-100
NPS
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Statewide Remodeling
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About Statewide Remodeling's Brand
Statewide Remodeling can modernize your living space, no matter what the size or scope of the renovation youre looking for.
Brand at a Glance
66%
Customer Loyalty
1.6/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Statewide Remodeling NPS
Statewide Remodeling's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Statewide Remodeling's customers would recommend using the product based on a scale of -100 to 100.
Statewide Remodeling Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Statewide Remodeling NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2023 -100 | Sep 2023 | -100 |
Jan 2024 -100 | Jan 2024 | -100 |
Feb 2024 -100 | Feb 2024 | -100 |
Aug 2024 -100 | Aug 2024 | -100 |
Jan 2025 -100 | Jan 2025 | -100 |
Feb 2025 -100 | Feb 2025 | -100 |
May 2025 -100 | May 2025 | -100 |
Jul 2025 -100 | Jul 2025 | -100 |
Sep 2025 -100 | Sep 2025 | -100 |
Oct 2025 -100 | Oct 2025 | -100 |
Feb 2026 -100 | Feb 2026 | -100 |
May 2026 -100 | May 2026 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Statewide Remodeling NPS by Gender
Statewide Remodeling's NPS was rated -100 by both Female and Male customers on Comparably.
Male
-100
Statewide Remodeling's NPS was rated -100 by Male customers on Comparably.
0%
Promoters
0%
Passives
100%
Detractors
Female
-100
Statewide Remodeling's NPS was rated -100 by Female customers on Comparably.
0%
Promoters
0%
Passives
100%
Detractors
Statewide Remodeling NPS by Ethnicity
Statewide Remodeling's NPS was rated -100 points by both African American/Black and Caucasian customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -100 | Caucasian | -100 |
African American/Black -100 | African American/Black | -100 |
Statewide Remodeling NPS by Age
Statewide Remodeling's NPS was rated -100 points by customers ages 66+ on Comparably.
Statewide Remodeling NPS by Usage
Statewide Remodeling's NPS was rated -100 points by customers who have used Statewide Remodeling's products/services for 2 to 5 Years, and by customers with Less than 1 Year of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -100 | Less than 1 Year | -100 |
2 to 5 Years -100 | 2 to 5 Years | -100 |
Statewide Remodeling Customer Reviews
Out of the 7 Statewide Remodeling customer reviews 0 were positive and 7 were constructive. Statewide Remodeling customer reviews reflect that all customers expect a better service or product from the company and believe there is room for improvement.
Statewide Remodeling Customer Loyalty
66%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
66% of Statewide Remodeling users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Statewide Remodeling Customer Loyalty Score by Gender
Male customers rated Statewide Remodeling's Customer Loyalty score 23% higher than Female customers.
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Male
82%
Yes
Female
59%
Yes
Statewide Remodeling Customer Loyalty Score by Ethnicity
Statewide Remodeling's Customer Loyalty score was rated the highest by African American/Black customers, and the lowest by Caucasian customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Statewide Remodeling.
67
out of 100
Caucasian
70
out of 100
African American/Black
Statewide Remodeling Customer Loyalty Score by Age
Statewide Remodeling's Customer Loyalty score was rated 55% by customers ages 66+ on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Statewide Remodeling.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
66+ 55% | 66+ | 55% |
Statewide Remodeling Customer Loyalty Score by Usage
Statewide Remodeling's Customer Loyalty score was rated the highest by customers who have used Statewide Remodeling's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Statewide Remodeling Customer Loyalty Score by Industry
Statewide Remodeling's Customer Loyalty score was rated 100% by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
Statewide Remodeling Product Quality
1.6/5
Statewide Remodeling has an overall Product Quality score of 1.6 out of 5 stars rated by its users and customers.
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Statewide Remodeling Product Information
Statewide Remodeling’s product quality score is a 1.6 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated Statewide Remodeling's product the highest.
