name isbolded, this meansthere's unread activity. Channels with unread activity will appear at the top of the channel list.

Unread messages

Slack will display a blue bar when a channel has more unread activity than can fit on your screen.

Tap the arrow on the left to jump to the oldest unread message, or mark the channel as read by tapping theclose icon at the right end of the bar .

Note: To disable the blue unread bar, swipe from right to left, tap Settings, Advanced, and toggle Mark as Read Immediately.

Mark messages as unread

If you need to come back to a channel later, you can mark messages as unread. Here's how:

Long-press a message.

Tap Mark Unread.

The message you've selected and any others sent after it will be marked as unread.

Open and view channels

In the Android app, your main view will be of the channel you're currently in. Here's how to navigate to other channels:

Tap your workspace icon in the top left, or swipe from left to right to open the channel list.

Tap the channel you'd like to view.

If a channel name isbolded, this meansthere's unread activity. Channels with unread activity will appear at the top of the channel list.

Note: On Android 9 or above, any reply you start writing from your devices Notification Shade will be saved in Slack. If you switch over to the mobile app, youll see your drafted reply in the message field for that conversation.

Unread messages

Slack will display a blue bar when a channel has more unread activity than can fit on your screen. Tap the blue bar to jump to the oldest unread message, or tap the close icon at the right end of the bar to mark the channel as read.

Mark messages as unread

If you need to come back to a channel later, you can mark messages as unread. Here's how:

Long-press a message.

Tap Mark Unread.

The message you've selected and any others sent after it will be marked as unread.

If you use Microsoft OneDrive to host and manage your files in the cloud, you can install the OneDrive app for Slack to create, share, and search for your files right from your workspace.

OneDrive app requirements

Only a single OneDrive account can be authorized per Slack workspace member

Office 365 accounts (SharePoint Online, OneDrive for Business, Office 365 Enterprise) and Non-Enterprise Microsoft accounts (OneDrive and OneDrive Basic) can use the OneDrive Slack app

On-premises SharePoint installations or Office 365 plans hosted on a Microsoft national cloud deployment (including Office 365 U.S. Government, Office 365 Germany, and Office 365 operated by 21Vianet in China) are not currently supported

Note:Files added from the OneDrive app can be searched in Slack, but they won't be stored in your workspace. They'll continue to be stored in OneDrive.

Connect OneDrive to Slack

To connect OneDrive and Slack, install the app to your workspace. Once the app is installed, each member will need to connect their OneDrive account to Slack.

Install the app from the Slack App Directory

Visit the OneDrive page in the App Directory.

Click Add to Slack.

ClickAllow to grant the OneDrive app access to your workspace.

Sign in to OneDrive and selectYes to authenticate with Slack.

Connect your account

If the OneDrive app has already been installed to your workspace, you'll just need to connect your account in order to use it.

From your desktop, clickApps in the left sidebar.

Search forMicrosoft OneDrive, then clickView next to the app's name. This will open a direct message with the OneDrive app.

ClickConnect.

SelectAllow to grant OneDrive access to your Slack account.

Sign in to OneDrive when prompted.

Share files from OneDrive

From a channel or direct message, click the paper clip icon to the left of the message field.

Sign in to your OneDrive account.

BelowAdd a file from, selectOneDrive.

Choose which file(s) to share, then clickOpen.

After you send your message, the file(s) will expand to show a preview, file type, and link back to OneDrive. Please note that it's not currently possible to share folders or OneNote files to Slack.

Tip: Onceyou'veconnected your account, you can also share OneDrive files by pasting links in any channel or DM.

Manage access to files

If all members you've shared a file with cannot view or edit it, the OneDrive app will send you a message prompting you to manage access when you share the file. To update access in the future, we recommend re-sharing the file in Slack and making adjustments.

Next to a OneDrive file you shared, open the drop-down menu.

Choose to grant view access toAnyone in the conversation,Anyone in your organization, orAnyone with the link.

You can also grant edit access toAnyone in your organization orAnyone in the conversation.

slash command

Note: File access management options will only be visible for files shared in channels with 10 or fewer people.

