U.S. Bank Competitors | Comparably
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EMPLOYEE
PARTICIPANTS
826
TOTAL
RATINGS
8561
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U.S. Bank Competitors

U.S. Bank competitors include Wells Fargo, Bank of America, PNC, M&T Bank and BB&T Corporation. U.S. Bank ranks 1st in CEO Score on Comparably vs its competitors. See below how U.S. Bank compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
1st
eNPS Rank
1st
Gender Rank
1st
Diversity Rank
1st
Product Quality
4th
NPS Rank
4th
Pricing Rank
4th
Customer Service
4th

U.S. Bank Competitors at a Glance

Product Quality Score Comparison

U.S. Bank Ranks 4th in Product Quality Score

451 Customers rate U.S. Bank's Product Quality Score a 2.8/5, which ranks it 4th against its competitors, below PNC.

  1. 1st
    Bank of America
    3.5 / 5
  2. 2nd
    Wells Fargo
    3.4 / 5
  3. 3rd
    PNC
    3.1 / 5
  4. 4th
    U.S. Bank
    2.8 / 5
  5. 5th
    M&T Bank
    2.4 / 5
  6. 6th
    BB&T Corporation
    1.7 / 5
Product Quality Score Comparison
RankCompany Score
1Bank of America71
2Wells Fargo68
3PNC62
4U.S. Bank57
5M&T Bank49
6BB&T Corporation35
NPS Comparison

U.S. Bank Ranks 4th in Net Promoter Score

536 Customers rate U.S. Bank's Net Promoter Score a -8, which ranks it 4th against its competitors, below PNC. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend U.S. Bank to a friend?”.

  1. 1st
    Wells Fargo
    7
  2. 2nd
    Bank of America
    4
  3. 3rd
    PNC
    2
  4. 4th
    U.S. Bank
    -8
  5. 5th
    M&T Bank
    -29
  6. 6th
    BB&T Corporation
    -63
NPS Comparison
RankCompany Score
1Wells Fargo7
2Bank of America4
3PNC2
4U.S. Bank-8
5M&T Bank-29
6BB&T Corporation-63
Pricing Score Comparison

U.S. Bank Ranks 4th in Pricing Score

406 Customers rate U.S. Bank's Pricing Score a 2.8/5, which ranks it 4th against its competitors, below PNC.

  1. 1st
    Wells Fargo
    3.4 / 5
  2. 2nd
    Bank of America
    3.3 / 5
  3. 3rd
    PNC
    3 / 5
  4. 4th
    U.S. Bank
    2.8 / 5
  5. 5th
    M&T Bank
    2.3 / 5
  6. 6th
    BB&T Corporation
    1.7 / 5
Pricing Score Comparison
RankCompany Score
1Wells Fargo68
2Bank of America66
3PNC61
4U.S. Bank56
5M&T Bank47
6BB&T Corporation34
Customer Service Comparison

U.S. Bank Ranks 4th in Customer Service

381 Customers rate U.S. Bank's Customer Service a 2.9/5, which ranks it 4th against its competitors, below PNC.

  1. 1st
    Wells Fargo
    3.5 / 5
  2. 2nd
    Bank of America
    3.4 / 5
  3. 3rd
    PNC
    3.1 / 5
  4. 4th
    U.S. Bank
    2.9 / 5
  5. 5th
    M&T Bank
    2.3 / 5
  6. 6th
    BB&T Corporation
    1.6 / 5
Customer Service Comparison
RankCompany Score
1Wells Fargo71
2Bank of America68
3PNC62
4U.S. Bank58
5M&T Bank46
6BB&T Corporation33
Overall Culture Score Comparison

U.S. Bank Ranks 1st in Overall Culture Score

826 Employees rate U.S. Bank's Overall Culture a 73/100, which ranks it 1st against its competitors. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    U.S. Bank
    73 / 100
  2. 2nd
    Wells Fargo
    69 / 100
  3. 3rd
    PNC
    68 / 100
  4. 4th
    Bank of America
    68 / 100
  5. 5th
    M&T Bank
    64 / 100
  6. 6th
    BB&T Corporation
    64 / 100
Overall Culture Score Comparison
RankCompany Score
1U.S. Bank73
2Wells Fargo69
3PNC68
4Bank of America68
5M&T Bank64
6BB&T Corporation64
eNPS Comparison

U.S. Bank Ranks 1st in Employee Net Promoter Score

640 Employees rate U.S. Bank's Employee Net Promoter Score a 22, which ranks it 1st against its competitors. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at U.S. Bank to a friend?”.

  1. 1st
    U.S. Bank
    22
  2. 2nd
    Wells Fargo
    5
  3. 3rd
    Bank of America
    3
  4. 4th
    PNC
    1
  5. 5th
    BB&T Corporation
    -4
  6. 6th
    M&T Bank
    -7
eNPS Comparison
RankCompany eNPS
1U.S. Bank22
2Wells Fargo5
3Bank of America3
4PNC1
5BB&T Corporation-4
6M&T Bank-7
Gender Score Comparison

U.S. Bank Ranks 1st in Gender Score

187 Employees rate U.S. Bank's Gender Score a 75/100, which ranks it 1st against its competitors. The Gender Score tracks how positively women rate their experience at U.S. Bank.

  1. 1st
    U.S. Bank
    75 / 100
  2. 2nd
    Bank of America
    70 / 100
  3. 3rd
    Wells Fargo
    69 / 100
  4. 4th
    PNC
    67 / 100
  5. 5th
    BB&T Corporation
    65 / 100
  6. 6th
    M&T Bank
    62 / 100
Gender Score Comparison
RankCompany Score
1U.S. Bank75
2Bank of America70
3Wells Fargo69
4PNC67
5BB&T Corporation65
6M&T Bank62
Diversity Score Comparison

U.S. Bank Ranks 1st in Diversity Score

88 Employees rate U.S. Bank's Diversity Score a 72/100, which ranks it 1st against its competitors. The Diversity Score tracks how positively diverse employees rate their experience at U.S. Bank.

  1. 1st
    U.S. Bank
    72 / 100
  2. 2nd
    M&T Bank
    68 / 100
  3. 3rd
    Bank of America
    67 / 100
  4. 4th
    Wells Fargo
    66 / 100
  5. 5th
    PNC
    63 / 100
  6. 6th
    BB&T Corporation
    54 / 100
Diversity Score Comparison
RankCompany Score
1U.S. Bank72
2M&T Bank68
3Bank of America67
4Wells Fargo66
5PNC63
6BB&T Corporation54
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