T.G.I. Friday's Employee Reviews
Out of 186 T.G.I. Friday's employee reviews, 65% were positive. The remaining 35% were constructive reviews with the goal of helping T.G.I. Friday's improve their work culture. The Sales team, with 67% positive reviews, reports the best experience at T.G.I. Friday's compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 45% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Everything. Genuinely, EVERYTHING. it's insane.
Review from Sales Dept
Understanding how to motivate employees. Making decisions that inorive the overall experience for guest and employees alike.
Literally everything. I am not even kidding.
Supporting staff, not seeing you as just hired help. Being left to take care of all the sickness, managing leave and not being able to take my own leave is wrong. Worst of all, you don't get paid overtime because you're contracted to take care of the staff. They are mistreating their staff.
Managing not only the store but also taking care of their employees by giving a listening ear. I love this company but the managers make it so hard to want to stay because they are one-sided.
Why do you feel undervalued and what would make you feel better about your compensation?
Not having a ton of people just work part time but a few fulltime staff that is cared about. With good benifets
I get paid leas in a week at Fridays than in one day at my second job.
hours are good, need higher wages, need more benefits
Undervalued by the new exec team who do not care about the staff rather that you work and they reap rewards. I just want to be paid for all the extra hours I do.
I feel like my hardwork doesnt matter to anyone at TGIFridays
What do your coworkers need to improve and how could you work together better?
My coworkers can do better about having a professional relationship rather than the relationships they tend to foster that make the work environment very unsafe and unprofessional. They can do better at adhering to suggestions in company meetings that seek to better us professionally.
They like to stir up drama and management just let it go on without caring
Customer service skills and communication skill
Review from Sales Dept
My coworkers are a diverse and fun group. The meetings that management runs just go in circles and nothing is ever achieved. We also don't get paid for coming in for meeting when it's not our shift.
Review from Sales Dept
they need to actually have teamwork. there is none.
Review from Sales Dept
What needs to change to make the company culture better?
It needs to start from the Senior exec team, and filter down.
Teamwork, goals, accountability, tolerance, training needs to be more intensive, higher standards for employees and management
Review from Customer Support Dept
Treating employees with respect. Not demanding crazy hours and being paid properly for overtime.
Review from Sales Dept
teamwork. people actually doing their jobs and not leaving without doing anything.
Review from Sales Dept
Focus on job
Review from Customer Support Dept
What would you improve about your company's interview process?
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What's going wrong and how can it be improved?
The only good reviews online cone from managers.. There is a lot to fix.
Treat staff better support development, encourage hiring and pay us properly for the overtime that we have no choice in doing as there wouldnt be anyone else there to work.
Management does not like to investigate when there are situations, they rather brush it off to avoid conflict which is poor management behavior
It can be improved by more of varitey of ideas.
Review from Sales Dept
So much extra work when cut from floor. Usually takes a hour to do all the extra work. For a 1.00 under minimum wage and the dollar a day we are charged for soda.
Review from Operations Dept
What would you most like to see improved at your company?
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