Swim FAQs

Swim.com is committed to making its website accessible to all individuals. Please click here to review our Accessibility Statement.

Swim settings can be accessed by tapping the gear icon at the left of the swim overview screen.

In the settings menu, you have the ability to change the title, pool facility, and course length. Additionally, you can assign a workout prescription from Swim.com's library of workouts to your data, toggle between making your workout private or public, or delete the workout.

To edit the title, simply touch the text and you can edit right on the screen.

Dates are not editable.

To change your pool facility, touch on the current pool. You will then be taken to a location-based map with several choices for pools. If location services are enabled, it should pull up the facilities nearest to you. If location services are not enabled, you can enter a location by tapping on the text showing the current setting. To view more facilities in that location, swipe up on the names of the locations.

To change course, select the current course to reveal the editor. Swipe up or down on the numerical value or unit value to change and then select OK.

Tap on the workout section to link a workout to your swim

The ability to toggle a workout to be public or private can be done right on screen.

New to version 2.x is the ability to delete workouts from the mobile app!

The progress tab, which is the leftmost option at the bottom of your screen, is where you can view an overview of your swim data.

The top portion of the screen displays a graph of your recent swims.

The toggle on the top left of the graph will let you change the y-axis metric of the graph. You can compare swims based on distance, duration, or pace.

The toggle on the top right of the graph will let you change x-axis metric of the graph. You can change to have it display on a per swim, day, week, month, or year basis. The swim view will allow you compare swims, while a monthly or yearly view will allow you to see how you have improved over a longer period of time. Its great for viewing your progress.

The bottom portion of the screen displays your person records. You can view your best swims based on course size using toggle to the top left of personal records section.

To view all of your swims in a list format, simply select the Swims tab from the bottom nav bar of the app.

To add your swim tracking watch to your account, touch the icon in the top right hand corner of the screen that looks like a watch with a + symbol on it. From there, you have a choice of five different devices on the drop down: AndroidWear, Finis, Garmin, Samsung, or Swimovate. Please note Apple Watch will not pair with an Android phone. Select your device and then follow the instruction in the bottom half of the screen.

Whether it's your first time swimming with the Pebble or you are swimming in a pool with a different course, you'll need to set the course length using the Swim.com mobile app prior to starting your workout as workouts cannot retroactively be converted to a different length or unit of measurementafter you have completed them.

To change yourcourse, please follow the instructions below:

1) Make sure your Pebble and mobile device are connected via Bluetooth2) Open the Swim.com app on both your Pebble and mobile device3) On the Swim.com app, select the devices icon in the upper right corner of the screen4) Under the Device Type section, select Pebble. It should show your device as connected and the version number.5) Under the pool size section, you can change the pool size using the selector tool.6) You should see an immediate change on your Pebble to the new pool size.

Version 2.1 includes an option where you can send workout plans directly to your watch so that you can follow along in the pool.

Youll want to start with the workouts tab on your mobile app.

The workouts tab allows you to select workouts from Swim.coms library or create your own. In order to get those workouts to your watch, you must start by adding the workouts to your favorites list.

To add a workout to your favorites, find one that suits your needs and select it. Then, touch the ellipses in the upper right corner.

You can favorite as many workouts on the mobile app as you would like, but you can only have up to three stored on the watch at one time. To remove the workout from your watch you would need to un-favorite it from the mobile app, following the same steps as above.

Now that you have favorite workouts loaded into your mobile app, youre ready to swim!

For Apple Watch users, on the app start screen, touch Select Workout. Find the workout you want on the screen by swiping from right to left and then hit the blue Select button. If you do not want to swim the workout, select the red No Workout button. After selecting the workout, it will display on the start screen and you can now start your workout.

To access the workout plan, you will need to swipe from right to left to expose it.

To view the prescribed intervals, use the digital crown button on the side of the watch to scroll down. The first screen you see will show the entire warmup set in smaller text. As you scroll down you will see that set broken into different sections, if applicable, and those will be shown in larger text.

This continues on through the main sets and cool down. Many beginner workouts will not contain multiple sections within a warm-up, main set, or cool down and may appear on the watch workout sequence to be duplicates. This is not actually the case, again, its just that several of the beginner workouts do not have multiple sections within a set.

During a rest period, you can always swipe over to this screen if you need a reminder of what you are supposed to be doing for your next interval. Here is how this particular example workout progresses.

When you are done swimming, end the workout like normal by force touching the screen. Below you can see the results of this swimmer that swam this example workout.

At this time, these workout prescriptions are available to view during rest periods as a reference and are not setup to automatically prompt you with the information during the workout. You must manually go to view the information.

As always, if you have feedback, please send us an email at [email protected]!

In order to sign up for Swim.com, you'll need to provide us with your first and last name, e-mail address, password of your choice, birthday, and gender. You will also be asked to opt-in or opt-out of updates. You may change any of this information at a later time through your account settings.

You can also sign up for Swim.com through your Facebook, Twitter, or Google accounts, which will automatically link Swim.com with the account of your choice. If you use this method, you may revoke Swim.com's access to your social networking site at anytime after you sign up, however, that must be done through that particular social network's settings menu.

If you use Facebook to sign up, Swim.com will receive your Facebook profile, friend list, email address, birthday, interests, personal description, and likes.The app will not have the ability to make Facebook posts on your behalf.

If you use Twitter to sign up, Swim.com (via AmazonINT) will be able to read Tweets from your timeline and see who you follow.Swim.com will not be able to follow new people, update your profile, post Tweets for you, access your direct messages, or see your Twitter password.

If you use a Google Account to sign up, you will have to select from your list of current google accounts to choose which one you would like to link to Swim.com

Be sure to click "save" to complete your Swim.com sign up.

If you swim ata facility other than your home facility, you can add multiple facilitiesto your account.

To do so, follow the instructions below:

1) Prior to swimming in your new facility, ensure your swim tracking device is set to thecorrect course length for the new facilitybefore starting your workout. If you swim a workout on the incorrect distance (example: swimming in a 25m pool but your watch is set to 25y) you cannot retroactively convert it. You will use your mobile app to change the distance, if needed.

2) Swim! After you complete your workout, upload itlike normal using the Swim.com mobile app.

3) Once the workout is visible on Swim.com, navigate to the workout'sdesignated URL, where you can view your stats, graphs, and intervals.

4) On your workout page, locate the settings menu (gear icon) under the "Enter Workout" button

5) Click the gear icon to expose a drop down arrow and select "Edit Properties"

6) The "Edit Workout Properties" window will now appear. Use the Facility drop down and select "Discover Facilities".

7) Locate your facility using the search function and click on the blue map pinpoint to change it to green so that the pop up menu stays. Then click on the title of the facility in the pop up window.

8) Click the "I Swim Here" button.

9)After clicking "I Swim Here", you'll receive a pop-up message that says "Changing your home facility will automatically associate all future workouts with this facility. Previously uploaded workouts will remain associated with the facility they were swum at."

10) Click "Continue".This is necessary so that the facility is added to your drop down of choices. You can always go back and set your home facility to what it previously was by clicking the "I Swim Here" on that facility's page.

