T.G.I. Friday's Employee Reviews
Out of 186 T.G.I. Friday's employee reviews, 65% were positive. The remaining 35% were constructive reviews with the goal of helping T.G.I. Friday's improve their work culture. The Product team, with 92% positive reviews, reports the best experience at T.G.I. Friday's compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 45% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Independent curating and exhibits mutual agreements !
Review from Product Dept
Very helpful insightful , always hoping you get it right
active listening, open to new ideas
Review from Operations Dept
managers actually cared and worked hard at my location
Are competitive and very supportive
What does the leadership team need to get better at?
Everything. Genuinely, EVERYTHING. it's insane.
Review from Sales Dept
Understanding how to motivate employees. Making decisions that inorive the overall experience for guest and employees alike.
Literally everything. I am not even kidding.
Supporting staff, not seeing you as just hired help. Being left to take care of all the sickness, managing leave and not being able to take my own leave is wrong. Worst of all, you don't get paid overtime because you're contracted to take care of the staff. They are mistreating their staff.
Managing not only the store but also taking care of their employees by giving a listening ear. I love this company but the managers make it so hard to want to stay because they are one-sided.
What is the best part about your compensation package?
401k employee match is awesome
Review from Sales Dept
I can always pick up extra shifts
Review from Sales Dept
Easy to understand and manage.
Review from Product Dept
Tips are good
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Not having a ton of people just work part time but a few fulltime staff that is cared about. With good benifets
I get paid leas in a week at Fridays than in one day at my second job.
hours are good, need higher wages, need more benefits
Undervalued by the new exec team who do not care about the staff rather that you work and they reap rewards. I just want to be paid for all the extra hours I do.
I feel like my hardwork doesnt matter to anyone at TGIFridays
What are some of the best things about your team?
Their very helpful and they know how to do their job.
We work respectfully and accordingly to our own experience!
Review from Product Dept
cohesiveness as a unit in the kitchen, everyone on a string working together to get through the dinner rush while still maintaining quality
I lead the team, and so I am always looking for passionate and dedicated people. However the industry is not one that invests in staff- no one see's a career in hospitality because there is no money or encouragement
We are all pure-hearted and have a good mindset
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
My coworkers can do better about having a professional relationship rather than the relationships they tend to foster that make the work environment very unsafe and unprofessional. They can do better at adhering to suggestions in company meetings that seek to better us professionally.
They like to stir up drama and management just let it go on without caring
Customer service skills and communication skill
Review from Sales Dept
My coworkers are a diverse and fun group. The meetings that management runs just go in circles and nothing is ever achieved. We also don't get paid for coming in for meeting when it's not our shift.
Review from Sales Dept
they need to actually have teamwork. there is none.
Review from Sales Dept
What is most positive about the culture and environment at your company?
The team I work with makes the environment a great place to work at.
Congruent , inclusive and exciting!
Review from Product Dept
I dont know its pretty bad
Friendly Customers are the only postive thing about TGI Fridays
Teamwork and cooperation is valued highly in store
What needs to change to make the company culture better?
It needs to start from the Senior exec team, and filter down.
Teamwork, goals, accountability, tolerance, training needs to be more intensive, higher standards for employees and management
Review from Customer Support Dept
Treating employees with respect. Not demanding crazy hours and being paid properly for overtime.
Review from Sales Dept
teamwork. people actually doing their jobs and not leaving without doing anything.
Review from Sales Dept
Focus on job
Review from Customer Support Dept
What did you like most about the interview process?
I felt very conformable with the person interviewing me.
Everything from the interview to hiring process!
Review from Product Dept
The DO was nice and formative.
The managers at the time made me feel welcome, and gave me a sense of enthusiasm to want to grow with the company.
The Environment was the best part about the interview
What would you improve about your company's interview process?
There aren't any Interviews reviews of T.G.I. Friday's yet.
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What makes you most happy at work?
My team and my ability to add to the company.
Admire what I do for me, consumers and our team!
Review from Product Dept
my coworkers, i also just enjoy cooking most of the food on the menu
My coworker make me the most happy.
Knowing i made somebody smile and that i made money
Review from Sales Dept
What's going wrong and how can it be improved?
The only good reviews online cone from managers.. There is a lot to fix.
Treat staff better support development, encourage hiring and pay us properly for the overtime that we have no choice in doing as there wouldnt be anyone else there to work.
Management does not like to investigate when there are situations, they rather brush it off to avoid conflict which is poor management behavior
It can be improved by more of varitey of ideas.
Review from Sales Dept
So much extra work when cut from floor. Usually takes a hour to do all the extra work. For a 1.00 under minimum wage and the dollar a day we are charged for soda.
Review from Operations Dept
What do you like best about your company?
There aren't any Outlook reviews of T.G.I. Friday's yet.
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What would you most like to see improved at your company?
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