SmartProcure / GovSpend Employee Reviews
Out of 774 SmartProcure / GovSpend employee reviews, 92% were positive. The remaining 8% were constructive reviews with the goal of helping SmartProcure / GovSpend improve their work culture. The Engineering team, with 95% positive reviews, reports the best experience at SmartProcure / GovSpend compared to all other departments at the company. The Business Development team offered the most constructive feedback, with 22% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Sales Dept
Review from Sales Dept
What do you like best about the leadership team?
Open communication between leadership and subordinates.
The CTO is brilliant, there's a lot to learn working here.
Very motivating and promote self growth
Review from Sales Dept
The get it done attitude.
Review from Sales Dept
They treat everyone as a family.
Review from Customer Support Dept
What does the leadership team need to get better at?
they need to get better at compensating their employees fairly. also, they need a better benefits package. their benefits are horrible! health insurance for a family here costs over $6K per year, yet my department gets paid in the $30K. it is not affordable. it would be nice to have 401k matching
Review from Business Development Dept
Connect more with employees, strategic marketing would help to increase sales and exposure if done right, invest in better leadership to develop gov division, more corporate transparency is needed to build even better culture.
Review from Sales Dept
I'm all good with the leadership team
More aggressive marketing strategies (not just phone sales) and create an advertising/marketing team with a director that is solely responsible for strategically building the brand using intentional marketing strategies that will complement the sales team. Identify internal talent to lead this.
Review from Business Development Dept
What is the best part about your compensation package?
Unlimited paid time off, matching 401k
Virtually daily spiffs give me another layer to earn on top of my base salary, commission, PTO allotment, and full benefits package.
Review from Sales Dept
You can make as much money as YOU want.
Review from Sales Dept
I have one that works well
Review from Sales Dept
PTO is plentiful. There are also great spiffs in place to earn more PTO and CASH.
Review from Sales Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Take super brokers out of commission, or increase team rate
Review from Sales Dept
matching 401k would be good
Review from Sales Dept
If they would put more power in supervisors/managers hands.
Review from Sales Dept
I think the company needs to work on their benefit plan over all. Having a 401(K) Roth with company match would be nice. If this cant happen, then increase the pay to help with these options.
Review from Customer Support Dept
we do not get compensated fairly for the work we do, for the industry we are competing in, and for the cost of living in south florida. their benefits do not attract professional adults w experience and education. this is not a place to make a career. this is good for 20 y/o with no kids/family.
Review from Business Development Dept
What are some of the best things about your team?
People stuck around so strong friendships developed, they picked great people to work at this company- very team oriented
Everyone works as a team towards achieving goals. Coworkers and leadership have a vested interest in employee success
The team is full of amazing engineers that are all always willing to share their knowledge.
Energy, competition driven, goal oriented
Review from Sales Dept
We operate like a family trying to win together.
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
Better leadership structure and guidance is needed.
Review from Sales Dept
probably better time management skills
In-person communication- everyone does everything on Slack and it can be taken out of context.
Review from Customer Support Dept
The team needs more direction and leadership. The loose structure adds to inefficiencies.
Review from Business Development Dept
What is most positive about the culture and environment at your company?
Great sense of fellowship and community
The sense of family is unbelievable. I have never experienced anything like it.
Review from Sales Dept
it is a very open and welcoming atmosphere
Review from Sales Dept
treated like adults and great resources
Review from Sales Dept
Everyone comes to work happy. Very rarely do I not want to be here. The people and purpose create a great environment.
Review from Sales Dept
What needs to change to make the company culture better?
better interdepartmental communication and cohesiveness, feels like every department is a separate company
What did you like most about the interview process?
The questions are challenging but fun.
The openness from the beginning to end of the interview process was a breath of fresh air.
Review from Sales Dept
I loved how calm and relaxed the interview was.
Review from Sales Dept
The interview process was smooth easy and efficient
Review from Sales Dept
made me understand exactly what was expected
Review from Sales Dept
What would you improve about your company's interview process?
I left the interview thinking I did not get the job, when I actually did well apparently. The interviewers did a good job off keeping me on my toes but it in turn left me feeling like a failed the interview and nervous about finding a job.
Review from Sales Dept
Very unorganized and didn’t give clear expectations.
Review from Sales Dept
What makes you most happy at work?
I am recognized for my achievements and have support from my team and leadership.
When we hit a goal and get to leave work early.
Review from Sales Dept
I can be comfortable being myself.
Review from Sales Dept
achieving goals and recognition for success
Review from Sales Dept
The money, people, culture and future of the company
Review from Sales Dept
What's going wrong and how can it be improved?
there is zero upward mobility and the compensation and benefits packages could be better. this is simply not a place to make a career. you cannot raise a family on this income. health insurance is too costly for our pay. they need to have transparency when it comes to growth and raises.
Review from Business Development Dept
Nothing is wrong, its just matters outside of work that would get me excited to come in EVERY day
Review from Sales Dept
If the company is looking for longevity, then the startup model should dissolve and move to more structure and investing in people to make the place better. So much room for growth, but the growth priority is strictly on revenue.
Review from Sales Dept
The government division is experiencing many growing pains and there are many issues that need to be ironed out. Remote brokers can lead to poor communication between the teams and their leaders.
Review from Sales Dept
Would like to see development be able to work two platforms effectively and equally - vendor& gov't platforms - more dedicated people to EACH rather than trying to make one system work for both. Would also like more assistance w/ marketing to get success stories to identified and published.
Review from Sales Dept
What do you like best about your company?
The culture and room for growth
Review from Customer Support Dept
The culture is very laid back. Do your job and no one will bother you.
Review from Engineering Dept
The culture is laid back, but we work hard. Leadership believes in their people and do not micro-manage. In addition, there is a great work - life balance.
Review from Customer Support Dept
What would you most like to see improved at your company?
More communication between upper management
Review from Customer Support Dept
I would like more inter-communication between departments. Most of the time we have no idea what the other departments are doing.
Review from Engineering Dept
Interdepartmental communications and more room to grow in your career.
Review from Customer Support Dept