- Company Size
- 201-500 Employees
Industry
Facilities Services
Quick Insights into Statewide Remodeling Product Quality
Statewide Remodeling's Product Quality score was rated highest by customers who have used Statewide Remodeling's products/services for 2 to 5 Years, and rated lowest by Male customers.
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Ranked Statewide Remodeling Product Quality the Highest
Ranked Statewide Remodeling Product Quality the Lowest
Statewide Remodeling Product Quality Score by Gender
Statewide Remodeling's Product Quality score was rated 1.5 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Statewide Remodeling.
Male
1.5/5
Female
1.5/5
Statewide Remodeling Product Quality Score by Ethnicity
Statewide Remodeling's Product Quality score was rated 1.5 stars by both African American/Black and Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Statewide Remodeling.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
African American/Black 1.5 | African American/Black | 1.5 |
Statewide Remodeling Product Quality Score by Age
Statewide Remodeling's Product Quality score was rated 1.5 stars by customers ages 66+ on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Statewide Remodeling.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
66+ 1.5 | 66+ | 1.5 |
Statewide Remodeling Product Quality Score by Usage
Statewide Remodeling's Product Quality score was rated the highest by customers who have used Statewide Remodeling's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.
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Statewide Remodeling Product Quality Score by Industry
Statewide Remodeling's Product Quality score was rated 1.7 stars by Tech industry customers.
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Statewide Remodeling Pricing
Statewide Remodeling ROI & Value For Money
1.5/5
Statewide Remodeling has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
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Statewide Remodeling Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Tech industry.
Quick Insights into Statewide Remodeling ROI
Statewide Remodeling's ROI score was rated highest by customers who have used Statewide Remodeling's products/services for 2 to 5 Years, and rated lowest by Male customers.
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Ranked Statewide Remodeling ROI the Highest
Ranked Statewide Remodeling ROI the Lowest
Statewide Remodeling ROI Score by Gender
Statewide Remodeling's ROI score was rated 1.5 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Statewide Remodeling.
Male
1.5/5
Female
1.5/5
Statewide Remodeling ROI Score by Ethnicity
Statewide Remodeling's ROI score was rated 1.5 stars by both African American/Black and Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Statewide Remodeling.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
African American/Black 1.5 | African American/Black | 1.5 |
Statewide Remodeling ROI Score by Age
Statewide Remodeling's ROI score was rated 1.5 stars by customers ages 66+ on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Statewide Remodeling.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
66+ 1.5 | 66+ | 1.5 |
Statewide Remodeling ROI Score by Usage
Statewide Remodeling's ROI score was rated the highest by customers who have used Statewide Remodeling's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
Statewide Remodeling ROI Score by Industry
Statewide Remodeling's ROI score was rated 1.6 stars by Tech industry customers.
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Statewide Remodeling Customer Satisfaction (CSAT)
Statewide Remodeling Customer Satisfaction (CSAT) Score
13 / 100
Statewide Remodeling has an overall Customer Satisfaction score of 13 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
13%
Satisfied
0%
Neither Satisfied nor Dissatisfied
14%
Dissatisfied
14%
Very Dissatisfied
59%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Statewide Remodeling Customer Satisfaction
Statewide Remodeling's Customer Satisfaction score was rated highest by customers who have used Statewide Remodeling's products/services for Less than 1 Year, and rated lowest by Male customers.
Sign Up to unlock insights into how customers have ranked Statewide Remodeling's Customer Satisfaction.
Ranked Statewide Remodeling Customer Satisfaction the Highest
Ranked Statewide Remodeling Customer Satisfaction the Lowest
Statewide Remodeling Customer Satisfaction Score by Gender
Female customers rated Statewide Remodeling's Customer Satisfaction score 0 points higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Statewide Remodeling.