Manage file previews

When you share a OneDrive file in Slack, you can choose if you want a preview to display:

Add a previewA preview will be displayed when your share the file

Don't add a previewA preview will not be displayed when you share the file, but other file information will be visible

Don't add a preview or ask me againPreviews will never be displayed when you share files, and you won't see preview prompts

Tip: Use the /onedrive to reset your file management preferences or disconnect your account.

Enterprise Mobility Management (EMM) also known as Mobile Device Management gives organizations control over how their company data is used and accessed on mobile devices.

Step 1: Choose an EMM provider

Connect with a Slack for EMM provider to learn more and set up your account. We work with several EMM providers like AirWatch, MobileIron, and Blackberry to verify our services are compatible.

Tip: Review the mobile device requirements for Slack for EMM.

Step 2: Turn on EMM

Contact Slack when you're ready to activate or change the mobile security settings for your organization. Below is the information we'll need from you to make these updates.

Choose who is affected

Only members using an approved device can access your organization's workspaces. Select one of the options below:

All members (excluding guests) will be required to update to the Slack for EMM app. Guests can sign in from any device.

All members (including guests) will be required to update to the Slack for EMM app and must use an approved device to access Slack.

All members and guestscan use either the regular Slack app or the Slack for EMM app and sign in from any device.

Customize your message

Members required to use the Slack for EMM app will have 72 hours to switch before they're signed out on mobile. To help your members transition, we recommend sharing upcoming EMM changes before turning them on.

Once EMM is enabled, members will get an email with more information. In the email, you can include a custom message, such as a link to an internal guide or contact info for your company's helpdesk. Here's what the email will include:

A message that explains their company has updated mobile security.

The date and time members must access Slack on approved devices using the Slack for EMM app.

Instructions to access and install the EMM app for Slack.

Tip:To include a custom message for your members, you must add it at the time you turn on EMM.

Step 3: Configure additional settings

Navigate to Security Settings in the Org Dashboard to enable app-level settings for all org members not managed by EMM. To further protect your org's data, you can choose to block file downloads and copying content, require secondary authentication, or require a mandatory mobile browser on unmanaged mobile devices. The latest version of the Slack app is required.

What members can expect

If required, they'll need to switch to the Slack for EMM app.Once installed, members can sign in using their single sign-on credentials.

If required, they can't access your org from an unmanaged device. If the Slack for EMM app is required, members using an unmanaged device will see a screen letting them know they'll need to use an approved device. Slack will send them an email with instructions from the custom message you provided in step 2 above.

Note:You can whitelist an org domain to ensure that members can only access corporate workspaces in the Slack for EMM app. Set up this configuration through your EMM provider.

Who can use this feature?

Org Ownersand Org Admins

Available on theEnterprise Grid plan

You can integrateyour Active Directory Federation Services (ADFS) instance to help manage seamless single sign-on for your members.

Note: On its own, ADFS does not support automatic de-provisioning through Slacks SCIM API. After de-provisioning a member in your IDP, make sure to also deactivate them in Slack if you havent implemented a SCIM provisioning solution outside of ADFS.

Step 1 Set up ADFS for Slack

Creating a new relying party trust

Sign in to the server where ADFS is installed. If you need help deploying ADFS, check out this guide.

Open theADFS management console and select Trust Relationships, then Relying Party Trusts in the left console tree.

Click Add Relying Party Trust from the Actions menu on the right.

In the Select Data Source step, toggle the option Enter data about the relying party manually. send us a note

Next, specify the display name for your application in the Specify Display Name tab. We suggest calling it something like Company name - Slack. Add any optional notes you may need.

In the Choose Profiletab, select ADFS Profile.

On the Configure Certificate tab, leave the certificate settings at their defaults.

In the Configure URL tab, select the box Enable Support for the SAML 2.0 WebSSO protocol and enter the SAML service endpoint. Plus plan:https://yourdomain.slack.com/sso/saml Enterprise Grid:https://yourdomain.enterprise.slack.com/sso/saml

In the Configure Identifiers tab, enter https://slack.com and click Add. Note: If you choose to specify a unique workspace URL ( https://[workspacename].slack.com ), ensure you input the same value into the Service Provider Issuer field in Slack.

Add optional multi-factor authentication.