11) Return to the page of the workoutthat needs to be associated with the new facility and click on the drop down arrow just above and to the right of the where the length of the courseis designated in green font. Your new facility should be in that drop down menu, where you can select it to associate it with this workout.

12) If necessary, navigate to your old home facility, and select "I Swim Here" to reset it as your home facility.

This is a great question!

The reason Swim.comdoes not have calorie tracking is that calories burned are extremely difficult to estimate for each individual person and it is only with an accurate heart rate monitor combined in calculation with individual body statistics (height, weight, gender, age, BMI, etc) that you would get a fairly accurate statistic.

Many of the swim tracking devices that come with a heart rate monitor, such as the Garmin Fenix or Forerunner series, are sold with a chest strap that transmits on Bluetooth frequencies that do not work in water. Many wrist-based HR watches have also turned off HR monitoring while doing a lap swim workout because the water can greatly obscure the measurement taken by the optical hardware. There are a few devices out there that will take HR while swimming, such as the Swimovate Poolmate HR, which has a chest strap that transmits on a 122KHz frequency. Garmin also has a HRM-SWIM strap that stores HR data inside the unit and then syncs it to your workout later. These devices, however, are currently niche products and combine for a very small share of the lap swim tracking device market. For this reason, our small development team has decided not to pursue adding data from these devices at this time.

One thing we have done though, is added heart rate support for the Apple Watch only. We were able to do this because Apple did not disable the HR data collection in lap swim recording and because you do not need an additional device, such as a strap, to record this data. One thing to note is that we have come to find through many rounds of development processes that this HR data is more of a ballpark figure and not extremely accurate, and therefore will likely not produce accurate calorie expenditure data.

In short, becauseof the current market conditions, inaccuracies in data, difficulties involved with the data collection, and because it is not a metric that enhances the friendly competition aspect of our product (leaderboard), we have not yet incorporated calorie data into Swim.com.

Swim.com is a social fitness web platform dedicated to the swimming community that aims to bring a motivating social aspect back into individualized training and fitness. Swim.com is compatible with many of todays top fitness and swimming wearable activity tracking devices, allowing swimmers to keep their workout data in one place and have access to detailed analytics utilized to help improve performance. Swim.com also helps swimmers connect with other swimmers, coaches, and facilities across the globe. Some of the core features of Swim.com include workout tracking, social networking, pool and club leaderboards, achievements, and search capability.

IMPROVE: Swim.com allows you to utilize all the functionality of your swim watch, recording your distance, times and efficiency, and using them to track your progress over time.

COMPETE: Compete with your friends and other local swimmers. Rise to the top by swimming workouts, improving and uploading and get rewarded by the hard work you put in.

CONNECT: Connect with your friends and other local swimmers on Swim.com to motivate each other, compete and show off your swim training achievements.

DISCOVER: Whether youre looking for a place to swim, a club to join, or to start your own club with your friends, Swim.com has the tools you need to find the pools and clubs youre looking for.

Swim.com is compatible with most browsers. Windows users can access Swim.com using IE 9 or higher, Firefox 6.0 or higher, or any version of Google Chrome. Mac users can access Swim.com using Firefox 6.0 or higher, Safari 5.1 or higher, or any version of Google Chrome.

We recommend our users keep current with the latest release of their preferred browser. Here are links to download each of our supported browsers:

Google Chrome: Windows | Mac Firefox: Windows | Mac Internet Explorer: Windows Safari: Mac | Windows

The Swim.com app on Wear OS (formerly Android Wear) prior to version 2.0 used Theater Mode to not only lock the screen and prevent inputs that would accidentally end the workout, but also to maintain the flow of accelerometer data to the app. While initially developing our app, testing determined that false inputs created by the water touching the screen actually interrupted the accelerometer data that Swim.com uses to recognize swimming, resulting in the algorithms failing. For these reasons, we require users with Wear OS (formerly Android Wear)1.X versions to enter Theater Mode by double-pressing the hardware button on their watch before the swimming algorithms start.

In Wear OS 2.0 (formerly Android Wear), Google has removed the ability for users to enter Theater Mode using the hardware button, meaning they need to be out of the Swim.com app to use it andcan'tuse the Swim.com app while in Theater Mode, nor Theater Mode while in the Swim.com app. More testing is still needed to determine whether Google has addressed the issues with water interacting with the screen disrupting the accelerometer data, though we have just recently gotten access to devices running Wear OS 2.0 (formerly Android Wear)so theres still of work to be done.

In short, Swim.com is currently not functioning for those users running Wear OS 2.0 (formerly Android Wear) due to Google removing the ability to enter theater mode via the hardware button and we are currently working on trying to find a solution for this.

Currently, Swim.com will load and record workouts on any Pebble 2 device. However, there is a bug within the Data Logging process in Pebble 2's firmware that is preventing the sync process from initiation and completion. This bug is only affecting Pebble 2 and not the Classic or Time devices. There is currently no date of when the fix will be released.

*****As of Sept. 1, 2016, we have been receiving several reports of Pebble users being unable to sync workouts to Swim.com after updating to Pebble firmware 4.0. We are in the process of investigating this issue but do not have any updates or fixes to report at this time. We are trying to identify the cause at this time. When we have some information, we will be sure to communicate this through our support webpage at support.swim.com on the Announcements, Updates, and Known Issues tab. If you are going to update to Pebble 4.0, we recommend that you sync any Swim.com files from your Pebble to Swim.com before updating to the new firmware.******

UPDATE SEPT. 8, 2016 We have identified this issue and it is only affecting iOS users who updated to Pebble firmware 4.0. Testing of an updated iOS mobile app is ongoing and hopefully we will be able to release an update to the app in a couple of days.If you had any workouts that were stored on the Pebble DataLogging library (Pebble's internal memory) and had yet to be synced to Swim.com and updated to Pebble 4.0 before syncing it, there's a high probability that those workouts will be unrecoverable as updating to new firmware erases the DataLogging library. We apologize if you will lose workouts because of this. Any workouts you have generated after updating to Pebble 4.0 will remain on your Pebble's DataLogging library, which can hold multiple workout files. We advise not attempting to sync until we can release the new iOS mobile app with the fix. Once that happens you should be able to transfer all those files at once.

UPDATE SEPT 15, 2016Please update your Pebble Time iOS app and Pebble Time device to firmware versions 4.1! The bug fix for the sync issue has been included in this update!

Your Swim.com for Pebble version should be 2.2 and your Pebble Time firmware should be 3.12. Please ensure this is the case and update if necessary. Also, it could be helpful to update your mobile Swim.com app throughGoogle Play or the App Store and your mobile device's Android or iOS software. We recommend this but it may not be necessary in some cases.If you are running into an issue in which you are at the upload screen on the Swim.com mobile phone app and it is not finding new workouts, you will likely need to cycle the Bluetooth connection between your Pebble and mobile device. Unfortunately Bluetooth can often be a very unstable technology that drops the connection from time to time and needs to be reset.

