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My overall experience with Sonesta is okay. I feel I could be appreciated more for all my hard work, and advancement in the company should be more possible.
What makes you most happy at work?
My coworkers and my customers make me happy at work.
What are some of the best things about your team?
Most of my team has become like a family to me.
What did you like most about the interview process?
The interview process was laid back while maintaining a professional vibe.
Why do you feel undervalued and what would make you feel better about your compensation?
I would feel better about my compensation if income raises were frequently available based on job performance.
What does the leadership team need to get better at?
The leadership team could improve leading by example and lending a helping hand when needed. Communication and positive feedback could also be improved.
What needs to change to make the company culture better?
The culture depends on the manager on duty. One manager is well equipped and very good on the job. The other manager tends to put everyone in a bad mood due to unprofessionalism.
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