100
NPS
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Stop Go Networks
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About Stop Go Networks' Brand
Stop Go Networks is a progressive FinTech startup, founded in 2010. Since then, the firm has opened offices in Glasgow, London, Fort Lauderdale and Winnipeg, serving thousands of people on a daily basis; and it keeps growing every day. At Stop Go Networks, we believe in continuous development, flexibility, innovation and working smart. We aim to create a smooth and easy process with instant support at hand for all our partners; a fast, simple and enjoyable experience for our customers; and a friendly atmosphere for our team members, where they feel trusted and valued.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Stop Go Networks NPS
Stop Go Networks's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Stop Go Networks's customers would recommend using the product based on a scale of -100 to 100.
Stop Go Networks Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Stop Go Networks NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2024 100 | Jan 2024 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Stop Go Networks Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Stop Go Networks users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Stop Go Networks Product Quality
5/5
Stop Go Networks has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Stop Go Networks' overall Product Quality score rated by its users and customers.
Stop Go Networks Product Information
Stop Go Networks’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://stopgonetworks.co.uk
- Company Size
- 11-50 Employees
Industry
Banking and Financial Services
Stop Go Networks Pricing
Stop Go Networks ROI & Value For Money
5/5
Stop Go Networks has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Stop Go Networks' overall ROI score rated by its users and customers.
Stop Go Networks Customer Satisfaction (CSAT)
Stop Go Networks Customer Satisfaction (CSAT) Score
100 / 100
Stop Go Networks has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Stop Go Networks Customer Service
5/5
Stop Go Networks has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Stop Go Networks' overall Customer Service score rated by its users and customers.
About Stop Go Networks's Customer Service
Address
515 E Las Olas Boulevard, Suite 120, Fort Lauderdale, FL 33301
Website
http://stopgonetworks.co.uk
Phone Number
07563269822
Stop Go Networks as an Employer
4.3/5
Stop Go Networks has a 4.3/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Stop Go Networks scored a 100 for Net Promoter Score and a 67 for Employee Net Promoter Score. NPS gauges how likely a customer of Stop Go Networks would recommend the brand to a friend. ENPS measures how likely Stop Go Networks employees would recommend working at Stop Go Networks to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
67
eNPS Score
| 67% | Promoters |
|---|---|
| 33% | Passive |
| 0% | Detractors |