0
MaleVery Satisfied | 0% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 25% | |
Very Dissatisfied | 75% |
9 / 100
FemaleVery Satisfied | 9% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 27% | |
Dissatisfied | 9% | |
Very Dissatisfied | 55% |
Statewide Remodeling Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Statewide Remodeling's Customer Satisfaction (CSAT) score was rated 9% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Statewide Remodeling.
9 / 100
Very Satisfied
9%
Satisfied
0%
Neither Satisfied nor Dissatisfied
9%
Dissatisfied
9%
Very Dissatisfied
73%
CSAT according to African American/Black
Statewide Remodeling's Customer Satisfaction (CSAT) score was rated 0% according to African American/Black users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Statewide Remodeling.
0 / 100
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
33%
Dissatisfied
33%
Very Dissatisfied
34%
Statewide Remodeling Customer Satisfaction Score by Age
Statewide Remodeling's Customer Satisfaction score was rated 10 points by customers ages 66+ on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Statewide Remodeling.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 66+ | 10% |
Statewide Remodeling Customer Satisfaction Score by Usage
Statewide Remodeling's Customer Satisfaction score was rated the highest by customers who have used Statewide Remodeling's products/services for Less than 1 Year, and the lowest by customers with 2 to 5 Years of usage.
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Statewide Remodeling Customer Satisfaction Score by Industry
Statewide Remodeling's Customer Satisfaction score was rated 0 points by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
{
"title": "Statewide Remodeling Customer Satisfaction Score by Industry",
"text": "Statewide Remodeling's Customer Satisfaction score was rated 0 points by Tech industry customers.",
"bars": [
{
"label": "Tech",
"groupId": 104,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "Statewide Remodeling's Customer Satisfaction score is rated by Tech customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 0
}
]
}Statewide Remodeling Customer Service
1.5/5
Statewide Remodeling has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
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About Statewide Remodeling's Customer Service
Address
2450 Esters Blvd., Dallas, TX 75261
Website
http://www.statewideremodeling.com
Phone Number
214 677 9000
Quick Insights into Statewide Remodeling Customer Service
Statewide Remodeling's Customer Service score was rated highest by customers who have used Statewide Remodeling's products/services for 2 to 5 Years, and rated lowest by Male customers.
Sign Up to unlock insights into how customers have ranked Statewide Remodeling's Customer Service score.
Ranked Statewide Remodeling Customer Service the Highest
Ranked Statewide Remodeling Customer Service the Lowest
Statewide Remodeling Customer Service Score by Gender
Statewide Remodeling's Customer Service score was rated 1.5 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Statewide Remodeling.
Male
1.5/5
Female
1.5/5
Statewide Remodeling Customer Service Score by Ethnicity
Statewide Remodeling's Customer Service score was rated 1.5 stars by both African American/Black and Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Statewide Remodeling.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
African American/Black 1.5 | African American/Black | 1.5 |
Statewide Remodeling Customer Service Score by Age
Statewide Remodeling's Customer Service score was rated 1.5 stars by customers ages 66+ on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Statewide Remodeling.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
66+ 1.5 | 66+ | 1.5 |
Statewide Remodeling Customer Service Score by Usage
Statewide Remodeling's Customer Service score was rated 1.5 stars by customers who have used Statewide Remodeling's products/services for 2 to 5 Years, and by customers with Less than 1 Year of usage.
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Statewide Remodeling Customer Service Score by Industry
Statewide Remodeling's Customer Service score was rated 1.5 stars by Tech industry customers.
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Statewide Remodeling as an Employer
2.8/5
Statewide Remodeling has a 2.8/5 stars for its overall company culture rated by their employees
bottom
10%
Consumer vs. Employees
Statewide Remodeling scored a -100 for Net Promoter Score and a -30 for Employee Net Promoter Score. NPS gauges how likely a customer of Statewide Remodeling would recommend the brand to a friend. ENPS measures how likely Statewide Remodeling employees would recommend working at Statewide Remodeling to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
-30
eNPS Score
| 30% | Promoters |
|---|---|
| 10% | Passive |
| 60% | Detractors |
