Hannaford Supermarket Culture | Comparably
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Hannaford Supermarket Claimed Company
Hannaford is a Supermarket. read more
EMPLOYEE
PARTICIPANTS
423
TOTAL
RATINGS
3948
Updated on: January 26, 2026

Hannaford Supermarket Company Culture

Hannaford Supermarket Culture

This score is derived from employee ratings & reviews
2.5/5
Hannaford Supermarket's Overall Culture is rated D

Top Rated Culture Dimensions

Environment
B
eNPS
C-
Gender
D+
Manager
D+
Professional Development
D

Hannaford Supermarket CEO

Bottom 15%Bottom 15% of Similar Size Companies on Comparably
Michael Vail Hannaford Supermarket's CEO
Michael Vail
57 /100
See More

Diversity at Hannaford Supermarket

Bottom 5%Bottom 5% of Similar Size Companies on Comparably
F

Diverse employees at Hannaford Supermarket have rated Environment, Team, and Work Culture as the highest categories they have scored

Women at Hannaford Supermarket

Bottom 25%Bottom 25% of Similar Size Companies on Comparably
D+

Women at Hannaford Supermarket have rated Environment, Team, and Work Culture as the highest categories they have scored

Hannaford Supermarket eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 30%Bottom 30% of Similar Size Companies on Comparably

Recommend to a Friend?

-24

Hannaford Supermarket employees are -24% more likely to recommend Hannaford Supermarket as a great place to work

29%Promoters
18%Passives
53%Detractors

Working at Hannaford Supermarket

Working at Hannaford Supermarket is rated below average by 423 employees, across various culture dimensions. Hannaford Supermarket employees rate Environment highest among all categories, and think that Meetings and Office Culture have the most room for improvement, putting Hannaford Supermarket’s culture in the Bottom 15% compared to similar sized companies on Comparably and in the Bottom 15% compared to other companies in Lewiston, ME. See below in detail how working at Hannaford Supermarket was rated by employees.

Overall Company Culture at Hannaford Supermarket

D

Overall Company Culture at Hannaford Supermarket is rated D

Last updated 2 days ago

Bottom
15%

Hannaford Supermarket ranks in the Bottom 15% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 423 Employees

View Results
0
20
40
60
80
100
Product
65
Product65
Sales
60
Sales60
Customer Support
53
Customer Support53
Operations
47
Operations47
Customer Success
40
Customer Success40

Hannaford Supermarket Employee Reviews

Out of 466 Hannaford Supermarket employee reviews, 63% were positive. The remaining 37% were constructive reviews with the goal of helping Hannaford Supermarket improve their work culture.

63%
37%
Positive Reviews63%
Constructive Feedback37%

Positive Reviews From Hannaford Supermarket Employees

  • What is most positive about the culture and environment at your company?
    Getting the job done because we care not because we are being pushed
  • What is most positive about the culture and environment at your company?
    That for the most part, I am left alone
  • What did you like most about the interview process?
    It was very fast and easy
Read More Positive Reviews

Constructive Feedback From Hannaford Supermarket Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    I make minimum wage and have been given many many more responsibilities than my coworkers, and have been compensated in no way after almost a year of it. Even after requests.
  • What does the leadership team need to get better at?
    They could be far more organized and observant, as well as actually helping instead of hiding around the store, avoiding responsibility.
  • What would you most like to see improved at your company?
    scheduled raises would be good
Read More Constructive Reviews

Hannaford Supermarket Company Information

Hannaford Supermarket Company Overview

Hannaford is a Supermarket.

Hannaford Supermarket Mission, Vision & Values

Hannaford Supermarket Mission & Values

When it comes to selling groceries, we're refreshingly different - and that's a good thing. Our goal is to provide quality fresh foods, great service and dependable value. Our customers are our friends and neighbors and we pride ourselves on being a part of our local communities in Maine, New Hampshire, Massachusetts, New York and Vermont. We care deeply about the fresh foods we choose to carry in our stores and we love to discover and share new foods and flavors with our customers.