Here are some steps you can take to cycle the connection:1) Power the devices off and back on. A soft reset sometimes can resolve an issue. An easy way to do this is by going into and out of airplane mode.2) Power down likely interfering devices. Trying to run several Bluetooth devices at the same time on one phone can sometimes be problematic. Power those other devices down. Also, if a your Pebble Time/Steel/Classic was previously paired with any other device, turn off that other gadget.3) If a soft reset doesn't work, forget your Pebble from your mobile device and then re-pair it. If your phone of tablet sees a device butisn'treceiving all of the data it should from it, sometimes it helps to start from scratch. In iOS Bluetooth settings, you can remove a device by tapping on its name and then Forget this Device. In Android settings, tap on a devices name, then Unpair. You should also forget your phone from the Pebble's Bluetooth menu.4) After that go, into the Pebble Time app and re-pair the devices. After they are re-paired, you can try to upload a workout on the Swim.com mobile app again and it should work. If not, please perform a dryland mock workout (see below) to force any files remaining on the Pebble's internal memory.

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Mock workouts are used to test the sync functionality of Swim.com.

For a mock/test workout, you do not have to be in a pool. You can do this sitting on your couch or at your desk. We recommend turning Bluetooth off on your mobile device while doing this, but it is not necessary.1) Start the workout with auto-interval (AI) detection off by pressing and holding the middle button.2) Make a freestyle crawl motion with the arm the watch is on.2) After about 15 seconds, thrust your arm forward as if you were pushing off the wall, the watch should then record some distance (make sure it does).3) Push the bottom button to enter the rest function after 25 yards/meters is recorded.4) Sit in the rest function for about 5 seconds, then push and hold the top button again to begin Interval 2.5) Make the freestyle motion again for another 15 seconds, and try to get the watch to push to 50 yards/meters.6) Once you hit 50 y/m, press and hold the center button to end the workout.7) Close the Swim.com app on your PebbleTo attempt another sync:

1) Restore the Bluetooth connection between your devices (if you turned off Bluetooth on your mobile phone)2) Re-open the Swim.com app on your Pebble3) Open the Swim.com app on your mobile device4) Navigate to the sync screen by either tapping the device icon in the upper right of the screen (shortcut) or the settings icon in the upper left, then selecting devices, then selecting your Pebble. The sync screen, which is the default, can be reached by touching the circular arrow icon in the bottom right of your screen. 5) Touch check for new, to begin searching for workouts. If should upload the test workout and force any other workout files remaining on the Pebble.

If your test workout did not upload, please email [email protected]

If you are missing a workout that should have appeared after performing the test workout (force sync), it's possible it is lost for good. Lost workouts can occur if you performed a Pebble firmware update or iOS/Android software update between the time you created the workout and when you went to upload it to Swim.com

Sometimes bugs that occur within the iOS and Android companion apps can prevent users from syncing their Pebble workouts. If you are experiencing sync issues, please ensure you have the most recent version of the app loaded on your mobile device and if you do not, please update it.

If having the most up to date app does not solve your problem, here are a few workarounds to try. They may or may not help in re-establishing sync communication between your mobile device and your Pebble.

1. iOS and Android: Turn your mobile device's Bluetooth off during swimming. We have found in past instances that the Pebble will sometimes try to sync the data before you are even done swimming, which will result in corrupt data.

2. iOS: If your mobile device appears to be connected in your iOS settings and via the Swim.com Companion App, but you cannot get the sync started, try re-pairing the Bluetooth connection within the Pebble Smartwatch app (orange icon). In some instances the communication between the devices stopped and needed to be reset.

3. iOS: After iOS update 8.1.2, we found that sometimes syncs would not start unless you did the following procedure: A) Turn Bluetooth off on phone B) Turn Bluetooth back on, pair your iPhone and Pebble C) Completely quit/shutdown the Swim.com iOS app D) Reopen the iOS app - if syncs do not start, log out of your account on the Swim.com iOS app and log back in. E) Open the Swim.com app on your Pebble, while keeping the app open on your iPhone - at this point the pool length selector should show up on your iPhone. F) Exit the Swim.com app on your Pebble (pool selector should disappear and syncs should start).

If you are still having trouble getting your sync started, please email us at [email protected]

Swim.com for Pebble v2.2 operates in the default Auto Interval Detection (AI) mode. AI aims to eliminate the need for manually ending and starting intervals when you are swimming by pressing buttons to do so - with AI you should only have to press two buttons - start (top button) and end (press and hold middle button).There are two bugs affecting version 2.2: 1) a sensitivity issue in which the workout is going into rest mode when it should not and 2) inaccuracy with breaststroke laps. There is a way to override AI and use Swim.com as it was used in previous versions, which is the manual entering of intervals. The bugs do not affect manual interval entering.To manually enter intervals, you will want to start a workout by pressing and holding the middle button. When you rest at the wall, press the bottom button to end the interval. When you are ready to swim again, press and hold the top button. Ending your workout is the same as in AI, pressing and holding the middle button.

We have stopped all development on the Pebble app as of December 2016, due to Fitbit's buyout of Pebble and immediate cease in production of the devices. We do have an unreleased beta version of the Pebble app, version 2.25 which helps correct these bugs. This beta was never publicly released, however, if you are interested in obtaining this version please send an email to [email protected].

You can change the course length for swims after they are uploaded.

Mobile

On mobile, you can change the course length from the swim overview screen. Tap on the gear icon to the left of the date at the top of the screen.

Change the course size view the settings screen. Tapping on the back button will save the changes after you are finished.

Web

On web, you can change the course length from the swim overview screen. At the top right of the screen next to the share buttons is a gear icon.

Hover over this icon to open a menu. Click on the 'Edit Properties' option.

Use the popup menu that appears to change the pool size to the correct course length. Make sure to click 'Save' after changing!

The list of officially supported Swim.com devices is located here: https://www.swim.com/swim-watches. It is possible to have the Swim.com app on some Android smart watches that do not have an adequate water resistance rating, and so you will need to identify if your watch IS or IS NOT intended or designed to be used while swimming as doing so without adequate water resistance could cause harm to yourself or the device and also void your manufacturer's limited warranty. We do not recommend swimming with devices other than those on the list at https://www.swim.com/swim-watches

If you wish, you can refer to your device manufacturer for information regarding your specific device and if you can safely use it for swimming without harm or voiding your limited warranty. If your watch is water resistant rated for swimming, make sure to close up any port holes, including the micro USB charging port, with the covers before getting in the water. Tread safely!

Currently, Swim.com does not support open water swims recorded by GPS devices (Garmin, Apple Watch, etc.). There are several reasons for this.

One reason is that there is a large margin of error possible on results and it could adversely affect the Swim.com leaderboards - one of the main features of our site.