Select Permit all users to access this relying party, thenclickNextand review your settings

Ensureyou'vetoggled Open the Edit Claim Rules dialog for this relying party trust when the wizard closesand select Close.

Next, you'll create rules, or assertion claims, for your relying party trust in this case, your Slack workspace or Enterprise Grid. Slack only receives the outgoing claim type attributes and values, so the list of attributes might look different. Keep in mind, you will need two claims: one for Slack Attributesand one for NameID.

ClickAdd Rule.

Create a rule to send LDAP attributes as claims. Only the outgoing claim type User.Email is required, but you may want to include first_name, last_name, and User.Username. Remember, outgoing claim types are case sensitive.Note: The value sent for User.Username will correspond to a user's username. Ensure this value is unique for each user and will not be re-used

Next, create another rule to transform an incoming claim.

Open the requiredNameID claim rule, and change theoutgoing name ID format toPersistent Identifier. Then, clickOKto save.

Note: If you opt to sign the AuthnRequest in Slack, youll need to upload the generated Slack certificate to the Signature tab in ADFS. Youll also need to ensure thatyou'veselected the secure hash algorithm SHA-1 in the Advanced tab.

Step 2 Integrate Slack with your IDP

Plus plan

Slack Enterprise Grid

Next, add ADFS details to your Slack workspace's authentication settings:

From your desktop, click your workspace name in the top left.

Select Administration, then Workspace settings from the menu.

Click Authentication, then clickConfigure next toSAML authentication(OneLogin, Okta, or your custom SAML 2.0 solution).

Enter yourSAML 2.0 Endpoint URL(SAML 2.0/W-FederationURL endpoint). The default installation is /adfs/ls/.

Enter your Identity Provider Issuer.

From ADFS's Encryption tab, copy your entire token-signing x.509 Certificate and paste it in the Public Certificate field.

To set up more than one relying party trust with Slack, expand theAdvanced Options menu.

BesideAuthnContextClass Ref, choosePasswordProtectedTransport and windows (use with ADFS for internal/external authentication). Then, enter your uniqueService Provider Issuer.This should match your Relying Party Identifier in ADFS.

Click Save.

Next, you'll need to add ADFS details to your Enterprise Grid organization's authentication settings:

From your desktop, click your workspace name in the top left.

Select Administration, thenOrganization settingsfrom the menu.

Visit the Securitypage of the Admin Dashboard.

UnderAuthentication,enter yourSAML 2.0 Endpoint URL(SAML 2.0/W-FederationURL endpoint). The default installation is /adfs/ls/.

Enter your Identity Provider Issuer.

In thePublic Certificatefield, copy and paste your entire x.509 Certificate.

You can set up more than one relying party trust with Slack. UnderAuthnContextClass Ref, choosePasswordProtectedTransport and windows (use with ADFS for internal/external authentication).

Enter your uniqueService Provider Issuer.This should match your Relying Party Identifier in ADFS.

ClickSave Changes.

Note: We're happy to help with your setup, but we can't always guarantee your connection will work with Slack. Read our Troubleshoot SAML authorization errors article or and we'll do what we can!

Who can use this feature?

Workspace Ownersand Org Owners

Plus andEnterprise Grid

On the Standard and Plus plans, by default, only Workspace Owners and Admins can manage shared channels for their workspace. They can also decide to give others permission tomanage shared channels in order to perform these actions:

View all shared channels

Manage shared channel requests

Stop sharing channels

Tip: Is your workspace part of an Enterprise Grid org?Learn more about managing shared channels.

Set permissions for managing shared channels

Only Workspace Owners and Admins can decide to give other members permission to manage shared channels. To give someone these permissions, use the steps below:

From your desktop, click your workspace name in the top left. Stop sharing channels with another organization

Click Administration, then Workspace settings from the menu.

Click the Permissions tab.

Next to Shared Channel Requests, click Expand.

Under Who can approve shared channel requests?, choose who can manage shared channels in your workspace.

Click Save to finish.

Managing shared channels

Workspace Owners, Admins, and members with permission to manage shared channels have the ability to perform the actions below.

View all shared channels

To view all the shared channels in your workspace, as well as the external organizations they're shared with, use the steps below:

From your desktop, click your workspace name in the top left.

