Swissport USA Culture | Comparably
EMPLOYEE
PARTICIPANTS
37
TOTAL
RATINGS
301

Swissport USA Company Culture

Swissport USA Culture

This score is derived from employee ratings & reviews
3.1/5
Swissport USA's Overall Culture is rated C-

Top Rated Culture Dimensions

Swissport USA CEO

Top 40%Top 40% of Similar Size Companies on Comparably
 Swissport USA's CEO
73 /100

Diversity at Swissport USA

Bottom 15%Bottom 15% of Similar Size Companies on Comparably
D

Diverse employees at Swissport USA have rated CEO Rating, Team, and Leadership as the highest categories they have scored

Women at Swissport USA

Swissport USA eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 35%Bottom 35% of Similar Size Companies on Comparably

Recommend to a Friend?

-17

Swissport USA employees are -17% more likely to recommend Swissport USA as a great place to work

33%Promoters
17%Passives
50%Detractors

Working at Swissport USA

Working at Swissport USA is rated below average by 37 employees, across various culture dimensions. Swissport USA employees rate CEO Rating highest among all categories, and think that Meetings and Office Culture have the most room for improvement, putting Swissport USA’s culture in the Bottom 35% compared to similar sized companies on Comparably. See below in detail how working at Swissport USA was rated by employees.

Overall Company Culture at Swissport USA

C-

Overall Company Culture at Swissport USA is rated C-

Last updated months ago

Bottom
35%

Swissport USA ranks in the Bottom 35% of other companies on Comparably with for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 37 Employees

View Results
0
20
40
60
80
100
Operations
58
Operations58

Swissport USA Employee Reviews

Out of 26 Swissport USA employee reviews, 74% were positive. The remaining 26% were constructive reviews with the goal of helping Swissport USA improve their work culture.

74%
26%
Positive Reviews74%
Constructive Feedback26%

Positive Reviews From Swissport USA Employees

  • What did you like most about the interview process?
    My interview was short, because I have experience
  • What makes you most happy at work?
    I enjoy working around aircraft & my teammates.
  • What is most positive about the culture and environment at your company?
    Able to speak with my manager directly.

Constructive Feedback From Swissport USA Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    We were cutback to part time & will lose our medical benefits on June 30th
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Fuel Operators in other companies start out at 50% higher wages than what we get after a year of service. Our annual raise is 2%, not enough to keep up with inflation.
  • What does the leadership team need to get better at?
    Communication. Letting employees know what is going on rather than leaving them to deal with situations blindly then blaming them for not doing what the manager would have done.

Swissport USA Company Information

Swissport USA Mission, Vision & Values

Swissport USA Mission & Values

To provide the aviation industry with consistent and tailor- made solutions around the globe, for a better customer experience.

Swissport USA Vision Statement

without our people we simply cannot meet our goals and achieve our vision. As such, we focus on the principles of sustainability and compliance, living by the “Three Ps”:

HeadquarterUnited States of America
Websitewww.swissport.com/
  • Culture Video

Swissport USA Employees

37 employees at Swissport USA have reviewed Swissport USA across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 37 Swissport USA employees give their leadership a grade of C, or Bottom 40% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Swissport USA are not very pleased with their total compensation at Swissport USA, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Swissport USA are generally satisfied with their team. 37 Participants grade the quality of their coworkers a D+. Less than half believe the meetings at Swissport USA are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Swissport USA believe the environment at Swissport USA is positive. Most Participants believe the pace of work at Swissport USA is comfortably fast. About 82% of the employees at Swissport USA work 8 hours or less.

Overall, the employees at Swissport USA are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Swissport USA - Employee Onboarding

The prevailing opinion from employees about joining Swissport USA is that the company was unprepared on their first day. Swissport USA employees concluded that their overall onboarding experience was negative. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Swissport USA KPIs and OKRs

Employees’ understanding of Swissport USA's KPIs and OKRs is essential for its success. Out of 3 Swissport USA employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.

AnswerPercent
Yes33%
No67%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

Swissport USA Salaries

How much does Swissport USA pay?

How much do people at Swissport USA get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Swissport USA is $88,810, or $42 per hour, while the estimated median salary is $104,731, or $50 per hour.

At Swissport USA, the highest paid job is a Sales Rep at $117,372 annually and the lowest is a Bookkeeper at $42,355 annually. Average Swissport USA salaries by department include: Design at $70,605, Admin at $54,020, Business Development at $100,496, and Customer Support at $59,426. Half of Swissport USA salaries are above $104,731.

14 employees at Swissport USA rank their Compensation in the Bottom 30% of similar sized companies in the US (based on 42 ratings) while 12 employees at Swissport USA rank their Perks And Benefits in the Bottom 30% of similar sized companies in the US (based on 12 ratings).

Last updated months ago.

1st Percentile
$61k
$61k1st Percentile
17th Percentile
$82k
$82k17th Percentile
33rd Percentile
$103k
$103k33rd Percentile
50th Percentile
$165k
$165k50th Percentile
67th Percentile
$260k
$260k67th Percentile
83rd Percentile
$269k
$269k83rd Percentile
100th Percentile
$348k
$348k100th Percentile
$88,810*
Average Compensation
$104,731*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Swissport USA Salaries by Department

Explore Swissport USA Salaries

Diversity & Inclusion at Swissport USA

Diverse employees at Swissport USA score the company 62/100 across various culture categories, placing Swissport USA in the Bottom 15% of companies on Comparably with for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Swissport USA across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men 58/100
Department - Operations
Diverse Employees 60/100
Department - Operations

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Swissport USA PTO

Swissport USA PTO policy is a critical component of the benefits package offered to employees.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Swissport USA Careers

Swissport USA Jobs

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Frequently Asked Questions regarding Swissport USA

What is Swissport USA eNPS?

The eNPS for Swissport USA is -17

What is the salary for Financial Analyst in Swissport USA?

Financial Analyst average salary in the US is 86k

What are the salaries in the Marketing in Swissport USA?

The average salaries for Marketing in Swissport USA is 81k

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