Comparably Awards

SmartBug Media is the full service digital agency of choice for organizations looking to create resilient growth across the entire customer lifecycle. From marketing to sales, revenue operations to customer success, and e-commerce to integration, SmartBug combines sound strategies and technology with top talent to de-risk the future and set the course for continued success. SmartBug is a 2x HubSpot North America Partner of the Year, a Master Elite partner of Klaviyo, Google Premier Partner, and has secured hundreds of awards for excellence and client work. CEO & Founding Date SmartBug Media was founded in 2008, and its current CEO is Jen Spencer. Since its inception over a decade ago, SmartBug Media has grown to 200-plus employees. read more

This company is accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 176

TOTAL RATINGS: 5309

CEO: Jen Spencer

Joining SmartBug Media - Employee Onboarding

Employee Sentiment

The prevailing opinion from employees about joining SmartBug Media is that the company was very prepared on their first day. SmartBug Media employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Answer	Percent
Yes	100%
No	0%

Did you have a positive onboarding experience when you were hired at your current company?

Answer	Percent
Very Prepared	67%
Prepared	33%
Somewhat Prepared	0%
Unprepared	0%
Very Unprepared	0%

How prepared was your company on your first day of onboarding?

Answer	Percent
Yes	100%
No	0%

Was your direct manager helpful with your onboarding during your first 90 days?

Meet Your Managers

Your direct manager highly affects your experience at a company; overall managers at SmartBug Media are rated an A+. At SmartBug Media most employees said they received feedback every week or once a month. 82% of employees also said they felt comfortable giving their managers feedback. Learn More about your managers at SmartBug Media.

Answer	Percent
Every week	51%
Once a month	26%
Once a quarter	18%
Once a year	3%
Never	2%

How often do you get valuable feedback on how to improve at work?

Answer	Percent
Yes	0%
No	100%

Does your boss expect you to work when you're on vacation?

Answer	Percent
Yes	82%
No	18%

Do you feel comfortable giving your boss negative feedback?

Negotiate Salary

If you think you and your skill set should be valued higher than your offer, negotiate your salary! 51% of men and 42% of women on Comparably said they negotiated their salaries. SmartBug Media ranks in the Top 20% for compensation in Los Angeles. Learn More about Salaries at SmartBug Media.

Average Salaries at SmartBug Media by Department

Get Acclimated

Now that you’ve joined SmartBug Media, get acclimated. Is lunch a social time or do people sit at their desks? Understand your coworkers and why they’ve chosen to stay at SmartBug Media, many employees say it’s because of the career advancement opportunities.

Answer	Percent
Company Mission	0%
Comp & Benefits	0%
Co-Workers	0%
Comfort & Familiarity	0%
Career Advancement Opportunities	100%

What's the main reason you stay at your current company?

Answer	Percent
>1 hour	0%
1 hour	0%
45 minutes	0%
30 minutes	0%
I eat at my desk	0%

How long do you take for lunch breaks?

Answer	Percent
Multiple times a week	11%
Once a week	8%
Once a month	16%
Once a quarter	39%
Never	26%

How often do you socialize with team members outside of work?

Professional Development

SmartBug Media ranks in the Top 5% of companies for professional development in Los Angeles. 87% of employees feel as though SmartBug Media is beneficial to their continuous career growth, and 66% said they had a mentor at the office. Learn More about Professional Development at SmartBug Media.

Answer	Percent
Yes	66%
No	34%

Do you have a mentor at work?

Answer	Percent
Yes	87%
No	13%

Does your current company provide you meaningful opportunities for career advancement?

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