Q&A With SunTrust Banks Employees
Whether you're an owner wrestling to balance the conflicting financial needs of your business and your family, or a corporate executive challenged by a highly-concentrated stock position, it's time for both sides of your financial life—professional and personal—to start working in tandem. The value of your business, if you’re an entrepreneur, or the combination of stock, options and deferred compensation, if you’re an executive, is one of your largest personal assets, and as such, a critically important component of your total wealth picture. From liquidity needs and tax mitigation strategies, to succession and estate planning, a SunTrust advisor will help you align these often competing interests.
How employees describe working at SunTrust Banks
There is no customer service at Truist, will swith banks soon, terrible customer service on hold for over an hour to speak to someone about a business credit card. Transferred 3 different times. The number on the back of the business credit card is not correct number for business customers.
fiduciary responsibilities ,empathy, communication skills
Fix your auto loan accounting
everything, customer service you as a company have lost your way with the customers. Your transition to Truist is unacceptable ...
Horrible wait times for telephone customer service (credit card) called today-system said wait time of 30 minutes- i hung up after an hour
Q&A With SunTrust Banks Employees
IDX: 0 TOT: 9
What's the company culture like at SunTrust Banks?
Top Employee Response
Typical finance culture: slow to make decisions, endless meetings, no innovation, always playing catchup.
can approach "change for the sake of change" rather than change to mitigate inefficiencies
Culture is geared towards everyone very nice suntrust is making strides to include all people
What's the work from home policy like at SunTrust Banks?
This depends on the department you are in and at the discretion of your manager
Why do you feel undervalued and what would make you feel better about your compensation at SunTrust Banks?
Top Employee Response
overall compensation probably 5-10% below peers
What needs to change to make the company culture better at SunTrust Banks?
Top Employee Response
too many fire drills, too little time to consider long term change or adapt to near term changes. too many meetings with too many people
What are some of the best things about your team at SunTrust Banks?
talented, diverse
I am Lon R. Bedillion and retired from SunTrust Bank. I am not sure my actuall dates of employment.
What do you need form me for you to provide me with that information.
How's career growth and advancement at SunTrust Banks?
50% of the same employees also feel like SunTrust Banks is invested in their career growth. On average, majority of employees do not have a mentor to help them navigate their career at SunTrust Banks.
What's the pay like for employees at SunTrust Banks?
SunTrust Banks employees rates their pay and overall compensation a C+ or 65/100. 45% of employees believe they are paid fairly and 67% of employees get raises every year.