Hannaford Supermarket Mission, Vision & Values
HeadquarterScarborough, ME
United States of America
Websitehannaford.com/
Founding Date1883
Company StatusPrivate

Hannaford Supermarket Competitors

Hannaford Supermarket competitors include Ingles Markets and Brookshire Brothers. Hannaford Supermarket ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Hannaford Supermarket compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Ingles Markets' Logo
    Ingles Markets
    2.8/5
  2. #2
    Hannaford Supermarket's Logo
    Hannaford Supermarket
    2.5/5
  3. #3
    Brookshire Brothers' Logo
    Brookshire Brothers
    2.6/5
Learn More About Hannaford Supermarket Competitors
  • Culture Video

Hannaford Supermarket Employees

423 employees at Hannaford Supermarket have reviewed Hannaford Supermarket across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 2 days ago.

Overall, the 423 Hannaford Supermarket employees give their leadership a grade of D, or Bottom 15% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Hannaford Supermarket are mostly dissatisfied with their total compensation at Hannaford Supermarket, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Hannaford Supermarket are not very pleased with their team. 423 Participants grade the quality of their coworkers a D. Less than half believe the meetings at Hannaford Supermarket are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Hannaford Supermarket believe the environment at Hannaford Supermarket is positive. Most Participants believe the pace of work at Hannaford Supermarket is extremely fast. About 81% of the employees at Hannaford Supermarket work 8 hours or less, while 6% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Hannaford Supermarket are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Hannaford Supermarket employees generally work 8.3 hrs a day
Work Hours
A Day in the Life
Employees at Hannaford Supermarket report the work pace is extremely fast
Work Pace
A Day in the Life
On a typical day, employees at Hannaford Supermarket have 0 meetings
Meetings
A Day in the Life
71% of Hannaford Supermarket employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Hannaford Supermarket employees most often take 10-15 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
33% of Hannaford Supermarket employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Hannaford Supermarket employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
51% of Hannaford Supermarket employees call their work environment negative
Environment

Joining Hannaford Supermarket - Employee Onboarding

The prevailing opinion from employees about joining Hannaford Supermarket is that the company was very prepared on their first day. Hannaford Supermarket employees concluded that their overall onboarding experience was negative. 29% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Hannaford Supermarket Employee Onboarding

Hannaford Supermarket KPIs and OKRs

At Hannaford Supermarket 60% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Hannaford Supermarket's KPIs and OKRs is essential for its success. Out of 14 Hannaford Supermarket employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 4 have said yes.

AnswerPercent
Yes29%
No71%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes60%
No40%
Are the KPIs/OKRs for your department clear?
Hannaford Supermarket KPIs & OKRs

Hannaford Supermarket CEO & Leadership

Hannaford Supermarket CEO - Michael Vail

Michael Vail Hannaford Supermarket's CEO
57 /100

Hannaford Supermarket’s CEO Michael Vail started in this role in 2015. Michael’s approval rate is lower compared to CEOs at similar sized companies, putting Michael in the Bottom 15% of all CEOs of similar-sized companies on Comparably, and in the Bottom 15% compared to CEOs of all other companies in Lewiston, ME. Michael Vail’s employees rank Hannaford Supermarket in the Top 35% for Environment, in the Bottom 25% for Manager, and in the Bottom 20% for Professional Development. Vail is generally unpopular with Hannaford Supermarket employees, but ranks especially low with employees in the Customer Success department, and by Native American employees and employees with 6 to 10 Years experience. However, employees with the company for 2 to 5 Years have a slightly more favorable view of the CEO. When compared to Hannaford Supermarket’s competitors, Michael Vail ranks below both Brookshire Brothers CEO John Alston and Ingles Markets CEO James Lanning.

Hannaford Supermarket Leadership

The Hannaford Supermarket Executive Team is rated a “D” and led by CEO Michael Vail, Senior Vice President Merchandising Peter Forester, and Senior Vice President Mark Messier

  • Michael Vail CEO / President

    Michael Vail CEO / President

    Michael Vail serves as the CEO / President of Hannaford Supermarket.

  • Peter Forester Senior Vice President Merchandising

    Peter Forester serves as the Senior Vice President Merchandising of Hannaford Supermarkets. Peter started at Hannaford... read more

  • Mark Messier Senior Vice President

    Mark Messier serves as the Senior Vice President of Hannaford Supermarkets. Mark started at Hannaford Supermarkets in... read more

  • Nicole Lewis Vice President Of Retail Operations

    Nicole Lewis serves as the Vice President Of Retail Operations of Hannaford Supermarkets. Nicole started at Hannaford... read more

  • Jim Hamilton Vice President of Retail Operations

    Jim Hamilton serves as the Vice President of Retail Operations of Hannaford Supermarkets. Jim started at Hannaford... read more

  • Bob Schools SVP Retail Operations

    Bob Schools serves as the SVP Retail Operations of Hannaford Supermarket.

