Social Solutions is the leading provider of cloud software for nonprofit and public sector social service organizations. Our Apricot and ETO products offer clients the most comprehensive and secure social good platform available, including case management, participant connection, data insights, outcome analytics and funder enablement solutions. Based in Austin, Texas, Social Solutions was founded 20 years ago by social workers who saw the potential of technology to improve outcomes and help accelerate lasting social change in the communities they serve. To date, more than 90,000 users have adopted the Social Solutions platform to improve their data by measuring and optimizing outcomes. Social Solutions is backed by Vista Equity Partners and serves clients in the US, UK, Canada, New Zealand and Australia. read more

EMPLOYEE PARTICIPANTS: 23

TOTAL RATINGS: 386

CEO: Erin Mulligan Nelson

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Social Solutions KPIs and OKRs

At Social Solutions 50% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Social Solutions' KPIs and OKRs is essential for its success. Out of 3 Social Solutions employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 3 have said yes.

Answer	Percent
Yes	100%
No	0%

Are your company's goals clear, and are you invested in them?

Answer	Percent
Yes	50%
No	50%

Are the KPIs/OKRs for your department clear?

Manager's Role in Accomplishing Goals

A main function of a managerial role is to lead one’s subordinates. A manager at Social Solutions is responsible for ensuring his subordinates accomplish objectives using key performance indicators. Social Solutions employees shared they generally receive helpful feedback once a year or once a month, while 50% of Social Solutions employees said they’re given recognition for their impact & accomplishments. Feedback and positive reinforcement are both conducive to meeting goals.