Southern Company Competitors | Comparably
Southern Company Services, Inc., headquartered in Birmingham, Alabama, is the shared services division of Southern Company. read more
EMPLOYEE
PARTICIPANTS
151
TOTAL
RATINGS
1390

Southern Company Competitors

Southern Company competitors include Alabama Power Company, Dominion, American Electric Power, Duke Energy Corporation and FirstEnergy. Southern Company ranks 1st in Product Quality Score on Comparably vs its competitors. See below how Southern Company compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
2nd
eNPS Rank
2nd
Gender Rank
4th
Diversity Rank
3rd
Product Quality
1st
NPS Rank
2nd
Pricing Rank
1st
Customer Service
1st

Southern Company Competitors at a Glance

CEO Ratings Comparison

Southern Company's CEO Score Ranks 2nd

105 Employees at Southern Company rate Thomas Fanning a 80 out of 100, which ranks them 2nd below Alabama Power Company's CEO,Mark Crosswhite. Last rating was 2 months ago.

  1. 1st
    Mark Crosswhite Alabama Power Company's CEO
    Mark Crosswhite
    Alabama Power Company
    88
    out of 100

    43 Employees at Alabama Power Company rate Mark Crosswhite a 88 out of 100, which ranks them 1st out of Southern Company's competitors. Last rating was 24 days ago.

  2. 2nd
    Thomas Fanning Southern Company's CEO
    Thomas Fanning
    Southern Company
    80
    out of 100
  3. 3rd
    Nick Akins American Electric Power's CEO
    Nick Akins
    American Electric Power
    78
    out of 100

    31 Employees at American Electric Power rate Nick Akins a 78 out of 100, which ranks them 3rd out of Southern Company's competitors. Last rating was months ago.

  4. 4th
    Thomas Farrell Dominion's CEO
    Thomas Farrell
    Dominion
    74
    out of 100

    32 Employees at Dominion rate Thomas Farrell a 74 out of 100, which ranks them 4th out of Southern Company's competitors. Last rating was a month ago.

  5. 5th
    Lynn Good Duke Energy Corporation's CEO
    Lynn Good
    Duke Energy Corporation
    66
    out of 100

    151 Employees at Duke Energy Corporation rate Lynn Good a 66 out of 100, which ranks them 5th out of Southern Company's competitors. Last rating was a month ago.

  6. 6th
    Steven E. Strah FirstEnergy's CEO
    Steven E. Strah
    FirstEnergy
    66
    out of 100

    64 Employees at FirstEnergy rate Steven E. Strah a 66 out of 100, which ranks them 6th out of Southern Company's competitors. Last rating was 7 days ago.

CEO Ratings Comparison
RankCEOCompany Score
1Mark CrosswhiteAlabama Power Company88
2Thomas FanningSouthern Company 80
3Nick AkinsAmerican Electric Power78
4Thomas FarrellDominion74
5Lynn GoodDuke Energy Corporation66
6Steven E. StrahFirstEnergy66
Product Quality Score Comparison

Southern Company Ranks 1st in Product Quality Score

82 Customers rate Southern Company's Product Quality Score a 4/5, which ranks it 1st against its competitors.

  1. 1st
    Southern Company
    4 / 5
  2. 2nd
    Alabama Power Company
    3.8 / 5
  3. 3rd
    Dominion
    3.2 / 5
  4. 4th
    FirstEnergy
    3 / 5
  5. 5th
    Duke Energy Corporation
    2.9 / 5
  6. 6th
    American Electric Power
    2.7 / 5
Product Quality Score Comparison
RankCompany Score
1Southern Company 80
2Alabama Power Company77
3Dominion64
4FirstEnergy61
5Duke Energy Corporation59
6American Electric Power55
NPS Comparison

Southern Company Ranks 2nd in Net Promoter Score

106 Customers rate Southern Company's Net Promoter Score a 32, which ranks it 2nd against its competitors, below Alabama Power Company. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Southern Company to a friend?”.

