Southern Company Competitors | Comparably
Southern Company Services, Inc., headquartered in Birmingham, Alabama, is the shared services division of Southern Company. read more
EMPLOYEE
PARTICIPANTS
155
TOTAL
RATINGS
1398

Southern Company Competitors

Southern Company competitors include Alabama Power Company, Dominion, American Electric Power, Duke Energy Corporation and FirstEnergy. Southern Company ranks 1st in Product Quality Score on Comparably vs its competitors. See below how Southern Company compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
2nd
eNPS Rank
2nd
Gender Rank
4th
Diversity Rank
3rd
Product Quality
1st
NPS Rank
1st
Pricing Rank
1st
Customer Service
1st

Southern Company Competitors at a Glance

CEO Ratings Comparison

Southern Company's CEO Score Ranks 2nd

107 Employees at Southern Company rate Thomas Fanning a 79 out of 100, which ranks them 2nd below Alabama Power Company's CEO,Mark Crosswhite. Last rating was 2 months ago.

  1. 1st
    Mark Crosswhite Alabama Power Company's CEO
    Mark Crosswhite
    Alabama Power Company
    88
    out of 100

    47 Employees at Alabama Power Company rate Mark Crosswhite a 88 out of 100, which ranks them 1st out of Southern Company's competitors. Last rating was 11 days ago.

  2. 2nd
    Thomas Fanning Southern Company's CEO
    Thomas Fanning
    Southern Company
    79
    out of 100
  3. 3rd
    Nick Akins American Electric Power's CEO
    Nick Akins
    American Electric Power
    77
    out of 100

    32 Employees at American Electric Power rate Nick Akins a 77 out of 100, which ranks them 3rd out of Southern Company's competitors. Last rating was months ago.

  4. 4th
    Thomas Farrell Dominion's CEO
    Thomas Farrell
    Dominion
    75
    out of 100

    33 Employees at Dominion rate Thomas Farrell a 75 out of 100, which ranks them 4th out of Southern Company's competitors. Last rating was months ago.

  5. 5th
    Lynn Good Duke Energy Corporation's CEO
    Lynn Good
    Duke Energy Corporation
    67
    out of 100

    152 Employees at Duke Energy Corporation rate Lynn Good a 67 out of 100, which ranks them 5th out of Southern Company's competitors. Last rating was months ago.

  6. 6th
    Steven E. Strah FirstEnergy's CEO
    Steven E. Strah
    FirstEnergy
    65
    out of 100

    67 Employees at FirstEnergy rate Steven E. Strah a 65 out of 100, which ranks them 6th out of Southern Company's competitors. Last rating was 11 days ago.

CEO Ratings Comparison
RankCEOCompany Score
1Mark CrosswhiteAlabama Power Company88
2Thomas FanningSouthern Company 79
3Nick AkinsAmerican Electric Power77
4Thomas FarrellDominion75
5Lynn GoodDuke Energy Corporation67
6Steven E. StrahFirstEnergy65
Product Quality Score Comparison

Southern Company Ranks 1st in Product Quality Score

86 Customers rate Southern Company's Product Quality Score a 4/5, which ranks it 1st against its competitors.

  1. 1st
    Southern Company
    4 / 5
  2. 2nd
    Alabama Power Company
    3.8 / 5
  3. 3rd
    Dominion
    3.2 / 5
  4. 4th
    FirstEnergy
    3 / 5
  5. 5th
    Duke Energy Corporation
    2.9 / 5
  6. 6th
    American Electric Power
    2.7 / 5
Product Quality Score Comparison
RankCompany Score
1Southern Company 81
2Alabama Power Company76
3Dominion64
4FirstEnergy61
5Duke Energy Corporation58
6American Electric Power55
NPS Comparison

Southern Company Ranks 1st in Net Promoter Score

111 Customers rate Southern Company's Net Promoter Score a 30, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Southern Company to a friend?”.