For example, two swims of the same length or course in different bodies of water are not really comparable because of differences in tides, wind, water and air temperature, currents, etc. A person swimming in warmer water with a wetsuit and a tide or current pushing them will swim the same course length a lot faster than someone without a wetsuit in slightly colder water who might be battling a headwind. Workouts performed by the same person in the same body of water on different dates are also subject to varying tides, wind, water and air temperature, currents, etc., which could provide a slower time result even if you have actually become more fit and are swimming faster and in turn make it harder to see if you are improving. Also, many times two swims of the exact distance in the same body of water will not record the same distance because each time the watch is submerged it loses contact with the satellite and tries to regain each time it is out of the water. There is about a 10% +/- margin of error.

Additionally, when Swim.com first came into existence, open water swim tracking devices made up a very small market share of swim tracking devices. Because of the uncertainty in results recorded and because of the small number of devices in the hands of the public, a decision was made not to accommodate this. This decision could change in the future as devices continue to evolve.

Some watches that Swim.com supports have both an open water and a lap swim mode. Open water swim files from Garmin and the Apple Watch native open water swim tracker will be rejected by the Swim.com servers because they are unable to read the data.

Open water and lap swim tracking modes on watches differ in that GPS records the distance for open water while lap swim distance is collected by utilizing the device's internal accelerometer, a pre-programmed course length, and the motion algorithms programmed within the device's app (whether native or Swim.com).

In order to get an accurate result for lap swimming, the user must program in the correct course length of the pool because the motion pattern generated by a swimmer pushing off the wall with his legs (rapid acceleration after a pause in stroke pattern) during a flip turn or wall push off is what signals to the watch that you have completed a length. In open water swims, that motion pattern is not present and that is why a distance cannot be calculated in this manner and is what makes GPS necessary.

Finis Swimsense

Begin byfollowing the hardware and software installation instructions that came with your Finis Swimsense. Ensure that you have the most up-to-date version of the Streamline Bridge software installed before you begin uploading to Swim.com. If you do not have the Streamline Bridge software, you may download it here.

1.Using your web browser, log in to your account on finisinc.com and then go to your Streamline dashboard at http://www.finisinc.com/streamline/workouts/dashboard.

2. Click settings.

3. Select your timezone (then save), metric or imperial units, and enter your Swim.com username and password. If you check the box that says "Export workout automatically when uploaded", your workouts will be automatically uploaded to Swim.com every time you sync your Swimsense device with Streamline Bridge, removing the need to manually upload through Swim.com each time. Save your settings by clicking "Link Swim.com".

4. Make sure your Swimsense is secured in the dock and that the dock is plugged in via USB.

5. Run the Finis Streamline Bridge Software. Click on the picture of your Swimsense device. Login if necessary.

6. Select the workout(s) you would like to upload to Finis Streamline and Swim.com and click the yellow upload button.

7. Your workout should now successfully be in your Swim.com workout log!

USING SWIM.COM ON ANDROID SMART WATCHES

Before using Swim.com on your Android watch, please confirm with your watch manufacturer that the device's water resistance rating allows for safe use for swimming without voiding your limited warranty. While it is possible to have the Swim.com app on some Android smart watches without adequate water resistance, your watch may not be intended or designed to be used while swimming and doing so could harm your device or void your manufacturer's warranty should the device encounter problems. If your watch is water resistant rated for swimming, make sure to close up any port holes, including the micro USB charging port, with the covers before getting in the water. Tread safely!

Start Screen

Youcan tap anywhere on the screen to open the app

Facility/PoolSelection Screen

1. Swipe up or down in the non-white area to scroll through a list of facilitiesassociated with your Swim.com account.

2. To select a facility, youMUST tap in the white area to select that pool card. Tapping above the white card will not select the facility.

Confirmation Screen

1. Courselength and unit are located atthe top of the screen

2. White card with your selected pool is located at the bottom of the screen.

3. Tapping on the white card will confirm all selected information and start the swim

4. Swiping to the left on the top of the screen (not the white card) will take you tothe editing screen so that you can change your course length, unit, or facility.

Set CourseLength

1. Swipe up or down to choose yourdesired course length

2. Swipe right to returnto the confirmation screen

3. Swipe left to goto the course unit screen

Set Course Unit

1. Swipe up or down to choose between yards and meters

2. Swipe right to returnto the course length screen

3. Swipe left to go to ascreen where youcanchange to your desired facility (pool) if it is incorrect.

Select Facility (Pool)Screen

1. Touchthe checkmark button to return to the facility (pool) selection stage of the application

2. Touching thex button will takeyou back to the confirmation screen

Confirming

After confirmation, the app will check to make sure you are in theater mode before starting the swim. If you enter theater mode correctly, you'll see a message that says "To turn screen back on, press side button". You can then start swimming. The screen will go black for a few moments before entering ambient mode.

TIP: Dont press the button twice too quickly, as it will not register. Make sure to do two slower, deliberate presses on the side button.

Swimming Mode

This application takes advantage of new auto-interval algorithms, soyou do nothave to manually start/pause intervals. Simply swim and the watch will take care of the rest.

The swimming icon at the bottom of the screen indicates the watch is currently in swim mode, while thepause icon at the bottom of the screen indicates the watch is currently in rest mode.

**Pleasenote that it takes about 5 seconds for the screen to update from swim to rest mode and update the distance swum, sodon'tworry if right when you touch the wall the watch does not show you are resting yet. The algorithms take this into account.

Ambient Mode Underwater

When the watch is submerged underwater, the screen will automatically lock. When locked, the screen will switch to a low energy ambient mode to save battery life as well as make it easier to see swimming/resting information. This screen is dimmer, and only displays in black and white. Whenever you stop on the wall and want to open the app for more stats, remember to press the side button to wake the watch, then tap on the screen to open the app.

Manual Intervals

Although the algorithms will automatically identify intervals for you,you alsohave the option to manually start and pause the swim.

To manually pause a workout:

1. Press the side button to wake up the watch

2. Swipe to the left

3. Touch thepause button

To manually start swimming:

1. Press the side button to wake up the watch

2. Swipe to the left

3.Touch the swim button

View Last Interval & Full Workout Stats

1. Press the side button to wake up the watch

2. Touch the screen

3. Swipe to the left twice, this will get you to the last interval stats

4. Swipe left again to full workout stats

Ending A Workout

1. Press the side button to wake up the watch

2. Swipe to the left 4 times (past the last interval and workout stats screens)

3. Touchthe end workout button

How to get Swim.com app on your Apple Watch

To get Swim.com on your Apple Watch, download the Swim.com app from the iOS App Store athttps://itunes.apple.com/us/app/swim.com-swimming-workout/id956030704?mt=8 After that, please open the Apple Watch app on your iOS device. Navigate to the "My Watch" screen and scroll down to Swim.com and select it. Ensure that "Show App on Apple Watch" is selected.

https://support.apple.com/en-us/HT205000

After you have done that, the app should load on the watch in just a few moments. When it is loaded on the watch, open the app and leave it open on the start screen. You should then go to the Swim.com app and touch the "Add Device" icon in the upper right corner of the screen to check and make sure Swim.com is recognizing your Apple Watch. When you are on the "Devices" menu, make sure Apple Watch is selected under Device Type. From there, try changing your pool size to something other than the default. If the watch and phone app are connected and working properly, you should see the course length change on the start screen of the watch almost immediately after changing it.

