-100
NPS
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TAM International
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About TAM International's Brand
TAM International, Inc. is an independent oilfield services company providing inflatable packers, swellable packers, and downhole.
Brand at a Glance
10%
Customer Loyalty
2.5/5
Product Quality
2.5/5
Pricing
2/5
Customer Service
TAM International NPS
TAM International's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether TAM International's customers would recommend using the product based on a scale of -100 to 100.
TAM International Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
TAM International NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Dec 2023 -100 | Dec 2023 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
TAM International Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of TAM International users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
TAM International Product Quality
2.5/5
TAM International has an overall Product Quality score of 2.5 out of 5 stars rated by its users and customers.
Sign Up to unlock TAM International's overall Product Quality score rated by its users and customers.
TAM International Product Information
TAM International’s product quality score is a 2.5 out of 5 as rated by its users and customers.
- Website
- http://www.tamintl.com/
- Company Size
- 201-500 Employees
Industry
Tech
Energy
TAM International Pricing
TAM International ROI & Value For Money
2.5/5
TAM International has a value for money and ROI score of 2.5 out of 5 stars rated by its users and customers.
Sign Up to unlock TAM International's overall ROI score rated by its users and customers.
TAM International Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
100%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
TAM International Customer Service
2/5
TAM International has an overall Customer Service score of 2 out of 5 stars rated by its users and customers.
Sign Up to unlock TAM International's overall Customer Service score rated by its users and customers.
About TAM International's Customer Service
Address
4620 Southerland Rd, Houston, TX
Website
http://www.tamintl.com/
Phone Number
713-462-7617
TAM International as an Employer
Consumer vs. Employees
TAM International scored a -100 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of TAM International would recommend the brand to a friend. ENPS measures how likely TAM International employees would recommend working at TAM International to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
