SunTrust Banks Culture | Comparably
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SunTrust Banks Claimed Company
"SunTrust Banks, a commercial banking organization, is a diversified financial services holding company providing a wide range of financial services." read more
EMPLOYEE
PARTICIPANTS
79
TOTAL
RATINGS
629

SunTrust Banks Company Culture

SunTrust Banks Culture

This score is derived from employee ratings & reviews
3.2/5
SunTrust Banks' Overall Culture is rated C

Top Rated Culture Dimensions

SunTrust Banks CEO

Top 50%Top 50% of Similar Size Companies on Comparably
William Rogers SunTrust Banks' CEO
William Rogers
68 /100

Diversity at SunTrust Banks

Bottom 35%Bottom 35% of Similar Size Companies on Comparably
C-

Diverse employees at SunTrust Banks have rated Team, Executive Team, and Environment as the highest categories they have scored

Women at SunTrust Banks

Bottom 40%Bottom 40% of Similar Size Companies on Comparably
C

Women at SunTrust Banks have rated Perks And Benefits, Environment, and Team as the highest categories they have scored

SunTrust Banks eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 50%Top 50% of Similar Size Companies on Comparably

Recommend to a Friend?

-2

SunTrust Banks employees are -2% more likely to recommend SunTrust Banks as a great place to work

35%Promoters
28%Passives
37%Detractors

Working at SunTrust Banks

Working at SunTrust Banks is rated below average by 79 employees, across various culture dimensions. SunTrust Banks employees rate Perks And Benefits highest among all categories, and think that Meetings and Retention have the most room for improvement, putting SunTrust Banks’s culture in the Bottom 40% compared to similar sized companies on Comparably and in the Bottom 40% compared to other companies in Atlanta. See below in detail how working at SunTrust Banks was rated by employees.

Overall Company Culture at SunTrust Banks

C

Overall Company Culture at SunTrust Banks is rated C

Last updated months ago

Bottom
40%

SunTrust Banks ranks in the Bottom 40% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 79 Employees

View Results
0
20
40
60
80
100
Customer Support
77
Customer Support77
Finance
75
Finance75
Operations
62
Operations62
Admin
53
Admin53

SunTrust Banks Employee Reviews

Out of 108 SunTrust Banks employee reviews, 50% were positive. The remaining 50% were constructive reviews with the goal of helping SunTrust Banks improve their work culture.

50%
50%
Positive Reviews50%
Constructive Feedback50%

Positive Reviews From SunTrust Banks Employees

  • What are some of the best things about your team?
    Hard workers and always willing to help.
  • What did you like most about the interview process?
    SunTrust Managers made promises that they did not live up to
  • What is most positive about the culture and environment at your company?
    My manager was great before he was laid off

Constructive Feedback From SunTrust Banks Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    Truist needs to have more competitive with salaries ; the goals and expectations increase tremendously in order to avoid to paid the quarterly goals. We work longer hours and we are always short staffed.
  • What does the leadership team need to get better at?
    They need to care about the Work life balance and no only numbers
  • What do your coworkers need to improve and how could you work together better?
    The coworkers are not happy

SunTrust Banks Company Information

SunTrust Banks Company Overview

"SunTrust Banks, a commercial banking organization, is a diversified financial services holding company providing a wide range of financial services."

SunTrust Banks Mission, Vision & Values

SunTrust Banks Mission & Values

A legacy of financial expertise, right down to our roots. We are an organization driven by purpose and one of the nation's largest and strongest financial services companies

SunTrust Banks Vision Statement

A legacy of financial expertise, right down to our roots. We are an organization driven by purpose and one of the nation’s largest and strongest financial services companies.

Sustainability and Corporate Social Responsibility at SunTrust Banks

Giving back is essential to
building stronger communities.
We help those in need through philanthropic
programs that build financial confidence.