How do I set a custom course length?

To set a custom course length, open the Swim.com app on your watch and leave it on the workout startup screen. Then, open the Swim.com iOS app and select settings (cog symbol in upper leftcorner) > Devices > Apple Watch >Custom Pool Size.

When you are done setting the course length, tap "Done". The Swim.com app start screen on your watch should immediately reflect this new course length.

On the watch itself, you can toggle between a standard and custom course length by tapping on the grey course length box on the workout start screen. Doing so will expose a menu in which you can choose between courses by rotating the crown button (touching the screen to scroll is not an option). The watch will always store the last course you used, so your custom course will be there until you go back to using a standard course length. If you go back to a standard length, the next time that you need to use a custom length you will need to re-program it.

If you are having trouble with the course length feature not behaving correctly, try force quitting the Swim.com app on your iPhone and re-opening it. If that does not solve the issue, try powering down your watch and phone and restarting them before attempting to change the course length again. As a last resort, try re-installing Swim.com on your iPhone.

Do I have to lock the screen before starting Swim.com?

The act of starting a workout on Swim.com locks the screen and you do not need to manually do this from the watch OS menu. When you start swimming, the watch screen will go dark after a few moments. When you stop at the wall to rest, the screen will come back on if you lift your wrist to look at the watch (as long as you have this option enabled in Settings>General>Wake Screen). If you do not have wrist raise wake enabled, just push the crown button to wake the screen.

Again, you do not need to manually lock the screen from the Watch OS settings for Swim.com. The watch should not encounter any water damage from regular use, regardless of locking the screen or not. Locking the screen only prevents the water from producing false touches, it does not affect the hardware's waterproofing.If you want to, after you are done working out you can manually eject any water that might be remaining in the speaker by swiping up from the watch's home screen, selecting the water drop icon, and manually ejecting any remaining water by turning the watch crown.

For more information on the water resistance rating of the Apple Watch 2, please visit https://support.apple.com/en-us/HT205000

How do I end my workout?

When you are done swimming, you will need to perform a force touch on the screen to bring up the "End Workout" option. You'll want to touch the screen and press with a small amount of force, just a bit more than you use with your usual touch, and hold it there until the end workout screen comes up. It can take a few moments, but if you continue to keep your finger on the screen and press you'll see the screen start to contract towards the middle, and then the end workout screen will appear.The force touch, which can take some practice to master, is not a specific action to Swim.com - lots of other Apple Watch apps use it. You will get better at it with practice. We have use the force touch to end the workout because the other physical buttons on the watch are reserved for WatchOS functions. After you end the workout, you should be able to see a workout summary. When this appears, scroll to the bottom of this and touch the blue "finished' button.

How do I get my data to sync to Apple Health and Activity?When you have first installed the app, you will be prompted to link Apple Health with Swim.com. To get the best results, please turn all categories on.

If you are not freshly installing the app, you will need to navigate to the Apple Health App on your iOS device and select the "Sources" tab at the bottom of the screen. Swim.com should be in the list of apps that you can source data from. Select it and then you can choose which data sets from Swim.com you want to sync with Apple Health. Selecting all of these options will also allow Swim.com workouts to be registered on the Apple Activity app. Apple Health may not pull workout data from Swim.com that was completed prior to connecting Swim.com to Apple Health.

New for Swim.com iOS version 2.x: If you have all categories selected, you can complete workouts with the native Apple lap swim tracker on your Apple Watch and they will be registered in your Swim.com swim log as workouts.

How do I start a drill mode for kickboard drills?

After you start your workout, if you don't immediately start swimming with one of the four standard strokes (free, fly, breast, back), you will be in rest mode. You will also be in rest mode anytime you stop to rest at the wall between any lengths completed with those standard strokes. Rest mode is identified by the red text on the screen that says "resting" as opposed to the green "swimming". While in rest mode, force touch the screen to expose the drill/pace/end workout menu.

If this is your first time using drill mode, a short prompt will explain how to use the feature. To set your drill mode distance, touch the blue "Start Drill Mode" button and then use the digital crown button to set the desired distance. When you are ready to start the drill, simultaneously press the digital crown and side buttons and it will take you back to your workout screen. If you are not ready to use drill mode, force touch to exit the mode.

How do I set the pace/send-off timer?

At the beginning of your workout (right after you hit the blue start button) you will see the watch is in resting mode. This is noted in red text on the screen.

While in rest mode, force touch the screen to expose the drill/pace/end workout menu.

If this is your first time using the pace/send-off timer, a short prompt will explain how to use the feature. To set your desired pace duration, touch the blue "Start Pace Mode" button and then use the digital crown button to set the desired duration. When you are ready to start the timer, simultaneously press the digital crown and side buttons and it will take you back to your workout screen. If you are not ready to use the timer, force touch to exit the mode.

What can I do if workouts are not transferring from my Apple watch to Swim.com?

If you are unable to sync workouts, resetting the Bluetooth connection between the watch and phone app can sometimes help. To do this, first force close the Swim.com app on your Apple Watch ( https://www.imore.com/how-force-quit-apps-apple-watch ) and then force close the Swim.com app on your iOS device ( https://support.apple.com/en-us/HT201276 ). Then shut down and restart both devices. Once both device are running, open the Swim.com iOS app, then open the Swim.com watch app. Give the devices about 15 minutes to sync data. You can refresh your feed on the Swim.com iOS app by toggling between the Progress and Swim tabs.

The app isn't counting my distance correctly, why?If you are getting wildly inaccurate lap or distance results, try a different turn technique at the wall. Our app's algorithms require that you perform a flip or open turn at the wall (preferably using your watch hand to touch the wall). If you can't perform those types of turns, at minimum you will need to push off the wall with your feet and glide for a few yards before resuming your stroke. If your turn consists of swimming to the wall, touching it, turning, and immediately resuming your stroke, you will likely get incorrect lap counts because there is not enough of a difference in your motion pattern for the watch to interpret a turn happened - it looks like one giant, continuous length to the watch. The watch needs the rapid acceleration off the wall combined with the pause in arm motion by gliding through the water to understand that a turn happened.

Other factors that could produce inaccurate lap counts are: 1) switching stroke type mid-length 2) pausing for several seconds to let another swimmer pass you in the lane 3) low stroke rates on your length 4) not using drill mode for kickboard drills

I don't want to see distance, I'd rather see lap count, how do I change that?To change this setting, open the Swim.com iOS app. Navigate to Settings>Devices>Apple Watch. Touch "Distance Units" to open a menu in which you can choose from yards/meters, laps, or lengths.

Why isn't heart rate data displayed in my workout stats?

We've noticed that the Apple Watch HR is not as accurate in water as it is on land based activities, and this likely has to do with water getting trapped between the sensor and your wrist. This can cause some pretty erratic and incorrect readings. Because of these incorrect readings, we have decided to hold off on putting heart rate metrics into the Swim.com workout analysis (for now). False HR data could potentially hinder those who are using it for HR zone training.