Select Administration from the menu.

Click Manage shared channels.

From the Organizations tab on the left, view a list of your workspaces shared channels and the organizations youre sharing channels with.

Note:To keep their content private, you can't see the names of private shared channels, but you'll be able see they exist when you view all shared channels in your workspace.

Manage shared channel requests

Workspace Owners, Admins, and those with permission to manage shared channels can approve or decline a shared channel request using the steps below:

From your desktop, click your workspace name in the top left.

SelectAdministration from the menu.

ClickManage shared channels.

Select the Pending requests tab on the left.

Choose Approve or Decline next to the channel names.

Note: Approval requests are also sent to all Owners and Admins of both workspaces in a direct message (DM) with Slackbot.

Stop sharing channels

To disconnect shared channels, there are two options:

Disconnect individual shared channels when you want to continue working with another organization and preserve the other shared channels you share.

Disconnect all shared channels to end the connection between your organizations and stop collaboration.

Visit to learn more.

Who can use this feature?

WorkspaceOwners andAdmins(default)

StandardandPlusplans

If you use shared channels to collaborate with external vendors, teams, contractors, or businesses, you may need to do some channel maintenance from time to time. Whether a specific channel is no longer needed, or you'd like to stop collaborating with another organization altogether, learn how to stop sharing channels:

Disconnect individual shared channels when you want continue working with another organization and preserve the other shared channels you share.

Disconnect all shared channels to end the connection between your organizations and stop collaboration.

Who can disconnect shared channels?

On theStandard and Plus plans,Workspace Owners,WorkspaceAdmins, and anyone else they've allowed to manage shared channels can disconnect them.

On theEnterprise Grid plan,Org Owners,Org Admins, and anyone else they've allowed to manage shared channels can disconnect them.

Disconnect individual shared channels

If a specific channel is no longer needed, like when a project ends, you can stop sharing it. This action won't impact your ability to collaborate with the other organization in other shared channels.

What to expect

You won't be able to share this channel again.

The organization that created the channel can continue using it. The other organization will get an archived copy of the channel's contents.

Members of each organization can still direct message each other.

How to stop sharing a channel

Standard and Plus plans

Enterprise Grid plan

From your desktop, click your workspace name in the top left.

Select Administration from the menu.

ClickManage shared channels.

Find the organization you're sharing the channel with. Click the three dots icon, then View shared channels.

Find the channel, then clickStop sharing this channel.

From your desktop, click your workspace name in the top left.

Select Administration from the menu.

Click Manage shared channels.

Find the organization you're sharing the channel with. Click the three dots icon,then View shared channels.

Find the channel, then clickStop sharing this channel.

Disconnect all shared channels

If a partnership or relationship comes to a close, you can stop sharing channels with another organization to end all collaboration.

What to expect

All the channels you currently share with the other organization will disconnect.

Members of each organization can no longer direct message each other.

This actioncan'tbe undone, and you can't share these channels again later.

How to stop sharing with an organization

Standard and Plus plans

Enterprise Grid plan

From your desktop, click your workspace name in the top left.

Select Administration, thenManage shared channels from the menu.

Find the organization you're sharing the channel with. Click the three dots icon, thenStop sharing with [organization name].

ClickStop sharing to confirm.

From your desktop, click your workspace name in the top left.

Select Administration, then Organization settings from the menu.

UnderOrganization, choose External Sharing.

Click the three dots icon next to an organization.

Choose Stop sharing with [organization name].

Click Stop Sharing to confirm.

Who can use this feature?

Owners and Admins (default)

Standard, Plus and EnterpriseGrid plans

Who can use this feature?

All members(by default)

Standard, Plus, andEnterprise Grid plans

Workflow Builder makes it possible to automate routine processes and tasks right in Slack no coding required. Create a workflow and add it to a channel to collect information from other members, share it with the right people, and move work along.

Tip:Read our Guide to Workflow Builder to learn more about workflows and how you can use them in Slack.

Create a custom workflow

To create a workflow, youll choose how your workflow starts, then add a series of steps. Steps can be taken in order once a workflow starts. When adding steps, you can include variables placeholders for data like a member or channel name to customize them.

