SmartAsset – An absolute nightmare. Anyone looking for a role in sales or account management should look elsewhere. | Comparably

SmartAsset – An absolute nightmare. Anyone looking for a role in sales or account management should look elsewhere.

SmartAsset Claimed Company
SmartAsset is an online destination for consumer-focused financial information and advice that powers SmartAdvisor, a national marketplace connecting consumers to financial advisors. read more
EMPLOYEE
PARTICIPANTS
16
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122
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An absolute nightmare. Anyone looking for a role in sales or account management should look elsewhere.

What do your coworkers need to improve and how could you work together better?

A very reactive environment. Hostile and everyone is anxious.

What's going wrong and how can it be improved?

Boiler room-esq envionment, in-fighting, high employee turnover, toxic upper management

What did you like most about the interview process?

It was a quick turn around from interview to offer.

What does the leadership team need to get better at?

Sales emoloyees are treated like disposable cogs opposed to valued teammates.

What needs to change to make the company culture better?

New VP of Sales. A less toxic work environment. Be the exception not the rule.

Why do you feel undervalued and what would make you feel better about your compensation?

OTE are way unobtainable. Burn out is common. Employee churn on the sales team is acute.

Response from SmartAsset

Hi this is Dave Frisone, CRO at SmartAsset. Thanks for taking the time to share your insight, which we value and take very seriously as we continue to invest in personnel, technology and processes to remove friction from our sales cycle. The business of sales can be challenging, even at a high growth company like ours, so please do not hesitate to lean on your leaders to help with any part of the sales process where you need support or you think others can benefit from, and we will do what we can to help immediately. If you ever want to chat, please feel free to reach out to me directly as well. Thanks again.

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