Eventually we want the stats on a Swim.com workout analysis to include total workout average heart rate, average heart rate per interval, and also per length. We're hoping that Apple will at some point update the firmware to help with HR accuracy. If that happens, we'll revisit adding HR data to our stats analysis.Currently, you can only see your total average heart rate for the workout on the Swim.com file in Apple's Activity App.

Why are my workouts showing 0 calories on Apple's Activity app?The 0 calories report on the workout summary in Activity is happening because we don't actually support the calorie metric yet on Swim.com. Apple has the calorie metric API open to us in Activity - so it's definitely possible to add it, and we will be investigating it for a future app update. However, there are currently issues with the HR data coming from the Apple Watch, which can affect the accuracy of calories burned while swimming.

You can usually get a ballpark estimate of calories burned using height, weight, age, and gender, but in order to get it within an acceptable rate of accuracy you also need to include fitness level. Heart rate data is really the only way to put a quantitative measure on fitness level (aside from V02 max, which likely isn't coming to swim tracking devices soon). The Apple Watch is the first device we've supported the HR metric on, mostly because it's one of the only devices that works in water without requiring a special swimming HR chest strap and hasn't had WHR disabled while swimming. Because the HR data coming from the Apple Watch is not to our accuracy standards yet, we likely won't include calorie count until it does.While you are getting a 0 calories burned result for the Swim.com workout in Activity, you may notice that you ARE getting calorie count in Activity's "Move" ring, though. This is happening because Activity is adding estimated calories burned from the data it is taking from your Apple Watch. The Apple Watch has auto-detection algorithms for swimming, so even if you do not start a native apple watch workout and you go swimming, it will pick up these strokes and add them to your data. This happens simultaneously while recording a swim workout with the Swim.com app. See the screen shot below that illustrates this.This breakdown is available if you open the Health app and then navigate to Activity>Swimming Distance and then tap on the graph. There you will be given a list of dates and you can further break it down on each day, which is the screenshot above. Here you can see Health is pulling data sourced from Swim.com AND from Apple Watch's auto detection algorithms at the same time. Health is taking that data sourced from the Apple Watch auto algorithms and then adding that to your calorie total (the Move ring in Activity). When you view the workout itself though (sourced from Swim.com ) on Activity, you'll get a 0 calorie because we're not writing that data.

Can I use Swim.com with a first generation Apple Watch?

The Swim.com app software will work with your first generation Apple Watch. However, the device does not have sufficient water resistance to be safely used while swimming. Swimming with this device could damage it and void any applicable warranties. For more information on the first generation Apple Watch and water resistance, please refer to this help article from Apple:

For Finis Swimsense support from Finisinc.com, please click here.

Garmin SwimFor Garmin Swim support from Garmin.com, please click here.Forerunner SeriesFor 910XT support from Garmin.com, please click here.For 920XT support from Garmin.com, please click here.Fenix SeriesSwim.com supports all Garmin watches in the Fenix series. For Fenix support from Garmin.com, please click here.For Fenix 2 support from Garmin.com, please click here.For Fenix 3 support from Garmin.com, please click here.For Fenix 3 HR support from Garmin.com, please click here.

Vivo SeriesFor Vivoactive support from Garmin.com, please click here.Tactix SeriesFor Tactix Bravo device support from Garmin.com, please click here.

All Pebble devices are compatible with Swim.com. This includes the Classic, Steel, Time, and Time Steel watches.

USING SWIM.COM ON YOUR PEBBLE

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WHAT IF I DON'T WANT TO USE AUTO-INTERVAL DETECTION?Swim.com can be used with the default Auto-Interval Detection (AI) turned off, and the process of recording manual intervals is similar to how it was used in versions before 2.0. The major difference between v1.x and v2.x is the button mapping. Below you will find an infographic detailing what each button does in each mode.

GENERAL DEVICE SUPPORT

To access the Pebble Support Center, click .

For Swimovate Poolmate HR support from SwimovateUSA.com, click here.

For Swimovate Poolmate Live support from SwimovateUSA.com, click here.

For Swimovate Poolmate Pro support from SwimovateUSA.com, click here.

Swim.com recently became compatible with a third smartwatch platform, Samsung's Tizen! Currently, Swim.com is only available for the Samsung Gear Sport, but more Samsung devices will follow in the future.

To get Swim.com on your Samsung device, you'll need to download the app from the Galaxy App Store app on your watch. You'll also need to install Swim.com on your mobile device by downloading the app either from the App Store or Google Play. Once both apps have been loaded to your devices, you'll want to pair your Swim.com watch app to your mobile device.

To start, open the Swim.com app on your mobile device (for the purposes of this instructional, we are using an Android device) and touch the add device icon in the upper right corner.

From there, select Samsung as your device type. The pairing code will be found on your watch.

To locate the pairing code, open the Swim.com app on your Samsung watch and navigate to the account settings. Opening this will give you a unique pairing code that you will then want to enter on the Swim.com app on your mobile device.

When pairing is complete, you will want to adjust your settings before swimming.

Course length is set directly on the Swim.com watch app. First, select the numerical length (ex: 25 yards for a standard short course pool). Then select units to choose between yards and meters.

You also have the ability to set a distance goal if desired. Setting a distance goal allows for the watch to alert you when you have completed the desired distance swam.

Once you have your settings completed, you can begin swimming!

Once you hit swim, the timer will begin and you can begin your first length if you are swimming free, breast, fly, or back. You do not need to lock the screen or turn on any sort of water lock as this will happen automatically for you.There are a few features available to use while swimming and these are accessed by twisting the watch bevel. The first two you will encounter are pace and drill mode.

Pace mode allows you to set a countdown timer that will vibrate at the end of the timer to alert you if you are on pace or not. Drill mode allows for you to swim lengths using a non-traditional stroke or kickboard set. Both features work similarly in that you can adjust the timer by touching the time or adjust the distance by touching the distance and using the touch screen to scroll to your desired time or distance. Press the top side button to begin the timer or drill mode. When you are done using the feature, you will need to manually disable the water lock by pressing and holding the bottom side button for two seconds and the app will revert back to normal swimming mode. After completing this last step, either the timer will disappear or the drill total will be added to your overall total.

Rotating the watch's bezel also allows for additional views, including previous interval stats (time, distance, strokes per length, SWOLF score, and pace per 100y/m), overall swim stats (stroke per length, SWOLF score, and pace per 100y/m), and heart rate.

When you are done with your workout, you will want to end the swim by rotating the bezel until you reach the end swim menu. From there, press the top side button to end the swim and you will be provided with a swim summary. You can then safely exit the app.

You can view swim history from the app's main menu.

If your Samsung watch is connected to WiFi, the file should transfer directly from the watch to Swim.com's servers without any sort of prompt and become available to view on either the Swim.com mobile app or www.swim.com. If the watch is not connected to WiFi, the watch will utilize the Bluetooth connection to the mobile device to transfer the file to the Swim.com mobile app, where it will then be sent to our servers. If the file is not appearing in your Swim.com account within 30 minutes of completing the swim, sometimes you can force this transfer by going into the history on your watch app and selecting the workout to view. After viewing the file, it should transfer within minutes. If you still have additional issues with transfer or have any other questions, please email [email protected]!