Start a workflow

Actions menuSomeone selects a workflow from the channel header

New channel memberSomeone joins a channel

Emoji reactionSomeone uses a certain emoji reaction

Workflow steps

Send a messageSend a message to a person or channel

Send a formSend a custom form to a person or channel

Step 1: Set up your workflow

Members can launch a workflow from a channels actions menu, or they can launch automatically based on an action members take, like joining a channel or reacting to a message with an emoji.

From your desktop, click your workspace name in the top left. view it and add themselves as collaborators

Select Workflow Builder from the menu.

Click Create in the top right to create a new workflow.

Enter a title for your workflow, then click Next. Be sure to pick something that makes it easy for someone to understand what your workflow does.

Decide how youd like your workflow to start, then click Select.

Choose a channel for your workflow, follow the prompts, then select Save.

Step 2: Add steps

Click Add Step. For each step in a workflow, you can choose to send a message or show members a custom form.

Select Add next to the type of step you want to use.

From the drop-down menu, choose whether to send a message or form to a specific person or channel.

Insert a variable to customize your step. You can also add instructions or a button to move to the next step of the workflow.

ClickSave.

Continue adding steps until your workflow is complete.

Note:When you add a form to a step, you can choose where completed form responses will be sent. If a workflow has multiple forms, responses to each one can be sent to different people or channels.

Step 3: Add collaborators

Add collaborators to give others access to manage your workflow. Any collaborator can edit, unpublish, or remove a workflow from Slack, and add or remove other collaborators.

From Workflow Builder, click the Settings tab at the top of the screen.

Next to Collaborators, select Manage.

Open the drop-down menu and search for people you'd like to add, or select their names from the list. Slackbot will notify each person to let them know theyve been added as a collaborator.

When youre done, click Close.

Step 4: Publish your workflow

Until you publish your workflow, it will only be visible to collaborators in Workflow Builder, and members will not be able to launch it from a channel.

Review your workflow to make sure all the steps are correct.

Click Publish.

To see your workflow in Slack, click Open Slack.

Tip: To preview a workflow, add it to a test channel. Once youre sure its working properly, you can edit your workflow to move it to the right channel.

Create a workflow by importing a file

When you download a workflow, it will export as a file with a.slackworkflowfile extension to preserve data in the correct form. To create a workflow automatically, you can import a .slackworkflow file to Workflow Builder.

From your desktop, click your workspace name in the top left.

Select Workflow Builder from the menu.

Click Import in the top right.

Select and upload the workflow file from your computer.

Change the title if youd like, then click Next.

Review the steps, and make any modifications you need.

Click Publish.

Tip: Check out our example workflows if youre in need of some inspiration. You can download any of these workflows, then upload them to Workflow Builder to use with your team.

Workflow visibility

Before you publish a workflow, it will only be visible to you and any collaboratorsyou'veadded. Once you publish a workflow, Workspace Owners and Admins can . When an Owner or Admin becomes a collaborator on a workflow, they can edit, unpublish, or remove it from Slack entirely.

All other collaborators will be notified by Slackbot when a collaborator is added or removed.

Note: If your workflow is in a private channel an Owner or Admindoes not belong to, they will not be able to see the name of the private channel.

Apps connect your tools to Slack so your team can work together, faster. Some apps come with built-in shortcuts called actions. Actions help you move work from Slack to a connected app. From any message in Slack, you can create a task, comment, or follow up on existing work.

Benefits

Find an app's available actions attached to any Slack message.

Quickly take action on a message without leaving Slack.

Keep ideas, tasks, and other information from being forgotten.

Tip: See some examples of how to use apps with actions.

Create a task or comment from a message

Desktop

Mobile

Hover over any message in Slack that needs follow-up.

Select the More actions icon.

Choose an action from the menu. Your most frequently used apps will appear first. To see other apps, selectMore message actions. An automatic message in channel will let your teammates knowyou'veflagged something for follow-up.

Locate a message in Slack that needs follow-up.

Long press the message to see a list of available actions.

Choose an action from the list. Your most frequently used apps will appear first. To see other apps, tapMore message actions.

Note:When an app is added to a shared channel, only members of the installing workspace can use associated actions.