HeadquarterAtlanta, GA
United States of America
Websitewww.suntrust.com/
Founding Date1985
Company StatusPublic
StockSTI

SunTrust Banks Competitors

SunTrust Banks competitors include U.S. Bank, IBERIABANK, and Synovus Financial Corp.. SunTrust Banks ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how SunTrust Banks compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    U.S. Bank's Logo
    U.S. Bank
    4.2/5
  2. #2
    IBERIABANK's Logo
    IBERIABANK
    4.2/5
  3. #3
    Synovus Financial Corp. Logo
    Synovus Financial Corp.
    4.1/5
  4. #4
    SunTrust Banks' Logo
    SunTrust Banks
    3.2/5
  • Culture Video

SunTrust Banks Employees

79 employees at SunTrust Banks have reviewed SunTrust Banks across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 79 SunTrust Banks employees give their leadership a grade of C, or Bottom 40% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at SunTrust Banks are generally satisfied with their total compensation at SunTrust Banks, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at SunTrust Banks are generally satisfied with their team. 79 Participants grade the quality of their coworkers a C+. The majority believe the meetings at SunTrust Banks are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at SunTrust Banks believe the environment at SunTrust Banks is positive. Most Participants believe the pace of work at SunTrust Banks is comfortably fast. About 76% of the employees at SunTrust Banks work 8 hours or less, while 12% of them have an extremely long day - longer than twelve hours.

Overall, the employees at SunTrust Banks are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining SunTrust Banks - Employee Onboarding

The prevailing opinion from employees about joining SunTrust Banks is that the company was very prepared on their first day. SunTrust Banks employees concluded that their overall onboarding experience was positive. 33% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

SunTrust Banks KPIs and OKRs

At SunTrust Banks 60% of employees think their department KPIs and OKRs are clear. Employees’ understanding of SunTrust Banks' KPIs and OKRs is essential for its success. Out of 3 SunTrust Banks employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.

AnswerPercent
Yes33%
No67%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes60%
No40%
Are the KPIs/OKRs for your department clear?

SunTrust Banks CEO & Leadership

SunTrust Banks CEO - William Rogers

William Rogers SunTrust Banks' CEO
68 /100

William’s approval rate is just above average, putting William in the Top 50% of all CEOs of similar-sized companies on Comparably, and in the Top 50% compared to the CEOs of all other companies in Atlanta. William Rogers is well regarded by employees for the Perks And Benefits SunTrust Banks offers, and ranks among the Top 15% of CEOs by employees in that category. William is most liked by Caucasian employees and Male employees. However, Hispanic or Latino employees have a slightly unfavorable view of the CEO. When compared to SunTrust Banks’s competitors, William Rogers ranks just below IBERIABANK’s CEO Daryl Byrd. With William’s leadership, SunTrust Banks employee respondents are most happy about their Perks And Benefits and Environment. William was rated slightly below average for Meetings.

SunTrust Banks Leadership

The SunTrust Banks Executive Team is rated a “C” and led by CEO William Rogers, Chief Financial Officer and Corporate Executive Vice President Aleem Gillani, and Chief Risk Officer and Corporate Executive Vice President Jerome Lienhard II

  • William Rogers  CEO / President

    William Rogers CEO / President

    William Rogers serves as the CEO / President of SunTrust Banks.

  • Aleem Gillani Chief Financial Officer and Corporate Executive Vice President

    Mr. Aleem Gillani has been the Chief Financial Officer and Corporate Executive Vice President of SunTrust Banks, Inc.... read more

  • Jerome Lienhard II Chief Risk Officer and Corporate Executive Vice President

    Mr. Jerome T. Lienhard, II, has been the Chief Risk Officer and Corporate Executive Vice President of SunTrust Banks,... read more

  • Thomas Freeman Corporate EVP & Efficiency, Strategic Partnerships Executive

    Thomas E. Freeman is Corporate Executive Vice President and Efficiency and Strategic Partnerships Executive of SunTrust... read more

  • Mark A. Chancy Vice Chairman and Consumer Segment Executive

    Mr. Mark A. Chancy has been Vice Chairman and Consumer Segment Executive at SunTrust Banks, Inc. since April 3, 2017 and... read more

  • Gary Peacock Jr. Chief Executive Officer of Central Banking Division and President of Central Banking Division

    Mr. Gary Peacock, Jr., has been Chief Executive Officer of Central Banking Division and President of Central Banking... read more

  • Johnny B. Moore Chief Executive Officer of Memphis Regional Operations and President of Memphis Regional Operations

    Mr. Johnny B. Moore has been the Chief Executive Officer of Memphis Regional Operation and President of Memphis Regional... read more

  • Robert Blair Head of Product & Card

    Mr. Robert Blair has been Head of Product & Card at SunTrust Banks, Inc. since July 2014 and served as its Senior Vice... read more

  • Phillip Avant President of Central Virginia Market

    Mr. Phillip Avant has been President of Central Virginia Market at SunTrust Banks, Inc. since February 2015. Mr. Avant... read more

SunTrust Banks Salaries

How much does SunTrust Banks pay?