To upload workouts from your Android device to Swim.com: a) Open the Swim.com app on your mobile phone b) In the upper right hand of the app you will see a watch icon. Touch this to go to the devices menud) Scroll down and select your watch from the liste) Uploads should automatically start if your watch and phone are connected via Bluetooth

**Swim.com will only accept manual uploads that are in the .fit format.**

Are you having trouble deciding which swim tracking device best fits your training needs?

Check out this helpful buying guide from SwimOutlet.com!

http://www.swimoutlet.com/guides/track-your-workout-with-a-swim-watch

Swimovate PoolMate Devices (Pro, HR, Live)

Swimovate recently created MyPoolmate (2016), allowing Swimovate users to upload workouts from any computer via the internet instead of from just one machine that had the Swimovate software installed on it.

Sending your workouts to Swim.com from a Swimovate device is now even easier because of this switch!

If you are just taking your Swimovate watch out of the box, you'll need to begin by following any setup instructions that came with your Swimovate device before proceeding. Swimovate will also ask you to download the MyPoolmateLink software and sign up for a MyPoolmate login at https://mypoolmate.com/logon/?from_url=/ Instructions for how to downlaod the software, setup and navigate MyPoolmate are located at https://mypoolmate.com/help/

1. Once you have finished the device setup, or if you have already had your Poolmate setup, you will want to sign into your MyPoolmate Account.

2. Navigate to your Profile, located under the Account header.

3. Scroll to the bottom of your Profile page. At the very bottom there will be a place for you to enter your Swim.com credentials.**Note: If you use a Facebook or Google login to access Swim.com, you will need to create an email and password login on your account at swim.com/settings. If you need help doing this, please contact [email protected]

4. Now anytime you upload a workout to MyPoolmate, it will automatically appear in your Swim.com account.

Garmin Connect

For this method, you'll need to have a Garmin Connect account as well asboth Garmin Express and Garmin Communicator Plug-In installed on your computer before beginning the steps below. The downloadable files for Express and Communicatorcan be found here.

1. On your web browser, open https://www.swim.com/devices.

2. Choose the Garmin Connect method by clicking on the blue "connect" button.

3. A new window will pop up instructing you to put in your Garmin Connect credentials.

4. Once you've put in your credentials, you will get confirmation that you're connected. You can now use either the Garmin Express software on your computer or the Garmin Connect app on your phone to sync workouts to Garmin's database. Upon upload to Garmin, the workouts should also appear on your Swim.com account within moments*.

*We have had some users experience delays of up to 72 hours for workouts to appear on Swim.com after uploading to Garmin. Typically this happens after linking a Garmin Connect and Swim.com account for the first time. This is due to the load placed on Garmin servers and is unfortunately out of our control. If a week goes by and your workouts are still not appearing, please email us at [email protected]. Once your first workout from Garmin populates on Swim.com, all subsequent workouts uploaded should appear almost instantaneously on both sites.

**NOTE** Uponlinking your Garmin Connect and Swim.com accounts, Garminwillsendonly the last 30 days of workouts that were previously recorded on your Garmin Connect account to your Swim.com workout log.

Upload Fit Files

To upload a .fit file from your computer, go to https://www.swim.com/devices

There is a drag-and-drop option on this page or you can click the drag-and-drop box to open a browse menu.

Using a device to track your swim workout will give you the ability to see your activity broken down into several different aspects and allow you to see where you've excelled and what you need to work on improving.

To begin, click on any of your logged workouts from list or calendar mode.

Once you've selected your workout, the top-left part of your screen will detail the following: the date of the workout, type of device used, and a short summary of distance, pace, total time, active swim time, and rest time. You can toggle between the stroke types to show how much of your workout was done in a specific stroke.

On the top, right part of your screen you will see social media sharing and settings buttons, the facility and course used during the workout, and any achievements and comments related to your workout.

The bottom part of the page will allow for a more detailed evaluation of your workout. You can toggle between time, pace, distance, SWOLF, stroke count, and stats. Each tab will provide a graph that scales each measurement by interval. Also, each color represents a different stroke. If you desire, you can toggle "Display stroke type" on or off. Mousing over a bar or line graph will give you specific data for that interval. On the right hand side of the graph, you can toggle between showing or hiding all of your intervals. Below are example tabs for time and distance results.

Don't have a device or forgot to bring it? That's ok, you can still manually input your workout details if you know them.

To do so, go to http://www.swim.com/workout/manualupload

The default is a basic workout with basic information. You also have the option to enter intervals as well as time to the seconds if you click on "Advanced" in the upper right hand portion of the entry (right below the Finis logo).

If you want to enter a basic workout without intervals that includes your time down to the second, you'll need to enter the workout in the advanced mode. In this instance you will put your total time and distance into one entire interval and then save the workout.

You can use the swim settings on both mobile and web to edit properties about your swim.

Mobile

On the swim overview screen, tap on the gear icon on the top left of the screen (to the left of the date).

The settings screen will allow you to change the title, pool, and course size of the swim. It will also allow you to link a workout, and make the swim private/public.

Web

On the swim overview screen, hover over the gear icon at the top right of the screen (near the share buttons). It will give you the following options for your swim.

The Edit Properties option will open a popup that will allow you to change the name, pool, and course size for the swim.

While swim tracking devices are fairly accurate in recording your workouts,occasionally there can be errors with the data. These errors include over/undercounted laps, unrecognized stroke type, and others.

The good news is that Swim.com now allows you to edit workouts uploaded with any compatible swim tracking device!

This editing tool is available both on the web browser version of Swim.com and on our mobile app. Please note, any workouts uploaded from a device or manually entered on Swim.com will not count towards a club or pool leaderboard in order to prevent fraudulent results. This edit tool is being provided so that you can keep your workouts correctly recorded for your own personal use.

Desktop Tool

To begin editing a workout, navigate to the workout's analysis page and scroll to the bottom of the page. Click the "stats" tab on the graphical information. At the bottom of that table there is a blue "Edit Workout" button.

Editing Functionality

1) Hovering your mouse over an interval will reveal a drag icon. Click and drag to reposition interval.

2) Click on the +/- to add or remove distance from an interval. This will either add a length with averages from that interval to the bottom or remove the bottom most length from the interval.*

3) Split, clone, or delete an interval.**

4) Combine, split, or delete a length.***

5) Stroke typecan be edited by hovering your mouse overthe current stroke typeand clicking on the dropdown indicator.

6) Stroke countcan be edited by hovering your mouse overthe current stroke countand clicking on the pencil icon.

7) Add an interval. Here you can add drill sets or other unmeasured intervals and drag them into the appropriate place within your workout. Average stroke count from your workout is automatically filled in and can be edited.

*If you accidentally subtract a length from an interval and add it back in before saving your edits, the original time associated with the length that was subtracted and then restored will not reappear. In order to restore the original time, cancel your editing session using the cancel button at the bottom.

