Sony Music Entertainment Claimed Company

At Sony Music Entertainment, we fuel the creative journey. We’ve played a pioneering role in music history, from the first-ever music label to the invention of the flat disc record. We’ve nurtured some of music’s most iconic artists and produced some of the most influential recordings of all time. Today, we work in more than 60 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators. From our position at the intersection of music, entertainment, and technology, we bring imagination and expertise to the newest products and platforms, embrace new business models, employ breakthrough tools, and provide powerful insights that help our artists push creative boundaries and reach new audiences. In everything we do, we’re committed to artistic integrity, transparency, and entrepreneurship. Sony Music Entertainment is a member of the Sony family of global companies. read more

EMPLOYEE PARTICIPANTS: 123

TOTAL RATINGS: 714

CEO: Rob Stringer

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Sony Music Entertainment Customer Success Manager Salaries in New York

The average Sony Music Entertainment Customer Success Manager in New York earns an estimated $65,707 annually, which includes an estimated base salary of $58,887 with a $6,820 bonus. Sony Music Entertainment's Customer Success Manager compensation is $13,919 more than the US average for a Customer Success Manager. Customer Success Manager salaries at Sony Music Entertainment in New York can range from $47,300 - $74,500.

In New York, The Customer Support Department at Sony Music Entertainment earns $2,633 more on average than the Operations Department.

Last updated a year ago.

$13k

$23k

$32k

$41k

$12.04M

$65,707

Average Compensation

$58,887: avg. base

$6,820: avg. bonus

Customer Success Manager Salaries at Sony Music Entertainment

In New York, Customer Success Managers earn $1,196 more than CS Reps, and $1,730 less than Technical Supports.

Customer Service Manager

$86k*

Technical Support

$67k*

CS Rep

$65k*

* estimated salary

Compensation at Sony Music Entertainment by Department

In New York, The Customer Support Department averages $2,633 more than the Operations Department, and $3,552 less than the Business Development Department

Business Development

$80,820 Avg. total comp.

+$4k

Customer Support

$77,268 Avg. total comp.

Operations

$74,635 Avg. total comp.

-$3k

Customer Success Manager Compensation by Gender (All Companies)

The average female Customer Success Manager at companies similar size to Sony Music Entertainment reported making $46,700, while the average male Customer Success Manager at similar sized companies reported making $52,596.

Customer Success Manager Compensation by Ethnicity (All Companies)

The average Asian or Pacific Islander Customer Success Manager at companies similar size to Sony Music Entertainment reported making $67,250, while the average Hispanic or Latino Customer Success Manager at similar sized companies reported making $37,989.

How Customer Success Managers at Sony Music Entertainment Rate Their Compensation

The majority of Customer Success Managers at Sony Music Entertainment believe they're not compensated fairly. 80% of Customer Success Managers at Sony Music Entertainment say they receive annual bonuses, and the vast majority (73%) are satisfied with their benefits. See more compensation ratings at Sony Music Entertainment

Do you believe you're paid fairly?

49% Yes

Does your company give annual bonuses?

80% Yes

Are you satisfied with your Benefits?

73% Yes

Customer Success Manager Salaries at Similar Size Companies in New York

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