Hannaford Supermarket Employee Reviews
Out of 466 Hannaford Supermarket employee reviews, 63% were positive. The remaining 37% were constructive reviews with the goal of helping Hannaford Supermarket improve their work culture. The Product team, with 76% positive reviews, reports the best experience at Hannaford Supermarket compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 42% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
working together supporting all team
willing to pitch in whenever necessary to help in any area
Havent been here long enough to say
Review from Product Dept
My boss is very good at letting you know what you do well, as well as letting me know what and how I can improve on my work. This is always great as I want to mive up the ladder and this in the long run will help with that.
cooperative working as a team each one willing to pitch in at any time
Review from Customer Support Dept
What does the leadership team need to get better at?
They could be far more organized and observant, as well as actually helping instead of hiding around the store, avoiding responsibility.
Communication and how communication is presented and represented
Seeing whats going on on a day to day basis.. Just pay attention.
They need to schedule better
Communicating clearly as to why wages have not moved in years, Why people making the profits for your company cannot afford to live and eat. Look in the mirror and realize you can take a possible cut from the massive salary you are paid by the labor of subordinates. They wonder why turnover is so hi
What is the best part about your compensation package?
My health insurance is the best part
That I have one. Haha, been a waitress my whole life and never had an opportunity for any.
The total package is great
As a part timer , 10 % discount on Hannaford products etc
Retirement fund is good for me.
Why do you feel undervalued and what would make you feel better about your compensation?
I make minimum wage and have been given many many more responsibilities than my coworkers, and have been compensated in no way after almost a year of it. Even after requests.
Extremely undervalued and underpaid. For being one of the most expensive grocery stores in the North East, they pay the least. Employees have yet to see livable wages and fair compensation packages.
If the employer's, CEO and executive team saw how little the "grunts" make and how we cannot hire enough staff due to the wages being so abysmal.
Let me do the job you are paying me for taking care of our customers
Yes I show up every shift go in early if need or on days off but someone who started 2-3 months ago makes more than i do just starting out and it goes for other employees to
What are some of the best things about your team?
For the most part, my coworkers are chill but I am in my early 20s and currently everyone I am working with is 50+ Up to 70
working together willing to help and teach
works well as a team, generally speaking Always a few exceptions, but they are rare
Some of my team is ok. Their work ethic is good even though not always effective.
Question makes no sense .
What do your coworkers need to improve and how could you work together better?
To worry about their positon and business and not to get involved with spreading my business all over the store. It statts with managers of depts and spreads arojnd the store and its nobody else's business when I call out to be spread around the entire story for everyone to know
The language barrier is a real problem
Communication from leaders two associates
make sense would help work with not against a better store experience
Management needs to care more about their employees!
What is most positive about the culture and environment at your company?
Getting the job done because we care not because we are being pushed
That for the most part, I am left alone
everyone is welcome and works togethe
seems like all are treated equally without discrimination
My coworkers except one is very negative towards everyone else
What needs to change to make the company culture better?
More appreciation of employees who are dedicated and very hard working
Managers need to stop making employees feel worthless or like what they do isnt good enough
Actually taking what employees say seriously about how they are treated and what their limits are. The managers are fake nice at best and are hiding the fact that they are mean.
Need to stop chasing the dollar and actually make a non hostile work environment
New management. No drama. The CSM and assistants biggest issue is they talk down. Never to thr same position or up to other managers. Therefore it just cycles drama on the floor. IF I DO SOMETHING WRONG. I DO NOT WANT ALL MY CO WORKERS TALKING ABOUT IT. it's one thing if it's management.
What did you like most about the interview process?
It was very fast and easy
HR manager experienced and comfortable
low key no stress HR clearly experienced and comfortable
I have only interviewed twice and it was laidback
What the company has to offer
What would you improve about your company's interview process?
Hire people who know the grocery business
All benefits should be explained to employees and when they are eligible. Handbook should be given to all new employees. Unfortunately, Hannaford has no such Handbook or written explanation of benefits. Someday may lead to a law suit.
Actually hire because we want them. Not need them. At this point we will hire anyone. I've got people on the front end sexually harassing other people and management too. No one wants to do anything about it though. Plus a plethora of people who don't care about their job.
Store manager could have been there when I showed up for my scheduled interview. I was asked to reschedule after coming into the store. Was asked many difficult and slightly irrelevant questions which I was unprepared for and ended up giving some terrible responses... But was still offered the job.
The store manager was not in during the time of my scheduled interview and I had to come back later in the afternoon to actually get an official interview
What makes you most happy at work?
being enabled to provide best customer support
learning new things and being empowered to help customers
A couple of my coworkers and my customers
My pay check and taking pride in my work
Quitting time and lunch break
What's going wrong and how can it be improved?
Stop micro managing and let the associates do their jobs and stop harassing senior workers about what they are wearing on their feet
new management in a lot of stores would be a wise move
Logistics and communication with warehouse, emailing corporate, etc are at an all time low. Skeleton crews being weighed down by late and often wrong shipments. Still no seeming of understanding these situations. Words but no actions. Kills morale.
Get rid of store managers and department managers who do not produce
Listen to the employees that have been around. A degree from a community College doesn't mean you know anything about a supermarket.
What do you like best about your company?
teamwork within store - departments supporting each other
Review from Customer Support Dept
What would you most like to see improved at your company?
scheduled raises would be good
Review from Customer Support Dept