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Anonymously Rate Your Experience & Make Work BetterShare Your Opinion
Anonymously Rate Your Experience & Make Work BetterWorking at SmartFocus is rated below average by 4 employees, across various culture dimensions. SmartFocus employees rate Manager highest among all categories, and think that Work Culture and Compensation have the most room for improvement, putting SmartFocus’s culture in the Bottom 5% compared to similar sized companies on Comparably and in the Bottom 5% compared to other companies in Hot Springs Village, AR. See below in detail how working at SmartFocus was rated by employees.
Overall Company Culture at SmartFocus is rated F
Last updated months ago
SmartFocus ranks in the Bottom 5% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterOut of 6 SmartFocus employee reviews, 17% were positive. The remaining 83% were constructive reviews with the goal of helping SmartFocus improve their work culture.
| Positive Reviews | 17% |
|---|---|
| Constructive Feedback | 83% |
What did you like most about the interview process?It was very short and rapid
What's going wrong and how can it be improved?There are too many lies and too much nonsense
What needs to change to make the company culture better?Less posturing and more listening
What do your coworkers need to improve and how could you work together better?Less nonsense and less posturing
SmartFocus empowers marketers in medium-sized businesses to build personalized relationships with customers via the web.
The customer has the control, but you have the power to influence_
| Headquarter | London, AR United States of America |
|---|---|
| Website | www.smartfocus.com/ |
| Founding Date | 2003 |
| Company Status | Private |
SmartFocus competitors include Emarsys. SmartFocus ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how SmartFocus compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

4 employees at SmartFocus have reviewed SmartFocus across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 4 SmartFocus employees give their leadership a grade of F, or Bottom 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at SmartFocus are mostly dissatisfied with their total compensation at SmartFocus, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at SmartFocus are mostly dissatisfied with their team. 4 Participants grade the quality of their coworkers an F. Less than half believe the meetings at SmartFocus are effective, and less half look forward to interacting with their coworkers.
The majority of employees at SmartFocus believe the environment at SmartFocus is positive. Most Participants believe the pace of work at SmartFocus is moderate. About 33% of the employees at SmartFocus work 8 hours or less.

The prevailing opinion from Comparably users in Hot Springs Village, AR about their company is that it was very prepared on their first day. Hot Springs Village, AR employees concluded that their overall onboarding experience was positive. 61% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At this moment no SmartFocus employees have provided insight into whether or not they clearly understand SmartFocus' KPIs and OKRs.
Chris Allan CEO / President
Chris Allan serves as the CEO / President of SmartFocus.
Jonathan Taylor Chief Technology Officer
Jonathan Taylor serves as the Chief Technology Officer of SmartFocus. Jonathan started at SmartFocus in March of 2014.... read more
How much do people at SmartFocus get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at SmartFocus is $117,887, or $56 per hour, while the estimated median salary is $118,595, or $57 per hour.
At SmartFocus, the highest paid job is a General Counsel at $271,178 annually and the lowest is a CS Rep at $45,217 annually. Average SmartFocus salaries by department include: Admin at $55,240, Operations at $94,146, Business Development at $126,364, and Engineering at $130,997. Half of SmartFocus salaries are above $118,595.
3 employees at SmartFocus rank their Compensation in the Bottom 5% of similar sized companies in the US (based on 12 ratings) while 3 employees at SmartFocus rank their Perks And Benefits in the Bottom 20% of similar sized companies in the US (based on 4 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $65k | $65k | 1st Percentile |
20th Percentile $91k | $91k | 20th Percentile |
40th Percentile $114k | $114k | 40th Percentile |
60th Percentile $188k | $188k | 60th Percentile |
80th Percentile $267k | $267k | 80th Percentile |
100th Percentile $345k | $345k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
The Diversity score provides insights into how diverse employees feel and rate their work experience at SmartFocus across various culture dimensions.
SmartFocus' PTO and Vacation policy typically gives 15-20 days off a year. Paid Time Off is SmartFocus' most important benefit besides Healthcare when ranked by employees, with 50% of employees saying it is the most important benefit. SmartFocus' benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.

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Who is the CEO of SmartFocus?
SmartFocus CEO is Chris Allan, their score by employees is 15
What is SmartFocus eNPS?
The eNPS for SmartFocus is -100
What is the salary for Sales Engineer in SmartFocus?
Sales Engineer average salary in the US is 142k
What are the salaries in the Engineering in SmartFocus?
The average salaries for Engineering in SmartFocus is 131k
Who are SmartFocus competitors?
SmartFocus main competitors are Emarsys