0
NPS
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TEAM enterprises
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About TEAM enterprises' Brand
TEAM Enterprises is a digital marketing company used by a variety of businesses.
Brand at a Glance
68%
Customer Loyalty
3.5/5
Product Quality
3.5/5
Pricing
3.5/5
Customer Service
TEAM enterprises NPS
TEAM enterprises's Net Promoter Score (NPS) is a 0 with 50% Promoters, 0% Passives, and 50% Detractors. Net Promoter Score tracks whether TEAM enterprises's customers would recommend using the product based on a scale of -100 to 100.
TEAM enterprises Overall NPS
| 50% | Promoters |
|---|---|
| 0% | Passives |
| 50% | Detractors |
TEAM enterprises NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Feb 2022 -100 | Feb 2022 | -100 |
Aug 2022 -100 | Aug 2022 | -100 |
Nov 2023 -33 | Nov 2023 | -33 |
Feb 2025 0 | Feb 2025 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
TEAM enterprises Customer Loyalty
68%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
68% of TEAM enterprises users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
TEAM enterprises Product Quality
3.5/5
TEAM enterprises has an overall Product Quality score of 3.5 out of 5 stars rated by its users and customers.
Sign Up to unlock TEAM enterprises' overall Product Quality score rated by its users and customers.
TEAM enterprises Product Information
TEAM enterprises’s product quality score is a 3.5 out of 5 as rated by its users and customers.
- Company Size
- 1,001-5,000 Employees
Industry
AdTech
TEAM enterprises Pricing
TEAM enterprises ROI & Value For Money
3.5/5
TEAM enterprises has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.
Sign Up to unlock TEAM enterprises' overall ROI score rated by its users and customers.
TEAM enterprises Customer Satisfaction (CSAT)
TEAM enterprises Customer Satisfaction (CSAT) Score
67 / 100
TEAM enterprises has an overall Customer Satisfaction score of 67 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
67%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
33%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
TEAM enterprises Customer Service
3.5/5
TEAM enterprises has an overall Customer Service score of 3.5 out of 5 stars rated by its users and customers.
Sign Up to unlock TEAM enterprises' overall Customer Service score rated by its users and customers.
About TEAM enterprises's Customer Service
Address
110 E. Broward Blvd., Suite 2450, Fort Lauderdale, FL
Website
http://www.teamenterprises.com
Phone Number
9548437599
TEAM enterprises as an Employer
4.1/5
TEAM enterprises has a 4.1/5 stars for its overall company culture rated by their employees
top
20%
Consumer vs. Employees
TEAM enterprises scored a 0 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of TEAM enterprises would recommend the brand to a friend. ENPS measures how likely TEAM enterprises employees would recommend working at TEAM enterprises to a friend.
Net Promoter Score
0
NPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