Set up supported apps

AsanaAlready have the app? Make sure it's been added to relevant channels in your workspace. If youdon'thave the app yet, install it from the App Directory.

BitbucketIf you're already using the app, update to the latest version. If you don't have the app yet, install it from the App Directory.

Hubspot Install Hubspot from the App Directory to start using actions.

Jira CloudTo use Jira Actions, install the Jira Cloud app from the App Directory.

Zendesk Install the Zendesk app from the App Directory to get started. If the app is already installed to your workspace, add it to relevant channels.

Other apps Teamline, Pocket, ToDo, and Guru also support actions.

Tip:For the latest list of supported apps, visit the App Directory.

Important messages and their replies can be pinned to the details pane in any channel or direct message, including group messages, for easy reference.

How pinning works

Pin a message to store it in a conversation's details pane.

Pin files by pinning the original message the file was shared in.

Click thepin icon to view all pinned items in a channel or direct message.

Pin an item

You can pin messages and files by pinning the original message posted in the channel or direct message:

Desktop

iOS

Android

Hover over the message or original file message you'd like to pin.

Click the More actionsicon.

Select Pin to channel,or Pinto this conversation in a direct message.

Click Yes, pin this messageor file to confirm.

A message will appear in the channel or DM letting others knowyou'vepinned an item. Your pinned item will be shown in the details pane, which you can open by clickingthepin icon.

Tap on the message or shared file you'd like to pin.

Tap the More actionsicon.

SelectPin Message.

A message will appear in the channel or DM letting others knowyou'vepinned an item.

Touch and holdon a message or file.

Tap Pin to conversation.

A message will appear in the channel or DM letting others knowyou'vepinned an item.

Note:A maximum of 100 messages or files can be pinned to any one channel or direct message at a time.

View pinned items

Desktop

iOS

Android

Click the pin icon in the channel header or click Pinned Items in the channel detail pane.The number beside the iconlets you know how many items you'll findpinned in thedetailspane at a glance.

Tap the channel name in the header to view the channel details.

Tap Pinned.

Tap the channel name in the header to view the channel details.

Items will be listed under thePinned items section.

Tip: You can also search for items pinned to public channels and your own direct messages by using the has:pin modifier in the search bar.

Remove a pinned item

Desktop

iOS

Android

Click thepin icon to view pinned items.

In the details pane, hover over an item and click theclosebutton icon to remove it.

Click Yes, removethis pinned itemto confirm.

Tap the channel name on the header to view the channel details.

Tap Pinned.

Tap theclose buttonicon to the right of the pinned item.

TapRemove to confirm.

Tap the channel name on the header to view the channel details.

Scroll down toPinned items.

Long press on the item you'd like to remove.

TapRemove to confirm.

Note: If you remove an item another person pinned, theyll receive a Slackbot message letting them know.

Every member of a workspace has a role, each with its own level of permissions and access. Visit your About This Workspace page to see who's who, and use the tables below to explore specific permissions.

Messages andfiles

Read the tables below to see more of what each role can do!

Available by default Only available if a Workspace Owner changes the default setting Only available to the Workspace Primary Owner

Owner

Admin

Member

Multi-Channel

Single-Channel

Join any public channel

Send messages in a channel

Upload files

Delete your own messages

Channel management

Owner

Admin

Member

Multi-Channel

Single-Channel

Create a public channel *

Create a shared channel

Create a private shared channel

Archive a channel

Create a private channel *

Make a public channel private

Rename a channel **

Delete a channel

Set channel retention

Setprivate channel retention

Set posting permissions ( See restrictions )

** A channel creator can also rename the channel.

Notifications

Owner

Admin

Member

Multi-Channel

Single-Channel

Make @channel and @here announcements

Make @everyone announcements

Be added to user groups

Create user groups

@mention user groups

Set reminders for channels or members

Workspace management

Owner

Admin

Member

Multi-Channel

Single-Channel

Remove people from channels

Remove people from private channels

Invite Guests to a public channel

Invite a Multi-Channel Guest to a private channel

Invite a Single-Channel Guest to a private channel

Delete other people'smessages

Invite new members

Invite new Guest members

Deactivate a member'saccount

Promote a Workspace Admin *

Demote a Workspace Admin *

Promote a Workspace Owner *

Demote a Workspace Owner *

* The person won't be notified of the role change unless they're online at the time it occurs.