  • Christopher Leighton Vice President Strategy and Planning

    Christopher Leighton serves as the Vice President Strategy and Planning of Hannaford Supermarkets. Christopher currently... read more

  • Marwan Fakhouri Vice President, Center Store Merchandising

    Marwan Fakhouri serves as the Vice President, Center Store Merchandising of Hannaford Supermarkets. Marwan currently... read more

  • Heather Paquette Vice President, Retail Services

    Heather Paquette serves as the Vice President, Retail Services of Hannaford Supermarkets. Heather currently resides in... read more

See More Executives

Explore Hannaford Supermarket Leadership Team

Hannaford Supermarket Salaries

How much does Hannaford Supermarket pay?

How much do people at Hannaford Supermarket get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Hannaford Supermarket is $129,989, or $62 per hour, while the estimated median salary is $131,179, or $63 per hour.

At Hannaford Supermarket, the highest paid job is a Group Product Manager at $226,349 annually and the lowest is a CS Rep at $46,252 annually. Average Hannaford Supermarket salaries by department include: Finance at $90,968, HR at $125,820, Legal at $158,839, and Marketing at $109,671. Half of Hannaford Supermarket salaries are above $131,179.

205 employees at Hannaford Supermarket rank their Compensation in the Bottom 15% of similar sized companies in the US (based on 630 ratings) while 197 employees at Hannaford Supermarket rank their Perks And Benefits in the Bottom 15% of similar sized companies in the US (based on 208 ratings).

Last updated 4 days ago.

1st Percentile
$73k
$73k1st Percentile
17th Percentile
$103k
$103k17th Percentile
33rd Percentile
$122k
$122k33rd Percentile
50th Percentile
$182k
$182k50th Percentile
67th Percentile
$238k
$238k67th Percentile
83rd Percentile
$267k
$267k83rd Percentile
100th Percentile
$298k
$298k100th Percentile
$129,989*
Average Compensation
$131,179*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Hannaford Supermarket Salaries by Department

Explore Hannaford Supermarket Salaries

Diversity & Inclusion at Hannaford Supermarket

Diverse employees at Hannaford Supermarket score the company 45/100 across various culture categories, placing Hannaford Supermarket in the Bottom 5% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Hannaford Supermarket across various culture dimensions.

Ranked Culture the Highest

Women 69/100
Department - Product
Men 75/100
Tenure - 2 to 5 Years
Diverse Employees 85/100
Department - Product

Ranked Culture the Lowest

Women 52/100
Department - Customer Support
Men 38/100
Department - Operations
Diverse Employees 36/100
Department - Customer Support
Explore Hannaford Supermarket Diversity & Inclusion

Hannaford Supermarket Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance
Explore Hannaford Supermarket Perks and Benefits

Hannaford Supermarket PTO

Hannaford Supermarket's PTO and Vacation policy typically gives 10-15 days off a year with 50% of employees expected to be work free while out of office. Hannaford Supermarket's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.

AnswerPercent
Flex Time50%
Vacation Policy0%
Office Meals0%
401k Contribution50%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes50%
No50%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo11%
$1500 - $2500/mo0%
$1000 -$1500/mo13%
$500 -$1000/mo38%
Less than $500/mo38%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Hannaford Supermarket PTO Policy

Hannaford Supermarket Careers

Hannaford Supermarket Jobs

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Let Hannaford Supermarket Know You Want To Work There

Overview of Candidates Interested in Hannaford Supermarket on Comparably

Candidates By Department

Sales
50%
All Industries
25%
Finance
25%

Candidates By Location

Burlington
25%
Albany
25%
Dobson
25%
Other
25%

Frequently Asked Questions regarding Hannaford Supermarket

Who is the CEO of Hannaford Supermarket?

Hannaford Supermarket CEO is Michael Vail, their score by employees is 57

What is Hannaford Supermarket eNPS?

The eNPS for Hannaford Supermarket is -24

What is the salary for Customer Service Manager in Hannaford Supermarket?

Customer Service Manager average salary in the US is 89k

What are the salaries in the Sales in Hannaford Supermarket?

The average salaries for Sales in Hannaford Supermarket is 151k

Who are Hannaford Supermarket competitors?

Hannaford Supermarket main competitors are Ingles Markets, Brookshire Brothers

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