  1. 1st
    Southern Company
    30
  2. 2nd
    Alabama Power Company
    29
  3. 3rd
    Dominion
    -10
  4. 4th
    FirstEnergy
    -17
  5. 5th
    Duke Energy Corporation
    -23
  6. 6th
    American Electric Power
    -45
NPS Comparison
RankCompany Score
1Southern Company 30
2Alabama Power Company29
3Dominion-10
4FirstEnergy-17
5Duke Energy Corporation-23
6American Electric Power-45
Pricing Score Comparison

Southern Company Ranks 1st in Pricing Score

80 Customers rate Southern Company's Pricing Score a 4/5, which ranks it 1st against its competitors.

  1. 1st
    Southern Company
    4 / 5
  2. 2nd
    Alabama Power Company
    3.4 / 5
  3. 3rd
    Dominion
    2.9 / 5
  4. 4th
    FirstEnergy
    2.7 / 5
  5. 5th
    Duke Energy Corporation
    2.6 / 5
  6. 6th
    American Electric Power
    2.5 / 5
Pricing Score Comparison
RankCompany Score
1Southern Company 80
2Alabama Power Company68
3Dominion59
4FirstEnergy55
5Duke Energy Corporation52
6American Electric Power51
Customer Service Comparison

Southern Company Ranks 1st in Customer Service

73 Customers rate Southern Company's Customer Service a 4/5, which ranks it 1st against its competitors.

  1. 1st
    Southern Company
    4 / 5
  2. 2nd
    Alabama Power Company
    3.7 / 5
  3. 3rd
    Dominion
    3 / 5
  4. 4th
    FirstEnergy
    2.9 / 5
  5. 5th
    Duke Energy Corporation
    2.8 / 5
  6. 6th
    American Electric Power
    2.4 / 5
Customer Service Comparison
RankCompany Score
1Southern Company 80
2Alabama Power Company75
3Dominion60
4FirstEnergy58
5Duke Energy Corporation56
6American Electric Power48
Overall Culture Score Comparison

Southern Company Ranks 2nd in Overall Culture Score

155 Employees rate Southern Company's Overall Culture a 76/100, which ranks it 2nd against its competitors, below Alabama Power Company. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Alabama Power Company
    84 / 100
  2. 2nd
    Southern Company
    76 / 100
  3. 3rd
    Dominion
    74 / 100
  4. 4th
    American Electric Power
    71 / 100
  5. 5th
    Duke Energy Corporation
    70 / 100
  6. 6th
    FirstEnergy
    65 / 100
Overall Culture Score Comparison
RankCompany Score
1Alabama Power Company84
2Southern Company 76
3Dominion74
4American Electric Power71
5Duke Energy Corporation70
6FirstEnergy65
eNPS Comparison

Southern Company Ranks 2nd in Employee Net Promoter Score

113 Employees rate Southern Company's Employee Net Promoter Score a 37, which ranks it 2nd against its competitors, below Alabama Power Company. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Southern Company to a friend?”.

  1. 1st
    Alabama Power Company
    64
  2. 2nd
    Southern Company
    37
  3. 3rd
    American Electric Power
    25
  4. 4th
    Duke Energy Corporation
    13
  5. 5th
    Dominion
    5
  6. 6th
    FirstEnergy
    -10
eNPS Comparison
RankCompany eNPS
1Alabama Power Company64
2Southern Company 37
3American Electric Power25
4Duke Energy Corporation13
5Dominion5
6FirstEnergy-10
Gender Score Comparison

Southern Company Ranks 4th in Gender Score

4 Employees rate Southern Company's Gender Score a 51/100, which ranks it 4th against its competitors, below FirstEnergy. The Gender Score tracks how positively women rate their experience at Southern Company .

  1. 1st
    Alabama Power Company
    86 / 100
  2. 2nd
    Duke Energy Corporation
    72 / 100
  3. 3rd
    FirstEnergy
    64 / 100
  4. 4th
    Southern Company
    51 / 100
Gender Score Comparison
RankCompany Score
1Alabama Power Company86
2Duke Energy Corporation72
3FirstEnergy64
4Southern Company 51
Diversity Score Comparison

Southern Company Ranks 3rd in Diversity Score

10 Employees rate Southern Company's Diversity Score a 64/100, which ranks it 3rd against its competitors, below Duke Energy Corporation. The Diversity Score tracks how positively diverse employees rate their experience at Southern Company .

  1. 1st
    Dominion
    83 / 100
  2. 2nd
    Duke Energy Corporation
    79 / 100
  3. 3rd
    Southern Company
    64 / 100
Diversity Score Comparison
RankCompany Score
1Dominion83
2Duke Energy Corporation79
3Southern Company 64

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