SunTrust Banks Competitors | Comparably
SunTrust Banks Claimed Company
"SunTrust Banks, a commercial banking organization, is a diversified financial services holding company providing a wide range of financial services." read more
EMPLOYEE
PARTICIPANTS
79
TOTAL
RATINGS
629
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SunTrust Banks Competitors

SunTrust Banks competitors include U.S. Bank, IBERIABANK, Synovus Financial Corp. and Chemical Financial Corporation. SunTrust Banks ranks 2nd in Diversity Score on Comparably vs its competitors. See below how SunTrust Banks compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
3rd
eNPS Rank
3rd
Gender Rank
3rd
Diversity Rank
2nd
Product Quality
5th
NPS Rank
3rd
Pricing Rank
4th
Customer Service
4th

See SunTrust Banks Culture vs Competitors:

SunTrust Banks Competitors
RankCompanyScore
1U.S. Bank74
2Synovus Financial Corp.74
3IBERIABANK73
4SunTrust Banks65

SunTrust Banks Competitors at a Glance

Product Quality Score Comparison

SunTrust Banks Ranks 5th in Product Quality Score

118 Customers rate SunTrust Banks' Product Quality Score a 2.1/5, which ranks it 5th against its competitors, below U.S. Bank.

  1. 1st
    IBERIABANK
    5 / 5
  2. 2nd
    Chemical Financial Corporation
    4 / 5
  3. 3rd
    Synovus Financial Corp.
    3.5 / 5
  4. 4th
    U.S. Bank
    2.8 / 5
  5. 5th
    SunTrust Banks
    2.1 / 5
Product Quality Score Comparison
RankCompany Score
1IBERIABANK100
2Chemical Financial Corporation80
3Synovus Financial Corp.71
4U.S. Bank57
5SunTrust Banks42
NPS Comparison

SunTrust Banks Ranks 3rd in Net Promoter Score

128 Customers rate SunTrust Banks' Net Promoter Score a -48, which ranks it 3rd against its competitors, below U.S. Bank. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend SunTrust Banks to a friend?”.

  1. 1st
    Synovus Financial Corp.
    31
  2. 2nd
    U.S. Bank
    -8
  3. 3rd
    SunTrust Banks
    -48
NPS Comparison
RankCompany Score
1Synovus Financial Corp.31
2U.S. Bank-8
3SunTrust Banks-48
Pricing Score Comparison

SunTrust Banks Ranks 4th in Pricing Score

113 Customers rate SunTrust Banks' Pricing Score a 1.9/5, which ranks it 4th against its competitors, below U.S. Bank.

  1. 1st
    IBERIABANK
    5 / 5
  2. 2nd
    Synovus Financial Corp.
    3.4 / 5
  3. 3rd
    U.S. Bank
    2.8 / 5
  4. 4th
    SunTrust Banks
    1.9 / 5
Pricing Score Comparison
RankCompany Score
1IBERIABANK100
2Synovus Financial Corp.69
3U.S. Bank56
4SunTrust Banks39
Customer Service Comparison

SunTrust Banks Ranks 4th in Customer Service

108 Customers rate SunTrust Banks' Customer Service a 1.9/5, which ranks it 4th against its competitors, below U.S. Bank.

  1. 1st
    IBERIABANK
    5 / 5
  2. 2nd
    Synovus Financial Corp.
    3.3 / 5
  3. 3rd
    U.S. Bank
    2.9 / 5
  4. 4th
    SunTrust Banks
    1.9 / 5
Customer Service Comparison
RankCompany Score
1IBERIABANK100
2Synovus Financial Corp.67
3U.S. Bank58
4SunTrust Banks38
Overall Culture Score Comparison

SunTrust Banks Ranks 4th in Overall Culture Score

79 Employees rate SunTrust Banks' Overall Culture a 65/100, which ranks it 4th against its competitors, below IBERIABANK. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    U.S. Bank
    74 / 100
  2. 2nd
    Synovus Financial Corp.
    74 / 100
  3. 3rd
    IBERIABANK
    73 / 100
  4. 4th
    SunTrust Banks
    65 / 100
Overall Culture Score Comparison
RankCompany Score
1U.S. Bank74
2Synovus Financial Corp.74
3IBERIABANK73
4SunTrust Banks65
eNPS Comparison

SunTrust Banks Ranks 3rd in Employee Net Promoter Score

43 Employees rate SunTrust Banks' Employee Net Promoter Score a -2, which ranks it 3rd against its competitors, below IBERIABANK. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at SunTrust Banks to a friend?”.

  1. 1st
    U.S. Bank
    22
  2. 2nd
    IBERIABANK
    17
  3. 3rd
    SunTrust Banks
    -2
  4. 4th
    Synovus Financial Corp.
    -9
eNPS Comparison
RankCompany eNPS
1U.S. Bank22
2IBERIABANK17
3SunTrust Banks-2
4Synovus Financial Corp.-9
Gender Score Comparison

SunTrust Banks Ranks 3rd in Gender Score

26 Employees rate SunTrust Banks' Gender Score a 64/100, which ranks it 3rd against its competitors, below U.S. Bank. The Gender Score tracks how positively women rate their experience at SunTrust Banks.

  1. 1st
    IBERIABANK
    76 / 100
  2. 2nd
    U.S. Bank
    75 / 100
  3. 3rd
    SunTrust Banks
    64 / 100
Gender Score Comparison
RankCompany Score
1IBERIABANK76
2U.S. Bank75
3SunTrust Banks64
Diversity Score Comparison

SunTrust Banks Ranks 2nd in Diversity Score

18 Employees rate SunTrust Banks' Diversity Score a 62/100, which ranks it 2nd against its competitors, below U.S. Bank. The Diversity Score tracks how positively diverse employees rate their experience at SunTrust Banks.

  1. 1st
    U.S. Bank
    72 / 100
  2. 2nd
    SunTrust Banks
    62 / 100
Diversity Score Comparison
RankCompany Score
1U.S. Bank72
2SunTrust Banks62
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