  1. 1st
    Alabama Power Company
    34
  2. 2nd
    Southern Company
    32
  3. 3rd
    Dominion
    -9
  4. 4th
    FirstEnergy
    -15
  5. 5th
    Duke Energy Corporation
    -21
  6. 6th
    American Electric Power
    -44
NPS Comparison
RankCompany Score
1Alabama Power Company34
2Southern Company 32
3Dominion-9
4FirstEnergy-15
5Duke Energy Corporation-21
6American Electric Power-44
Pricing Score Comparison

Southern Company Ranks 1st in Pricing Score

77 Customers rate Southern Company's Pricing Score a 4/5, which ranks it 1st against its competitors.

  1. 1st
    Southern Company
    4 / 5
  2. 2nd
    Alabama Power Company
    3.5 / 5
  3. 3rd
    Dominion
    2.9 / 5
  4. 4th
    FirstEnergy
    2.7 / 5
  5. 5th
    Duke Energy Corporation
    2.7 / 5
  6. 6th
    American Electric Power
    2.5 / 5
Pricing Score Comparison
RankCompany Score
1Southern Company 81
2Alabama Power Company71
3Dominion59
4FirstEnergy55
5Duke Energy Corporation54
6American Electric Power51
Customer Service Comparison

Southern Company Ranks 1st in Customer Service

70 Customers rate Southern Company's Customer Service a 4/5, which ranks it 1st against its competitors.

  1. 1st
    Southern Company
    4 / 5
  2. 2nd
    Alabama Power Company
    3.8 / 5
  3. 3rd
    Dominion
    3 / 5
  4. 4th
    FirstEnergy
    2.9 / 5
  5. 5th
    Duke Energy Corporation
    2.8 / 5
  6. 6th
    American Electric Power
    2.4 / 5
Customer Service Comparison
RankCompany Score
1Southern Company 80
2Alabama Power Company77
3Dominion60
4FirstEnergy58
5Duke Energy Corporation56
6American Electric Power49
Overall Culture Score Comparison

Southern Company Ranks 2nd in Overall Culture Score

151 Employees rate Southern Company's Overall Culture a 76/100, which ranks it 2nd against its competitors, below Alabama Power Company. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Alabama Power Company
    83 / 100
  2. 2nd
    Southern Company
    76 / 100
  3. 3rd
    TIED
    Dominion
    73 / 100
  4. 3rd
    TIED
    American Electric Power
    73 / 100
  5. 5th
    Duke Energy Corporation
    70 / 100
  6. 6th
    FirstEnergy
    66 / 100
Overall Culture Score Comparison
RankCompany Score
1Alabama Power Company83
2Southern Company 76
3Dominion73
3American Electric Power73
5Duke Energy Corporation70
6FirstEnergy66
eNPS Comparison

Southern Company Ranks 2nd in Employee Net Promoter Score

111 Employees rate Southern Company's Employee Net Promoter Score a 37, which ranks it 2nd against its competitors, below Alabama Power Company. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Southern Company to a friend?”.

  1. 1st
    Alabama Power Company
    61
  2. 2nd
    Southern Company
    37
  3. 3rd
    American Electric Power
    28
  4. 4th
    Duke Energy Corporation
    12
  5. 5th
    Dominion
    7
  6. 6th
    FirstEnergy
    -9
eNPS Comparison
RankCompany eNPS
1Alabama Power Company61
2Southern Company 37
3American Electric Power28
4Duke Energy Corporation12
5Dominion7
6FirstEnergy-9
Gender Score Comparison

Southern Company Ranks 4th in Gender Score

4 Employees rate Southern Company's Gender Score a 51/100, which ranks it 4th against its competitors, below FirstEnergy. The Gender Score tracks how positively women rate their experience at Southern Company .

  1. 1st
    Alabama Power Company
    86 / 100
  2. 2nd
    Duke Energy Corporation
    72 / 100
  3. 3rd
    FirstEnergy
    64 / 100
  4. 4th
    Southern Company
    51 / 100
Gender Score Comparison
RankCompany Score
1Alabama Power Company86
2Duke Energy Corporation72
3FirstEnergy64
4Southern Company 51
Diversity Score Comparison

Southern Company Ranks 3rd in Diversity Score

10 Employees rate Southern Company's Diversity Score a 64/100, which ranks it 3rd against its competitors, below Duke Energy Corporation. The Diversity Score tracks how positively diverse employees rate their experience at Southern Company .

  1. 1st
    Dominion
    83 / 100
  2. 2nd
    Duke Energy Corporation
    79 / 100
  3. 3rd
    Southern Company
    64 / 100
Diversity Score Comparison
RankCompany Score
1Dominion83
2Duke Energy Corporation79
3Southern Company 64

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