How much do people at SunTrust Banks get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at SunTrust Banks is $108,687, or $52 per hour, while the estimated median salary is $109,085, or $52 per hour.

At SunTrust Banks, the highest paid job is a Director of Sales at $250,156 annually and the lowest is an Admin Assistant at $39,000 annually. Average SunTrust Banks salaries by department include: Sales at $93,001, Design at $110,025, Operations at $75,848, and Finance at $83,012. Half of SunTrust Banks salaries are above $109,085.

33 employees at SunTrust Banks rank their Compensation in the Top 50% of similar sized companies in the US (based on 99 ratings) while 30 employees at SunTrust Banks rank their Perks And Benefits in the Top 15% of similar sized companies in the US (based on 32 ratings).

Salaries contributed from SunTrust Banks employees include job titles like Data Scientist, Senior Developer, Jr Developer, and Marketing Manager. Comparably data has a total of 7 salary records from SunTrust Banks employees.

Last updated months ago.

1st Percentile
$59k
$59k1st Percentile
20th Percentile
$83k
$83k20th Percentile
40th Percentile
$106k
$106k40th Percentile
60th Percentile
$236k
$236k60th Percentile
80th Percentile
$278k
$278k80th Percentile
100th Percentile
$496k
$496k100th Percentile
$108,687*
Average Compensation
$109,085*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

SunTrust Banks Salaries by City

SunTrust Banks Salaries by Department

Explore SunTrust Banks Salaries

Diversity & Inclusion at SunTrust Banks

Diverse employees at SunTrust Banks score the company 62/100 across various culture categories, placing SunTrust Banks in the Bottom 35% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at SunTrust Banks across various culture dimensions.

SunTrust believes it takes a well-rounded combination of people and ideas to foster creativity and a more competitive company. That’s why we’re committed to fostering an inclusive environment where we acknowledge, respect and employ all dimensions of diversity and where all teammates have the opportunity to maximize their contributions to our clients and communities.

Ranked Culture the Highest

Women 81/100
Department - Customer Support
Men 60/100
Department - Operations
Diverse Employees 77/100
Tenure - Less Than 1 Year

Ranked Culture the Lowest

Women 49/100
Department - Admin
Men N/A/100
Diverse Employees 68/100
Department - Operations

SunTrust Banks Perks & Benefits

Health & Wellness

  • Dental Insurance

Paid Time Off

  • PTO / Vacation Policy

SunTrust Banks PTO

SunTrust Banks' PTO and Vacation policy typically gives 0-10 days off a year. SunTrust Banks' benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution100%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo100%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

SunTrust Banks Careers

SunTrust Banks Jobs

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H1B Visa

In 2019, SunTrust Banks applied for 151 H1B visas. Of the work permits applied for, 89% were approved, 7% certified-withdrawn, and 3% withdrawn.

An in-depth look at ‘Certified-withdrawn’ H1B applications at SunTrust Banks unveil that 5 approved work permit applications were withdrawn before the employee’s start date, and 11 were withdrawn by SunTrust Banks after the employee’s start date.

Work Permit Application Outcome

151
Total Applied
  • 89% Granted (135 out of 151)
  • 0% Denied ( out of 151)
  • 3% Withdrawn Application was withdrawn by the employer before approval/rejection (5 out of 151)
  • 7% Certified-Withdrawn Application was approved but later withdrawn by employer (11 out of 151)

This data was calculated using publicly sourced data from OFLC Performance Data

Let SunTrust Banks Know You Want To Work There

Overview of Candidates Interested in SunTrust Banks on Comparably

Candidates By Department

All Industries
21%
Finance
15%
Admin
9%
IT
9%
Design
9%
Other
36%

Candidates By Location

Atlanta
24%
Macon
6%
Columbus
3%
Ellenwood
3%
Shreveport
3%
Other
61%

Frequently Asked Questions regarding SunTrust Banks

Who is the CEO of SunTrust Banks?

SunTrust Banks CEO is William Rogers, their score by employees is 68

What is SunTrust Banks eNPS?

The eNPS for SunTrust Banks is -2

What is SunTrust Banks revenue?

SunTrust Banks revenue is $9B

What is the salary for Business Analyst in SunTrust Banks?

Business Analyst average salary in the US is 105k

What are the salaries in the Admin in SunTrust Banks?

The average salaries for Admin in SunTrust Banks is 69k

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