Working At SmartBug Media - Ask a Question | Comparably
SmartBug Media Claimed Company
SmartBug Media is the full service digital agency of choice for organizations looking to create resilient growth across the entire customer lifecycle. From marketing to sales, revenue operations to customer success, and e-commerce to integration, SmartBug combines sound strategies and technology with top talent to de-risk the future and set the course for continued success. SmartBug is a 2x HubSpot North America Partner of the Year, a Master Elite partner of Klaviyo, Google Premier Partner, and has secured hundreds of awards for excellence and client work. CEO & Founding Date SmartBug Media was founded in 2008, and its current CEO is Jen Spencer. Since its inception over a decade ago, SmartBug Media has grown to 200-plus employees. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
176
TOTAL
RATINGS
5309

Q&A With SmartBug Media Employees

Do what you love with people you can’t help but love. Life is about creating memories. Work is about achieving amazing goals. At SmartBug Media®, you can do both. Join our award-winning team of whip-smart, passionate marketers, creatives, and developers in a completely remote work environment.

How employees describe working at SmartBug Media

Overall a positive experience with the team - everyone is so skilled and generous. The primary issue to me is capacity, which in turn affects morale and culture. It's difficult to feel like your time is valued or be creative and motivated when you're underwater and you don't have work-life balance

Review from Marketing Dept

Fantastic! My only complaint is related to the new HR executive's communication style, which feels very combative and not as transparent as we're used to at SmartBug. Otherwise, I can't say enough great things!

Review from Communications Dept

Collaborating with teammates and generating work that knocks it out of the park for clients.

Review from Design Dept

I feel extremely privileged to be at SmartBug, let alone be in my position here. I genuinely appreciate the opportunity to create something so big. I feel comfortably challenged by the work yet supported by a great team. The constant state of growth is exactly what I want.

Review from Marketing Dept

Working at Smartbug has been one of the best work experiences I've had. I've been able to learn and grow in my field and there is always room for improvement.

Review from Design Dept
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What it's like to work at SmartBug Media

  • SmartBug Media employees generally work 8.5 hrs a day
  • Employees at SmartBug Media report the work pace is comfortably fast
  • 99% of SmartBug Media employees look forward to interacting with their team every day
  • 90% of SmartBug Media employees report they are happy with their work life balance
  • SmartBug Media employees typically get valuable feedback on how to improve at work Every Week
  • 99% of SmartBug Media employees call their work environment positive

Q&A With SmartBug Media Employees

Asked to all employees at SmartBug Media

  • background check

  • No drug test, but yes there is a background check.

  • Background checks, yes.

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Asked to all employees at SmartBug Media

  • All of the team members always work from home.

  • SmartBug is a 100% fully remote team so all employees work from home.

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Asked to all employees at SmartBug Media

  • You can't fake it. You will be asked real-world questions and need examples.

  • Know your stuff.

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Asked to all employees at SmartBug Media

  • There is none.

  • There is no internship program. Everyone who works on client work is a seasoned, full-time employee.

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Asked to all employees at SmartBug Media

  • Top Employee Response

    Yes! 100%

  • Yes. In fact, all employees are remote.

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Asked to the Engineering Department at SmartBug Media

  • hubspot

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Asked to all employees at SmartBug Media

  • More PTO days - 4 weeks of vacation, and more competent salary

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Asked to all employees at SmartBug Media

  • the best place to work

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Asked to all employees at SmartBug Media

  • yearly one get together, most expenses paid by the company

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Asked to all employees at SmartBug Media

Response from SmartBug Media
4 years ago

SmartBug is 100% remote and we love seeing our furry friends on video calls. We also have a Slack channel just for pet lovers—one of our most active culture channels!

  • remote working

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Asked to all employees at SmartBug Media

Response from SmartBug Media
4 years ago

Work-from-home couture, of course!

  • casual

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Asked to all employees at SmartBug Media

  • 15 days of PTO,

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Asked to all employees at SmartBug Media

  • 1 month and it was not stressful

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Asked to all employees at SmartBug Media

  • what do you do when the work can't be done in a given time.

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Asked to all employees at SmartBug Media

  • online fun meetings, and coworking

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Asked to all employees at SmartBug Media

  • not fully paid

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Asked to all employees at SmartBug Media

  • none since remote working

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Asked to all employees at SmartBug Media

  • Remote /flexible work time and monthly Office supply allowance.

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Asked to all employees at SmartBug Media

  • know about the company before.

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Asked to all employees at SmartBug Media

  • client management

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Asked to all employees at SmartBug Media

  • if we do a good job and show potential, not that hard

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Asked to all employees at SmartBug Media

  • 1 - 2 weeks

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Asked to all employees at SmartBug Media

  • 1-2 weeks

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Asked to all employees at SmartBug Media

  • 15 days PTO a year

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Asked to the Marketing Department at SmartBug Media

  • SmartBug is the kind of place where you are both recognized and rewarded for your work.

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Curious about what work's like at SmartBug Media?

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Should I work at SmartBug Media?

79% of SmartBug Media employees would encourage their friends to become coworkers, whereas 16% are neutral and 5% would not recommend working at SmartBug Media to their friends.

74
eNPS Score
79%Promoters
16%Passive
5%Detractors

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