Working At SmartBug Media - Ask a Question | Comparably
SmartBug Media Claimed Company
SmartBug Media is the full service digital agency of choice for organizations looking to create resilient growth across the entire customer lifecycle. From marketing to sales, revenue operations to customer success, and e-commerce to integration, SmartBug combines sound strategies and technology with top talent to de-risk the future and set the course for continued success. SmartBug is a 2x HubSpot North America Partner of the Year, a Master Elite partner of Klaviyo, Google Premier Partner, and has secured hundreds of awards for excellence and client work. CEO & Founding Date SmartBug Media was founded in 2008, and its current CEO is Jen Spencer. Since its inception over a decade ago, SmartBug Media has grown to 200-plus employees. read more
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EMPLOYEE
PARTICIPANTS
176
TOTAL
RATINGS
5309

Q&A With SmartBug Media Employees

Do what you love with people you can’t help but love. Life is about creating memories. Work is about achieving amazing goals. At SmartBug Media®, you can do both. Join our award-winning team of whip-smart, passionate marketers, creatives, and developers in a completely remote work environment.

How employees describe working at SmartBug Media

Overall a positive experience with the team - everyone is so skilled and generous. The primary issue to me is capacity, which in turn affects morale and culture. It's difficult to feel like your time is valued or be creative and motivated when you're underwater and you don't have work-life balance

Review from Marketing Dept

Fantastic! My only complaint is related to the new HR executive's communication style, which feels very combative and not as transparent as we're used to at SmartBug. Otherwise, I can't say enough great things!

Review from Communications Dept

Collaborating with teammates and generating work that knocks it out of the park for clients.

Review from Design Dept

I feel extremely privileged to be at SmartBug, let alone be in my position here. I genuinely appreciate the opportunity to create something so big. I feel comfortably challenged by the work yet supported by a great team. The constant state of growth is exactly what I want.

Review from Marketing Dept

Working at Smartbug has been one of the best work experiences I've had. I've been able to learn and grow in my field and there is always room for improvement.

Review from Design Dept
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What it's like to work at SmartBug Media

  • SmartBug Media employees generally work 8.5 hrs a day
  • Employees at SmartBug Media report the work pace is comfortably fast
  • 99% of SmartBug Media employees look forward to interacting with their team every day
  • 90% of SmartBug Media employees report they are happy with their work life balance
  • SmartBug Media employees typically get valuable feedback on how to improve at work Every Week
  • 99% of SmartBug Media employees call their work environment positive

Q&A With SmartBug Media Employees

Asked to the Sales Department at SmartBug Media

  • Great onboarding experience.

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Asked to the Sales Department at SmartBug Media

  • Very good.

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Asked to the Marketing Department at SmartBug Media

  • Excellent.

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Asked to the Sales Department at SmartBug Media

  • Very driven and collaborative.

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Asked to the Sales Department at SmartBug Media

  • Excellent.

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Asked to all employees at SmartBug Media

  • What I appreciated about my experience interviewing at SmartBug Media was that the team wanted to make sure I would be happy and it would be a good fit for me just as much as it would be a good fit for them.

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Asked to all employees at SmartBug Media

  • Extremely positive, energetic, ready to conquer the world ... together!

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Asked to the Marketing Department at SmartBug Media

  • The marketing team at SmartBug Media practices what they preach — intelligent inbound.

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Asked to the Marketing Department at SmartBug Media

Aggregated Employee Answer on Comparably

  • 98% of the same employees also feel like SmartBug Media is invested in their career growth. On average, majority of employees have a mentor to help them navigate their career at SmartBug Media.

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Aggregated Employee Answer on Comparably

  • SmartBug Media's Marketing team rates their manager an A+ or 90/100 and the majority believe their manager truly cares about them as a person. The marketing team (81%) also feels pretty comfortable providing negative feedback directly to their boss.

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Aggregated Employee Answer on Comparably

  • SmartBug Media employees rates their pay and overall compensation a B or 80/100. 82% of employees believe they are paid fairly and 70% of employees get raises every year.

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Aggregated Employee Answer on Comparably

  • SmartBug Media employees rate their overall benefits a B+ and most of them think the perks are Good. 82% of SmartBug Media employees say they are satisfied with their benefits.

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Curious about what work's like at SmartBug Media?

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Should I work at SmartBug Media?

79% of SmartBug Media employees would encourage their friends to become coworkers, whereas 16% are neutral and 5% would not recommend working at SmartBug Media to their friends.

74
eNPS Score
79%Promoters
16%Passive
5%Detractors

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