Working At SunTrust Banks - Ask a Question | Comparably
SunTrust Banks Claimed Company
"SunTrust Banks, a commercial banking organization, is a diversified financial services holding company providing a wide range of financial services." read more
EMPLOYEE
PARTICIPANTS
79
TOTAL
RATINGS
629
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Q&A With SunTrust Banks Employees

Whether you're an owner wrestling to balance the conflicting financial needs of your business and your family, or a corporate executive challenged by a highly-concentrated stock position, it's time for both sides of your financial life—professional and personal—to start working in tandem. The value of your business, if you’re an entrepreneur, or the combination of stock, options and deferred compensation, if you’re an executive, is one of your largest personal assets, and as such, a critically important component of your total wealth picture. From liquidity needs and tax mitigation strategies, to succession and estate planning, a SunTrust advisor will help you align these often competing interests.

How employees describe working at SunTrust Banks

There is no customer service at Truist, will swith banks soon, terrible customer service on hold for over an hour to speak to someone about a business credit card. Transferred 3 different times. The number on the back of the business credit card is not correct number for business customers.

fiduciary responsibilities ,empathy, communication skills

Fix your auto loan accounting

everything, customer service you as a company have lost your way with the customers. Your transition to Truist is unacceptable ...

Horrible wait times for telephone customer service (credit card) called today-system said wait time of 30 minutes- i hung up after an hour

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Q&A With SunTrust Banks Employees

Asked to all employees at SunTrust Banks

  • Top Employee Response

    Typical finance culture: slow to make decisions, endless meetings, no innovation, always playing catchup.

  • can approach "change for the sake of change" rather than change to mitigate inefficiencies

  • Culture is geared towards everyone very nice suntrust is making strides to include all people

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Asked to all employees at SunTrust Banks

  • This depends on the department you are in and at the discretion of your manager

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Asked to all employees at SunTrust Banks

  • Top Employee Response

    overall compensation probably 5-10% below peers

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Asked to all employees at SunTrust Banks

  • Top Employee Response

    too many fire drills, too little time to consider long term change or adapt to near term changes. too many meetings with too many people

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Asked to all employees at SunTrust Banks

  • talented, diverse

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Asked to the HR Department at SunTrust Banks

Aggregated Employee Answer on Comparably

  • 50% of the same employees also feel like SunTrust Banks is invested in their career growth. On average, majority of employees do not have a mentor to help them navigate their career at SunTrust Banks.

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Aggregated Employee Answer on Comparably

  • SunTrust Banks employees rates their pay and overall compensation a C+ or 65/100. 45% of employees believe they are paid fairly and 67% of employees get raises every year.

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