T.G.I. Friday's Competitors | Comparably
T.G.I. Friday's Claimed Company
Bringing people together to socialize and celebrate the freeing and liberating spirit of ""Friday""? is the concept's founding premise, from which the brand promise ""?In Here, It's Always Friday®""? was born. read more
EMPLOYEE
PARTICIPANTS
268
TOTAL
RATINGS
2162
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T.G.I. Friday's Competitors

T.G.I. Friday's competitors include Olive Garden, Chili's, Ruby Tuesday and Red Lobster. T.G.I. Friday's ranks 1st in CEO Score on Comparably vs its competitors. See below how T.G.I. Friday's compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
1st
eNPS Rank
1st
Gender Rank
5th
Diversity Rank
1st
Product Quality
1st
NPS Rank
1st
Pricing Rank
1st
Customer Service
1st

See T.G.I. Friday's Culture vs Competitors:

T.G.I. Friday's Competitors
RankCompanyScore
1T.G.I. Friday's65
2Olive Garden62
3Chili's57
4Ruby Tuesday56
5Red Lobster53

T.G.I. Friday's Competitors at a Glance

Product Quality Score Comparison

T.G.I. Friday's Ranks 1st in Product Quality Score

149 Customers rate T.G.I. Friday's' Product Quality Score a 3.7/5, which ranks it 1st against its competitors.

  1. 1st
    T.G.I. Friday's
    3.7 / 5
  2. 2nd
    Olive Garden
    3.4 / 5
  3. 3rd
    Red Lobster
    3.2 / 5
  4. 4th
    Chili's
    2.1 / 5
  5. 5th
    Ruby Tuesday
    1.8 / 5
Product Quality Score Comparison
RankCompany Score
1T.G.I. Friday's75
2Olive Garden69
3Red Lobster64
4Chili's42
5Ruby Tuesday37
NPS Comparison

T.G.I. Friday's Ranks 1st in Net Promoter Score

183 Customers rate T.G.I. Friday's' Net Promoter Score a 23, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend T.G.I. Friday's to a friend?”.

  1. 1st
    T.G.I. Friday's
    23
  2. 2nd
    Olive Garden
    5
  3. 3rd
    Red Lobster
    -10
  4. 4th
    Chili's
    -50
  5. 5th
    Ruby Tuesday
    -63
NPS Comparison
RankCompany Score
1T.G.I. Friday's23
2Olive Garden5
3Red Lobster-10
4Chili's-50
5Ruby Tuesday-63
Pricing Score Comparison

T.G.I. Friday's Ranks 1st in Pricing Score

135 Customers rate T.G.I. Friday's' Pricing Score a 3.6/5, which ranks it 1st against its competitors.

  1. 1st
    T.G.I. Friday's
    3.6 / 5
  2. 2nd
    Olive Garden
    3.3 / 5
  3. 3rd
    Red Lobster
    2.9 / 5
  4. 4th
    Chili's
    2.2 / 5
  5. 5th
    Ruby Tuesday
    1.9 / 5
Pricing Score Comparison
RankCompany Score
1T.G.I. Friday's73
2Olive Garden66
3Red Lobster58
4Chili's44
5Ruby Tuesday38
Customer Service Comparison

T.G.I. Friday's Ranks 1st in Customer Service

130 Customers rate T.G.I. Friday's' Customer Service a 3.8/5, which ranks it 1st against its competitors.

  1. 1st
    T.G.I. Friday's
    3.8 / 5
  2. 2nd
    Olive Garden
    3.4 / 5
  3. 3rd
    Red Lobster
    3.1 / 5
  4. 4th
    Chili's
    2.1 / 5
  5. 5th
    Ruby Tuesday
    1.8 / 5
Customer Service Comparison
RankCompany Score
1T.G.I. Friday's76
2Olive Garden68
3Red Lobster63
4Chili's42
5Ruby Tuesday37
Overall Culture Score Comparison

T.G.I. Friday's Ranks 1st in Overall Culture Score

268 Employees rate T.G.I. Friday's' Overall Culture a 65/100, which ranks it 1st against its competitors. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    T.G.I. Friday's
    65 / 100
  2. 2nd
    Olive Garden
    62 / 100
  3. 3rd
    Chili's
    57 / 100
  4. 4th
    Ruby Tuesday
    56 / 100
  5. 5th
    Red Lobster
    53 / 100
Overall Culture Score Comparison
RankCompany Score
1T.G.I. Friday's65
2Olive Garden62
3Chili's57
4Ruby Tuesday56
5Red Lobster53
eNPS Comparison

T.G.I. Friday's Ranks 1st in Employee Net Promoter Score

211 Employees rate T.G.I. Friday's' Employee Net Promoter Score a 8, which ranks it 1st against its competitors. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at T.G.I. Friday's to a friend?”.

  1. 1st
    T.G.I. Friday's
    8
  2. 2nd
    Olive Garden
    -26
  3. 3rd
    Chili's
    -39
  4. 4th
    Ruby Tuesday
    -40
  5. 5th
    Red Lobster
    -41
eNPS Comparison
RankCompany eNPS
1T.G.I. Friday's8
2Olive Garden-26
3Chili's-39
4Ruby Tuesday-40
5Red Lobster-41
Gender Score Comparison

T.G.I. Friday's Ranks 5th in Gender Score

43 Employees rate T.G.I. Friday's' Gender Score a 60/100, which ranks it 5th against its competitors, below Olive Garden. The Gender Score tracks how positively women rate their experience at T.G.I. Friday's.

  1. 1st
    Chili's
    63 / 100
  2. 2nd
    Ruby Tuesday
    62 / 100
  3. 3rd
    TIED
    Red Lobster
    60 / 100
  4. 3rd
    TIED
    Olive Garden
    60 / 100
  5. 5th
    T.G.I. Friday's
    60 / 100
Gender Score Comparison
RankCompany Score
1Chili's63
2Ruby Tuesday62
3Red Lobster60
3Olive Garden60
5T.G.I. Friday's60
Diversity Score Comparison

T.G.I. Friday's Ranks 1st in Diversity Score

33 Employees rate T.G.I. Friday's' Diversity Score a 63/100, which ranks it 1st against its competitors. The Diversity Score tracks how positively diverse employees rate their experience at T.G.I. Friday's.

  1. 1st
    T.G.I. Friday's
    63 / 100
  2. 2nd
    Chili's
    60 / 100
  3. 3rd
    Olive Garden
    58 / 100
  4. 4th
    Ruby Tuesday
    57 / 100
  5. 5th
    Red Lobster
    50 / 100
Diversity Score Comparison
RankCompany Score
1T.G.I. Friday's63
2Chili's60
3Olive Garden58
4Ruby Tuesday57
5Red Lobster50
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