Workspace settings

Owner

Admin

Member

Multi-Channel

Single-Channel

Set default channels

Manage posting permissions (Plus plan and above)

Setdiscovery and sign up

Set name display guidelines

Set workspace language

Change workspace name/URL

Reset all members' passwords

Create and edit user groups

Administration

Owner

Admin

Member

Multi-Channel

Single-Channel

View analytics and usage

Change full & display names **

Change an email address **

Upgrade to a paid plan

Change your workspace's plan ***

Add a payment method ***

Viewbilling statements

Choose authentication method

Use Standard Export

Use Corporate Export (if eligible)

Transfer primary ownership

Delete workspace

** Available for paid plans.*** Only Workspace Owners and the person who upgraded the workspace can make changes.

Apps & integrations

Owner

Admin

Member

Multi-Channel

Single-Channel

Turn on Approved Apps

Add apps and integrations

Note:These permissions don't apply to bots. More information on bot users can be found on Slack API.

On an Enterprise Grid org, member permissions exist at both the org and workspace level. In the tables below, you'll find an overview of org-level permissions. Learn more about roles in Slack, as well as workspace-level permissions.

Organizationpolicies

Read the tables below to see more of what each role can do!

Available by default. Only available if an Org Owner/Adminchooses. Only if an Org Owner/Admin is also a member of the workspace.

Org Owner

Org Admin

WorkspaceOwner

Workspace Admin

Member

Set display name guidelines

Set default do not disturb mode

Set custom message retention

Set custom file retention

Set who can post in #general

Create and edit User Groups

Set edit/deletion policy

Setpublic file sharing policy

Create a multi-workspace channel on an Enterprise Grid org

Security and access

Org Owner

Org Admin

Workspace Owner

Workspace Admin

Member

Configure single sign-on

Allow users to change their email address ordisplay name

Enable mandatory two-factor authentication

Administrative

Org Owner

Org Admin

Workspace Owner

Workspace Admin

Member

Connect IDP groups to workspaces

Manage a member's account status and permissions

Change a member's display name or email address

Manage email display

Deactivate a member's account

Manage domain whitelisting

Create a new workspace

Set workspacediscovery and access

Move channels between workspaces

Manage multi-workspace channel creation

Manage shared channels

Choose name, URL, and icon

Enable calls

View workspaceanalytics

Choose custom emoji andloading messages

Set Slackbot responses policy

Delete workspace*

Set app management policies

* Specifically, the Workspace Primary Owner.

Connecting Google Calendar with Slack helps you and your team stay organized and up to date with notifications, event reminders, and more. There are two options to choose from in the Slack App Directory:

Google Calendar Designed for personal use, the Google calendar app helps you keep track of your work schedule.

Google Calendar for Team Events For groups that collaborate together, Google Calendar for Team Events brings a shared calendar into Slack.

Connect a calendar to Slack

Google Calendar

Google Calendar for Team Events

Step 1: Open or install the app

From your desktop, locate the Appssection at the bottom of your left sidebar. Google Calendar for Team Events

Click the plus icon.

Search for Google Calendar. Not installed yet? Click Installto visit the Slack App Directory, then select Add to Slack andfollow the prompts. Already installed? Click View.

Step 2: Set up the Google Calendar app in Slack

Once connected to Slack, Google Calendar will be listed under Apps in your left sidebar. Use the steps below to complete setup.

Below Apps in your left sidebar, clickGoogle Calendar.

From the Home tab, clickConnect an account and follow the prompts.

Go back to Slack and open the Google Calendar app.

Open theMessages tab, then clickUse This Calendar to finish connecting your account.

Find Google Calendar for Team Events in the Slack App Directory.

If the app hasn't been added to your workspace yet, follow the steps to install it.

ChooseConnect a Calendar to Slack.

Select which calendar you'd like to post from.

Choose the channel your calendar should post to.

Customize the notifications you'd like to receive.

Click Save Integration.

Select I'm done to finish.

Note: You can add multiple Google accounts to Slack to connect additional shared calendars.

