Solutionreach Culture | Comparably
Solutionreach is the leader in providing patient relationship management solutions for healthcare providers. read more
EMPLOYEE
PARTICIPANTS
17
TOTAL
RATINGS
310

Solutionreach Company Culture

Solutionreach Culture

This score is derived from employee ratings & reviews
3.3/5
Solutionreach's Overall Culture is rated C

Top Rated Culture Dimensions

Solutionreach CEO

Top 15%Top 15% of Similar Size Companies on Comparably
Jim Higgins Solutionreach's CEO
Jim Higgins
76 /100

Diversity at Solutionreach

Women at Solutionreach

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
D-

Women at Solutionreach have rated Team, Environment, and Work Culture as the highest categories they have scored

Solutionreach eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 50%Top 50% of Similar Size Companies on Comparably

Recommend to a Friend?

0

Solutionreach employees are 0% more likely to recommend Solutionreach as a great place to work

40%Promoters
20%Passives
40%Detractors

Working at Solutionreach

Working at Solutionreach is rated below average by 17 employees, across various culture dimensions. Solutionreach employees rate Team highest among all categories, and think that Office Culture and Professional Development have the most room for improvement, putting Solutionreach’s culture in the Bottom 45% compared to similar sized companies on Comparably and in the Bottom 30% compared to other companies in Salt Lake City. See below in detail how working at Solutionreach was rated by employees.

Overall Company Culture at Solutionreach

C

Overall Company Culture at Solutionreach is rated C

Last updated months ago

Bottom
45%

Solutionreach ranks in the Bottom 45% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 17 Employees

View Results
0
20
40
60
80
100
Sales
57
Sales57
Customer Support
48
Customer Support48

Solutionreach Employee Reviews

Out of 13 Solutionreach employee reviews, 91% were positive. The remaining 9% were constructive reviews with the goal of helping Solutionreach improve their work culture.

91%
9%
Positive Reviews91%
Constructive Feedback9%

Positive Reviews From Solutionreach Employees

  • What did you like most about the interview process?
    Fun and engaging. Not too long. Good feeback
  • What makes you most happy at work?
    Helping people get the service they deserve
  • What is most positive about the culture and environment at your company?
    Family first, people first. They care about us

Constructive Feedback From Solutionreach Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    Company is being stingy on pay and cutting people and costs to boost the bottom line, sometimes to their detriment.

Solutionreach Company Information

Solutionreach Company Overview

Solutionreach is the leader in providing patient relationship management solutions for healthcare providers.

Solutionreach was founded in 2000 and its current CEO is Jim Higgins. Since its inception 26 years ago, Solutionreach has grown to 550 employees.

Solutionreach Mission, Vision & Values

Solutionreach Mission & Values

By delivering the right message, to the right patient, at the right time, Solutionreach helps you make EVERY patient feel like your ONLY patient.

Headquarter2600 Ashton Blvd
Lehi, UT 84043
United States of America
Websitewww.solutionreach.com
Founding Date2000
Tel(801) 331-7100
Company StatusPrivate
Social Sites

Solutionreach Competitors

Solutionreach competitors include Signpost, Yodle, and Demandforce. Solutionreach ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Solutionreach compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Signpost's Logo
    Signpost
    3.9/5
  2. #2
    Yodle's Logo
    Yodle
    3.4/5
  3. #3
    Solutionreach's Logo
    Solutionreach
    3.3/5
  4. #4
    Demandforce's Logo
    Demandforce
    2.6/5
  • Culture Video

Solutionreach Employees

Solutionreach has 550 employees. 17 employees at Solutionreach have reviewed Solutionreach across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 17 Solutionreach employees give their leadership a grade of C-, or Bottom 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Solutionreach are generally satisfied with their total compensation at Solutionreach, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Solutionreach are extremely happy with their team. 17 Participants grade the quality of their coworkers an A. The majority believe the meetings at Solutionreach are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Solutionreach believe the environment at Solutionreach is positive. Most Participants believe the pace of work at Solutionreach is comfortably fast. About 85% of the employees at Solutionreach work 8 hours or less.

Overall, the employees at Solutionreach are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Solutionreach employees generally work 8.1 hrs a day
Work Hours
A Day in the Life
Employees at Solutionreach report the work pace is comfortably fast
Work Pace
A Day in the Life
100% of Solutionreach employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Solutionreach employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
85% of Solutionreach employees call their work environment positive
Environment

Joining Solutionreach - Employee Onboarding

The prevailing opinion from employees about joining Solutionreach is that the company was very unprepared on their first day. Solutionreach employees concluded that their overall onboarding experience was negative. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Solutionreach KPIs and OKRs

Employees’ understanding of Solutionreach's KPIs and OKRs is essential for its success. Out of 5 Solutionreach employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.

AnswerPercent
Yes20%
No80%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No100%
Are the KPIs/OKRs for your department clear?

