22
eNPS Score
Q&A With U.S. Bank Employees
Most importantly, we put people first, cultivating and treasuring meaningful relationships with the customers we serve, the colleagues we support and the communities where we live and work.
How employees describe working at U.S. Bank
Hard working and go out of their way to help.
Good bank but very chintzy with promotional prizes and giveaways.
Overwhelming work, average pay, very less flexibility with remote opportunities
unknown perhaps their loan programs
The company is in a development phase.
What it's like to work at U.S. Bank
- U.S. Bank employees generally work 8.7 hrs a day
- Employees at U.S. Bank report the work pace is comfortably fast
- On a typical day, employees at U.S. Bank have 0 meetings
- 85% of U.S. Bank employees look forward to interacting with their team every day
- U.S. Bank employees most often take 20-30 paid vacation and sick days each year
- 84% of U.S. Bank employees report they are happy with their work life balance
- U.S. Bank employees typically get valuable feedback on how to improve at work Once a month
- 80% of U.S. Bank employees call their work environment positive
Q&A With U.S. Bank Employees
IDX: 0 TOT: 100
How's the work life balance at U.S. Bank?
Top Employee Response
If you are a Branch Manager, horrible.
Horrible for instore and traditional brand management , they expect you to provide work life balance to all employees at your work life balance expense because they don’t want you fully staffed so financials look better for them.
Great! They implemented a new standard in which you have your schedule for a full month (if not more) ahead of time.
Does U.S. Bank drug test or do a background check?
Top Employee Response
They perform a thorough background check and fingerprint process prior to your start date.
I have received a conditional offer, waiting for my background check to be completed. I have not been asked for a drug screening.
Yes
What's the best part of your job at U.S. Bank?
These are all lies. Definitely co workers but helping people is the most awful part of the day
Helping people
Helping people
How's the vacation policy at U.S. Bank?
You start earning vacation time as soon as you start. Once you’ve been there a year you get 2 week so paid vacation
Very accommodating
You can purchase extra vacation but have to use all of your vacation by the end of the year
What benefits does U.S. Bank provide?
Top Employee Response
Still offer a pension plan AND 401k matching. That's huge!
Health, vision, dental, retirement
The only nice benefit is their pension
What kinds of community outreach does U.S. Bank participate in?
Habitat for humanity
They offer lots of volunteer opportunities for the employees in the local communities as part of their marketing strategy.
They allow employees to take volunteer days to help the community
What should I wear for an interview at U.S. Bank?
Traditional dress
I dressed professionally since my job has a finance function
A nicely dry cleaned suit and polished shoes.
What's the company culture like at U.S. Bank?
It’s mixed
Be prepared for uncertainty
It is a very diverse culture and every changing
What are you most excited about working at U.S. Bank?
The customers
I’m actively applying for other companies
The culture and people that I work with
How much and how often do raises happen at U.S. Bank?
Top Employee Response
Yearly at a minimum. My raise this year was 2.5% after having only been with the company for 5 months at time of our annual review process.
Once per year 3% max for top performers
yearly.
Who did you meet with during your interview? And how long did it take to hear back from U.S. Bank?
It takes almost a month for the entire process
I met with my boss the first time and the second time with her and her boss. I was told that it would take two months before I would here back.
The branch manager, assistant branch manager and district manager
How does U.S. Bank make decisions around promotions?
It is all predetermined based on who knows the hiring manager
They are based on merit
Plays favorites
How's the work pace at U.S. Bank?
70’s 80’s decor
It is a great place to work
Work pace can vary from slow to very busy. However, when busy everyone stays up beat.
How secure do you feel at your job at U.S. Bank?
Top Employee Response
50% chance of me losing my job. I hear people gossiping
I would hope to say that I feel very secure in my job.
I feel very secure in my job. The company is known for long term employees, and at my branch alone we have two employees who have been there over 30 years. People who leave the bank typically will come back to be rehired after realizing what they left.
How can I improve my chances of being hired at U.S. Bank?
Know a Senior Leader
Just make sure that your skill are sharp and they are always looking for good talent
Be friendly and confident that you can achieve anything you put your mind to. Attitude is everything.
How difficult is it to maintain a social life while in your job at U.S. Bank?
Extremely, unless you work in a department like Recruiting, Card Sales, Commercial Lending, Merchant Servcies or any other department that Isn’t held accountable.
I would like to find a little more work life balance
Very easy to maintain a social life. They avoid having you work overtime unless no other way. I work exactly 40 hours most weeks
How long after an interview at U.S. Bank does it take to hear back?
Less than a week
Within the week, you will get a formal written offer for employment.
A week
How long does it take to hear back after applying to U.S. Bank?
A couple weeks
A week
Within the week after putting in your application online.
What perk or benefit should U.S. Bank have?
Top Employee Response
More communication with upper management and HR when there is an employee that causes issues
Parking in Metro areas.
Us bank should have the “perk” of respecting all positions equally. My tellers and bankers were treated 100X better then I was as the branch manager. It was extremely disappointing, and HR had no help if my bankers and tellers did horrible or were unethical they brushed it off but lord forbid I did anything I’d be fired
What's the work from home policy like at U.S. Bank?
Non existent for Retail.
For our department we can work two days a week from home and still maintain our office space.
Very flexible; many employees are full-time work from home.
How would you compare interviewing at U.S. Bank to other places you've interviewed?
Horrible
Some other companies want me to recite the entire history of their company, complete an entire essay of my work history even though that is what the résumé and cover letter is for, as well and complete advance math problems to prove mathematical comprehension.
I’m a good interviewer so pretty comparable.
How do you feel about going to work at U.S. Bank everyday?
Okay about it
I enjoy going to work every day
I love going to work everyday.
What do people at U.S. Bank think about the CEO? What do they do well and what can they improve?
He is short term. The last CEO was the one that set him up for success and so far Andy is not cutting it. He uses the word Agile to hide the fact that he really has no Vision for where the company is headed.
Andrew is a wonderful leader.
CEO is very good in my opinion. Seems to really care about employees and communities our banks are in.
What's the pay like for Sales roles at U.S. Bank?
Negotiable
Not near where others are
Standard or slightly lower than competitors. I personally took a pay decrease coming to US Bank by several thousand dollars for same type of position as previously held elsewhere. However, it's worth it. The culture makes up for it by far. Plus, there is a pension plan and 401k matching.
What's the vibe like in the Sales dept at U.S. Bank? How many hours are you working?
Very competitive. 35 hours.
Too many for not enough pay
40 hour work week. My branch is upbeat and positive. The customers come in just to say hello. As a manager I have people stop by my office just to compliment the staff, not to complain! It's a great feeling when your customers compliment your staff and you can't remember when the last time you received a complaint because so rare.
Curious about what work's like at U.S. Bank?
Anonymously Ask U.S. Bank Employees Any Question
Should I work at U.S. Bank?
51% of U.S. Bank employees would encourage their friends to become coworkers, whereas 20% are neutral and 29% would not recommend working at U.S. Bank to their friends.
| 51% | Promoters |
|---|---|
| 20% | Passive |
| 29% | Detractors |
Working at U.S. Bank's competitors
Recently Asked Questions about working at U.S. Bank
- What kind of relocation or moving stipends does U.S. Bank offer?
- What makes you the most proud about working at U.S. Bank?
- What is the best perk or benefit that U.S. Bank offers?
- How long after an interview at U.S. Bank does it take to hear back?
- How long does it take to hear back after applying to U.S. Bank?