100
NPS
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Stratton Equities
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About Stratton Equities' Brand
Stratton Equities is the Leading Nationwide Direct Private Money & NON-QM Lender for Real Estate Investors that specializes in fast and flexible lending processes. We have the largest library of private money and NON-QM nationwide loan programs under one roof. Our team is owned and operated by experienced Real Estate Investors providing a reliable and knowledgeable team to help all Real Estate investors succeed.
Brand at a Glance
89%
Customer Loyalty
4.4/5
Product Quality
4.4/5
Pricing
4.4/5
Customer Service
Stratton Equities NPS
Stratton Equities's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Stratton Equities's customers would recommend using the product based on a scale of -100 to 100.
Stratton Equities Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Stratton Equities NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Feb 2023 100 | Feb 2023 | 100 |
Feb 2025 100 | Feb 2025 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Stratton Equities NPS by Gender
Stratton Equities's NPS was rated 100 by Male customers on Comparably.
Male
100
Stratton Equities's NPS was rated 100 by Male customers on Comparably.
100%
Promoters
0%
Passives
0%
Detractors
Female
N/A
Stratton Equities's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Stratton Equities Customer Reviews
Out of the 6 Stratton Equities customer reviews 6 were positive and 0 were constructive. Stratton Equities customer reviews reflect that all customers have a favorable experience using the products/services of the company.
Stratton Equities Customer Loyalty
89%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
89% of Stratton Equities users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Stratton Equities Customer Loyalty Score by Gender
Stratton Equities's Customer Loyalty score was rated 100 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Stratton Equities.
Male
100%
Yes
Female
N/A
Yes
Stratton Equities Product Quality
4.4/5
Stratton Equities has an overall Product Quality score of 4.4 out of 5 stars rated by its users and customers.
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Stratton Equities Product Information
Stratton Equities’s product quality score is a 4.4 out of 5 as rated by its users and customers.
- Company Size
- 11-50 Employees
Industry
Banking and Financial Services
Quick Insights into Stratton Equities Product Quality
Stratton Equities's Product Quality score was rated highest by Male customers.
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Ranked Stratton Equities Product Quality the Highest
Stratton Equities Product Quality Score by Gender
Stratton Equities's Product Quality score was rated 5 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Stratton Equities.
Male
5/5
Female
N/A
Stratton Equities Pricing
Stratton Equities ROI & Value For Money
4.4/5
Stratton Equities has a value for money and ROI score of 4.4 out of 5 stars rated by its users and customers.
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Quick Insights into Stratton Equities ROI
Stratton Equities's ROI score was rated highest by Male customers.
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Ranked Stratton Equities ROI the Highest
Stratton Equities ROI Score by Gender
Stratton Equities's ROI score was rated 5 by Male customers on Comparably.
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Male
5/5
Female
N/A
Stratton Equities Customer Satisfaction (CSAT)
Stratton Equities Customer Satisfaction (CSAT) Score
100 / 100
Stratton Equities has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Stratton Equities Customer Satisfaction
Stratton Equities's Customer Satisfaction score was rated highest by Male customers.
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Ranked Stratton Equities Customer Satisfaction the Highest
Stratton Equities Customer Satisfaction Score by Gender
Stratton Equities's Customer Satisfaction score was rated 100 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Stratton Equities.
100 / 100
MaleVery Satisfied | 100% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
Stratton Equities Customer Service
4.4/5
Stratton Equities has an overall Customer Service score of 4.4 out of 5 stars rated by its users and customers.
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About Stratton Equities's Customer Service
Address
28 Bloomfield Ave, Pine Brook, NJ 07058
Website
https://www.strattonequities.com/
Phone Number
800-962-6613
Stratton Equities's Social Links
Quick Insights into Stratton Equities Customer Service
Stratton Equities's Customer Service score was rated highest by Male customers.
Sign Up to unlock insights into how customers have ranked Stratton Equities' Customer Service score.
Ranked Stratton Equities Customer Service the Highest
Stratton Equities Customer Service Score by Gender
Stratton Equities's Customer Service score was rated 5 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Stratton Equities.
Male
5/5
Female
N/A
Stratton Equities as an Employer
4.8/5
Stratton Equities has a 4.8/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Stratton Equities scored a 100 for Net Promoter Score and a 92 for Employee Net Promoter Score. NPS gauges how likely a customer of Stratton Equities would recommend the brand to a friend. ENPS measures how likely Stratton Equities employees would recommend working at Stratton Equities to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
92
eNPS Score
| 96% | Promoters |
|---|---|
| 0% | Passive |
| 4% | Detractors |