Solutionreach CEO & Leadership

Solutionreach CEO - Jim Higgins

Jim Higgins Solutionreach's CEO
76 /100

Jim’s approval rate is in the Top 15% of all CEOs of similar-sized companies on Comparably, and in the Top 35% compared to the CEOs of all other companies in Salt Lake City. Solutionreach’s CEO is highly regarded especially by employees with the company for Less than 1 Year, Male employees, and employees with Over 10 Years experience. However, employees in the Sales department, employees with 3 to 6 Years experience, and Female employees have a less favorable view of the CEO and believe there is room for improvement. Compared to Solutionreach’s competitors, Jim Higgins ranks right above Yodle CEO Court Cunningham. Under Higgins’s leadership, Solutionreach employee respondents are most happy about their Team and the company’s Environment. Gender and Office Culture are two areas, according to respondents, where Solutionreach could stand to see real improvement.

Solutionreach Leadership

The Solutionreach Executive Team is rated a “C+” and led by CEO Jim Higgins, VP of Engineering Brent Checketts, and VP of Inside Sales and Mid-Market James Cook

  • Jim Higgins  CEO / President

    Jim Higgins CEO / President

    Jim Higgins serves as the CEO / President of Solutionreach.

  • Brent Checketts VP of Engineering

    Brent Checketts serves as the VP of Engineering for Solutionreach, Inc.. Brent started at Solutionreach, Inc. in May of... read more

  • James Cook VP of Inside Sales and Mid-Market

    James Cook serves as the VP of Inside Sales and Mid-Market for Solutionreach, Inc.. James started at Solutionreach, Inc.... read more

  • Otto Silva Sr Director of IT

    Otto Silva serves as the Sr Director of IT for Solutionreach, Inc.. Otto started at Solutionreach, Inc. in July of 2015.... read more

  • Paul Yoachum Sr. Director, Customer and Strategic Marketing

    Paul Yoachum serves as the Sr. Director, Customer and Strategic Marketing for Solutionreach, Inc.. Paul started at... read more

  • Doug Jenkins Senior Account Executive

    Doug Jenkins serves as the Senior Account Executive for Solutionreach, Inc.. Doug started at Solutionreach, Inc. in... read more

  • Emily Gimmel-Mitchell Mid-Market Senior Account Executive

    Emily Gimmel-Mitchell serves as the Mid-Market Senior Account Executive for Solutionreach, Inc.. Emily started at... read more

  • Brett Jarvis SVP of Customer Success

    Brett Jarvis serves as the SVP of Customer Success for Solutionreach, Inc.. Brett started at Solutionreach, Inc. in... read more

  • Paul Kocherhans Sr. Vice President, Sales

    Paul Kocherhans serves as the Sr. Vice President, Sales of Solutionreach, Inc.. Paul currently resides in the Provo,... read more

Solutionreach Salaries

How much does Solutionreach pay?

How much do people at Solutionreach get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Solutionreach is $87,249, or $41 per hour, while the estimated median salary is $95,697, or $46 per hour.

At Solutionreach, the highest paid job is an IT Manager at $112,679 annually and the lowest is a CS Rep at $36,921 annually. Average Solutionreach salaries by department include: Engineering at $98,805, Design at $79,415, Customer Support at $71,923, and IT at $107,963. Half of Solutionreach salaries are above $95,697.

13 employees at Solutionreach rank their Compensation in the Top 50% of similar sized companies in the US (based on 46 ratings) while 13 employees at Solutionreach rank their Perks And Benefits in the Bottom 45% of similar sized companies in the US (based on 16 ratings).

Last updated months ago.

1st Percentile
$46k
$46k1st Percentile
17th Percentile
$75k
$75k17th Percentile
33rd Percentile
$94k
$94k33rd Percentile
50th Percentile
$148k
$148k50th Percentile
67th Percentile
$193k
$193k67th Percentile
83rd Percentile
$261k
$261k83rd Percentile
100th Percentile
$266k
$266k100th Percentile
$87,249*
Average Compensation
$95,697*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Solutionreach Salaries by Department

Explore Solutionreach Salaries

Diversity & Inclusion at Solutionreach

The Diversity score provides insights into how diverse employees feel and rate their work experience at Solutionreach across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men 88/100
Tenure - Less Than 1 Year
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Solutionreach Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance

Solutionreach PTO

Solutionreach's PTO and Vacation policy typically gives 15-20 days off a year. Solutionreach's benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.

AnswerPercent
Flex Time50%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare50%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo50%
$500 -$1000/mo50%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Solutionreach Careers

Solutionreach Jobs

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H1B Visa

In 2019, Solutionreach applied for 3 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

Solutionreach has a total of 550 employees

3
Total Applied
  • 100% Granted (3 out of 3)
  • 0% Denied ( out of 3)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 3)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 3)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Solutionreach Know You Want To Work There

Overview of Candidates Interested in Solutionreach on Comparably

Candidates By Department

All Industries
20%
Product
12%
Finance
12%
Marketing
12%
Customer Support
8%
Other
36%

Candidates By Location

Salt Lake City
36%
Lehi
12%
Provo
12%
Ogden
8%
Pleasant Grove
4%
Other
28%

Frequently Asked Questions regarding Solutionreach

What is Solutionreach address?

Solutionreach location is at 2600 Ashton Blvd

Who is the CEO of Solutionreach?

Solutionreach CEO is Jim Higgins, their score by employees is 76

What is the salary for Developer in Solutionreach?

Developer average salary in the US is 83k

What are the salaries in the IT in Solutionreach?

The average salaries for IT in Solutionreach is 108k

How many employees work in Solutionreach?

Solutionreach has 550 employees

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