Use Google Calendar in Slack

Google Calendar

Google Calendar for Team Events

View your full schedule

From theHometab, clickTodayorTomorrow to see upcoming events. ClickSelect a date to see all events for a particular day.

To view more details, click the three dots icon to the right of an event. SelectView event details to see the location, guest list, and description.

Tip:Use the/gcal todayor/gcal tomorrow slash command in theMessages tab to view your daily events.

Automatically update your Slack status

Using your primary calendar, the Google Calendar app will automatically set your Slack status toIn a meeting.

Here are some details to keep in mind:

You can remove or update your Slack status at any time the calendar app won't override any status you've set yourself.

Only meetings you accept will trigger a status update in Slack, and your status will exclude the name of your meeting.

Only events marked with a Busy availability will trigger a status update in Slack.

If you have overlapping events, there are two options: if the events have different durations, Slack will set your status to match the longer one, but if they start or end at different times, your status will match the earlier one.

Other features

Respond to invites Keep your calendar up to date: review invite details, see conflicting meetings, and reply to events with a Yes,No, orMaybe.

Join conference calls If you use Google Hangouts or Zoom, join remote meetings from an event reminder with a single tap or click.

Once a shared Google Calendar is connected to Slack, you can receive any of the following updates in the channel you've specified:

A summary of daily events at a specific time

A weekly summary of events at a certain time and day of the week

Notifications when events are created, about to start, or if any of their details change

Adjust notification settings

Google Calendar

Google Calendar for Team Events

You can tailor your Google Calendar notification settings in Slack by turning certain notifications on or off. Here's how:

Find and selectGoogle Calendar in theAppssection of your left sidebar.

From theHome tab, clickSettings in the top right.

Below your calendar, clickNotification Preferences.

Set your notification preferences and clickUpdate.

ClickDone to save.

Tip:You can also use the /gcal slash command in theMessages tab to adjust your settings.

You can adjust which types of calendar activities trigger notifications in Slack. Here's how:

Find Google Calendar for Team Events in the Slack App Directory.

Locate the calendar you'd like to update, and click the pencil icon.

Scroll down to What would you like to post?.

Update your notification preferences.

Click Save to finish.

Disconnect a calendar

Google Calendar

Google Calendar for Team Events

Locate and clickGoogle Calendar in theAppssection of your left sidebar.

From theHome tab, clickSettings in the top right.

Click theSettings button.

Below the calendar you want to disconnect, clickDisconnect Calendar.

ClickYes to confirm.

Find in the Slack App Directory.

Locate the calendar you'd like to update, and click the pencil icon.

Click Remove in the top right corner.

Select OK to finish.

When someone shares a link in your workspace, other members will see a text preview of the web page attached to the message. Workspace Owners and Admins can turn off previews for specific URLs and domains. When links to these websites are shared in Slack, a text preview won't expand.

Turn off previews for specific sites

Hover over a link shared in the desktop app.

Click the close icon in the top left to remove the attachment.

Tick the box next to Disable future attachments from this website, then click Yes, remove to confirm.

View list of blocked previews

Find a list of web pages with link previews turned off in your workspace's settings:

From your desktop, click your workspace name in the top left.

SelectAdministration from the menu, thenWorkspace settings.

Click the Attachments tab.

UnderBlacklisted Attachmentsis a list of web pages with previews turned off.

Who can use this feature?

Workspace Owners and Admins

Free, Standard, Plus, and Enterprise Grid plans

When you upload a file to a channel or direct message, it will be stored in Slack. All PDFs, documents, images, screenshots, and audio and video files uploaded to a channel or direct message count towards the file storage limit.

The amount of space available for a workspace varies by plan:

Plan

File storage

Free plan

5GB total for the entireworkspace

Standard plan

10GBper member

Plus plan

20GB per member

Enterprise Grid plan

1TB (1,000GB) per member

Note: Files shared via apps like Box, Dropbox, Google Drive, or OneDrive do not count towards the file storage limit.

If your workspace reaches the limit, we'll let you know. Members can continue to upload files, but older files will be automatically archived to make room for new ones. Members won't be able to view archived files in channels, direct messages, or search results, but upgrading your plan will unarchive any archived files.

For more space, youcan delete older files or upgrade your plan.