100
NPS
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Teacher Created Materials
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About Teacher Created Materials' Brand
Teacher Created Materials is one of the most recognized names in educational publishing.
Brand at a Glance
10%
Customer Loyalty
4/5
Product Quality
4.5/5
Pricing
4.5/5
Customer Service
Teacher Created Materials NPS
Teacher Created Materials's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Teacher Created Materials's customers would recommend using the product based on a scale of -100 to 100.
Teacher Created Materials Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Teacher Created Materials NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2023 100 | Oct 2023 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Teacher Created Materials Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Teacher Created Materials users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Teacher Created Materials Product Quality
4/5
Teacher Created Materials has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Teacher Created Materials' overall Product Quality score rated by its users and customers.
Teacher Created Materials Product Information
Teacher Created Materials’s product quality score is a 4 out of 5 as rated by its users and customers.
- Company Size
- 51-200 Employees
Teacher Created Materials Pricing
Teacher Created Materials ROI & Value For Money
4.5/5
Teacher Created Materials has a value for money and ROI score of 4.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Teacher Created Materials' overall ROI score rated by its users and customers.
Teacher Created Materials Customer Satisfaction (CSAT)
Teacher Created Materials Customer Satisfaction (CSAT) Score
100 / 100
Teacher Created Materials has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Teacher Created Materials Customer Service
4.5/5
Teacher Created Materials has an overall Customer Service score of 4.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Teacher Created Materials' overall Customer Service score rated by its users and customers.
About Teacher Created Materials's Customer Service
Address
5301 Oceanus Drive, Huntington Beach, CA 92649-1030
Website
http://www.teachercreatedmaterials.com/
Phone Number
8888777606
Teacher Created Materials as an Employer
3.1/5
Teacher Created Materials has a 3.1/5 stars for its overall company culture rated by their employees
bottom
40%
CEO of Teacher Created Materials
In the Bottom 40% of Similar Sized Companies on Comparably.
Consumer vs. Employees
Teacher Created Materials scored a 100 for Net Promoter Score and a -33 for Employee Net Promoter Score. NPS gauges how likely a customer of Teacher Created Materials would recommend the brand to a friend. ENPS measures how likely Teacher Created Materials employees would recommend working at Teacher Created Materials to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-33
eNPS Score
| 0% | Promoters |
|---|---|
| 67% | Passive |
| 33% | Detractors |