**When splitting an interval, you will need toslide the bar to determine the number of lengths given to each interval (see screenshot below).Cloning an interval will make a copy of this interval directly below.

***This feature splits the time but adds on an extra length in order to compensate for the error. Use the slider to assign the correct time to each length.

Note that for for each individual function in edit mode, the change can be canceled by clicking anywhere outside of the editing area. For example, if you are splittingan interval, you canclick anywhere that is outside of the slider bar and save button and it will cancel the split interval function and not make the changes.

There is only a confirmation to save/cancel changes when the user is trying to fully exit Edit Mode.

Mobile App Tool

To open the mobile app editing tool. Touch the workout that you want to edit.

From there, touch either the distance or duration card to expose the stats.

Next, touch the edit button to open the tool.

From here, you can select intervals to expand them into individual lengths. Depending on the type of edit that you need to make, you can choose from the five tools at the bottom of the page.

You can activate or deactivate these five tools by touching their icons. When the tool is active, it will be highlighted. We recommend making small changes and saving them after you make them, but you are able to do a complete edit of everything before you click the save button.

Tool Overview

Stroke TypeEach stroke type is represented by a different color

To change the stroke type for an entire interval, make sure all intervals are collapsed (no individual lengths are showing) and select the Edit Stroke Type tool. Select the appropriately colored box for the entire interval to set the stroke type.

To change the stroke type for an individual length, expand the interval before selecting the Edit Stroke Type tool. Assign the appropriate stroke type to the length. You can also edit lengths in other intervals as well without de-selecting the Edit Stroke Type tool. Split Length/IntervalTo split an interval, start will all intervals collapsed before selecting the Split Tool.Once you have selected the Split Tool, touch the interval you want to split.To split a length, expand the interval you want to edit before selecting the Split Tool. Merge Length/IntervalTo merge intervals, start with all intervals collapsed before selecting the Combine Interval tool. To merge lengths, make sure all edit tools are deselected and then expand the interval with the lengths you want to combine. Then select the Merge Lengths Tool. Add Length/IntervalTo add an interval, start will all intervals collapsed before selecting the Add Interval Tool. To add a length, start by deselecting all edit tools. Expand the interval in which you want to add a length, then select the Add Length Tool. Time EditorUse this tool to change the duration of lengths and intervals.

Swim.com recommends using a swimming activity monitor in order to get the best user experience out of the site. Below is a list of the devices Swim.com currently supports:

Apple Watch

Garmin Forerunner 910XT

Garmin Forerunner 920XT

Garmin Vivoactive

Garmin Swim

Garmin Fenix 2

Garmin Fenix

Finis Swimsense

Swimovate Poolmate Pro

Swimovate Poolmate HR

Swimovate Poolmate Live

Pebble Classic

Pebble Time

Wear OS (formerly Android Wear)watches (devices must have water resistant rating of at least IPX8)

There are two URLs you can use to login to Swim.com :

1) Visit Swim.com move the mouse cursor over the "Login" hyperlink (do not click the hyperlink) at the top-right corner and then enter your email and password . After you enter your information, click the blue "LOGIN" button. You can also select or deselect "Stay logged in".

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2) Visit swim.com/login,enter your email and password, and click the blue "LOGIN" button. You can also select or deselect "Stay logged in".

SIGNING IN WITH SOCIAL NETWORKS

Additionally, if you signed up for Swim.com with a social networking account, you can choose to login with easy, one-click access via Facebook, Twitter, or Google.If you did not sign up for Swim.com in this manner and you want to login with one-click access, a new window will open where you will be prompted to link your Swim.com and selected social networking account. For more information on what linking your accounts entails, see below.

FACEBOOK

Connecting with Facebook will allow swim.com to receive your Facebook profile, friend list, email address, birthday, interests, personal description, and likes.The app will not have the ability to make Facebook posts on your behalf.

TWITTER

Connecting with Twitter (via AmazonINT) will allow Swim.com the ability to read Tweets from your timeline and see who you follow.Swim.com will not be able to follow new people, update your profile, post Tweets for you, access your direct messages, or see your Twitter password.

GOOGLE ACCOUNT

Coming Soon!

If you experience any issues with signing up or logging in, you can contact our support team at [email protected]. If you are having an issue with your password simply click on the "forgot password" link, or read more about password issues.

In order to sign up for Swim.com, you'll need to provide us with your first and last name, e-mail address, password of your choice, birthday, and gender. You will also be asked to opt-in or opt-out of updates. You may change any of this information at a later time through your account settings.

You can also sign up for Swim.com through your Facebook, Twitter, or Google accounts, which will automatically link Swim.com with the account of your choice. If you use this method, you may revoke Swim.com's access to your social networking site at anytime after you sign up, however, that must be done through that particular social network's settings menu.

If you use Facebook to sign up, Swim.com will receive your Facebook profile, friend list, email address, birthday, interests, personal description, and likes.The app will not have the ability to make Facebook posts on your behalf.

If you use Twitter to sign up, Swim.com (via AmazonINT) will be able to read Tweets from your timeline and see who you follow.Swim.com will not be able to follow new people, update your profile, post Tweets for you, access your direct messages, or see your Twitter password.

When you use Google to sign up, you will have to select one of your current google accounts to use to login to Swim.com

After initial sign up, you'll be asked to provide a few more details including location (which automatically generates time zone), home facility, swimmer type, and units. These details will make uploading your workouts easier.

Be sure to click "save" to complete your Swim.com sign up.

With new pools and facilities opening up across the country and worldwide, we are not always able to keep up with adding them to our list quickly enough. This is where we need your help! If you are trying to associate one of your workouts with your local pool and for some reason it is not coming up in the list, please let us know!

1. On the Pools tab of Swim.com, there is a blue "Add a Pool" button on the lower right side of the screen. Click that button.

2. On the next page, fill in all the details about the pool that you know. Be sure to click save when you are done entering information.

Clicking on "HOME", which is located on the top menu bar on the far left side, will take you to your dashboard when signed into Swim.com. Your dashboard is your gateway to all of Swim.com's features.

Active Swim Time is the time of your workout when your device is recording propelling strokes. It is opposite of rest time, in which your device is recording a period of inactivity.

Back, used on your workout breakdown, refers to the backstroke. Some devices are able to recognize stroke type.

Breast, used on your workout breakdown, refers to the breaststroke. Some devices are able to recognize stroke type.

Clubs refer to any organized swim team or group. These can be public or private groups and can include competitive teams associated with schools.

Acommentis a written remark, observation, or statement. Swim.com users can comment on others' workouts, achievements, or leaderboard posts as well as their own.

A connection request is an invitation from another Swim.com user to establish a virtual connection, allowing you to see that person's workouts and activity. For more information on connection requests as a feature, click here.

Course refers to the length of the pool. Standard course lengths for short course are 25 yards or 25 meters. Long course is 50 meters.

Dashboard is synonymous with home. On Swim.com, clicking on "Home" will take you to your dashboard. Your dashboard is your gateway to almost everything on Swim.com. It displays your workout and club feeds, your own workouts, your home pool, leaderboard positions, personal records, clubs, and recommended connections.