34
NPS
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Slingshot Technology
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About Slingshot Technology's Brand
We believe in unleashing the power of conversation!
Brand at a Glance
68%
Customer Loyalty
4/5
Product Quality
3.8/5
Pricing
3.9/5
Customer Service
Slingshot Technology NPS
Slingshot Technology's Net Promoter Score (NPS) is a 34 with 67% Promoters, 0% Passives, and 33% Detractors. Net Promoter Score tracks whether Slingshot Technology's customers would recommend using the product based on a scale of -100 to 100.
Slingshot Technology Overall NPS
| 67% | Promoters |
|---|---|
| 0% | Passives |
| 33% | Detractors |
Slingshot Technology NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Mar 2021 100 | Mar 2021 | 100 |
Apr 2021 100 | Apr 2021 | 100 |
Nov 2023 33 | Nov 2023 | 33 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Slingshot Technology NPS by Gender
Slingshot Technology's NPS was rated 34 by Male customers on Comparably.
Male
34
Slingshot Technology's NPS was rated 34 by Male customers on Comparably.
67%
Promoters
0%
Passives
33%
Detractors
Female
N/A
Slingshot Technology's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Slingshot Technology Customer Loyalty
68%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
68% of Slingshot Technology users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Slingshot Technology Customer Loyalty Score by Gender
Slingshot Technology's Customer Loyalty score was rated 70 by Male customers on Comparably.
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Male
70%
Yes
Female
N/A
Yes
Slingshot Technology Product Quality
4/5
Slingshot Technology has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
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Slingshot Technology Product Information
Slingshot Technology’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- https://www.getslingshot.com
- Company Size
- 201-500 Employees
Industry
Tech
Business Services
Quick Insights into Slingshot Technology Product Quality
Slingshot Technology's Product Quality score was rated highest by Male customers.
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Ranked Slingshot Technology Product Quality the Highest
Slingshot Technology Product Quality Score by Gender
Slingshot Technology's Product Quality score was rated 4.6 by Male customers on Comparably.
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Male
4.6/5
Female
N/A
Slingshot Technology Pricing
Slingshot Technology ROI & Value For Money
3.8/5
Slingshot Technology has a value for money and ROI score of 3.8 out of 5 stars rated by its users and customers.
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Quick Insights into Slingshot Technology ROI
Slingshot Technology's ROI score was rated highest by Male customers.
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Ranked Slingshot Technology ROI the Highest
Slingshot Technology ROI Score by Gender
Slingshot Technology's ROI score was rated 4.3 by Male customers on Comparably.
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Male
4.3/5
Female
N/A
Slingshot Technology Customer Satisfaction (CSAT)
Slingshot Technology Customer Satisfaction (CSAT) Score
100 / 100
Slingshot Technology has an overall Customer Satisfaction score of 100 rated by its users and customers.
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Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Slingshot Technology Customer Service
3.9/5
Slingshot Technology has an overall Customer Service score of 3.9 out of 5 stars rated by its users and customers.
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About Slingshot Technology's Customer Service
Address
4455 Camp Bowie Blvd, STE 114 #894, Fort Worth, TX 76107
Website
https://www.getslingshot.com
Slingshot Technology's Social Links
Quick Insights into Slingshot Technology Customer Service
Slingshot Technology's Customer Service score was rated highest by Male customers.
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Ranked Slingshot Technology Customer Service the Highest
Slingshot Technology Customer Service Score by Gender
Slingshot Technology's Customer Service score was rated 4.5 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Slingshot Technology.
Male
4.5/5
Female
N/A
Slingshot Technology as an Employer
4.8/5
Slingshot Technology has a 4.8/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Slingshot Technology scored a 34 for Net Promoter Score and a 89 for Employee Net Promoter Score. NPS gauges how likely a customer of Slingshot Technology would recommend the brand to a friend. ENPS measures how likely Slingshot Technology employees would recommend working at Slingshot Technology to a friend.
Net Promoter Score
34
NPS Score
| 67% | Promoters |
|---|---|
| 0% | Passive |
| 33% | Detractors |
Employee Net Promoter Score
89
eNPS Score
| 91% | Promoters |
|---|---|
| 7% | Passive |
| 2% | Detractors |
