Out of 36 Sugarwish employee reviews, 77% were positive. The remaining 23% were constructive reviews with the goal of helping Sugarwish improve their work culture.
Use technology so they know what has been ordered, what is in the warehouse, how to retain GOOD employees, communicate procedures, stop rotating people into a different job everyday. Let them learn the job first. See who is good at what, give incentives to use urgency. Communicate in spanish AND ENG
Certainly could provide benefits, flex time, stop blaming systems for orders not filled and do something about lack of systems
There are no benefits, all workers are paid through a 3rd party temporary help agency. Managers are not open to new ideas or ways to improve the process. Many times workers are standing around and don't have something to do, and at other times, everyone is running around with their hair on fire.
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Basically during busy season, they take all able bodies. They use a temp agency and no one even really meets the boss. Turnover is 90% during busy season and no one in management cares. Some team leaders are attitude-prone and difficult to deal with
Very little info given in this interview. It was done in groups and took less than a half hour. Basically if you breathe, you get a job. No idea what you would do, how long you would do it, what the downsides would be etc. Many quit right away, many stay a matter of a week or so.
Orders don't get filled in timely manner, or substitutions are made. Customers are not notified if their choices are unavailable, the orders sit in a room for days without being filled. Many mistakes are made in shipping, scanning and orders are mixed up constantly.
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